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Tsamasiotis C, Fiard G, Bouzat P, François P, Fond G, Boyer L, Boussat B. From Reporting to Improving: How Root Cause Analysis in Teams Shape Patient Safety Culture. Risk Manag Healthc Policy 2024; 17:1847-1858. [PMID: 39072187 PMCID: PMC11277907 DOI: 10.2147/rmhp.s466852] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/01/2024] [Accepted: 07/10/2024] [Indexed: 07/30/2024] Open
Abstract
Background Given the increasing focus on patient safety in healthcare systems worldwide, understanding the impact of Continuous Quality Improvement Programs (QIPs) is crucial. QIPs, including Morbidity and Mortality Conferences (MMCs) and Experience Feedback Committees (EFCs), have been identified as effective strategies for enhancing patient safety culture. These programs engage healthcare professionals in the identification and analysis of adverse events to foster a culture of safety (ie the product of individual and group value, attitudes, and perceptions about quality and safety). This study aimed to determine whether patient safety culture differed regarding care provider participation in MMCs and EFCs activities. Methods A cross-sectional web-only survey was conducted in 2022 using the Hospital Survey on Patient Safety Culture (HSOPS) among 4780 employees at an 1836-bed, university-affiliated hospital in France. We quantified the mean differences in the 12 HSOPS dimension scores according to MMCs and EFCs participation, using Cohen d effect size. We performed a multivariate analysis of variance to examine differences in dimension scores after adjusting for background characteristics. Results Of 4780 eligible employees, 1457 (30.5%) participated in the study. Among the respondents, 571 (39.2%) participated in MMCs or EFCs activities. Participants engaged in MMCs or EFCs reported significantly higher scores in six out of twelve HSOPS dimensions, particularly in "Nonpunitive response to error", "Feedback and communication about error", and "Organizational learning" (Overall effect size = 0.14, 95% confidence interval = 0.11 to 0.17, P<0.001). Notably, involvement in both MMCs and EFCs was associated with higher improvements in patient safety culture compared to non-participation or singular involvement in either program. However, certain dimensions such as "Staffing", "Hospital management support", and "Hospital handoffs and transition" showed no significant association with MMCs or EFCs participation, highlighting broader systemic challenges. Conclusion The study confirms the positive association between participation in MMCs or EFCs and an enhanced culture of patient safety, emphasizing the importance of such programs in fostering an environment conducive to learning, communication, and nonpunitive responses to errors. While MMCs or EFCs are effective in promoting certain aspects of patient safety culture, addressing broader systemic challenges remains crucial for comprehensive improvements in patient safety.
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Affiliation(s)
- Christos Tsamasiotis
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital; Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France
| | - Gaelle Fiard
- Department of Urology, Grenoble Alpes University Hospital, CNRS, Grenoble INP, TIMC, Université Grenoble Alpes, Grenoble, France
| | - Pierre Bouzat
- Department of Anaesthesia and Intensive Care, Centre Hospitalier Universitaire Grenoble, University Grenoble Alpes; INSERM U1216, Grenoble Institut Neurosciences, Grenoble, France
| | - Patrice François
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital; Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France
| | - Guillaume Fond
- AP-HM, Aix-Marseille University, School of Medicine - La Timone Medical Campus, UR3279: Health Service Research and Quality of Life Center (CEReSS), Marseille, France
| | - Laurent Boyer
- AP-HM, Aix-Marseille University, School of Medicine - La Timone Medical Campus, UR3279: Health Service Research and Quality of Life Center (CEReSS), Marseille, France
| | - Bastien Boussat
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital; Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France
- O’Brien Institute for Public Health, University of Calgary, Calgary, Alberta, Canada
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Davidson J, Malhotra Y, Shay R, Arunachalam A, Sink D, Barry JS, Meyers J. Building a NICU quality & safety infrastructure. Semin Perinatol 2024; 48:151902. [PMID: 38692996 DOI: 10.1016/j.semperi.2024.151902] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 05/03/2024]
Abstract
The American Academy of Pediatrics (AAP) Standards for Levels of Neonatal Care, published in 2023, highlights key components of a Neonatal Patient Safety and Quality Improvement Program (NPSQIP). A comprehensive Neonatal Intensive Care Unit (NICU) quality and safety infrastructure (QSI) is based on four foundational domains: quality improvement, quality assurance, safety culture, and clinical guidelines. This paper serves as an operational guide for NICU clinical leaders and quality champions to navigate these domains and develop their local QSI to include the AAP NPSQIP standards.
