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Heider S, Schoenfelder J, Koperna T, Brunner JO. Balancing control and autonomy in master surgery scheduling: Benefits of ICU quotas for recovery units. Health Care Manag Sci 2022; 25:311-332. [PMID: 35138530 PMCID: PMC9165286 DOI: 10.1007/s10729-021-09588-8] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/27/2020] [Accepted: 12/21/2021] [Indexed: 12/11/2022]
Abstract
When scheduling surgeries in the operating theater, not only the resources within the operating theater have to be considered but also those in downstream units, e.g., the intensive care unit and regular bed wards of each medical specialty. We present an extension to the master surgery schedule, where the capacity for surgeries on ICU patients is controlled by introducing downstream-dependent block types – one for both ICU and ward patients and one where surgeries on ICU patients must not be performed. The goal is to provide better control over post-surgery patient flows through the hospital while preserving each medical specialty’s autonomy over its operational surgery scheduling. We propose a mixed-integer program to determine the allocation of the new block types within either a given or a new master surgery schedule to minimize the maximum workload in downstream units. Using a simulation model supported by seven years of data from the University Hospital Augsburg, we show that the maximum workload in the intensive care unit can be reduced by up to 11.22% with our approach while maintaining the existing master surgery schedule. We also show that our approach can achieve up to 79.85% of the maximum workload reduction in the intensive care unit that would result from a fully centralized approach. We analyze various hospital setting instances to show the generalizability of our results. Furthermore, we provide insights and data analysis from the implementation of a quota system at the University Hospital Augsburg.
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Affiliation(s)
- Steffen Heider
- Faculty of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
- Unit of Digitalization and Business Analytics, Universitätsklinikum Augsburg, Stenglinstraße 2, 86156, Augsburg, Germany
| | - Jan Schoenfelder
- Faculty of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
| | - Thomas Koperna
- Department of Operating Room Management, Universitätsklinikum Augsburg, Stenglinstraße 2, 86156, Augsburg, Germany
| | - Jens O Brunner
- Faculty of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany.
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Dexter F, Epstein RH, Shi P. Proportions of Surgical Patients Discharged Home the Same or the Next Day Are Sufficient Data to Assess Cases' Contributions to Hospital Occupancy. Cureus 2021; 13:e13826. [PMID: 33859890 PMCID: PMC8038918 DOI: 10.7759/cureus.13826] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 03/11/2021] [Indexed: 11/17/2022] Open
Abstract
Introduction When the hospital census is high, perioperative medical directors or operating room (OR) managers may need to consider postponing some surgical cases scheduled to be performed within the next three workdays. This scenario has arisen at hospitals in regions with large increases in admissions due to coronavirus disease 2019 (COVID-19). We compare summary measures for hospital length of stay (LOS) to guide the OR manager having to decide which cases may need to be postponed to ensure a sufficient reserve of available inpatient beds. Methods We studied the 1,201,815 ambulatory and 649,962 inpatient elective cases with a major therapeutic procedure performed during 2018 at all 412 non-federal hospitals in Florida. The data were sorted by the hospital, and then by procedure category. Statistical comparisons of LOS were made pairwise among all procedure categories with at least 100 cases at (the) each hospital, using the chi-square test (LOS ≤ 1 day versus LOS > 1 day), Student's t-test with unequal variances, and the Wilcoxon-Mann-Whitney test. The comparisons among the three tests then were repeated having sorted the data by procedure category and making statistical comparisons among all hospitals with at least 100 cases for the procedure category. Results Whether using a criterion for statistical significance of P < 0.05 or P < 0.01, and whether compared with Student's t-test with unequal variances or Wilcoxon-Mann-Whitney test, the chi-square test had greater odds (i.e., greater statistical power) to detect differences in LOS (all four with P < 0.0001 and all 95% lower confidence limits for odds ratios ≥ 3.00). The findings were consistent when the data, first sorted by procedure category and then by probability distributions of LOS, were compared between hospitals (all P < 0.0001 and the 95% lower confidence limits for odds ratio ≥ 3.72). Conclusions For purposes of comparing procedure categories pairwise at the same hospital, there was no loss of information by summarizing the probability distributions using single numbers, the percentages of cases among patients staying longer than overnight. This finding substantially simplifies the mathematics for constructing dashboards or summaries of OR information system data to help the perioperative OR manager or medical director decide which cases may need to be postponed, when the hospital census is high, to provide a sufficient reserve of inpatient hospital beds.
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Affiliation(s)
| | - Richard H Epstein
- Anesthesiology, University of Miami Miller School of Medicine, Miami, USA
| | - Pengyi Shi
- Operations Research, Purdue University, West Lafayette, USA
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Application of Operational Research Techniques in Operating Room Scheduling Problems: Literature Overview. JOURNAL OF HEALTHCARE ENGINEERING 2018; 2018:5341394. [PMID: 30008991 PMCID: PMC6020466 DOI: 10.1155/2018/5341394] [Citation(s) in RCA: 27] [Impact Index Per Article: 4.5] [Reference Citation Analysis] [Abstract] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 11/03/2017] [Revised: 03/27/2018] [Accepted: 05/13/2018] [Indexed: 12/02/2022]
Abstract
Increased healthcare costs are pushing hospitals to reduce costs and increase the quality of care. Operating rooms are the most important source of income and expense for hospitals. Therefore, the hospital management focuses on the effectiveness of schedules and plans. This study includes analyses of recent research on operating room scheduling and planning. Most studies in the literature, from 2000 to the present day, were evaluated according to patient characteristics, performance measures, solution techniques used in the research, the uncertainty of the problem, applicability of the research, and the planning strategy to be dealt within the solution. One hundred seventy studies were examined in detail, after scanning the Emerald, Science Direct, JSTOR, Springer, Taylor and Francis, and Google Scholar databases. To facilitate the identification of these studies, they are grouped according to the different criteria of concern and then, a detailed overview is presented.
