Obstacles affecting the management innovation process through different actors during the covid-19 crisis: a longitudinal study of Industry 4.0

Industry 4.0 represents the most advanced stage of organization of industrial companies, allowing them to respond to an uncertain and changing environment, particularly as accentuated by the recent crisis resulting from COVID-19. Management innovation (MI) contributes to this process of permanent adaptation. The MI implementation phase is a critical step in MI generation that can generate many potential obstacles. This study focuses on these obstacles while considering the different activities (or subprocesses) embedded in this phase and the different actors involved in this complex process. We conducted a longitudinal case study in real time to investigate the implementation of MI internally generated by a multinational industrial company. Our results show that the obstacles encountered during the MI implementation phase may differ depending on the different activities and actors of this phase, thus leading us to question current implementation frameworks. This paper contributes by refining the theoretical model of MI generation and providing a better understanding of the obstacles that occur during the MI implementation phase. From a managerial perspective, this paper highlights key management principles to overcome the obstacles identified.

Deinstitutionalization revisited

Purpose

The purpose of this paper is to offer a new analysis and understanding of the notion of deinstitutionalization. Deinstitutionalization of taken-for-granted practices as a natural consequence of ever-increasing entropy seems to directly contradict the major institutional thesis, namely, that over time isomorphic forces increase and, as a result, possibilities for deinstitutionalization decrease culminating in the impossibility of abandoning in highly institutionalized fields.

Design/methodology/approach

This paper is conceptual in nature. Oliver’s 1992 paper on deinstitutionalization is taken as a key text on the subject and as a starting point for building an alternative theory of deinstitutionalization. More broadly, institutional theory and organizational literature on diffusion/adoption are reviewed and synthesized.

Findings

The authors argue that possibilities for deinstitutionalization have been overestimated in institutional literature and offer a revisited account of deinstitutionalization vs institutional isomorphism and institutionalized vs highly diffusing-but-not-institutionalized practices. A freedom for choice between alternative practices exists during the pre-institutional stage but not when the field is already institutionalized. In contrast, institutionalized, taken-for-granted practices are immutable to any sort of functional and political pressures and they use to persist even when no technical value remains, thus deinstitutionalization on the basis of a functional dissatisfaction seems to be a paradox.

Research limitations/implications

By revisiting the nature and patterns of deinstitutionalization, the paper offers a better conceptual classification and understanding of how organizations adopt, maintain and abandon organizational ideas and practices. An important task of this paper is to reduce the scope of application of deinstitutionalization theory to make it more focused and self-consistent. There is, however, still not enough volume of studies on institutional factors of practices’ abandonment in institutional literature. The authors, therefore, acknowledge that more studies are needed to further improve both the former deinstitutionalization theory and the framework.

Originality/value

The authors offer a solution to this theoretical inconsistency by distinguishing between truly institutionalized practices and currently popular practices (highly diffused but non-institutionalized). It is only the latter that are subject to the norms of progress that allow abandoning and replacing existing organizational activities. Deinstitutionalization theory is, thus can be applied to popular practices that are subject to reevaluation, abandonment and replacement with new optimal practices while institutions are immutable to these norms of progress. Institutions are immutable to deinstitutionalization and the deinstitutionalization of optimal practices is subject to the logic of isomorphic convergence in organizational fields. Finally, the authors revisit a traditional two-stage institutional diffusion model to explain the possibility and likelihood of abandonment during different stages of institutionalization.

Taking leadership fashions seriously as a vehicle for leadership learning

Popularized and commercialized leadership ideas are often criticized as mere fashions that dumb down leadership discourse, research, and learning. By contrast, we take leadership fashions seriously as an important vehicle for individual and collective leadership learning. We extend the neo-institutional theory of management fashions to define leadership fashions as a process that constantly reconfigures the rational norms and expectations attached to leadership, and that elevates certain approaches as the best way to fulfill those norms and expectations. Combining Weber’s broad understanding of rationality with our own concept of affective rationality, we account for the many different instrumental, practical, moral, and sometimes deeply personal and emotional norms and expectations that drive the leadership fashion setting process. This approach contributes a theoretical foundation for understanding the sociological significance of leadership fashions, for exploring the leadership industries that produce and promote them, and for researching further the ways that leadership fashions and the leadership industries influence leadership research, learning, and practice.

Reconciling conflicting predictions about transience and persistence of management concepts in management fashion theory and new institutionalism

Purpose

Although drawing from neoinstitutional theoretical apparatus and ontology, management fashion theory is understood as a theory that explains the transitory nature of popular ideas and practices while institutional theory explains their stabilization, persistence and further institutionalization. In a nutshell, it seems that being opposed to each other, these two theories describe and predict different, incommensurable diffusion trajectories and organizational behaviour patterns. The purpose of this paper is to unify these two competing perspectives.

Design/methodology/approach

This paper makes an attempt toward further unification of management fashion theory with new institutionalism by offering an alternative understanding and conceptualization of institutional change and deinstitutionalization and by distinguishing emerging concepts from already popular fashions.

Findings

Most emerging concepts never achieve popularity and disappear while few of them achieve massive media attention and diffuse widely becoming new management fashions. Once these concepts have achieved a wide popularity institutional forces would favor them and lead to further institutionalization. Institutional change is understood not as a deinstitutionalization of existing management fashion in terms of erosion, discontinuity or disappearance but as a decline in its media coverage while media attention focuses on new fashionable concept. The former management fashion gets institutionalized, institutional change occurs in terms of shifting attention toward new fashion and diffusion and institutionalization cycle restarts. Institutional prediction of isomorphism and institutionalization as irreversible tendencies thus can be unified with MF prediction about the bell-shaped curves in fashions’ popularity. Therefore, postulates and predictions of management fashion theory can be derived from new institutionalism and vice versa.

Practical implications

The paper aims to cover, generalize and explain different trajectories of various management and organizational concepts, deducing theoretical propositions from both institutional theory and management fashion theory. Theoretical and methodological ideas offered in this paper can be helpful in future research on management fashions and diffusion. Studies on the evolution of management concept can benefit from proposed categorization and causal relationships between different stages of the life cycle.

Originality/value

Unifying seemingly conflicting and disparate perspectives and views allows making organization theory more coherent in terms of both explanatory power and ontological commensurability. Following other mature sciences, we share the same notion of progress, namely, the aim of achieving unification and demonstrating that different organizational theories still describe the same reality.

Taking the lead towards healthy performance: the requirement of leadership to elevate the health and performance teams in elite sports

Where not too long ago we serviced athletes; nowadays, we have the responsibility to lead a multidisciplinary team that is mandated to protect the athletes’ health, ensure competition availability and ability to compete at peak performance. In essence, our roles have shifted from being a service provider to a health and performance manager who steers a multidisciplinary team of specialists. In this viewpoint, we question whether we really have the skills to lead a ‘team’ like this effectively. We provide a potential definition of leadership and discuss the importance of leadership for health and performance teams with recent literature. Finally, we share our baseline ‘leadership’ pearls that allow you to elevate collaboration through leadership.

The Evolutionary Trajectory of the Agile Concept Viewed from a Management Fashion Perspective

Agile is one of the most popular contemporary management concepts and buzzwords. This paper provides an in-depth examination of the influence of the Agile concept on the discourse, thinking and practices of organizations worldwide. The paper traces the emergence and evolution of the Agile concept from inception to the present by synthesizing findings from a wide range of academic and practitioner-oriented sources. Overall, the picture that emerges from the analysis is that the Agile concept has grown considerably in popularity and has become one of the most dominant concepts in public management discourse. The popularization of Agile has, to a large extent, been driven by an active supply-side made up of actors such as consultants, coaches, and trainers. Another finding is that the Agile concept has evolved considerably over time, from its initial presentation as a narrow and specialized concept rooted in the software development community to a much broader and general approach applicable across nearly all types of organizations and industries. The broadening of the concept has led to neologisms such as Agile Marketing, Agile Government, and Agile Management. The paper ends with reflections on the current status of Agile and some speculation about the concept’s likely future trajectory.

Distinctive context, divergent pattern: Diffusion of imported management practices in Turkey and implications for late-industrializing countries

In this paper, we develop and empirically test hypotheses about the diffusion of imported management practices in Turkey. We emphasize the sociopolitical legitimacy of these practices and present hypotheses as to timing, motivations, and self-promotion. We test these hypotheses with quantitative data on Total Quality Management (TQM) adoption by industrial companies in Turkey. Findings reveal that elite companies adopt TQM earlier on, self-report greater levels of sociopolitically driven legitimacy concerns, and are more likely to participate in a prestigious quality award contest. Overall, our study contributes to diffusion research guided by the new institutional approach by expanding existing models to the diffusion of imported practices across organizations in late-industrializing recipient countries. We particularly show that sociopolitical legitimacy of imported practices that is more characteristic of late-industrializing recipient contexts may generate a divergent pattern of diffusion whereby elite organizations emerge as early adopters and engage in brandishing adoption.

The nature of management frameworks

A management framework (like the Business Model Canvas or SWOT) is a combination of interlinked items that support a particular approach to a specific objective. Various management frameworks are widely used even though their origins, adoption, and value remain vague. Previous research tried to decipher the adoption of these management frameworks, whereas considerably less attention was devoted to the theoretical explanation of the development and value of the frameworks. This paper investigates the nature of management frameworks in particular realms using analogical reasoning between biological and social systems, and mostly draws on memetics, intersubjective reality, and the network effect. By using memetics, the explanations on the origins of well-known frameworks are complemented. Second, the paper shows the role of the network effect in the growing value of a framework until it becomes an intersubjective reality. Finally, such a framework is explained as autopoietic within a particular realm.

How does management innovation matter for performance: Efficiency or legitimacy?

Purpose

Despite increased research attention to management innovation, the literature offers conflicting explanations of how it affects firm performance. The rational perspective emphasises the role of management innovation for organisational routine updating. The fashion perspective views management innovation as a symbolic activity to foster legitimacy. The purpose of this study is to integrate the two perspectives and explore both the mediating effects of organisational efficiency and business legitimacy and the moderating effect of CEO shareholding.

Design/methodology/approach

Based on empirical data from 238 Chinese firms, this study conducts stepwise regression to test the hypotheses.

Findings

This study finds that management innovation positively affects both organisational efficiency and business legitimacy and then firm performance. However, the promotion effect of organisational efficiency is stronger than that of business legitimacy on firm performance. The results further indicate that CEO shareholding strengthens the effect of management innovation on organisational efficiency but weakens it for business legitimacy.

Originality/value

This study presents a complete explanation of the effect of management innovation on firm performance by exploring the mediating effect of both organisational efficiency and business legitimacy. Further, it compares the effects of organisational efficiency and business legitimacy on firm performance. Finally, it resolves the conflict between the rational and fashion perspectives by involving the moderating effect of CEO shareholding.

The Emergence and Rise of Industry 4.0 Viewed through the Lens of Management Fashion Theory

The Industry 4.0 (I4.0) concept is concerned with the fourth industrial revolution in manufacturing, in which technological trends such as digitalization, automation and artificial intelligence are transforming production processes. Since the concept’s introduction at the Hannover Fair in Germany in 2011, I4.0 has enjoyed a meteoric rise in popularity and is currently high on the agenda of governments, politicians and business elites. In light of these observations, some commentators have asked the question of whether I4.0 is a concept that is hyped up and possibly just the latest in a long line of fashionable management concepts introduced over the course of the last few decades. Therefore, the aim of this paper is to provide a critical outside-in look at the emergence and rise of I4.0. Theoretically, these processes are viewed through the lens of management fashion, a theoretical perspective well suited to examinations of evolutionary trajectories of management concepts and ideas. The findings indicate that the I4.0 concept has quickly become highly popular and is dominating much of the popular management discourse. The concept has migrated out of the specialized manufacturing discourse to become a more general concept with mainstream appeal and applicability, evidenced by a multitude of neologisms such as Work 4.0 and Innovation 4.0. The numbers 4.0 have spread in a meme-like fashion, evidenced by the fact that the combination of a noun and the numbers 4.0 are used to signal and usher in discussions about the future of business and society. While there is much evidence that clearly shows that the concept has had a wide-ranging impact at the discursive level, the currently available research is less clear about what impact the concept has had so far on industries and organizations worldwide.

Identities in Translation: Management Concepts as Means and Outcomes of Identity Work

This article seeks to develop our understanding of how management concepts are translated by examining the role of identity work in this process. Rather than a sole focus on changes in a management concept, we examine tensions and congruences between agents’ orientations towards that concept and how they see the broader organizational engagement with it. Through an examination of qualitative data from a study of those specifically tasked with the implementation of Lean in hospital contexts, we identify their narratives of self in relation to the concept. We show how, through four different types of translation-as-identity-work – externalizing, professionalizing, rationalizing and proselytizing – both the concept and the agent are constructed simultaneously. In recognizing interconnectedness, diversity and dynamism in these actors’ involvement, we seek to integrate, contextualize and broaden existing perspectives on agency in translation research.

Value-based healthcare translated: a complementary view of implementation

BACKGROUND

Interest in the implementation of various innovations (e.g. medical interventions and organizational approaches) has increased rapidly, and management innovations (MIs) are considered particularly complex to implement. In contrast to a traditional view that innovations are implemented, some scholars have promoted the view that innovations are translated into contexts, a view referred to as translation theory. The aim of this paper is to investigate how a translation theory perspective can inform the Consolidated Framework of Implementation Research (CFIR) to increase understanding of the complex process of putting MIs into practice. The empirical base is a two-year implementation of the MI Value-Based Health Care (VBHC) to a psychiatric department in a large Swedish hospital.

METHODS

In this longitudinal case study, a qualitative approach was applied using an insider researcher with unique access to data, who followed the implementation starting in 2015. Data sources includes field notes, documents, and audio recordings of meetings and group reflections which were abridged into an event data file structured by CFIR domains. In a joint analysis, an outsider researcher was added to strengthen the analysis and mitigate potential bias.

RESULTS

Two themes were identified, for which CFIR did not satisfactorily explain the findings. First, the intervention characteristics (i.e. the content of the MI) were modified along the process and, second, the process did not follow predefined plans. However, the project was still perceived to be successful by internal and external stakeholders.

CONCLUSIONS

The paper proposes three ways in which translation theory can inform CFIR when applied to MIs: 1) strength of evidence is not as important for MIs as for medical and technical innovations; 2) adaptability of the MI can be emphasized more strongly, and 3) it can be more fruitful to view implementation as a dynamic process rather than seeing it as a matter of planning and execution. For managers, this implies encouragement to seize the opportunity to translate MIs to fit their organization, rather than to aim to be true to an original concept.

‘The costumes don’t do it for me’: Obstacles to the translation of ‘new’ management ideas

It has been argued that management support is important to successfully translate new management ideas into practice. Through focusing on the obstacles to the translation of a management guru text in a manufacturing organisation, we point towards a far more uncertain situation. First, we explore the paradoxical situation of engaged managers undermining the implementation of new ideas. Second, we consider how attempts to use humour to aid translation may generate a variety of unintended employee translations. Third, we examine how the objects that management enlist to support translation can thwart change. It has been argued that ‘technological’ and ‘textual’ objects exercise agency through making humans act in intended ways. Into this mix, we add ‘cultural’ objects (in our case costumes) and argue that while they exercise agency, the outcomes they produce may hinder managerial designs.

The emergence and evolution of benchmarking: a management fashion perspective

Purpose

The purpose of this paper is to make a contribution to the benchmarking literature by examining the historical emergence and evolution of benchmarking using the management fashion perspective as a theoretical lens.

Design/methodology/approach

The research approach followed in this paper can be characterized as explorative and theoretical. Insights from different data sources have been combined to provide a rich description of the emergence and evolution of benchmarking.

Findings

This analysis casts new light on several aspects of benchmarking’s emergence and evolution pattern. The characteristics of the benchmarking idea give it potential as a fashionable management tool. The widespread popularity and longevity of benchmarking can to a large extent be explained by the efforts of various actors to turn benchmarking into an institution.