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Affiliation(s)
- Jessica Davidson
- Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, UT, United States.
| | - Yogangi Malhotra
- Department of Pediatrics, Albert Einstein College of Medicine, Bronx, NY, United States
| | - Rebecca Shay
- Department of Pediatrics, University of Colorado School of Medicine, Aurora, CO, United States
| | - Athis Arunachalam
- Department of Pediatrics, Texas Childrens Hospital & Baylor College of Medicine, Houston, TX, United States
| | - David Sink
- Department of Pediatrics, University of Connecticut School of Medicine, Hartford, CT, United States
| | - James S Barry
- Department of Pediatrics, University of Colorado School of Medicine, Aurora, CO, United States
| | - Jeffrey Meyers
- Department of Pediatrics, University of Rochester School of Medicine & Dentistry, Rochester, NY, United States
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Gaillet M, François P, Fond G, Shankland R, Novais MDF, Provost J, Herr M, Boyer L, Boussat B. Insights of undergraduate health sciences students about a French interprofessional training initiative. BMC MEDICAL EDUCATION 2024; 24:220. [PMID: 38429678 PMCID: PMC10908004 DOI: 10.1186/s12909-024-05212-9] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Subscribe] [Scholar Register] [Received: 11/14/2023] [Accepted: 02/22/2024] [Indexed: 03/03/2024]
Abstract
BACKGROUND Incorporating interprofessional collaboration within healthcare is critical to delivery of patient-centered care. Interprofessional Education (IPE) programs are key to promoting such collaboration. The 'Public Health Service' (PHS) in France is a mandatory IPE initiative that embodies this collaborative spirit, bringing together students from varied health undergraduate training programs-nursing, physiotherapy, pharmacy, midwifery, and medicine- in a common training program focused on primary prevention. The aim of the study was to assess the experience and attitudes of students in the five health training programs regarding the interest of IPEs in the PHS. METHODS A cross-sectional survey was administered to 823 students from the 2022-2023 cohort at a French university. The questionnaire was designed with 12 Likert-scale questions specifically created to evaluate the students' experiences, knowledge, and attitudes focused on IPE during the practical seminars, school interventions, and the overall PHS. Additionally, an open-ended question was utilized to gather qualitative data. Statistical analyses assessed satisfaction levels across undergraduate training programs, while thematic analysis was applied to the qualitative responses. RESULTS Within the surveyed cohort, 344 students responded to the survey. The findings showed that students were satisfied with the interprofessional collaboration, both in practical teaching sessions (75% satisfaction) and in primary prevention projects conducted in schools (70% satisfaction), despite their having faced challenges with coordination. Pharmacy students, in particular, highlighted the need for adjustments in program scheduling. The qualitative feedback underscored the positive value of IPE, notwithstanding the organizational difficulties stemming from different academic timetables. CONCLUSION The student feedback indicated a high level of satisfaction with the interprofessional work carried out in both the practical teaching and the primary prevention projects. To further enhance the educational impact and address the scheduling complexities, it is recommended that program refinements be made based on student feedback and pedagogical best practices.
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Affiliation(s)
- Mélanie Gaillet
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital, Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France
| | - Patrice François
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital, Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France
| | - Guillaume Fond
- School of Medicine - La Timone Medical Campus, AP-HM, Aix-Marseille University, UR3279: Health Service Research and Quality of Life Center (CEReSS), Marseille, France
| | - Rebecca Shankland
- Laboratoire DIPHE, Université Lumière Lyon 2Institut Universitaire de France, Paris, Lyon, France
| | | | - Julien Provost
- Department of Physiotherapy, Grenoble-Alps University, Grenoble, France
| | - Marie Herr
- Inserm, Anti-Infective Evasion and Pharmacoepidemiology Epidemiology and Public Health Department, AP-HP, UVSQ, University of Paris-Saclay, University of Paris-Saclay, Montigny Le Bretonneux, Paris, France
| | - Laurent Boyer
- School of Medicine - La Timone Medical Campus, AP-HM, Aix-Marseille University, UR3279: Health Service Research and Quality of Life Center (CEReSS), Marseille, France
| | - Bastien Boussat
- Department of Clinical Epidemiology, Grenoble-Alps University Hospital, Laboratory TIMC-IMAG, UMR 5525 Joint Research Unit, National Center for Scientific Research, Faculty of Medicine, Grenoble Alps University, Grenoble, France.
- O'Brien Institute for Public Health, University of Calgary, Calgary, AB, Canada.
