Role of Non-Clinical Human Resources for COVID-19: Strategic Way Forward

When one talks about a healthcare organisation, in most instances it is an automatic assumption that we are talking about clinical personnel. This article addresses the critical role that non-clinical personnel played during the COVID-19 pandemic. In particular, the authors delineated the critical roles of the marketing department personnel in healthcare organisations. In light of the pandemic, in the future, there will be a greater need for unique training topics that were not even imagined in the years prior to 2020, and using the concepts of marketing, the authors have provided a list of the potential generic topics as well as how to assess its reach, effectiveness and value.

The Environment and Support Needs of Japanese Families on Temporary Work Assignments in the United States

PURPOSE

This study aimed to describe the environment and the family support needs of families of Japanese nationals rearing children who are temporarily working in the Southwestern United States.

DESIGN

Mixed methods were utilized based on the Concentric Sphere Family Environment Model. Data collection occurred over 132 days, with 25 families participating in formal interviews and 40 families completing a written questionnaire survey.

FINDINGS/RESULTS

"Mutual support from relatives and friends in Japan, and with local Japanese peers," and other themes, six in all, were extracted. Japanese families require intervention for measures related to the global environment in their daily lives.

DISCUSSION AND CONCLUSIONS

The common factor for those families with high intervention needs was the inability to access family external resources that were usually available in Japan.

IMPLICATION FOR PRACTICE

The building of peer support and intervention to promote their participation in the community are necessary.