Research limitations/implications

The paper is explorative and is limited by a reliance on secondary sources.

Originality/value

Although some researchers have noted that benchmarking could be viewed as a management fashion, management fashion theory has, only to a very limited extent, been used as a theoretical lens in the context of benchmarking. This research paper demonstrates that management fashion theory can provide valuable insights for research on benchmarking.

Corporate global nomadism: The role of the transnational professional as consumer of popular management discourses

An increasing body of research has paid particular attention to the role of different organizational actors in the consumption of popular management ideas, including their local diffusion, adaptation and enactment. However, with a few exceptions, these studies mostly focus on the organizational setting, thus neglecting the consumption of these kinds of discourses in other environments. Drawing on narrative analysis, this study follows this line of research by examining the ways in which a category of transnational professionals perceive and represent the discourse of corporate ‘global nomadism’ as part of their everyday life. This article contributes to management education by providing a critical approach to the ambiguous experiences involved in the ‘nomadic’ lifestyle that generally conflict with the idealized and glamourous views of corporate global mobility. In this way, a more rounded, critical and ultimately ethical type of management education for transnational mobility can be produced than currently is the case.

Understanding Translation Work: The evolving interpretation of a trade union idea

This paper uses data from a longitudinal, seven-year, cross-national study to explore the translation of a trade union idea. The aim of the paper is to examine and explicate the nature of the translation work undertaken to translate a trade union idea in a multi-organizational setting. In examining how the idea of the learning representative initiative was translated into the New Zealand context we draw upon a narrative analysis to reveal the complexities of the dynamic and ongoing translation of the idea and identify the nature of the translation work required. As such we contribute to the literature on the translation of ideas firstly by explicating the concept of real-time translation work in a novel empirical context, and secondly theoretically, by drawing attention to the distinctive characteristics of trade union translation work. In doing so we argue that translation work in this distinctive socio-political context requires ongoing vigilance and proprietorship of the idea by trade union actors and that such proprietorship is crucial in other cases where translators are coming from subordinate positions.

The Cultural Evolution of Talent Management

Using the concept of memes as cultural transmitters and replicators, this article explores the origins of a talent meme and the subsequent evolution of talent management (TM). The sociogenesis of TM is traced through historic developments in management thinking. The rise of individualism in the late 20th century created the conditions for the birth of TM, and the proliferation of the meme since birth is analyzed. The meme reproduces through its psychological appeal and the logic of itself, and the article uses an established approach to reveal cultural rather than rational explanations for TM. Five reasons for the attractiveness, survival, and replication of the talent meme in business organizations are identified. They are salience with business conditions, lack of a competing meme, ambiguity, complexity reduction, and enhanced control over a powerful group. Understanding more about the psychological attractors attached to the talent meme forms part of an expanded research agenda.

Management as a (Self) Confidence Trick: Management Ideas, Education and Identity Work

Debates on the impact of management ideas tend to assume a mechanistic view of knowledge with its value or threat conceived of in terms of the extent to which it is directly applied in practice. This is echoed in policies and practices of management education in terms of an emphasis on practical relevance. Such debates typically neglect processual views of knowledge and, in particular, the existential and associated emotional aspects of ‘acquiring’ knowledge—learning as becoming. This article explores managers’ reflections on the consequences of studying a range of explicit management ideas within the context of the MBA. Some direct translation, combination and application of ideas is evident, along with the more indirect discursive construction of an identity as ‘strategic’ or managerial in content. However, the reverse is more evident, where opportunities for application to organizational practices are seen as inappropriate or impeded within the organization. Instead the principal outcome of ideas acquisition and the process of ‘acquiring’ them is an (albeit necessarily precarious) sense of ‘self-confidence’, which is reinforced through discourse. The MBA thus becomes a means for acquiring appropriate language fluency in management and the self-confidence to gain legitimacy and social privilege in senior management. The article points to the analytical value of exploring the translation of knowledge beyond that of the transformation of ideas and of the discursive content of identity towards the existential-emotional transitions associated with ‘identity work’. It also has significant implications for our understanding of management, management education and the centrality and boundaries of knowledge as an organizing concept.