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Cohen TN, Kanji FF, Wang AS, Seferian EG, Sax HC, Gewertz BL. Understanding ultrarare adverse events - Lessons learned from a twelve-year review of intraoperative deaths at an academic medical center. Am J Surg 2023; 226:315-321. [PMID: 37202268 DOI: 10.1016/j.amjsurg.2023.05.013] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/24/2023] [Revised: 05/04/2023] [Accepted: 05/10/2023] [Indexed: 05/20/2023]
Abstract
BACKGROUND Intraoperative death (ID) is rare, the incidence remains challenging to quantify and learning opportunities are limited. We aimed to better define the demographics of ID by reviewing the longest single-site series. METHODS Retrospective chart reviews, including a review of contemporaneous incident reports, were performed on all ID between March 2010 to August 2022 at an academic medical center. RESULTS Over 12 years, 154 IDs occurred (∼13/year, average age: 54.3 years, male: 60%). Most occurred during emergency procedures (n = 115, 74.7%), 39 (25.3%) during elective procedures. Incident reports were submitted in 129 cases (84%). 21 (16.3%) reports cited 28 contributing factors including challenges with coordination (n = 8, 28.6%), skill-based errors (n = 7, 25.0%), and environmental factors (n = 3, 10.7%). CONCLUSIONS Most deaths occurred in patients admitted from the ER with general surgical problems. Despite expectations for incident reporting, few provided actionable information on ergonomic factors which might help identify improvement opportunities.
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Affiliation(s)
- Tara N Cohen
- Department of Surgery, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
| | - Falisha F Kanji
- Department of Surgery, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
| | - Andrew S Wang
- Department of Surgery, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
| | - Edward G Seferian
- Department of Medical Affairs, Pediatrics, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
| | - Harry C Sax
- Department of Surgery, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
| | - Bruce L Gewertz
- Department of Surgery, Interventional Services, Academic Affairs, Surgery, Cedars-Sinai Medical Center, Los Angeles, CA, 90048, USA.
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Blankenship JC, Doll JA, Latif F, Truesdell AG, Young MN, Ibebuogu UN, Vallabhajosyula S, Kadavath SM, Maestas CM, Vetrovec G, Welt F. Best Practices for Cardiac Catheterization Laboratory Morbidity and Mortality Conferences. JACC Cardiovasc Interv 2023; 16:503-514. [PMID: 36922035 DOI: 10.1016/j.jcin.2022.10.017] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 07/11/2022] [Revised: 09/19/2022] [Accepted: 10/04/2022] [Indexed: 03/18/2023]
Abstract
Cardiac catheterization laboratory (CCL) morbidity and mortality conferences (MMCs) are a critical component of CCL quality improvement programs and are important for the education of cardiology trainees and the lifelong learning of CCL physicians and team members. Despite their fundamental role in the functioning of the CCL, no consensus exists on how CCL MMCs should identify and select cases for review, how they should be conducted, and how results should be used to improve CCL quality. In addition, medicolegal ramifications of CCL MMCs are not well understood. This document from the American College of Cardiology's Interventional Section attempts to clarify current issues and options in the conduct of CCL MMCs and to recommend best practices for their conduct.
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Affiliation(s)
- James C Blankenship
- Division of Cardiology, University of New Mexico, Albuquerque, New Mexico, USA.
