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Pasha S, Shepley MM. A Structured Literature Review on the Research and Design of Rehabilitation Environments. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2024; 17:354-371. [PMID: 38742748 DOI: 10.1177/19375867241248604] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 05/16/2024]
Abstract
AIM This literature review is conducted to identify knowledge gaps and shape a framework for the development of guidelines and future research on programming and design of rehabilitation environments. BACKGROUND Patients suffering from trauma, stroke, neurological or cardiopulmonary conditions, or recovering from surgery or cancer treatment require rehabilitation services. A comprehensive rehabilitation program can support continuum of care for inpatient and outpatient groups. However, within most facilities, rehabilitation environments are found to be outdated and undersized compared to other programs or lack the correct adjacencies within the facility. Unfortunately, this deficiency is echoed by limited guidelines on programming, planning, and design of these environments. General guidelines derived from healthcare environments research is not adaptable to rehabilitation environments, because the paradigm used in most healthcare environment research does not address specific needs of rehabilitation patients in regaining confidence or relearning daily life skills. METHOD We conducted a structured literature review, using Preferred Reporting Items for Systematic Reviews and Meta-Analyses as a basis for reporting the available body of work on evidence-based research in rehabilitation environments. RESULT AND CONCLUSION Through analysis of the limited literature, specific mediators such as patient confidence and motivation were identified. An environment that creates a balance between privacy and social interaction can promote these mediators. Creating enriched environments through elements that engage the senses and encourage more social and physical interaction is essential for recovery. Finally, accessibility and wayfinding are of great importance in these environments due to potential limited mobility or cognitive impairments of patients.
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Xuan X, Duan X, Feng Z, Zheng Y. Differences in Nurses' Satisfaction and Demand for Spatial Design Among Different Departments of Nursing Units: A Case Study in China. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2024; 17:129-145. [PMID: 38087872 DOI: 10.1177/19375867231213955] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 05/09/2024]
Abstract
OBJECTIVES The study aimed to extend original research and identify operational and space-related requirements for specialization from the perspectives of nursing behavior and process. BACKGROUND Studies related to the specialty of different nursing units have been widely conducted in nursing science, while few studies have explored the specialized requirements for the physical environments of nursing units in different departments. METHOD Questionnaire survey data were collected from 125 nurses in 11 clinical departments, and nurse shadowing (approximately 68 hr) was conducted in four clinical departments. RESULTS The questionnaire survey showed that satisfaction with care activity, visibility, and physical environment within the existing nursing unit environment was rated differently among different departments of nursing units. However, nurses in different groups of age, education, work experience, and position indicated no statistically significant difference. Behavioral observations demonstrated that the spatial and temporal distributions of activities, spatial linkages, and communication patterns varied in distinct departments. CONCLUSION This research found that nurses in different departments had different evaluations of satisfaction and environmental characteristics. It also explains the differences in nursing work behaviors and processes found in various departments and sheds light on specialized requirements from the behavior perspective. The findings could help optimize the design of efficient and satisfactory nursing units in different departments.