The Interdisciplinary Career of a Popular Construct Used in Management

In this article, the authors trace how meanings of the construct empowerment evolved between 1966 and 2000 across six disciplines: religion, psychology, sociology, education, social work, and management. Meanings of empowerment expanded considerably during this time period, as the construct waxed, waned, and then waxed again in popularity. Empowerment was introduced in religion in the 1960s and expanded by sociology in the early 1970s, and in these disciplines it focused primarily on sharing real power. As empowerment was introduced into education, psychology and social work in the next several years, it added a focus on fostering human welfare. Its introduction in management led to a new emphasis on fostering productivity, something very different from the original use of the term. The authors’ findings have important implications for the understanding of the evolution of constructs and issues associated with their meanings in management scholarship.

Cross-national Reconstruction of Managerial Practices: TQM in Turkey

Drawing on the discursive and translative perspectives, we examine the discourse produced by an elite group of corporate executives to legitimate TQM (total quality management) at the national level in Turkey. The findings indicate that the legitimating agencies largely used ethos justifications exploiting the macro-cultural discourses prevalent in the Turkish context. As such, they reconstructed TQM as a blueprint embracing solutions to the problems at societal, organizational, and individual levels. Based on the findings, we propose that reconstruction of imported practices in recipient contexts is more likely to involve ethos justification when compared to the construction of the original rhetoric because of the nature of cross-national translation. The strategy of ethos justification is even more likely when legitimating actors also strive to legitimate themselves as a social group, and/or to promote the practice to the public. Furthermore, the recipient discourse will be less coherent if legitimating actors have less formal authority and loose structure, and the target audiences have diverse values and expectations. We suggest that, under these circumstances, the reconstruction of the imported practices is more likely to produce fashions than institutions, a limited diffusion of the practice in contrast to the intentions of legitimating actors.

Power and the diffusion of management ideas: The case of McKinsey & Co

In studies of the diffusion or translation of management ideas, power is frequently implied but is rarely theorised explicitly. Moreover, when it is recognised, the focus is often on only one form of power. This can obscure how different forms of power relate to each other, shape idea diffusion and connect to different forms of resistance. Using Lukes’ classic framing of power, we explore the activities of a key agent in the diffusion of ideas – management consultancy – and one of the leading players in that field – McKinsey & Co. We draw on diverse, publicly available forms of data on three different management ideas to identify how different forms of power and resistance enable and constrain the diffusion of management ideas. Our study emphasises both the dynamic relations between different forms of power over time and the importance of acknowledging the unintended consequences of power. At the same time, by focusing on power dynamics mostly operating outside of consulting projects, we add to our understanding of the role of consultancy in the diffusion of management ideas more generally.

Forgotten contributions to scientific management: work and ideas of Karol Adamiecki

Purpose

– This paper aims to present the work and contributions of Karol Adamiecki in comparison with Frederick Winslow Taylor and discusses the various contexts in which both scholars conducted their research. The purpose of this study is bring to light some of the main accomplishments of Adamiecki and contribute to the discussion of reasons why the work of some scholars draws wide acclaim, while similar work of others remains unnoticed.

Design/methodology/approach

– The background for the discussion is the work and ideas of Karol Adamiecki, a Polish engineer and manager, whose methods and findings were similar to those of Frederick Taylor and are contemporary, and, in some cases, precede those of the Father of Scientific Management. The methodology used in this study is a review of the original work of Adamiecki and Taylor to find the true meaning and purpose behind their writings, as well as a review of relevant literature regarding the context of the realities in which both scholars constructed their research.

Findings

– The concepts and inventions of Karol Adamiecki are, in many aspects, similar to those of Frederick Taylor and his followers. Several factors are identified and discussed which may have influenced the varied level of recognition of conceptually similar ideas evolved in different parts of the world. These factors are, among others, the socio-political reality of Eastern Europe and Poland under the influence of Russia and the Soviets as compared to that of the USA and the Western World and the support of various interest groups and government institutions, as well as the impact of the academic circles.

