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Zlotnick C, Patel H, Ali PA, Odewusi T, Luiking ML. Globalization: Migrant nurses' acculturation and their healthcare encounters as consumers of healthcare. Nurs Inq 2024; 31:e12607. [PMID: 37805823 DOI: 10.1111/nin.12607] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/30/2023] [Revised: 09/25/2023] [Accepted: 09/26/2023] [Indexed: 10/09/2023]
Abstract
Globally, one of every eight nurses is a migrant, but few studies have focused on the healthcare experiences of migrant nurses (MNs) as consumers or recipients of healthcare. We address this gap by examining MNs and their acculturation, barriers to healthcare access, and perceptions of healthcare encounters as consumers. For this mixed-methods study, a convenience sample of MNs working in Europe and Israel was recruited. The quantitative component's methods included testing the reliability of scales contained within the questionnaire and using Hayes Process Model #4 to test for mediation. The qualitative component's methods included analyzing interviews with iterative inductive thematic analysis. Quantitative findings on MNs (n = 73) indicated that the association between acculturation and perception of the healthcare encounter, which MNs experienced as healthcare consumers, was mediated by barriers to healthcare access, even after adjusting for age and gender (p = 0.03). Qualitative interviews with MNs (n = 13) provided possible explanations for the quantitative findings. Even after working in the host country's healthcare system for several years, MNs reported difficulties with their healthcare encounters as healthcare consumers, not only due to their limited knowledge about the culture and healthcare resources but also due to the biased responses they received.
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Affiliation(s)
- Cheryl Zlotnick
- Cheryl Spencer Department of Nursing, University of Haifa, Haifa, Mount Carmel, Israel
| | - Harshida Patel
- Institute of Health Care and Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden
| | - Parveen Azam Ali
- Health Sciences School, Doncaster and Bassetlaw Teaching Hospitals, University of Sheffield, Sheffield, England, UK
- International Nursing Review, Sheffield, England, UK
| | - Temitayo Odewusi
- Department of Nursing, Queen Margaret University, Edinburgh, Scotland, UK
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Eppel-Meichlinger J, Cartaxo A, Clement T, Hirt J, Wallner M, Mayer H. (How) Do We Theorize?: A Focused Mapping Review and Synthesis of Theoretical Nursing Research in the German-Speaking Area. ANS Adv Nurs Sci 2024; 47:E58-E74. [PMID: 37326962 DOI: 10.1097/ans.0000000000000498] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/17/2023]
Abstract
There are increasing discussions on theory dynamics in nursing research. We aimed at mapping the theoretical publication output by nursing researchers from the European German-speaking area. We conducted a focused mapping review and synthesis, focusing on nursing journals articles with a theory-related aim. We identified 32 eligible publications, reflecting 2% of the nursing journal articles affiliated with researchers from our target region. Twenty-one articles involved an inductive approach. Eleven articles intended to test or revise a theory. The theoretical publication output with a theory-related aim was low. Theory-building efforts were fragmented and mostly without reference to a meta-theoretical level.
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Affiliation(s)
- Jasmin Eppel-Meichlinger
- Division Nursing Science with focus on Person-Centred Care Research, Department of General Health Studies, Karl Landsteiner University of Health Sciences, Krems, Austria (Mss Eppel-Meichlinger, Cartaxo, and Clement, Mr Wallner, and Dr Mayer); Institute of Health and Nursing Science, Medical Faculty, Martin Luther University Halle-Wittenberg, Halle (Saale), Germany (Dr Hirt); Center for Dementia Care, Institute of Applied Nursing Science, Department of Health, Eastern Switzerland University of Applied Sciences, St Gallen, Switzerland (Dr Hirt); Department of Clinical Research, University Hospital Basel, University of Basel, Basel, Switzerland (Dr Hirt); and Department of Nursing Science, University of Vienna, Vienna, Austria (Mr Wallner)
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Kieseppä V, García Velázquez R, Vehko T, Castaneda A, Kuusio H. Satisfaction With Primary Care Among the Foreign-Born and the General Population in Finland: A Survey-Based study. INQUIRY : A JOURNAL OF MEDICAL CARE ORGANIZATION, PROVISION AND FINANCING 2024; 61:469580241252567. [PMID: 38708687 DOI: 10.1177/00469580241252567] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 05/07/2024]
Abstract
Foreign-born people have been found to be less satisfied with health care than native populations across countries. However, studies on differences in satisfaction with treatment between different foreign-born groups are lacking. This study explores differences in satisfaction with primary health care between the foreign-born population from different regions of origins and the general population of Finland. The study uses survey data on foreign-born population (n = 2708) and general population (n = 6671) living in Finland who report using health services. Satisfaction with experienced respect for privacy during treatment, benefit of treatment and smoothness of treatment are predicted by region of origin using logistic regression. Almost all foreign-born groups were less likely to consider treatment appointments beneficial as compared to the general population. Some foreign-born groups (people from Southeast Asia and South and Central Asia) were more satisfied with smoothness of care compared to general population. People from East Asia were less likely than the general population to consider that their privacy had been respected during the examinations and treatment. While we made the positive finding of high overall satisfaction with treatment, we also found important differences between groups. In particular, appointments were found less useful among the foreign-born population. Perceived unusefulness of treatment might lead to underuse of health care, which might result in accumulation of untreated health problems. The results point toward potential development points in the health care system. Addressing these issues might help decrease health disparities between population groups.
