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Kasper MS, Santos FLD, Oliveira PSD, Silva JPD, Santos KDS, Araujo PND, Souza GC, Quintão CBDS, Viana AL, Matumoto S, Mishima SM, Fermino TZ, Abrahão AL, Righi LB, Monceau G, Fortuna CM. The Work of Nurses in Primary Health Care: Crossings of the New Public Management. Healthcare (Basel) 2023; 11:healthcare11111562. [PMID: 37297702 DOI: 10.3390/healthcare11111562] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/30/2023] [Revised: 05/22/2023] [Accepted: 05/24/2023] [Indexed: 06/12/2023] Open
Abstract
The literature in the field of health management mentions a concept called new public management (NPM), introduced in Brazil and France at the end of the 20th century. The objective of the study was to analyze the repercussions of the work of nurses in primary health care in Brazil and France under the influence of NPM. This is an excerpt of a double-titled thesis, which is a research intervention with nurses from two Brazilian states and five French departments. Data were produced between February 2019 and July 2021. The public policy Health on the Hour acted as an institutional transducer, provoking a reduction in access and producing effects on professional practices. In both countries, NPM amplified the predominance of technical and quantifiable acts, the focus on individual care, and the loss of autonomy. Nurses reported insurmountable situations, using the metaphor "Sophie's choice". The results showed that making dilemmatic decisions has been the daily routine of nurses, which has not resulted in debureaucratization and higher quality of care.
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Affiliation(s)
- Maristel Silva Kasper
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
- Laboratoire École-Mutations-Apprentissages, CY Cergy Paris Université, 92230 Gennevilliers, France
| | - Felipe Lima Dos Santos
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
- Laboratoire École-Mutations-Apprentissages, CY Cergy Paris Université, 92230 Gennevilliers, France
| | - Poliana Silva de Oliveira
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Janaina Pereira da Silva
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
- Laboratoire Interdisciplinaire de Recherche sur les Transformations des Pratiques Educatives et des Pratiques Sociales, Université Paris-Est-Créteil-Val-de-Marne, 94010 Créteil, France
| | - Karen da Silva Santos
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
- Laboratoire Éducation et Diversité en Espaces Francophones, 87036 Limoges, France
| | - Priscila Norié de Araujo
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Gabriella Carrijo Souza
- Public Health Nursing Graduate Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Cássia Bianca de Souza Quintão
- Technology and Innovation in Nursing Professional Master Program, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Angelina Lettiere Viana
- Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Silvia Matumoto
- Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Silvana Martins Mishima
- Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Tauani Zampieri Fermino
- Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
| | - Ana Lucia Abrahão
- Department of Medical-Surgical Nursing, Aurora de Afonso Costa College of Nursing at Fluminense Federal University, Niterói 24020-090, Rio de Janeiro, Brazil
| | - Liane Beatriz Righi
- Department of Collective Health, Health Sciences Center of the Federal University of Santa Maria, Santa Maria 97105-900, Rio Grande do Sul, Brazil
| | - Gilles Monceau
- Laboratoire École-Mutations-Apprentissages, CY Cergy Paris Université, 92230 Gennevilliers, France
| | - Cinira Magali Fortuna
- Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, University of São Paulo at Ribeirão Preto College of Nursing, Ribeirão Preto 14040-902, São Paulo, Brazil
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Martin-Ferreres ML, Wennberg-Capellades L, Rodríguez E, Llaurado-Serra M, de Juan Pardo MA. Challenges for hospital management in supporting nurses to deliver humanized care. Nurs Inq 2021:e12422. [PMID: 34076311 DOI: 10.1111/nin.12422] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/16/2020] [Accepted: 04/24/2021] [Indexed: 11/26/2022]
Abstract
Hospitals are paying increasing attention to the delivery of humanized care. The purpose of this study was to explore from the nursing perspective what hospital managers might do to facilitate this. A secondary analysis from a primary ethnographic study regarding dignity in nursing practice was conducted. Twenty interviews of internal medicine nurses from four hospitals were analyzed, and three main themes were identified: Management of nursing teams, Management of ethical values, and Management of the context. It is important for institutional values to be closely aligned with those of the nursing profession, and nurse managers play a key role in ensuring that the latter are applied in practice. The proposed actions offer a cost-effective framework through which nurses and managers may promote the delivery of humanized care.
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Affiliation(s)
- Maria Luisa Martin-Ferreres
- Nursing Department, Faculty of Medicine and Health Sciences, Universitat Internacional de Catalunya, Sant Cugat, Spain
| | - Laia Wennberg-Capellades
- Nursing Department, Faculty of Medicine and Health Sciences, Universitat Internacional de Catalunya, Sant Cugat, Spain
| | - Encarnación Rodríguez
- Nursing Department, Faculty of Medicine and Health Sciences, Universitat Internacional de Catalunya, Sant Cugat, Spain
| | - Mireia Llaurado-Serra
- Nursing Department, Faculty of Medicine and Health Sciences, Universitat Internacional de Catalunya, Sant Cugat, Spain
| | - M Angeles de Juan Pardo
- Nursing Department, Faculty of Medicine and Health Sciences, Universitat Internacional de Catalunya, Sant Cugat, Spain
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James AH, Bennett CL, Blanchard D, Stanley D. Nursing and values-based leadership: A literature review. J Nurs Manag 2021; 29:916-930. [PMID: 33484188 DOI: 10.1111/jonm.13273] [Citation(s) in RCA: 11] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/13/2020] [Revised: 01/15/2021] [Accepted: 01/19/2021] [Indexed: 12/15/2022]
Abstract
AIM To explore literature that supports an understanding of values-based leadership in nursing. BACKGROUND Understanding values-based leadership in nursing means understanding several leadership theories such as authentic, servant and congruent leadership. EVALUATION Electronic databases were systematically searched to locate studies with the terms values-based, authentic, servant and congruent leadership. The literature was assessed with the Joanna Briggs Institute Critical Appraisal Tools and the Preferred Reporting Items for Systematic Reviews and meta-analysis approach and a thematic analysis. KEY ISSUES Existing evidence focuses on specific perspectives within three dominant leadership approaches under the umbrella of values-based leadership: authentic, servant and congruent leadership. Limited literature suggests that values-based leadership can support professional collaboration, enhanced trust and voice for nurses, support for staff well-being, empowerment, job satisfaction, patient-focused outcomes and quality care. CONCLUSIONS A dearth of empirical literature concerning values-based leadership and nursing exists. Evidence suggests that authentic, servant and congruent leadership correlate with values-based leadership theories and core nursing values. IMPLICATIONS FOR NURSING MANAGEMENT Nurse managers should recognize the potential benefits of a values-based leadership approach for staff well-being, enhanced professional collaboration and the nurses voice, improved insight into clinical leadership attributes and improvements in quality patient care.
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Affiliation(s)
- Alison H James
- Cardiff University, Cardiff, United Kingdom of Great Britain and Northern Ireland
| | - Clare Louise Bennett
- Cardiff University, Cardiff, United Kingdom of Great Britain and Northern Ireland
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Mikkola L, Stormi I. Change Talk in Hospital Management Groups. JOURNAL OF CHANGE MANAGEMENT 2020. [DOI: 10.1080/14697017.2020.1775679] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/24/2022]
Affiliation(s)
- Leena Mikkola
- Department of Language and Communication Studies, University of Jyväskylä, Jyväskylä, Finland
| | - Inka Stormi
- HAMK, Häme University of Applied Sciences, Hämeenlinna, Finland
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