Occupational Cultures and the Embodiment of Masculinity: Hairdressing, Estate Agency and Firefighting

Embodied masculinities and bodywork within two British prison gyms

Prison masculinities are evolving in a plurality of ways that have profound implications for embodied masculinities within prison. However, previous literature has tended to overlook the importance of prison gyms as cites of particular kinds of bodywork within prison, something this paper seeks to address. Using interview data collected from two high-security men's prisons in Britain, this paper examines accounts of the sorts of bodies that prisoners aspire to achieve. This paper considers the ways in which the prison context shapes both the 'looking' and the 'doing' of male prisoners' bodies. It also considers the ways in which specific manifestations of bodywork and associated performances of certain embodied masculinities constitute agency and potential resistance to the prison regime. Finally, this paper examines the ways in which context-specific constructs of 'looking good' constitute an expression of agency and potentially a form of resistance and/or compliance with prison regimes. Ultimately, there emerge diverse sites of tension in the ways in which masculinities and bodies interact within the prisons and prison gyms in particular that are the focus of this study.

Beliefs About Emotion Are Tied to Beliefs About Gender: The Case of Men’s Crying in Competitive Sports

Gender and emotion stereotypes suggest that men do not and should not cry, yet men’s crying seems to be particularly prominent in contexts such as competitive sports. In two studies, I investigated the possibility that men’s crying is more frequent and seen as more acceptable in these settings because such contexts are perceived to be highly masculine, and can buffer men from the negative consequences associated with violating gender stereotypes. Specifically, I tested the hypotheses that (a) observers would perceive men’s crying more positively in a masculine-stereotyped than a feminine-stereotyped setting, and following from this, (b) men would report being more likely to shed tears in a stereotypically masculine than a stereotypically feminine setting. To test these predictions, I conducted two between-subjects experiments in which participants (N = 250; N = 192), read a vignette about a man or a woman crying in either a stereotypically masculine (firefighting, weightlifting) or stereotypically feminine (nursing, figure skating) setting, and then rated the target on several emotion-related dependent variables. In line with predictions, results of Study 1 indicated that participants rated crying male firefighters as more emotionally appropriate, emotionally strong, and as higher in workplace status than crying male nurses, and that these effects were mediated by perceptions of the target’s masculinity and femininity. Study 2 replicated these effects using sports-related vignettes, and showed that male participants reported being more likely to shed tears after losing a competition in weightlifting than in figure-skating. Taken together, these findings suggest that men who are perceived to embody cultural ideals of masculinity may be given more room to cry than those who are perceived as less stereotypically masculine.

The intersection of professionalism gay men, bodies and power

Purpose

The purpose of this paper is to build upon the paucity of UK research on gay men and how they manage their identities, bodies and selves in the workplace. Particular focus is placed on gay male professionals working in positions of authority and how they make sense of themselves against the dominant expectations of professionalism.

Design/methodology/approach

The study draws upon in-depth interview data with eight gay male professionals working in positions of authority.

Findings

Overall, the research reveals that although the majority of participants had disclosed their sexuality in the workplace, they actively sought to integrate and normalise their gay identities. Gendered organisational norms significantly impacted upon the ways they presented their identities, bodies and selves. This was brought into focus where participants had to exercise authority. There were limited opportunities to present non-normative forms of masculinity.

Originality/value

This paper adds to a dearth of studies on gay men, professionalism and managing their bodies, selves and identities in the workplace. The paper builds upon and contributes to our understanding of how gay men use and construct their bodies and their self-identities as professionals. An area that has had little empirical investigation. Furthermore, the paper contributes to our understanding of organisational heteronormativity and professionalism in the workplace. The paper draws attention to issues of diversity and inclusion challenging heteronormative discourses of professionalism which are draped in masculinity. This paper highlights how professionalism serves as a normalising process that pressurises gay men to perform a specific type of masculinity. The paper argues for a more inclusive reappraisal of the meanings attached to the term professionalism.

Factors influencing improved attendance in the UK fire service

Background

Sickness absence rates in the UK continue to exceed those in much of the developed world, with an annual cost to employers of £29 billion. Rates of sickness absence in the public sector are higher than those in the private sector, with the exception of the fire service where they are consistently lower.

Aims

To understand the influences that increase attendance among operational firefighters.

Methods

A series of semi-structured interviews undertaken with operational staff to explore their attitudes to sickness absence.

Results

Review and analysis of participant responses identified a number of key themes, namely employee well-being, including physical fitness and mental health; employee engagement with the fire service as manifested by culture, experience, nature of the job and leadership; organizational factors including the staffing model and relationship with occupational health services and policy, which describes both refinements to and implementation of targeted policies.

Conclusions

Previously observed factors such as improved fitness and the distinct firefighter culture play a role, yet other factors emerged that could explain the differences. These include the greater work–life balance offered by their shift patterns, the terms and conditions of employment and perhaps most importantly the evolution of precisely targeted policies that understand the unique nature of the operational fire service.

Identity and identification at work

Work identity and identification have generated a great deal of interest in the fields of organizational psychology and organizational behavior. Given several theoretical perspectives available to study work identity, the field has developed in somewhat haphazard fashion with independent streams of research investigating the same or highly similar phenomena. In the present review, we provide a broad overview of theoretical approaches and topics in work identity literature to inform and guide future integration. We review over 600 published articles and organize the literature along two dimensions: level of identity inclusiveness (i.e., individual, interpersonal, and collective) and static/dynamic approaches to identity change. Within each review category, a brief summary of extant research is provided, along with suggestions for future research.

Outsourcing Elderly Care to Migrant Workers: The Impact of Gender and Class on the Experience of Male Employers

This article, based on semi-structured interviews, addresses masculinity in the international division of reproductive labour through an analysis of the impact of gender and class on the outsourcing of elderly care services to migrant care workers. In the Italian context, characterised by a limited provision of long-term care services and by cash-for-care benefits, the strategies of men as employers of migrant care workers are shaped by class and gender. The outsourcing of care to migrant workers reproduces hegemonic masculinity in so far as male employers are able to withdraw from the 'dirty work'. At the same time, men engage with tasks which are, in principle, kept at a distance. The employers' family status, combined with their class background, are crucial factors in shaping the heterogeneity of men's experiences as employers and managers of care labour, and the ways in which they make sense of their masculinity.

Fatigue risk management by volunteer fire-fighters: Use of informal strategies to augment formal policy

An increasing number and intensity of catastrophic fire events in Australia has led to increasing demands on a mainly volunteer fire-fighting workforce. Despite the increasing likelihood of fatigue in the emergency services environment, there is not yet a systematic, unified approach to fatigue management in fire agencies across Australia. Accordingly, the aim of this study was to identify informal strategies used in volunteer fire-fighting and examine how these strategies are transmitted across the workforce. Thirty experienced Australian volunteer fire-fighters were interviewed in August 2010. The study identified informal fatigue-management behaviours at the individual, team and brigade level that have evolved in fire-fighting environments and are regularly implemented. However, their purpose was not explicitly recognized as such. This apparent paradox - that fatigue proofing behaviours exist but that they are not openly understood as such - may well resolve a potential conflict between a culture of indefatigability in the emergency services sector and the frequent need to operate safely while fatigued. However, formal controls require fire-fighters and their organisations to acknowledge and accept their vulnerability. This suggests two important areas in which to improve formal fatigue risk management in the emergency services sector: (1) identifying and formalising tacit or informal fatigue coping strategies as legitimate elements of the fatigue risk management system; and (2) developing culturally appropriate techniques for systematically communicating fatigue levels to self and others.

