Understanding the role of behavioural integration in ISD teams: an extension of transactive memory systems concept

Enhancing Hybrid OSS Development Through Agile Methods and High Media Synchronicity

Open source software (OSS) is increasingly being developed by hybrid teams that consist of a mix of company employees and volunteer developers. While hybrid OSS teams are becoming more prevalent, they also face unique challenges due to the involvement of different constituents. To address those challenges, this paper develops and validates a new organizing model. Specifically, the paper draws on media synchronicity theory (MST) to theorize that hybrid OSS teams would benefit from adopting an organizing model that involves practicing agile methods and using communication tools with multiple symbols sets and high transmission velocity. The paper also extends MST by conceptualizing the theory's key concept of communication convergence as consisting of two distinct dimensions: affective and cognitive convergence. Using primary survey data from hybrid OSS teams, the paper presents empirical evidence that such an organizing model can enhance those teams' affective convergence and cognitive convergence and, in turn, their development productivity and the quality of the software. In addition, the results show that affective convergence has a stronger impact on hybrid OSS teams' performance than cognitive convergence.

Empirical perspectives of transactive memory systems: a meta-analysis

Purpose

The purpose of this study is to synthesize the previous empirical studies on transactive memory systems (TMS) through a meta-analytical approach and test the proposed model for the relationships between TMS and different types of team outcomes.

Design/methodology/approach

TMS refers to shared memory systems developed among a group of people for encoding, storage and retrieval of their different knowledge domains. They have been widely used in group or organization settings to describe the cumulative knowledge in a group of multi-disciplinary experts. Previous literature suggests TMS as a critical concept for explaining group performance, but few studies were conducted to integrate the literature findings to identify the relationships between TMS and team outcomes.

Findings

The findings suggest that TMS is more strongly linked to affective outcomes than behavioral or performance outcomes. In addition, the authors find that the specific operationalization of TMS does not affect the relationship between TMS and team outcomes. There was not enough support for significant effects of group size and research setting on the relationships between TMS and team outcomes, which indicates that both laboratory and field studies have similar potential to generate valuable results for the research of TMS.

Originality/value

This study contributes to the body of knowledge on team effectiveness by investigating the links between TMS and team effectiveness through a broad definition of outcomes that include tangible constructs, such as performance, as well as behavioral and affective outcomes. By exploring the relationships through this broad conceptualization of team effectiveness, the authors can better understand the particular effects of TMS on different key aspects used to determine success in teams.

Exploring the team dynamic learning process in software process tailoring performance

Purpose

Software process tailoring (SPT) is a knowledge- and learning-intensive activity in which a software project team customizes its software development processes to accommodate project particularities. Because SPT critically influences how a project is conducted, SPT performance should be investigated, but the extant literature lacks investigations into how team knowledge mechanisms and team environments contribute to SPT performance. To fill this gap, this study looks into a team's absorptive capacity (AC) and combines a transactive memory system (TMS) and team climate inventory (TCI) to develop a theoretical research model to facilitate the understanding of SPT performance.

Design/methodology/approach

This paper is a conceptual study that uses the propositional methodology with a focused review of existing literature pertaining to SPT, AC, TMS and TCI to develop a theoretical model to foster SPT performance. Because this study is conceptually established, further empirical research and studies are also suggested.

Findings

The proposed model provides guidance for firms conducting SPT. It also contributes to future research aiming to empirically understand the mechanisms behind the identified team-based knowledge and environmental enablers in the dynamic team learning process that lead to superior SPT performance.

Originality/value

The proposed model provides a fresh look at the dynamic capabilities theory in SPT and innovatively identifies a team's dynamic learning process to show how a team can conduct effective SPT through AC and facilitated by TMS. Environmental climates characterized by vision, participative safety, task orientation and support for innovation act as positive moderators in promoting the team dynamic learning process.

The Role of Functional Diversity, Collective Team Identification, and Task Cohesion in Influencing Innovation Speed

This article opens up the black box of innovation and examines the relationship between functional diversity in software teams and the often neglected dimension of innovation – speed, over the two phases of innovation: creativity and idea implementation. By combining information processing view and social identity theory, the authors hypothesize that when collective team identification is low, functional diversity positively affects the time spent in the creativity phase; however, when collective team identification is high, this relationship is inverted U-shaped. When task cohesion is high, functional diversity negatively affects the time spent in the idea implementation phase; however, when task cohesion is low, this relationship is U-shaped. Results from 96 IT software-teams confirmed the authors' hypotheses. Theoretical and managerial implications are discussed.

Research on IT in China: A Call for Greater Contextualization

Research on information technologies (IT) in China has gained increasing attention in the international information systems (IS) community. This study systematically reviews papers on IT in China published in the ‘Senior Scholars’ Basket of Journals’ from 2000 to 2013. We have two specific objectives: to identify key research issues and trends, and to propose future directions for research on IT in China. This paper categorizes the global distribution of authors and their research methods. Five research streams are identified, including human behaviors in IS adoption and use, IS management, e-Business, social media, digital collaborations and group support, and industry and societal issues in IS. While each stream is examined in detail, we specifically pay attention to the effect of the Chinese context in each paper and the approaches to contextualizing the research. On the basis of our findings from the literature review, we propose a focus on the Chinese context as guidance for future research.