De Oliveira A, Chavannes B, Steinecker M, Denantes M, Chastang J, Ibanez G. How French general practitioners adapt their care to patients with social difficulties?
Fam Med Community Health 2020;
7:e000044. [PMID:
32148723 PMCID:
PMC6910763 DOI:
10.1136/fmch-2018-000044]
[Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/12/2018] [Revised: 09/03/2019] [Accepted: 09/09/2019] [Indexed: 11/29/2022] Open
Abstract
Objective
Several studies have shown the role of the primary care system in access to care and in reducing social inequalities in health. The objective of this study was to describe the practices of general practitioners (GPs) in taking into account the social environment of their patient, and the ways they adapted to social difficulties.
Design
Qualitative study comprising interviews and focus groups.
Setting
French primary care settings.
Participants
Twenty semistructured interviews and two focus groups were conducted with 33 GPs. Sessions were audio recorded, transcribed verbatim and analysed using thematic analysis. The reporting of findings was guided by consolidated criteria for reporting qualitative research.
Result
This study identified adaptations at three levels: in the individual management of patients (alert system, full involvement in prevention, better communication, prioritised additional examinations, financial facilities, help in administrative tasks), in the collective management of patients in an office (consultation without appointment, pay-for-performance indicators, medical staffs, multidisciplinary protocols, medical practice in group, medical student), and in the community management (patients description, cooperation with associations, public health sector and politics).
Conclusion
In France, GPs can take into account the social determinants of health in practice through simple or more complex actions.
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