Enterprise resource planning adoption model for well-informed decision in higher learning institutions

Enterprise resource planning (ERP) has been found to have a key role in the management of higher learning institutions (HLIs) and schools. However, the literature shows no universal model to support and shed light on the adoption of ERP, which lessens the chances for an effective ERP adoption and usage. Therefore, a new model is needed for successful adoption and the eventual enhanced decision-making, and as such, there is a need to investigate the factors that can bring about ERP system adoption. Models for ERP adoption in literature are few and far between, and what few exist are not applicable as they do not cover all the major factors that can contribute to adoption success. Hence, in this article, an ERP adoption model was brought forward for HLIs for the promotion of their decision-making process. The model was developed through the integration of DeLone and McLean’s information success model and the technology, organisation and environment (TOE) theory. The study distributed 500 survey questionnaire copies online and collected 364 from HLIs respondents, after which they were retrieved, and data were analysed through partial least squares structural equation modeling (PLS-SEM) 3 statistical software. On the basis of the obtained analysis findings, technological, organisational and environmental factors had significant and positive effects on ERP adoption, and ERP adoption had a positive and significant effect on the decision-making of HLIs. The entire factors were found to be significant in their effects, and ERP adoption sufficiently explained variance extracted from decision-making. The study contributes to the literature through the pioneering measurement of factors categorised under technological, organisational and environmental dimensions, with ERP adoption and decision-making encapsulated in a single model.

Preparedness of Nigerian University Libraries for the Acquisition and Management of Digital Records

This paper assessed the extent to which federal university libraries in Nigeria have prepared for management of their records in electronic format. Specifically it investigated the extent to which university libraries have provided ICT infrastructures for digital records, made institutional plans for e-records management, and enacted policies that guide e-records management, among other areas. Survey research design was used. The instruments for data collection were questionnaire, observation checklist, and oral interviews. The population of the study was 84 librarians drawn randomly from 18 federal university libraries in Nigeria. Data was analyzed using mean scores and simple percentages. The criterion of judgment was that if the mean value of any item of the research instruments scored 2.50+ and above, it was rated high; if otherwise, it was considered low. The study found that ICT facilities were available in all the libraries, but the state of preparedness for their utilization for e-records management was low. Inadequate funding, intermittent electricity supply, absence of e-records management policy, etc. were the major factors hindering preparedness for e-records management. Adequate budgetary provision, increasing power supply, and enactment of digital records management policy were among the recommendations made. With regards to practical implications, federal university libraries may not steadily use their e-records in a networked/connected environment. These records may become inaccessible over time. This study was the first to investigate extensively on the state of preparedness of Nigerian university libraries for digital records management.

Electronic records management systems and the competency of educational institutions: Evidence from Yemen

In the modern world, the amount of information stored in modern technology has been exponentially increasing. Access to vast amounts of information has changed how governments, institutions, organizations, and individuals conduct their business and record keeping. The increased use of cloud computing in conjunction with information and communication technologies (ICT), office automation, and digitalization has altered how electronic records are generated. Organizations should embrace this emerging environment to ensure competent operations and regulatory compliance well into the future. The absence of framework makes it difficult to implement the Electronic Records Management System (ERMS). Thus, this study proposed a framework for ERMS implementation and identified the most critical factors that are related to the ERMS characteristics and cloud characteristics. The ERMS implementation will improve Yemeni public sector educational institution competency and such implementation will be facilitated by the proposed framework. The study uses the Technology Acceptance Model 3 (TAM3) to implement a cloud Electronic Records Management System (ERMS). In addition to that, the study used a quantitative approach method and distributed questionnaires to 350 academicians and managers in the Yemeni public education sector. Variable relationships were identified using Partial Least Square-Structural Equation Modelling (PLS-SEM) through a second-order analysis method. All the identified factors were found to be essential and have a significant relationship with the behavioral intention to implement ERMS. The findings also revealed that ERMS plays a substantial and vital role in the competency of educational organizations. In other words, the study results demonstrated the importance of ERMS and Cloud dimension to ERMS implementation as well as the significant effect of ERMS implementation on public sector educational competency. These findings of the study have the potential to assist in shaping the direction of theory and empirical studies concerning the ERMS, particularly in its implementation to support the competency of educational institutions.

Exploring the mechanisms for records management’s digital transformation: a case study from China

Purpose

The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards.

Design/methodology/approach

Qualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector.

Findings

The results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study.

Research limitations/implications

The selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process.

Originality/value

The novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards.