Sustainable supplier selection and order allocation for multinational enterprises considering supply disruption in COVID-19 era

A Markovian-based fuzzy decision-making approach for the customer-based sustainable-resilient supplier selection problem

The supplier selection problem is one of the most important issues in supply chain management. So, many papers have investigated the mentioned problem. However, the related literature shows that researchers had less attention to the sustainability and resilience aspects based on the customer preferences in supplier selection problem. To cover this gap, this research tries to investigate the customer-based sustainable-resilient supplier selection problem. In this way, a Markovian-based fuzzy decision-making method is proposed. At the outset, the customer preferences are evaluated using a combination of the quality function deployment and the Markov transition matrix. Then, by combining the transition matrix and the fuzzy best-worst method, the weights of the indicators are calculated. Finally, the decision matrix is formed and the performance of suppliers is measured based on the multiplication of the decision matrix and vector of sub-criteria weights. Regarding the recent pandemic disruption (COVID-19), the importance of online marketplaces is highlighted more than the past. Hence, this study considers an online marketplace as a case study. Results show that in a pandemic situation, the preferences of customers when they cannot go shopping normally will change after a while. Based on the Markov steady state, these changes are from the priority of price, availability, and performance in initial time to serviceability, reliability, and availability in the future. Finally, based on the FBWM results, from the customer point of view, the top five sub-criteria for sustainable-resilient supplier selection include cost, quality, delivery, responsiveness, and service. So, based on these priorities, the case study potential suppliers are prioritized, respectively.

A supply risk perspective integrated sustainable supplier selection model in the intuitionistic fuzzy environment

With the recent focus on supply risk management in sustainable supply chains, it is more important than ever to evaluate and select the right sustainable suppliers from a supply risk perspective. However, few existing studies consider supply risks from the perspective of all three triple-bottom-line dimensions at the same time. To bridge this research gap, this research constructs a supply risk perspective integrated sustainable supplier selection model in the intuitionistic fuzzy environment. First of all, the weights of decision-makers in the decision-making group are obtained by intuitionistic fuzzy set. Secondly, after obtaining the aggregated intuitionistic fuzzy decision matrix considering the weight of decision-makers, the fuzzy entropy weight method is used to calculate criteria weight, objectively. Then, an improved failure mode and effects analysis is used to undertake risk assessments and to identify high-risk suppliers. Last but not least, the extended alternative queuing method is adopted to rank the eligible sustainable suppliers in the intuitionistic fuzzy environment. The proposed model not only reduces the uncertainty of decision-making in sustainable supplier selection, but also enables focal companies to reduce supply risk in their sustainable supplier selection practices and prevent the failure modes that relate to supply risk. The practicality and effectiveness of the proposed model are verified through an empirical illustration in a leading electrical appliance manufacturer in China.

A goal programming-based fuzzy best-worst method for the viable supplier selection problem: a case study

Since the COVID-19 outbreak has led to drastic changes in the business environment, researchers attempt to introduce new approaches to improve the capability and flexibility of the industries. In this regard, recently, the concept of the viable supply chain, which tried to incorporate the leagile, resiliency, sustainability, and digitalization aspects into the post-pandemic supply chain, has been introduced by researchers. However, the literature shows that there is lack of study that investigated the viable supplier selection problem, as one of the crucial branches of viable supply chain management. Therefore, to cover this gap, the current work aims to develop a decision-making framework to investigated the viable supplier selection problem. In this regard, owing to the crucial role of the oxygen concentrator device during the COVID-19 outbreak, this research selects the mentioned product as a case study. After determining the indicators and alternatives of the research problem, a novel method named goal programming-based fuzzy best-worst method (GP-FBWM) is proposed to compute the indicators' weights. Then, the potential alternatives are prioritized employing the Fuzzy Vlse Kriterijumsk Optimizacija Kompromisno Resenje method. In general, the main contributions and novelties of the present research are to incorporate the elements of the viability concepts in the supplier selection problem for the medical devices industry and to develop an efficient method GP-FBWM to measure the importance of the criteria. Then, the developed method is implemented and the obtained results are analyzed. Finally, managerial and theoretical implications are provided.

Supplementary Information

The online version contains supplementary material available at 10.1007/s00500-022-07572-0.

Structural transformation of fuzzy analytical hierarchy process: a relevant case for Covid-19

Covid-19 has posed difficult and challenging situations to the supply chains and companies are in fix how to choose the vendors under the uncertainty and complexity in recent years. Therefore, this research aims to incorporate structural transformation of the fuzzy analytical hierarchy process (FAHP) that is most appropriate for the uncertainty and disruption caused by Covid-19 like situation for ensuring supplies from vendors. The conventional approaches for vendor selection and evaluation use numerous multi-criteria decision-making tools that may not ensure reliability in a dynamic situation caused due to Covid-19. In this research, Fleiss’ Kappa method ensures the reliability of responses from eight respondents by using pairwise comparisons and assigning weights as envisaged in FAHP. In addition to determine the reliability of responses, a step under FAHP has been altered. This alteration is demonstrated in the vendor selection case in the Covid-19 scenario. The research suggests a plausible system required to address the uncertainties associated with Covid-19 to select and evaluate vendors by modifying a FAHP. The proposed altered mechanism can be incorporated in a similar type of other decision-making circumstances such as Covid-19, where the decision-makers are more than one, and the situation is very dynamic. The study is likely to facilitate information management, algorithmic development in decision making, or machine-driven decisions in uncertain conditions. The study offers managerial implications to purchase managers to accommodate and combine multiple factors and responses concerning the vendor performances for their evaluation, thus making a process more reliable.