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Affiliation(s)
- Valentina Kieseppä
- Finnish Institute for Health and Welfare, Public Health and Welfare, Helsinki, Finland
- University of Oulu, Faculty of Medicine, Research Unit of Clinical Medicine, Oulu, Finland
- University of Edinburgh, Centre for Clinical Brain Sciences, Edinburgh, UK
| | | | - Tuulikki Vehko
- Finnish Institute for Health and Welfare, Public Health and Welfare, Helsinki, Finland
| | - Anu Castaneda
- Finnish Institute for Health and Welfare, Public Health and Welfare, Helsinki, Finland
| | - Hannamaria Kuusio
- Finnish Institute for Health and Welfare, Public Health and Welfare, Helsinki, Finland
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Moffat M, Nicholson S, Darke J, Brown M, Minto S, Sowden S, Rankin J. A Qualitative Evaluation of a Health Access Card for Refugees and Asylum Seekers in a City in Northern England. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2023; 20:1429. [PMID: 36674184 PMCID: PMC9859311 DOI: 10.3390/ijerph20021429] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 10/28/2022] [Revised: 01/03/2023] [Accepted: 01/10/2023] [Indexed: 06/17/2023]
Abstract
Refugees and asylum seekers residing in the UK face multiple barriers to accessing healthcare. A Health Access Card information resource was launched in Newcastle upon Tyne in 2019 by Newcastle City Council, intended to guide refugees and asylum seekers living in the city, and the professional organisations that support them, to appropriate healthcare services provided locally. The aim of this qualitative evaluation was to explore service user and professional experiences of healthcare access and utilisation in Newcastle and perspectives on the Health Access Card. Eleven semi-structured interviews took place between February 2020 and March 2021. Participants provided diverse and compelling accounts of healthcare experiences and described cultural, financial and institutional barriers to care. Opportunities to improve healthcare access for these population groups included offering more bespoke support, additional language support, delivering training and education to healthcare professionals and reviewing the local support landscape to maximise the impact of collaboration and cross-sector working. Opportunities to improve the Health Access Card were also described, and these included providing translated versions and exploring the possibility of developing an accompanying digital resource.