Research limitations/implications

– In today’s world of globalization reaching all aspects of life, it is necessary to recognize and acknowledge the developments emerging in different settings, regions and cultures. Furthermore, the social and political realities in which research is constructed may impact the future acceptance, dissemination and popularity of the findings and authors.

Originality/value

– Although some research exists outlining the work of Adamiecki, this study contributes to the body of historical management knowledge by focusing on the main accomplishments of Adamiecki based on his original writings and placing his accomplishments in a historical context in comparison to Taylor, thus analyzing the reasons for the lack of wider acclaim for Adamiecki’s contribution to scientific management.

Advancing Management Innovation: Synthesizing Processes, Levels of Analysis, and Change Agents

Despite the mounting evidence that innovation in management can fuel competitive advantage, we still know relatively little about how firms introduce new ways of managing. The goal of this introductory essay—and the Themed Section it introduces—is to advance this knowledge. To this end, we first synthesize the main developments in the field of management innovation and show that the field has branched into four main theoretical perspectives (rational, institutional, international business, and theory development perspectives). We then address the fragmentation issue that emerges from our review by proposing a co-evolutionary framework of management innovation that takes into account the dynamic and multilevel nature of the concept; we thus integrate the generation, diffusion, adoption, and adaptation phases of the management innovation process at the organizational, inter-organizational and macro level. Our integrative framework also addresses the role of human agency (managerial intentionality of internal and external change agents) and makes a distinction between three types of management innovations (new to the world, new to the organization and adapted to its context, and new to the organization without adaptation). Furthermore, we discuss the contributions of the studies included in the Themed Section and identify several avenues for future research that we consider priorities for driving the further development of the field.

How are Practices Made to Vary? Managing Practice Adaptation in a Multinational Corporation

Research has shown that management practices are adapted and ‘made to fit’ the specific context into which they are adopted. Less attention has been paid to how organizations anticipate and purposefully influence the adaptation process. How do organizations manage the tension between allowing local adaptation of a management practice and retaining control over the practice? By studying the adaptation of a specialized quality management practice – ACE (Achieving Competitive Excellence) – in a multinational corporation in the aerospace industry, we examine how the organization manages the adaptation process at the corporate and subsidiary levels. We identified three strategies through which an organization balances the tension between standardization and variation – preserving the ‘core’ practice while allowing local adaptation at the subsidiary level: creating and certifying progressive achievement levels; setting discretionary and mandatory adaptation parameters; and differentially adapting to context-specific and systemic misfits. While previous studies have shown how and why practices vary as they diffuse, we show how practices may diffuse because they are engineered to vary for allowing a better fit with diverse contextual specificities.

Footnotes to Research on Management Innovation

Management innovations, also called organizational, administrative, and managerial innovations, are nontechnological innovations that have been conceptualized in contrast to technology-based product and process innovations and pertain to new organizational structures, administrative systems, and management practices. This paper provides a perspective on the state of research on this innovation type. It asks why research on management innovation lags that of technological innovation and compiles five footnotes, each addressing an important aspect of studying innovation in organizations, and, together, they explain conceptual ambiguity and methodological challenges that have hindered research on management innovation. The footnotes also highlight the opportunities that research on management innovation could provide for a better understanding of the influence of innovation on organizational conduct and outcome.

Diffusion, translation and the neglected role of managers in the fashion setting process: The case of MANS

In this article, we reconstruct the lifecycle of MANS, a less well-known Dutch management fashion. Studying less well-known fashions is necessary because it challenges existing understandings of management fashions. First, it is argued how such reconstructions can be helpful. It creates a need to combine existing diffusion and translation perspectives on management fashions, it accentuates existing limitations, and it brings unnoticed aspects of management fashions to the forefront. Second, a detailed historical account of the lifecycle of MANS itself will be presented to illustrate these points. Finally, two remarkable and new aspects of MANS are discussed. To begin with, MANS shows an active role of (collectives of) managers in different phases of the life cycle. Additionally, MANS draws attention to role changes of individuals involved. Concepts are not only diffused and translated by different individuals in different roles, but concepts also stimulate individuals to move from one role to another.