A Touch Too Much: Negotiating Masculinity, Propriety and Proximity in Intimate Labour

This paper explores how men who perform intimate labour negotiate perceptions of themselves and their work through complex intersections of masculinity, proximity and propriety. Its focus is on the ways in which embodied organizational negotiations are shaped by gendered perceptions of bodily propriety in three examples of physically, sexually and/or emotionally intimate forms of labour: male massage therapists; men who work in sex shops; and men working as Santa Claus performers. While ostensibly quite different forms of work, each is shaped by the expectation that a ‘quality’ interaction with customers or clients will be based upon the nurturance of a close physical, sexual and/or emotional bond between the service provider and recipient, at the same time as maintaining appropriate bodily boundaries and professional distance. Mediating both imperatives requires a careful negotiation of being appropriately close while at the same time understanding that social perceptions of their work, themselves as workers, and their interactions with customers and clients mean that they are frequently under heightened scrutiny, requiring constant vigilance on their part. Drawing on insights from phenomenological writing on embodiment, specifically Merleau-Ponty’s (2002 [1945]) Phenomenology of Perception, the analysis considers the ways in which intersections between masculinity, propriety and proximity are perceived and negotiated in intimate forms of labour, reflecting on instances when a touch becomes ‘too much’. It considers what these instances reveal to us about gendered experiences of embodiment within organizations and the importance of perception in understanding embodied negotiations of workplace intimacy.

Flesh in voice: The no-touch embodiment of transnational customer service workers

Telephone-based customer service work is often conceptualized as disembodied. Automatic dialing systems direct callers through menu-driven options, and eventually to a distant customer service worker. Interactions are scripted, and workers have little job discretion to deal with out-of-the-box customer requests. Yet, although the bodies of call center workers and their customers do not come into contact, this article considers whether their interactions are in fact disembodied. Based on interviews with transnational customer service workers in India, I argue that bodies matter in remote customer service interactions. Part of the job of a customer service worker is the transmission of bodies through voice. This involves making sense of how ideal workers are embodied in callers’ eyes and using their voices to emulate these imagined ideal workers. I argue that exploring the embodiment of ‘voice workers’ extends analyses of embodiment to date, which have focused primarily on whole bodies in physical contact with others. The findings presented here highlight the importance of interpellation—specifically the work of ‘reading bodies’ which is a significant part of service work, especially work which crosses national borders. Bodies are ‘read’ based on social and historical contexts within which people are immersed and these contexts are influenced by social stratification, state policies, and colonial histories.

Biceps, Bitches and Borgs: Reading Jarhead’s Representation of the Construction of the (Masculine) Military Body

This paper explores the relationship between masculinity, the body and the military through a close reading of the film Jarhead. Drawing on a Foucauldian frame of analysis, we consider three performances of the masculine military body that form key aspects of the film’s representational economy: the disciplined body, an outcome of the processes of basic training; the gendered body, realized through deployment of metaphors of the feminine to strengthen the masculine conception of the military body; and the cyborgian body, the result of the man-machine interface which is rapidly developing in many militaries around the world, and which poses significant questions for performances of military masculinity. We conclude by suggesting that the film’s rendering of the material and discursive body reveals an unexpected tension between the expectations of military bodies and the lived experience of their labour. As well as augmenting empirical explorations of male-worker-bodies and analysing the occupation of soldier as requiring a unique kind of body work, our contribution to the body-organization literature turns upon the claim that docile military bodies are made fit for purpose, but may actually no longer have a purpose for which to be fit.

‘If I look old, I will be treated old’: hair and later-life image dilemmas

This paper considers the social symbolism of hair, how it is managed and styled in later life, and what attitudes to appearance in general and hairstyling in particular reveal about ageism in contemporary culture. The paper draws on findings from a two-year, nationwide, participative study of age discrimination in the United Kingdom, the Research on Age Discrimination (RoAD) project. Using data collected by qualitative methods, including participant diaries and interviews undertaken by older field-workers, the paper explores narratives of image and appearance related to hair and associated social responses. The paper focuses on older people's accounts of the dual processes of the production of an image and consumption of a service with reference to hairdressing – and the dilemmas these pose in later life. The findings are considered in the context of the emerging debate on the ageing body. The discussion underlines how the bodies of older people are central to their experience of discrimination and social marginalisation, and examines the relevance of the body and embodiment to the debate on discrimination. A case is made for further scrutiny of the significance of hairdressing to the lives of older people and for the need to challenge the assumption that everyday aspects of daily life are irrelevant to the policies and interventions that counter age discrimination and promote equality.