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Affiliation(s)
- Malcolm Moffat
- Population Health Sciences Institute, Newcastle University, Newcastle upon Tyne NE2 4AX, UK
| | - Suzanne Nicholson
- Newcastle City Council, Public Health Team, Civic Centre, Newcastle upon Tyne NE1 8QH, UK
| | - Joanne Darke
- UK Health Security Agency North East, Health Protection Team, Civic Centre, Newcastle upon Tyne NE1 8QH, UK
| | - Melissa Brown
- Population Health Sciences Institute, Newcastle University, Newcastle upon Tyne NE2 4AX, UK
| | - Stephen Minto
- Northumbria Healthcare NHS Foundation Trust, One-to-One Centre Shiremoor, Brenkley Avenue, Shiremoor, Newcastle upon Tyne NE27 0PR, UK
| | - Sarah Sowden
- Population Health Sciences Institute, Newcastle University, Newcastle upon Tyne NE2 4AX, UK
| | - Judith Rankin
- Population Health Sciences Institute, Newcastle University, Newcastle upon Tyne NE2 4AX, UK
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Squires A, Thompson R, Sadarangani T, Amburg P, Sliwinski K, Curtis C, Wu B. International migration and its influence on health. Res Nurs Health 2022; 45:503-511. [DOI: 10.1002/nur.22262] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/22/2022] [Accepted: 08/23/2022] [Indexed: 11/09/2022]
Affiliation(s)
- Allison Squires
- Rory Meyers College of Nursing New York University New York New York USA
- Grossman School of Medicine New York University New York New York USA
| | - Roy Thompson
- Sinclair School of Nursing University of Missouri Columbia Missouri USA
| | - Tina Sadarangani
- Rory Meyers College of Nursing New York University New York New York USA
| | - Polina Amburg
- School of Nursing Monmouth University Long Branch New Jersey USA
| | - Kathy Sliwinski
- School of Nursing, Center for Health Outcomes and Policy Research University of Pennsylvania Philadelphia Pennsylvania USA
| | - Cedonnie Curtis
- School of Nursing La Salle University Philadelphia Pennsylvania USA
| | - Bei Wu
- P50 Center for Asian Health Promotion and Equity, Rory Meyers College of Nursing New York University New York New York USA
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Kieseppä V, García Velázquez R, Vehko T, Kuusio H. Satisfaction with access to health services among foreign-born population in Finland: a survey-based study. BMC Health Serv Res 2022; 22:781. [PMID: 35701765 PMCID: PMC9199131 DOI: 10.1186/s12913-022-08155-3] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/18/2022] [Accepted: 06/01/2022] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND Many European studies have shown migrants to be less satisfied with health care and find it less accessible than the general populations. The aim of this study was to compare satisfaction with access to health care between migrants from different regions of origin and the general population of Finland. METHODS This study uses data from two comprehensive survey samples on health and wellbeing of the foreign-born and the general population living in Finland. Three aspects of satisfaction with health care access were measured and predicted by region of origin using logistic regression. RESULTS Foreign-born population was slightly more dissatisfied with all aspects of the access to health care as compared to the general population. In all aspects of access, migrants from the Middle East and Africa were least likely to be satisfied. CONCLUSIONS As the satisfaction with access was lowest among migrant groups which are likely to have higher needs for at least some health services in comparison to the general population, these results are alarming. More research is needed to identify the potential development points in the health care system of Finland.
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Affiliation(s)
- Valentina Kieseppä
- Finnish Institute for Health and Welfare, Public Health and Welfare, P.O. Box 30, 00271, Helsinki, Finland.
| | - Regina García Velázquez
- Finnish Institute for Health and Welfare, Public Health and Welfare, P.O. Box 30, 00271, Helsinki, Finland
| | - Tuulikki Vehko
- Finnish Institute for Health and Welfare, Public Health and Welfare, P.O. Box 30, 00271, Helsinki, Finland
| | - Hannamaria Kuusio
- Finnish Institute for Health and Welfare, Public Health and Welfare, P.O. Box 30, 00271, Helsinki, Finland
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Ness TM, Munkejord MC. "All I expect is that they accept that I am a Sami" an analysis of experiences of healthcare encounters and expectations for future care services among older South Sami in Norway. Int J Circumpolar Health 2022; 81:2078472. [PMID: 35612317 DOI: 10.1080/22423982.2022.2078472] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/05/2022] Open
Abstract
The aim of this study first aims to forward our empirical knowledge of how older Sami experience healthcare encounters in Norway and what they expect in terms of future care services, and second, to forward our understanding of how more culturally safe services could be offered to the Sami population, 30 years after they were officially recognised as an Indigenous People. A qualitative interpretative and constructivist research design was used. 12 older South Sami were interviewed about their experiences with healthcare encounters, and their expectations for future care services. The results showed that the participants sometimes felt deprioritised and misunderstood by healthcare professionals. Moreover, they sometimes experienced that healthcare professionals had little or no knowledge about Sami history, culture and cosmology. They worried that they would not be accepted for being Sami if one day they would have to move into a nursing home. To conclude, the participants of this study are situated in a colonising context characterised by personal and collective experiences of accumulated discrimination that have taken place over many generations. The concepts of health equity and accumulated discrimination provide useful insights in the further development of culturally safe services for Indigenous Peoples in Norway and beyond.