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Affiliation(s)
- Xiaodong Xuan
- Department of Architecture, College of Architecture & Art, Hefei University of Technology, China
| | - Xiaoxia Duan
- The Second Affiliated Hospital of Bengbu Medical College, Bengbu Medical College, Anhui, China
| | - Zihao Feng
- ARTS Group Co., Ltd, Suzhou, Jiangsu, China
| | - Yihe Zheng
- Department of Architecture, College of Architecture & Art, Hefei University of Technology, China
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Saa JP, Lipson-Smith R, White M, Davis A, Yang T, Wilde J, Blackburn M, Churilov L, Bernhardt J. Stroke Inpatient Rehabilitation Environments: Aligning Building Construction and Clinical Practice Guidelines Through Care Process Mapping. Stroke 2023; 54:2946-2957. [PMID: 37846565 DOI: 10.1161/strokeaha.123.044216] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/15/2023] [Accepted: 09/01/2023] [Indexed: 10/18/2023]
Abstract
BACKGROUND Stroke inpatient rehabilitation is a complex process involving stroke survivors, staff, and family utilizing a common space for a shared purpose: to optimize recovery. This complex pathway is rarely fully described. Stroke care is ideally guided by Clinical Practice Guidelines, and the rehabilitation built environment should serve to optimize care delivery, patient and staff experience. We aimed to articulate the inpatient stroke rehabilitation process of care in a series of process maps, and to understand the degree to which current stroke clinical and building construction (ie, design) guidelines align to support inpatient stroke rehabilitation. METHODS We used the Value-Focused Process Engineering methodology to create maps describing the events and activities that typically occur in the current stroke inpatient rehabilitation service model. These maps were completed through individual and group session consultations with stroke survivors, architects, policy makers, and clinical experts. We then determined which sections of the Australian Stroke Rehabilitation Guidelines and the Australasian Health Facility Design Guidelines could be aligned and applied to the process maps. RESULTS We present a summary process map for stroke inpatient rehabilitation, alongside detailed process maps for 4 different phases of rehabilitation (admission, a normal weekday, a weekend day, and discharge) using Value-Focused Process Engineering notation. The integration of design and clinical guidelines with care pathway maps revealed where guidelines lack detail to be readily linked to current stroke inpatient care practice, providing an opportunity to design stroke inpatient rehabilitation spaces based on the activities occurring within them. CONCLUSIONS Our findings highlight gaps where clinical and design experts should work together to use guidelines to their full potential; and to improve the process of planning for future stroke rehabilitation units.
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Affiliation(s)
- Juan Pablo Saa
- The Florey Institute (Austin Site), University of Melbourne, VIC, Australia (J.P.S., R.L.-S., J.B.)
- La Trobe University, Bundoora Campus, Melbourne, VIC, Australia (J.P.S.)
| | - Ruby Lipson-Smith
- The Florey Institute (Austin Site), University of Melbourne, VIC, Australia (J.P.S., R.L.-S., J.B.)
- The MARCS Institute for Brain, Behaviour, and Development, Western Sydney University, Penrith, NSW, Australia (R.L.-S.)
| | - Marcus White
- Swinburne University of Technology, School of Design and Architecture, Melbourne, VIC, Australia (M.W., T.Y.)
| | - Aaron Davis
- University of South Australia, Adelaide, SA, Australia (A.D., J.W.)
| | - Tianyi Yang
- Swinburne University of Technology, School of Design and Architecture, Melbourne, VIC, Australia (M.W., T.Y.)
| | - Jack Wilde
- University of South Australia, Adelaide, SA, Australia (A.D., J.W.)
| | - Marnie Blackburn
- Australasian Health Facility Guidelines, Health Infrastructure/Australasian Health Infrastructure Alliance, New South Wales Health Infrastructure, NSW, Australia (M.B.)
| | - Leonid Churilov
- The University of Melbourne, Melbourne Medical School, VIC, Australia (L.C.)
| | - Julie Bernhardt
- La Trobe University, Bundoora Campus, Melbourne, VIC, Australia (J.P.S.)
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Annemans M, Van Dyck D, Heylighen A. What affects physical activity in a rehabilitation centre? Voices of patients, nurses, therapists, and activity trackers. Disabil Rehabil 2023; 45:3108-3117. [PMID: 36083025 DOI: 10.1080/09638288.2022.2118873] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/29/2021] [Revised: 08/16/2022] [Accepted: 08/21/2022] [Indexed: 11/03/2022]
Abstract
PURPOSE In the context of rehabilitation, research shows a close connection between patients' physical activity, care culture, and the built environment. As these three impact on patients' rehabilitation process, we aim to understand what affects physical activity in a particular rehabilitation centre. MATERIALS AND METHODS We combine insights from literature with a qualitative study informed by quantitative data. Semi-structured and walking interviews with 16 patients were informed by output from activity trackers. Two focus-group interviews with respectively four nurses and two therapists provided extra perspectives. RESULTS We found that patients interpret physical activity rather narrowly, equating it with therapy. Yet, the data of the activity trackers show that daily activities are often as active as therapy, as confirmed by nurses and therapists. Motivation to be physically active was found in setting clear goals, social interaction, allowing choice and control to achieve a sense of normality, and the built environment. How patients act in and interact with the built environment are closely related to how staff approaches and communicates care. CONCLUSIONS The focus on what affects - defines, hampers, or supports - physical activity in a rehabilitation centre allowed developing a better understanding of how care culture and the built environment interrelate.Implications for rehabilitationHow physical activity is perceived by patients reflects the goals they like to achieve through rehabilitation.The built environment is a third factor in the relation between care culture and patients' physical activity.Fully supporting patients to be physically active with respect to their personality and capabilities requires differentiating between patients both in how they are approached (patient- or person-centred) and in how they are spatially facilitated.
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Affiliation(s)
- Margo Annemans
- Research[x]Design, Department of Architecture, KU Leuven, Leuven, Belgium
| | - Delfien Van Dyck
- Department of Movement and Sport Sciences, Ghent University, Ghent, Belgium
| | - Ann Heylighen
- Research[x]Design, Department of Architecture, KU Leuven, Leuven, Belgium
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Kevdzija M, Bozovic-Stamenovic R, Marquardt G. Stroke Patients' Free-Time Activities and Spatial Preferences During Inpatient Recovery in Rehabilitation Centers. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2022; 15:96-113. [PMID: 35850529 PMCID: PMC9523820 DOI: 10.1177/19375867221113054] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
Abstract
Objectives: To investigate which spaces stroke patients visit in their free time while undergoing inpatient recovery in rehabilitation centers, what activities they engage in, and what kind of spaces they want. Background: Research studies consistently show that stroke patients are highly inactive during rehabilitation. Much remains unknown about what patients do in their free time and how the built environment might affect their behavior and activities. Methods: Patients’ free-time activities were recorded via patient shadowing (n = 70, 840 hr), and their spatial preferences were collected using a survey (n = 60) in seven rehabilitation centers. Each participant was observed over one typical day (12 consecutive hours). Their activities, durations, and locations were recorded using floor plans and time log sheets. Results: Six main themes emerged from the analysis of shadowing data and patient surveys: (1) spending most free time in their room, (2) corridor as the overlooked activity hub, (3) food and beverage stations as triggers of activity, (4) wanting to socialize, (5) variety of common spaces for different activities is desired, and (6) common room’s atmosphere, comfort, style, and view are important. Even though socializing with other patients was mentioned as a primary reason for visiting common spaces in the survey, patients spent most of their free time alone. Conclusions: Corridor emerged as a space with great potential to motivate and support various activities of patients. Patients’ free-time activities could contribute to their recovery, and the built environment may play a role in facilitating and supporting these activities.
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Affiliation(s)
- Maja Kevdzija
- Chair for Social and Health Care Buildings and Design, Faculty of Architecture, Technische Universität Dresden, Germany.,Department of Building Theory by Design, Institute of Architecture and Design, Faculty of Architecture and Planning, TU Wien, Vienna, Austria
| | - Ruzica Bozovic-Stamenovic
- Department of Architecture, College of Design and Engineering, National University of Singapore, Singapore
| | - Gesine Marquardt
- Chair for Social and Health Care Buildings and Design, Faculty of Architecture, Technische Universität Dresden, Germany
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Lakhani A, Waters D, Dema S. Evaluating an Inpatient Created Art Installation on Perceptions of the Physical Environment, Health Status, and Rehabilitation Motivation. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2022; 15:96-111. [PMID: 35038888 DOI: 10.1177/19375867211069297] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
OBJECTIVES A methodology to assess the impact of involving end users in therapeutic activities to address the hospital physical environment is provided. The impact of participating in a recreational art creation program with the aim of developing an art installation on the immediate feelings of participants and their perception of the physical rehabilitation environment (PPRE) and motivation to participate in rehabilitation (MPR) is investigated. BACKGROUND Rehabilitation unit design has largely excluded the perspectives of end users with disability. Including their aesthetic design contributions moves beyond contemporary approaches where their perspectives are considered. METHODS A two-period, mixed-methods pre-post intervention design involving within and between group comparisons is proposed. During Period 1, program participants and nonparticipants completed admission (T1) and discharge (T2) surveys including PPRE and MPR measures developed by the authors. Surveys pre and post each art session were completed. The art installation will be implemented within unit corridors. Period 2 participants will complete a T1 survey and their physical environment perceptions compared to Period 1 participants. RESULTS Participating in the recreational art program significantly improved immediate levels of calmness, happiness, pain, and physical health. There is a positive relationship between environment perception and rehabilitation motivation. CONCLUSIONS People with disability should be actively involved in healthcare environment design. Arts-based programs have relevance to people with neurological injury as it promotes essential sensory stimulation. The methodology and findings can encourage further work which involves end users in the design of healthcare environments and evaluates the impact of their involvement.
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Affiliation(s)
- Ali Lakhani
- The School of Psychology and Public Health, La Trobe University, Melbourne, Victoria, Australia
- The Hopkins Centre, Menzies Health Institute Queensland, Griffith University, Meadowbrook, Queensland, Australia
| | - Dan Waters
- Austin Health-Royal Talbot Rehabilitation Centre, Kew, Victoria, Australia
| | - Salvatore Dema
- Austin Health-Royal Talbot Rehabilitation Centre, Kew, Victoria, Australia
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Fay L, Real K, Haynes S. The Healthcare Workspace: Understanding the Role of Decentralized Nursing Stations, Corridors, and Huddle Spaces as Locations for Teamwork in a Neonatal Intensive Care Unit. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2022; 15:270-282. [PMID: 35746824 DOI: 10.1177/19375867221106503] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
OBJECTIVE The goal of this research was to understand the use of decentralized nursing stations (DNS), corridors, and huddle stations as places for teamwork and multidisciplinary care in the neonatal intensive care unit (NICU). BACKGROUND This article shares outcomes from a pre- and post-occupancy evaluation that assessed a NICU moving from an open-bay model to a new single-family room (SFR) unit comprised of six, 12-bed neighborhoods. This interdisciplinary research team draws upon the practical expertise of a NICU Patient Care Manager and researchers in Design and Communication to illuminate the research process, results, and lessons learned. METHODS A multi-methodological design, approved by the institutional review board, was employed that utilized an electronically distributed pre- and post-move survey of staff and observational counts of face-to-face interactions. RESULTS Survey results indicate NICU staff have statistically significant higher perceptions of job satisfaction, stress and well-being, and design satisfaction among a variety of professionals after moving to a SFR, decentralized unit design. Consistent with the literature, staff did not have significantly higher perceptions of the decentralized NICU relative to teamwork. Observations revealed frequency of conversations primarily at DNS followed by corridors and huddle stations. When examining the multidisciplinary makeup, outcomes were reversed with huddle spaces holding the largest percentage of conversations. On average, there were 2.72 individuals involved in these interactions, with the corridor seeing the largest average of group sizes. CONCLUSION The outcomes of this study demonstrate that neutral spaces such as corridors and centralized huddle stations should be considered as locations for strategic collaboration and multidisciplinary care.
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Affiliation(s)
- Lindsey Fay
- EDAC, College of Design, University of Kentucky, Lexington, KY, USA
| | - Kevin Real
- College of Communication and Information, University of Kentucky, Lexington, KY, USA
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Video-Based Deep Learning Approach for 3D Human Movement Analysis in Institutional Hallways: A Smart Hallway. COMPUTATION 2021. [DOI: 10.3390/computation9120130] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
New artificial intelligence- (AI) based marker-less motion capture models provide a basis for quantitative movement analysis within healthcare and eldercare institutions, increasing clinician access to quantitative movement data and improving decision making. This research modelled, simulated, designed, and implemented a novel marker-less AI motion-analysis approach for institutional hallways, a Smart Hallway. Computer simulations were used to develop a system configuration with four ceiling-mounted cameras. After implementing camera synchronization and calibration methods, OpenPose was used to generate body keypoints for each frame. OpenPose BODY25 generated 2D keypoints, and 3D keypoints were calculated and postprocessed to extract outcome measures. The system was validated by comparing ground-truth body-segment length measurements to calculated body-segment lengths and ground-truth foot events to foot events detected using the system. Body-segment length measurements were within 1.56 (SD = 2.77) cm and foot-event detection was within four frames (67 ms), with an absolute error of three frames (50 ms) from ground-truth foot event labels. This Smart Hallway delivers stride parameters, limb angles, and limb measurements to aid in clinical decision making, providing relevant information without user intervention for data extraction, thereby increasing access to high-quality gait analysis for healthcare and eldercare institutions.
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Bernhardt J, Lipson-Smith R, Davis A, White M, Zeeman H, Pitt N, Shannon M, Crotty M, Churilov L, Elf M. Why hospital design matters: A narrative review of built environments research relevant to stroke care. Int J Stroke 2021; 17:370-377. [PMID: 34427477 PMCID: PMC8969212 DOI: 10.1177/17474930211042485] [Citation(s) in RCA: 17] [Impact Index Per Article: 5.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
Healthcare facilities are among the most expensive buildings to construct, maintain, and operate. How building design can best support healthcare services, staff, and patients is important to consider. In this narrative review, we outline why the healthcare environment matters and describe areas of research focus and current built environment evidence that supports healthcare in general and stroke care in particular. Ward configuration, corridor design, and staff station placements can all impact care provision, staff and patient behavior. Contrary to many new ward design approaches, single-bed rooms are neither uniformly favored, nor strongly evidence-based, for people with stroke. Green spaces are important both for staff (helping to reduce stress and errors), patients and relatives, although access to, and awareness of, these and other communal spaces is often poor. Built environment research specific to stroke is limited but increasing, and we highlight emerging collaborative multistakeholder partnerships (Living Labs) contributing to this evidence base. We believe that involving engaged and informed clinicians in design and research will help shape better hospitals of the future.
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Affiliation(s)
- Julie Bernhardt
- Stroke, The Florey Institute of Neuroscience and Mental Health, Heidelberg, Australia
| | - Ruby Lipson-Smith
- Stroke, The Florey Institute of Neuroscience and Mental Health, Heidelberg, Australia
| | - Aaron Davis
- Stroke, The Florey Institute of Neuroscience and Mental Health, Heidelberg, Australia
| | - Marcus White
- Centre for Design Innovation, Swinburne University of Technology, Hawthorne, Australia
| | - Heidi Zeeman
- Menzies Health Institute Queensland, Griffith University, Brisbane, Australia
| | - Natalie Pitt
- Silver Thomas Hanley (STH) Health Architecture, Australia
| | - Michelle Shannon
- Stroke, The Florey Institute of Neuroscience and Mental Health, Heidelberg, Australia
| | - Maria Crotty
- Flinders Health and Medical Research Institute, Flinders University, Adelaide, Australia
| | - Leonid Churilov
- Melbourne Medical School, University of Melbourne, Parkville, Australia
| | - Marie Elf
- School of Education, Health and Social Studies, University of Dalarna, Falun, Sweden
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Gutta V, Fallavollita P, Baddour N, Lemaire ED. Development of a Smart Hallway for Marker-Less Human Foot Tracking and Stride Analysis. IEEE JOURNAL OF TRANSLATIONAL ENGINEERING IN HEALTH AND MEDICINE-JTEHM 2021; 9:2100412. [PMID: 33824790 PMCID: PMC8018698 DOI: 10.1109/jtehm.2021.3069353] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 10/21/2020] [Revised: 01/27/2021] [Accepted: 03/18/2021] [Indexed: 11/17/2022]
Abstract
Objective: In this research, a marker-less ‘smart hallway’ is proposed where stride parameters are computed as a person walks through an institutional hallway. Stride analysis is a viable tool for identifying mobility changes, classifying abnormal gait, estimating fall risk, monitoring progression of rehabilitation programs, and indicating progression of nervous system related disorders. Methods: Smart hallway was build using multiple Intel RealSense D415 depth cameras. A novel algorithm was developed to track a human foot using combined point cloud data obtained from the smart hallway. A method was implemented to separate the left and right leg point cloud data, then find the average foot dimensions. Foot tracking was achieved by fitting a box with average foot dimensions to the foot, with the box’s base on the foot’s bottom plane. A smart hallway with this novel foot tracking algorithm was tested with 22 able-bodied volunteers by comparing marker-less system stride parameters with Vicon motion analysis output. Results: With smart hallway frame rate at approximately 60fps, temporal stride parameter absolute mean differences were less than 30ms. Random noise around the foot’s point cloud was observed, especially during foot strike phases. This caused errors in medial-lateral axis dependent parameters such as step width and foot angle. Anterior-posterior dependent (stride length, step length) absolute mean differences were less than 25mm. Conclusion: This novel marker-less smart hallway approach delivered promising results for stride analysis with small errors for temporal stride parameters, anterior-posterior stride parameters, and reasonable errors for medial-lateral spatial parameters.