The co-consumption of management ideas and practices

How does the impact of the growing management knowledge industry on management and organizational practice take shape? In answering this question, the article aims to address some key shortcomings in the productionist view that dominates the present literature on management ideas and practices by developing the concept of co-consumption. The three articles that comprise this special issue not only give voice to consumers of management knowledge as a neglected actor in the field, but also provide important insights into the complexities and dynamics of co-consumption by (1) moving the discussion beyond conceptualizations of consumption as merely a matter of implementing a management idea, (2) pointing to the limited influence of knowledge entrepreneurs in defining management and organizational practice, and (3) presenting a more dynamic and differentiated conceptualization of the management knowledge consumer. On the basis of these articles we develop some fruitful areas for further research.

Opening Pandora’s box: The unintended consequences of Stephen Covey’s effectiveness movement

A number of critics have analysed management guru ‘texts’ and their analysis suggests that we have much to fear from them. This article, by contrast, explores a customer service intervention in a UK bank that drew on ‘some’ of the ideas of the management guru, Stephen Covey. The article highlights that guru texts do not translate from the page to practice in an unproblematic way. This is because they must be interpreted and are filtered through existing social contexts. Second, the ideas are often flawed and third, they meet with resistance. The central argument is that management gurus are less powerful than many critics assume because neither gurus nor managers are able to control how their ideas are consumed.

Provocative theory and a scholarship of practice

The relationship between theory and management practice is an ongoing debate. This article identifies two current understandings of that relationship—explanation and sense making—and offers a third, ‘provocative’ use of theory. Drawing on social constructionist ideas, a provocative theory is articulated as a relational process whereby academic theory ‘speaks into’ management practice. Having outlined the intellectual roots of provocative theory, two illustrative case studies are used to show how a provocative theory worked as managers engaged academic scholarship within a practice of inquiry to improve their managerial practice. These two stories illustrate a scholarly engagement with academic theory, as the two managers exhibited an engagement with ideas, a practice of inquiry and an attention to moment-by-moment relating within practice. These three processes are argued to constitute a scholarship of practice, where scholarship is seen in amidst moment-by-moment activity of evidence-based management.

Dissemination and adoption of quality management in China

Purpose

This paper aims to achieve a better understanding of the dissemination and adoption of quality management in China, in the context of theory on management trends and fashions, dissemination and adoption.

Design/methodology/approach

Following a literature review, the research adopts a qualitative, multiple case‐study approach, based on the study of six Shanghai manufacturers.

Findings

A dissemination and adoption model is presented, which contains nine observed dissemination and adoption factors. These factors and their relationships are identified, analysed and discussed.

Research limitations/implications

The selection of case study companies was constrained by practical considerations of location and access. Further constraints of time and resource meant that only 14 interviews with managers from case‐study companies and three interviews with quality experts and consultants were conducted.

Practical implications

The findings will be of interest to those involved in developing QM within China, or working with Chinese manufacturing partners. They suggest that Chinese businesses do not blindly adopt QM initiatives simply because they are the current trend or fashion – instead, companies make decisions based on several rational adoption factors.

Originality/value

The research contributes to a richer understanding of the dissemination and adoption of QM in China, and extends understanding of QM dissemination in the context of management fashion and dissemination theories, using a qualitative approach.

Odd couples or perfect matches? On the development of management knowledge packaged in the form of labels

The aim of this article is to explore the different directions that the development of the management knowledge field could take and to suggest a reasonable direction for its further development. In particular, management knowledge, packaged in the form of labels consisting of more than one word (e.g. knowledge management, learning organization, and organizational learning), is addressed. Three approaches to the development of the field are discussed: (1) the fragmentary approach, (2) the wholeness approach, and (3) the interpretive approach. It is concluded that, to ensure sound development of the field, there must be a continuous trialectic between all three approaches. It is also suggested that management researchers take insights from paradox theory in their studies of management concepts and thus explore the paradoxical tensions that these concepts might possess, instead of dismissing them for being contradictory.