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Affiliation(s)
- Tove Mentsen Ness
- Faculty of Nursing and Health Sciences, Nord University, Namsos, Norway.,Department for Child Welfare and Social work, UiT the Arctic University of Norway, Norway
| | - Mai Camilla Munkejord
- Centre for Care Research, West, Western Norway University of Applied Sciences, Norway.,NORCE, Norwegian Research Centre, Bergen, Norway
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Avery H, Sjögren Forss K, Rämgård M. Empowering communities with health promotion labs: result from a CBPR programme in Malmö, Sweden. Health Promot Int 2022; 37:daab069. [PMID: 34263320 PMCID: PMC8851348 DOI: 10.1093/heapro/daab069] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/19/2022] Open
Abstract
Health promotion is thus not only a participatory practice, but a practice for empowerment and social justice. The study describes findings from a community-based participatory and challenge-driven research program. that aimed to improve health through health promotion platform in an ethnically diverse low-income neighbourhood of Malmö, Sweden. Local residents together with lay health promoters living in the area were actively involved in the planning phase and decided on the structure and content of the program. Academic, public sector and commercial actors were involved, as well as NGOs and residents. Empowerment was used as a lens to analyse focus group interviews with participants (n=322) in six co-creative health-promoting labs on three occasions in the period 2017-2019. The CBPR interview guide focused on the dimensions of participation, collaboration and experience of the activities. The CBPR approach driven by community member contributed to empowerment processes within the health promotion labs: Health promotors building trust in social places for integration, Participants motivate each other by social support and Participants acting for community health in wider circle. CBPR Health promotion program should be followed up longitudielly with community participants to be able to see the processes of change and empowerment on the community level.
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Affiliation(s)
- Helen Avery
- Center for Middle Eastern studies, Lund University, Lund, Sweden
| | - Katarina Sjögren Forss
- Faculty of Health and Society, Department of Care Science, Malmö university, Malmö, Sweden
| | - Margareta Rämgård
- Faculty of Health and Society, Department of Care Science, Malmö university, Malmö, Sweden
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Pandey M, Kamrul R, Michaels CR, McCarron M. Identifying Barriers to Healthcare Access for New Immigrants: A Qualitative Study in Regina, Saskatchewan, Canada. J Immigr Minor Health 2021; 24:188-198. [PMID: 34426892 PMCID: PMC8382209 DOI: 10.1007/s10903-021-01262-z] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 08/10/2021] [Indexed: 11/25/2022]
Abstract
Despite universal healthcare, immigrants often face unique challenges accessing healthcare. Employing an interpretative phenomenological analysis approach, four focus groups were conducted with 29 women and eight men from 15 different countries attending English language classes hosted at a non-governmental organization in Regina, Saskatchewan, Canada in 2016 and 2017. Personal factors such as language barrier, lack of transportation, childcare and others interacted with systemic factors such as lack of appointment, long wait times, etc. delaying access at each point of contact with the healthcare system. Participants expressed dissatisfaction with the potency of medications, time spent in appointments and the way healthcare professionals communicated health information. The referral process and wait times were viewed as barriers to accessing specialist, diagnostic and acute care services. Participants were concerned that appropriate healthcare will be unavailable when needed. Strategies addressing systemic and person-specific barriers are needed to provide equitable client-centered care.
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Affiliation(s)
- Mamata Pandey
- Research Department, Saskatchewan Health Authority, Wascana Rehabilitation Centre, 2180-23 Ave, Room M-704, Regina, SK, S4S 0A5, Canada.