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Affiliation(s)
- Vinod Gutta
- School of Electrical Engineering and Computer ScienceUniversity of OttawaOttawaONK1N 6N5Canada
| | - Pascal Fallavollita
- Interdisciplinary School of Health SciencesUniversity of OttawaOttawaONK1N 7K4Canada
| | - Natalie Baddour
- Department of Mechanical EngineeringUniversity of OttawaOttawaONK1N 6N5Canada
| | - Edward D Lemaire
- Department of Mechanical EngineeringUniversity of OttawaOttawaONK1N 6N5Canada.,The Ottawa Hospital Research InstituteOttawaONK1H 8M2Canada.,Faculty of MedicineUniversity of OttawaOttawaONK1H 8M5Canada
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Morgan S, Pullon S, McKinlay E, Garrett S, Kennedy J, Watson B. Collaborative Care in Primary Care: The Influence of Practice Interior Architecture on Informal Face-to-Face Communication-An Observational Study. HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL 2020; 14:190-209. [PMID: 32705904 DOI: 10.1177/1937586720939665] [Citation(s) in RCA: 9] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
BACKGROUND Quality patient care in primary care settings, especially for patients with complex long-term health needs, is improved by interprofessional collaborative practice. Effective collaboration is achieved in large part by frequent informal face-to-face "on-the-fly" communication between team members. Research undertaken in hospitals shows that interior architecture influences informal communication and collaboration between staff. However, little is known about how the interior architecture of primary care practices might facilitate or hinder informal communication and collaboration among primary care staff. OBJECTIVES This research explores the influence of primary care practice interior architecture on face-to-face on-the-fly communication for collaborative care. METHODS An observational study was undertaken to compare face-to-face informal interactions between staff in three primary care practices of differing interior architecture. Data collected from practices included: direct observations floor plans, photographs, interviews, and surveys. RESULTS Most primary care staff engaged in frequent, brief face-to-face interactions, which appeared to be key to the delivery of effective collaboration. Features of primary care practice designs that were associated with increased frequency of staff interaction included shared spaces, staff proximity/visibility, and the presence of convenient circulatory and transitional spaces where staff were able to easily engage in timely on-the-fly communication with colleagues. CONCLUSIONS The interior architecture of primary care practices has an important impact on staff collaboration. Although more research is needed to investigate further details in more practices, close attention should nevertheless be paid to maximizing opportunities for brief face-to-face communication in well-designed shared spaces in primary care practices.
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Affiliation(s)
- Sonya Morgan
- Department of Primary Health Care and General Practice, University of Otago Wellington, New Zealand
| | - Susan Pullon
- Department of Primary Health Care and General Practice, University of Otago Wellington, New Zealand
| | - Eileen McKinlay
- Department of Primary Health Care and General Practice, University of Otago Wellington, New Zealand
| | - Susan Garrett
- Department of Primary Health Care and General Practice, University of Otago Wellington, New Zealand
| | - Jonathan Kennedy
- Department of Primary Health Care and General Practice, University of Otago Wellington, New Zealand
| | - Bruce Watson
- Faculty of Built Environment, 7800University of New South Wales, Sydney, Australia
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