Jewish Israeli social workers' responses to ethnic health inequality

Cultural intelligence and social distance among undergraduate students in clinical professions

Cultural competence, also known as cultural intelligence (CQ), is considered a necessary skill in the clinical professions and for resolving intergroup conflict, yet it has not been examined within the framework of the contact hypothesis. The aim of the present research is to extend CQ theory from management to the clinical professions and examine it in a context of intergroup conflict. The present study examined CQ and social distance among entering undergraduate majority (Jewish) and minority (Arab) students in clinical study domains, hypothesizing that CQ will be negatively associated with social distance towards outgroup members and that minority students will report higher CQ than majority students. First-year students ( N = 180) from diverse demographic and study domains (social work, nursing, behavioral sciences) were surveyed. The results reveal a novel negative association between CQ and outgroup social distance, and higher CQ among minority-group students. The finding that students from minority backgrounds were more receptive to intercultural exchange at the outset of their training suggests that CQ theory could be used in training and evaluation criteria of students entering clinical professional training.

Social workers' role in tempering inequality in healthcare in hospitals and clinics: a study in Israel

The paper presents an empirical examination of the role social workers play in tempering inequality in medical care. Data were collected in 2011 through face-to-face, semi-structured, in-depth interviews with 60 social workers employed in hospitals and clinics in Israel and selected through purposive sampling. The interviews probed the social workers' perceptions of the scope, causes and manifestations of inequality in health and healthcare and the actions they took to ameliorate it. The interviews were analysed using grounded theory. The findings show that all the social workers were acutely aware of the inequalities in their places of work, regarded reducing the inequalities as a major part of their role and made efforts to do so. They facilitated communication between doctors and patients of low socioeconomic status and advocated for such patients with medical staff and administration, as well as with the country's medical and social welfare bureaucracies. The paper details the means they used and the challenges they faced. The study highlights the important role that social workers play in reducing inequality in healthcare.