| | - Rejina Kamrul
- Department of Academic Family Medicine (Regina), University of Saskatchewan, 1621 Albert St #172, Regina, SK, S4P 2S5, Canada
| | - Clara Rocha Michaels
- Department of Academic Family Medicine (Regina), University of Saskatchewan, 1621 Albert St #172, Regina, SK, S4P 2S5, Canada
| | - Michelle McCarron
- Research Department, Saskatchewan Health Authority, Wascana Rehabilitation Centre, 2180-23 Ave, Room M-704, Regina, SK, S4S 0A5, Canada
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Scanlon B, Brough M, Wyld D, Durham J. Equity across the cancer care continuum for culturally and linguistically diverse migrants living in Australia: a scoping review. Global Health 2021; 17:87. [PMID: 34321015 PMCID: PMC8318324 DOI: 10.1186/s12992-021-00737-w] [Citation(s) in RCA: 12] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/24/2021] [Accepted: 07/08/2021] [Indexed: 01/04/2023] Open
Abstract
International evidence suggests migrants experience inequitable access, outcomes and treatment quality across the cancer care continuum. There is currently limited research assessing equity across the cancer care continuum for culturally and linguistically diverse migrants living in Australia. A detailed protocol and search strategy were developed and used to identify all relevant literature, utilising the Joanna Briggs Institute Reviewer’s Manual. Systematic searching was conducted via multiple databases and identified studies were screened against pre-identified inclusion and exclusion criteria. 71 studies met the inclusion criteria for analysis. Most studies examined cancer detection via screening. Very few studies examined cancer prevention, diagnosis, treatment or palliative care. Most studies focused on patient-sided barriers to care and there was a paucity of information regarding institutional barriers to health. Cancer-related outcomes were seldom examined, and most studies were qualitative or behavioral analysis. Results highlighted significant communication issues spanning the cancer care continuum and a context of inadequate support for both patients and clinicians. There is a demonstrable need to examine equity in access and outcomes for culturally and linguistically diverse cancer populations. This requires the identification of cancer-related disparities and an examination of institutional barriers to care. Through addressing this dearth of information, future research and health policy can support the operationalisation of health equity.
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Affiliation(s)
- Brighid Scanlon
- Queensland University of Technology, 149 Victoria Park Road, QLD, 4059, Kelvin Grove, Australia. .,Royal Brisbane and Women's Hospital, Butterfield Street, QLD, 4029, Herston, Australia.
| | - Mark Brough
- Queensland University of Technology, 149 Victoria Park Road, QLD, 4059, Kelvin Grove, Australia
| | - David Wyld
- Queensland University of Technology, 149 Victoria Park Road, QLD, 4059, Kelvin Grove, Australia.,Royal Brisbane and Women's Hospital, Butterfield Street, QLD, 4029, Herston, Australia.,University of Queensland, 20 Weightman Street, QLD, 4006, Herston, Australia
| | - Jo Durham
- Queensland University of Technology, 149 Victoria Park Road, QLD, 4059, Kelvin Grove, Australia
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Pandey M, Maina RG, Amoyaw J, Li Y, Kamrul R, Michaels CR, Maroof R. Impacts of English language proficiency on healthcare access, use, and outcomes among immigrants: a qualitative study. BMC Health Serv Res 2021; 21:741. [PMID: 34311712 PMCID: PMC8314461 DOI: 10.1186/s12913-021-06750-4] [Citation(s) in RCA: 72] [Impact Index Per Article: 24.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/03/2021] [Accepted: 07/12/2021] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND Immigrants from culturally, ethnically, and linguistically diverse countries face many challenges during the resettlement phase, which influence their access to healthcare services and health outcomes. The "Healthy Immigrant Effect" or the health advantage that immigrants arrive with is observed to deteriorate with increased length of stay in the host country. METHODS An exploratory qualitative design, following a community-based research approach, was employed. The research team consisted of health researchers, clinicians, and community members. The objective was to explore the barriers to healthcare access among immigrants with limited English language proficiency. Three focus groups were carried out with 29 women and nine men attending English language classes at a settlement agency in a mid-sized city. Additionally, 17 individual interviews were carried out with healthcare providers and administrative staff caring for immigrants and refugees. RESULTS A thematic analysis was carried out with transcribed focus groups and healthcare provider interview data. Both the healthcare providers and immigrants indicated that limited language proficiency often delayed access to available healthcare services and interfered with the development of a therapeutic relationship between the client and the healthcare provider. Language barriers also impeded effective communication between healthcare providers and clients, leading to suboptimal care and dissatisfaction with the care received. Language barriers interfered with treatment adherence and the use of preventative and screening services, further delaying access to timely care, causing poor chronic disease management, and ultimately resulting in poor health outcomes. Involving untrained interpreters, family members, or others from the ethnic community was problematic due to misinterpretation and confidentiality issues. CONCLUSIONS The study emphasises the need to provide language assistance during medical consultations to address language barriers among immigrants. The development of guidelines for recruitment, training, and effective engagement of language interpreters during medical consultation is recommended to ensure high quality, equitable and client-centered care.
