Prosumers in times of crisis: definition, archetypes and implications

How Fast to Avoid Carbon Emissions: A Holistic View on the RES, Storage and Non-RES Replacement in Romania

The European Union targets aim to replace the non-renewable energy sources (non-RES) of coal, oil and gas (COG) generation with RES and storage (RES-S). The replacement of COG-generating units will lead to a decrease in CO₂ emissions and a better living environment. Starting from this desideratum, in this paper, we create several scenarios to replace COG in Romania with RES-S, reconsider future energy mixes and engage with a more creative planning in order to meet the clean energy transition path. The energy shortages, especially in European countries after the Russian invasion of Ukraine, led many governments (including the Romanian, Polish, etc.) to think more about short-term supply issues and less about medium- and long-term power system planning. However, the decision makers of the European power systems have to decide how fast to avoid firing coal, how fast to adopt RES and how fast to invest in flexibility sources, including storage stations to enable a higher integration of RES. Therefore, in this paper, a holistic view to envision the RES and non-RES contribution to the load coverage in Romania for a smooth transition to a low-carbon economy is provided. The results show that an initial mix of wind, photovoltaic (PV) and storage systems is preferable to substitute 600 MW of installed power in coal-based power plants. Furthermore, the case of Poland-the European country with over 70% coal in its generation portfolio-is also presented as it can serve as a good example.

Reflections and predictions on effects of COVID-19 pandemic on retailing

Purpose

The Covid-19 pandemic has a strong effect on societies, business and consumers. Governments have taken measures to reduce the spread of the pandemic, such as social distancing and lockdowns. The latter has also resulted in a temporary closure of physical stores for “non-essential” retailing. Covid-19 thus has a profound impact on how people live. The period of relative isolation, social distancing and economic uncertainty changes the way we behave. New consumer behaviors span all areas of life, from how we work to how we shop to how we entertain ourselves. These shifts have important implications for retailers. This paper aims to discuss the potential structural effect on shopping behavior and retailing when Covid-19 measures are no longer needed and society moves back to a normal situation.

Design/methodology/approach

The paper synthesizes empirical and conceptual literature on the consequences of COVID-19 and introduces a conceptual framework along with a set of predictions that can be investigated with empirical data.

Findings

This study suggests that Covid-19 shapes both consumer needs and behavior and how retailers respond to these changes. Moreover, it suggests that this will not only affect market outcomes (i.e. retail sales and market share online) but also firm outcomes (i.e. customer experience, firm sales) and importantly the competition between online and offline retailers.

Originality/value

In the conceptual framework, this study aims to advance knowledge on longer-term outcomes (vs immediate outcomes such as panic buying) and how COVID-19 is changing the competitive landscape of retail.

Organizational configurations in a crisis context: what archetypes in times of COVID-19 crisis?

BACKGROUND: We only believe the components of our study, namely: the subject (the organizational configuration), the circumstance (COVID-19), and the context (Tunisia) together constitute the originality of our research. Indeed, to our knowledge, no study has been carried out so far on the typical configurations for managing the COVID-19 crisis in a Tunisian context. We think, therefore, that we are the first to do so. OBJECTIVE: In a context of the COVID-19 pandemic crisis which is currently affecting our planet and which has had a huge impact on all levels (health, economic and social), our research seeks make a further contribution to the study of organizational configurations or archetypes in the field of crisis management. More specifically, our research principally aims, on the one hand, to describe the forms taken by organizations when they are facing a crisis of great magnitude such as - the COVID-19 crisis - and on the other hand, to identify a taxonomy making it possible to highlight the recurring axes of action on which the actors rely to manage a crisis. METHODS: Our methodological framework is based on the phenomenological paradigm in the human sciences which integrates the meaning given by man to the world around him [1] and which takes into account the subjectivity of the actors. Our positioning in favor of the phenomenological paradigm leads to the adoption of a qualitative research method. At this level, we carried out twenty-four semi-structured interviews in twenty Tunisian companies that were able to resist during the pandemic COVID-19 crisis and have managed to last at least until the present day. RESULTS: We identified three archetypes on the basis of five organizational factors that we inspired from the onion model of [2] and qualified it as configuration “determinants”, namely: strategy, structure, culture, leadership, and people. These archetypes are: the humanist communitarian, the perfectionist mobilizer, and the incrementalist pragmatic. CONCLUSIONS: We therefore believe that our research has enriched the configurational perspective by defining archetypes capable of managing a major crisis such as the COVID-19 crisis. The archetypes thus identified in our study may constitute typical models to be followed by companies wishing to resist the health crisis that is not yet over and whose repercussions can last for a long time.

Social and Environmental Assessment of a Solidarity Oriented Energy Community: A Case-Study in San Giovanni a Teduccio, Napoli (IT)

Renewable energy communities (RECs) are alternatives toward sustainable production and consumption pathways. In 2020, Italy implemented the EU Directive 2018/2001, defining a common framework for promoting energy from renewable sources. The “Famiglia di Maria”, a foundation dealing with social issues in San Giovanni a Teduccio, Napoli (Italy), in collaboration with “Legambiente” and “Con il Sud” Foundations, released the first Solidarity Oriented Renewable Energy Community project in Italy. Therefore, by applying social life cycle assessment (s-LCA) and life cycle assessment (LCA) methodologies, this study aims to: (i) promote the dissemination of RECs in the Italian and European contexts, (ii) suggest REC scenarios for the best social and environmental solutions, and (iii) support the policymakers for sustainable local development. Some key results show that the solidarity-oriented project has already produced mature outcomes about community cohesion. In contrast, technical skills and awareness about environmental issues still need to be further developed and shared among the stakeholders. Finally, social and environmental indicators converge on the self-consumption model as a feasible alternative for energy justice, community empowerment, and economic and market competition independence.

The Colombian Media Industry on the Digital Social Consumption Agenda in Times of COVID-19

The pandemic and lockdown forced the media and its agents to transform and think differently. The situation brought with it the reinvention of productive routines and revitalized the information consumption agenda of audiences immersed in screen devices. The operational change of the Colombian media industry, at a time of conjuncture, is approached by this research from a mixed, quantitative and qualitative methodology, with the aim of evaluating the response of the national news company to citizens’ news expectations during lockdown. The case study outlines a digital characterization of the public’s relationship with the media and communication. The corpus of analysis is made up of the actions of the main news agencies in Colombia—press (2), radio (5), television (2)—and their actions on social media—Facebook, Instagram, Twitter, YouTube—in the period between 1 January and 31 May 2020. The result of this study denotes a mediamorphosis of analogue media that revitalizes and integrates them into a 360° consumption chain, focusing on content that gives way to a creative culture that adapts to the demands of the market and imposes a see now, share now strategy to expand its market penetration.

Impacts of Covid-19 pandemic on consumer behavior in Turkey: A qualitative study

The current study aims to examine consumer behavior in Turkey during the COVID-19 pandemic and how consumers adapt to this new normal. In this regard, 78 Turkish consumers were interviewed online. Data were analyzed through grounded theory with a stimulus-organism-response framework and constant comparative methods. This study showed that environmental stimuli affecting consumer behavior during the pandemic are economic downturn, partial lockdown regulations, restrictions on some services, and social media messages. Organism consists of fear, boredom, and perceived risk. Consumers' behavioral responses to the pandemic are changes in purchasing of consumer goods, avoidance from physical stores, a decline in leisure activities, a decline in shopping frequency, planned vs. impulse buying, stockpiling, and prosumption. Overall, this study provides a more general framework regarding multiple aspects of the pandemic on consumer behavior.

Distributed Energy IoT-Based Real-Time Virtual Energy Prosumer Business Model for Distributed Power Resource

Smart energy technologies, services, and business models are being developed to reduce energy consumption and emissions of CO₂ and greenhouse gases and to build a sustainable environment. Renewable energy is being actively developed throughout the world, and many intelligent service models related to renewable energy are being proposed. One of the representative service models is the energy prosumer. Through energy trading, the demand for renewable energy and distributed power is efficiently managed, and insufficient energy is covered through energy transaction. Moreover, various incentives can be provided, such as reduced electricity bills. However, despite such a smart service, the energy prosumer model is difficult to expand into a practical business model for application in real life. This is because the production price of renewable energy is higher than that of the actual grid, and it is difficult to accurately set the selling price, restricting the formation of the actual market between sellers and consumers. To solve this problem, this paper proposes a small-scale energy transaction model between a seller and a buyer on a peer-to-peer (P2P) basis. This model employs a virtual prosumer management system that utilizes the existing grid and realizes the power system in real time without using an energy storage system (ESS). Thus, the profits of sellers and consumers of energy transactions are maximized with an improved return on investment (ROI), and an intelligent demand management system can be established.

Carsharing Services in Italy: Trends and Innovations

Transport is a critical factor for social-economic development, however, its environmental footprint cannot be neglected and is increasing over time. New mobility services based on collaborative consumption, such as peer-to-peer carsharing, have been developed with the aim of improving accessibility and reducing the negative externalities produced by transport. However, in the literature, there are very few documents that analyze collaborative consumption in the transport sector. To shed light on this topic, we described the Italian carsharing market and explained how it has changed over time. Moreover, we studied the potentialities of peer-to-peer carsharing in a less densely populated Italian region on the basis of a survey we conducted through face-to-face interviews. We found that the main reason preventing its spread is that individuals are not yet aware of its existence. We also analyzed the motivations of those who would like to use it and of those who stated the opposite. Suggestions are presented on the strategies to be implemented to facilitate the adoption of the service for the benefit of both platform providers and local administrators.

Equilibrating resources and challenges during crises: a framework for service ecosystem well-being

Purpose

This article explores the impact of crises, such as the coronavirus pandemic, on service industries, service customers, and the service research community. It contextualizes pandemics in the realm of disasters and crises, and how they influence actors' well-being across the different levels of the service ecosystem. The paper introduces a resources–challenges equilibrium (RCE) framework across system levels to facilitate service ecosystem well-being and outlines a research agenda for service scholars.

Design/methodology/approach

Literature on disasters, crises, service and well-being is synthesized to embed the COVID-19 pandemic in these bodies of work. The material is then distilled to introduce the novel RCE framework for service ecosystems, and points of departure for researchers are developed.

Findings

A service ecosystems view of well-being co-creation entails a dynamic interplay of actors' challenges faced and resource pools available at the different system levels.

Research limitations/implications

Service scholars are called to action to conduct timely and relevant research on pandemics and other crises, that affect service industry, service customers, and society at large. This conceptual paper focuses on service industries and service research and therefore excludes other industries and research domains.

Practical implications

Managers of service businesses as well as heads of governmental agencies and policy makers require an understanding of the interdependence of the different system levels and the challenges faced versus the resources available to each individual actor as well as to communities and organizations.

Social implications

Disasters can change the social as well as the service-related fabric of society and industry. New behaviors have to be learned and new processes put in place for society to maintain well-being and for service industry's survival.

Originality/value

This paper fuses the coronavirus pandemic with service and well-being research, introduces a resources-challenges equilibrium framework for service ecosystem well-being and outlines a research agenda.