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Bai J, Fügener A, Schoenfelder J, Brunner JO. Operations research in intensive care unit management: a literature review. Health Care Manag Sci 2016; 21:1-24. [PMID: 27518713 DOI: 10.1007/s10729-016-9375-1] [Citation(s) in RCA: 22] [Impact Index Per Article: 2.8] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/12/2016] [Accepted: 08/01/2016] [Indexed: 11/26/2022]
Abstract
The intensive care unit (ICU) is a crucial and expensive resource largely affected by uncertainty and variability. Insufficient ICU capacity causes many negative effects not only in the ICU itself, but also in other connected departments along the patient care path. Operations research/management science (OR/MS) plays an important role in identifying ways to manage ICU capacities efficiently and in ensuring desired levels of service quality. As a consequence, numerous papers on the topic exist. The goal of this paper is to provide the first structured literature review on how OR/MS may support ICU management. We start our review by illustrating the important role the ICU plays in the hospital patient flow. Then we focus on the ICU management problem (single department management problem) and classify the literature from multiple angles, including decision horizons, problem settings, and modeling and solution techniques. Based on the classification logic, research gaps and opportunities are highlighted, e.g., combining bed capacity planning and personnel scheduling, modeling uncertainty with non-homogenous distribution functions, and exploring more efficient solution approaches.
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Affiliation(s)
- Jie Bai
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitätsstraße 16, 86159, Augsburg, Germany
- School of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
| | - Andreas Fügener
- Faculty of Management, Economics and Social Science, University of Cologne, Albertus-Magnus-Platz, 50923, Köln, Germany.
| | - Jan Schoenfelder
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitätsstraße 16, 86159, Augsburg, Germany
- School of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
| | - Jens O Brunner
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitätsstraße 16, 86159, Augsburg, Germany
- School of Business and Economics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
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Abdulsalam Y, Gopalakrishnan M, Maltz A, Schneller E. Health Care Matters: Supply Chains In and Of the Health Sector. JOURNAL OF BUSINESS LOGISTICS 2015. [DOI: 10.1111/jbl.12111] [Citation(s) in RCA: 24] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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Fügener A, Schiffels S, Kolisch R. Overutilization and underutilization of operating rooms - insights from behavioral health care operations management. Health Care Manag Sci 2015; 20:115-128. [PMID: 26433372 DOI: 10.1007/s10729-015-9343-1] [Citation(s) in RCA: 21] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/15/2014] [Accepted: 09/23/2015] [Indexed: 10/23/2022]
Abstract
The planning of surgery durations is crucial for efficient usage of operating theaters. Both planning too long and too short durations for surgeries lead to undesirable consequences, e.g. idle time, overtime, or rescheduling of surgeries. We define these consequences as operating room inefficiency. The overall objective of planning surgery durations is to minimize expected operating room inefficiency, since surgery durations are stochastic. While most health care studies assume economically rational behavior of decision makers, experimental studies have shown that decision makers often do not act according to economic incentives. Based on insights from health care operations management, medical decision making, behavioral operations management, as well as empirical observations, we derive hypotheses that surgeons' behavior deviates from economically rational behavior. To investigate this, we undertake an experimental study where experienced surgeons are asked to plan surgeries with uncertain durations. We discover systematic deviations from optimal decision making and offer behavioral explanations for the observed biases. Our research provides new insights to tackle a major problem in hospitals, i.e. low operating room utilization going along with staff overtime.
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Affiliation(s)
- Andreas Fügener
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), School of Business and Economics, Universität Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany.
| | - Sebastian Schiffels
- TUM School of Management, Technische Universität München, Arcisstr. 21, 80333, München, Germany
| | - Rainer Kolisch
- TUM School of Management, Technische Universität München, Arcisstr. 21, 80333, München, Germany
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Hof S, Fügener A, Schoenfelder J, Brunner JO. Case mix planning in hospitals: a review and future agenda. Health Care Manag Sci 2015; 20:207-220. [PMID: 26386970 DOI: 10.1007/s10729-015-9342-2] [Citation(s) in RCA: 13] [Impact Index Per Article: 1.4] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/27/2015] [Accepted: 09/16/2015] [Indexed: 10/23/2022]
Abstract
The case mix planning problem deals with choosing the ideal composition and volume of patients in a hospital. With many countries having recently changed to systems where hospitals are reimbursed for patients according to their diagnosis, case mix planning has become an important tool in strategic and tactical hospital planning. Selecting patients in such a payment system can have a significant impact on a hospital's revenue. The contribution of this article is to provide the first literature review focusing on the case mix planning problem. We describe the problem, distinguish it from similar planning problems, and evaluate the existing literature with regard to problem structure and managerial impact. Further, we identify gaps in the literature. We hope to foster research in the field of case mix planning, which only lately has received growing attention despite its fundamental economic impact on hospitals.
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Affiliation(s)
- Sebastian Hof
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), School of Business and Economics, Universität Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
| | - Andreas Fügener
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), School of Business and Economics, Universität Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany.
| | - Jan Schoenfelder
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), School of Business and Economics, Universität Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
| | - Jens O Brunner
- Universitäres Zentrum für Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), School of Business and Economics, Universität Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany
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