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Affiliation(s)
- Mamata Pandey
- Research Department, Wascana Rehabilitation Centre, Saskatchewan Health Authority, 2180-23rd Ave, Regina, SK, S4S 0A5, Canada.
| | - R Geoffrey Maina
- College of Nursing, University of Saskatchewan, Prince Albert, SK, Canada
| | - Jonathan Amoyaw
- Department of Sociology and Social Anthropology, Dalhousie University, Halifax, NS, Canada
| | - Yiyan Li
- College of Nursing, University of Saskatchewan, Prince Albert, SK, Canada
| | - Rejina Kamrul
- Department of Academic Family Medicine, University of Saskatchewan, Regina, SK, Canada
| | - C Rocha Michaels
- Department of Academic Family Medicine, University of Saskatchewan, Regina, SK, Canada
| | - Razawa Maroof
- Department of Academic Family Medicine, University of Saskatchewan, Regina, SK, Canada
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Intercultural Communication between Long-Stay Immigrants and Catalan Primary Care Nurses: A Qualitative Approach to Rebalancing Power. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2021; 18:ijerph18062851. [PMID: 33799637 PMCID: PMC7999544 DOI: 10.3390/ijerph18062851] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Subscribe] [Scholar Register] [Received: 12/28/2020] [Revised: 03/05/2021] [Accepted: 03/05/2021] [Indexed: 11/16/2022]
Abstract
There is a gap between the preferences of immigrant patients and their experiences with intercultural communication. This study aims to explore the experiences and perspectives of long-stay immigrants on intercultural communication in encounters with primary care (PC) nurses. Participants were selected by purposive sampling at the Maresme Primary Care Center. A focus group and five in-depth interviews with long-stay immigrants from eight countries were carried out. Data collection was guided by a script previously validated by a group of experts. We conducted a qualitative analysis following Charmaz's approach, and data saturation was reached with 11 patients (one focus group and five interviews). Long-stay immigrants would like closer and more personalized communication exchanges with greater humanity, as well as polite and respectful manners as they perceive signs of an asymmetrical care relationship. Those who had negative communication experiences tried to justify some of the behaviors as a result of having free access to public health services. This is one of the few existing studies from the point of view of long-stay immigrants. Achieving effective intercultural communication requires a process of self-reflection, awareness-raising and commitment, both on a personal and institutional level, to eliminate the asymmetry in the nurse-patient relationship. Nurses should be trained in person-centered intercultural communication.
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Çilenti K, Rask S, Elovainio M, Lilja E, Kuusio H, Koskinen S, Koponen P, Castaneda AE. Use of Health Services and Unmet Need among Adults of Russian, Somali, and Kurdish Origin in Finland. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2021; 18:2229. [PMID: 33668241 PMCID: PMC7956472 DOI: 10.3390/ijerph18052229] [Citation(s) in RCA: 10] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 01/18/2021] [Revised: 02/15/2021] [Accepted: 02/18/2021] [Indexed: 01/03/2023]
Abstract
Equal access to health care is one of the key policy priorities in many European societies. Previous findings suggest that there may be wide differences in the use of health services between people of migrant origin and the general population. We analyzed cross-sectional data from a random sample of persons of Russian (n = 692), Somali (n = 489), and Kurdish (n = 614) origin and the Health 2011 survey data (n = 1406) representing the general population in Finland. Having at least one outpatient visit to any medical doctor during the previous 12 months was at the same level for groups of Russian and Kurdish origin, but lower for people of Somali origin, compared with the general population. Clear differences were found when examining where health care services were sought: people of migrant origin predominantly visited a doctor at municipal health centers whereas the general population also used private and occupational health care. Self-reported need for doctor's treatment was especially high among Russian women and Kurdish men and women. Compared to the general population, all migrant origin groups reported much higher levels of unmet medical need and were less satisfied with the treatment they had received. Improving basic-level health services would serve besides the population at large, the wellbeing of the population of migrant origin.
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Affiliation(s)
- Katja Çilenti
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
- Department of Psychology and Logopedics, University of Helsinki, 00014 Helsinki, Finland
| | - Shadia Rask
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
| | - Marko Elovainio
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
- Department of Psychology and Logopedics, University of Helsinki, 00014 Helsinki, Finland
| | - Eero Lilja
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
| | - Hannamaria Kuusio
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
| | - Seppo Koskinen
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
| | - Päivikki Koponen
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
| | - Anu E. Castaneda
- Finnish Institute for Health and Welfare, 00271 Helsinki, Finland; (S.R.); (M.E.); (E.L.); (H.K.); (S.K.); (P.K.); (A.E.C.)
- Department of Psychology and Logopedics, University of Helsinki, 00014 Helsinki, Finland
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