| | - Jacob A Doll
- University of Washington, Seattle, Washington, USA
| | - Faisal Latif
- SSM Health St. Anthony Hospital, University of Oklahoma, Oklahoma City, Oklahoma, USA
| | | | - Michael N Young
- Dartmouth-Hitchcock Medical Center, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA
| | - Uzoma N Ibebuogu
- University of Tennessee Health Science Center, Memphis, Tennessee, USA
| | - Saraschandra Vallabhajosyula
- Section of Cardiovascular Medicine, Department of Medicine, Wake Forest University School of Medicine, Winston-Salem, North Carolina, USA
| | | | - Camila M Maestas
- Virginia Commonwealth University Pauley Heart Center, Richmond, Virginia, USA
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Myren BJ, de Hullu JA, Koksma JJ, Gelderblom ME, Hermens RPMG, Zusterzeel PLM. Cyclic workflow to improve implementation of learning points from morbidity and mortality meetings. BMC Health Serv Res 2022; 22:1282. [PMID: 36284295 DOI: 10.1186/s12913-022-08639-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/27/2022] [Revised: 09/21/2022] [Accepted: 09/28/2022] [Indexed: 08/30/2023] Open
Abstract
BACKGROUND Morbidity and mortality meetings (M&MMs) are organized in most hospital departments with an educational purpose to learn from adverse events (AEs) to improve patient care. M&MMs often lack effectiveness due to unsuccessful systematic follow-up of areas of improvement. This can have an effect on improving patient safety and care. Therefore, a new strategy that focuses on implementing areas of improvement into daily practice is necessary. The study aim is to see if we could improve the implementation of meeting outcomes from the M&MM by using a cyclic workflow, and which factors are important to achieve its implementation. METHODS This prospective study took place at the department of gynecologic oncology of a university hospital. Research was conducted with a participatory action research (PAR) approach using 10 consecutive M&MMs in 2019 and 2020. The cyclical workflow consisted of an action list based on the PDCA-cycle, a check of the implementation of areas for improvement at the next M&MM and regular monitoring of tasks. Each M&MM was observed and each professional with an assigned task was interviewed and gave their informed consent. Thematic content analysis was performed with the program Atlas.ti 8.4.20. RESULTS Out of the 39 tasks that resulted from 10 M&MMs, 37 (94.8%) followed all the steps in the PDCA-cycle and were implemented. In total, 16 interviews were conducted with consultants, nurses, registrars and residents. Five main factors were important to achieve follow-up of areas for improvement: organizational culture, motivation, commitment, communication to mobilize employees and skills. Repetition of the cyclic workflow at the M&MM and an external person who reminded professionals of their assigned task(s) was important to change habits and motivate professionals. CONCLUSION Cyclical tools can support the implementation of areas for improvement to optimize the M&MM. A M&MM with an organizational culture where attendees can discuss openly and freely may motivate attendees to take on tasks successfully. A positive stimulant to reach commitment of professionals is team participation. Integrating new habits of reflection may lead to a deeper level of learning from the PDCA-cycle and of the M&MM. Creating a learning environment outside of the M&MM may support professionals to take on actions and engage in improvement practices. Future research may focus on including a comparative analysis to show a success rate of the implementation of learning points from the M&MM more clearly.
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Affiliation(s)
- B J Myren
- Department of Obstetrics and Gynaecology, Radboudumc, Nijmegen, The Netherlands.
| | - J A de Hullu
- Department of Obstetrics and Gynaecology, Radboudumc, Nijmegen, The Netherlands
| | - J J Koksma
- Health Academy, Radboudumc, Nijmegen, The Netherlands
| | - M E Gelderblom
- Department of Obstetrics and Gynaecology, Radboudumc, Nijmegen, The Netherlands
| | | | - P L M Zusterzeel
- Department of Obstetrics and Gynaecology, Radboudumc, Nijmegen, The Netherlands
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Quiney G, Colucci G. Making the most of a Morbidity and Mortality meeting. INTERNATIONAL JOURNAL OF RISK & SAFETY IN MEDICINE 2022; 34:145-154. [PMID: 36189607 DOI: 10.3233/jrs-210077] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
BACKGROUND Morbidity and Mortality meetings (M&Ms) are a fundamental element of surgical practice. However, there has been little investigation into best practices, to maximise education and improvement outcomes. OBJECTIVE Create a new, evidence-based M&M methodology, that facilitates standardised analysis of errors in a non-judgemental fashion, and highlights areas for improvement. METHODS A Quality Improvement (QI) methodology was used. This project encompassed a literature review and two sequential QI cycles. A literature review and initial survey highlighted best practice and identified areas for improvement. From this information, a new standardised format was created, which centred around a new modified Fishbone framework, incorporating the London Protocol methodology. The project then sequentially tested new formats, with feedback collected for every new format. RESULTS The literature review and surveys guided improvement of the M&M. The need for standardisation was highlighted. The new PowerPoint template and modified Fishbone ensured presentations and analysis were consistent and systematic. Participants reported that M&Ms were more engaging, interactive and structured, ensuring improved discussion of errors. The modified Fishbone framework reinforced a blame-free, system-focused analysis. CONCLUSION M&Ms are a critical aspect of patient safety. This project utilised simple QI tools to encourage collaborative reflection, learning and improvement.
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Affiliation(s)
| | - Gianluca Colucci
- University Sussex Hospital NHS Foundation Trust, Worthing, UK.,Brighton and Sussex Medical School, Brighton, UK
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Lahnaoui O, Souadka A, El Ahmadi B, Ghannam A, Belkhadir Z, Amrani L, Benkabbou A, Mohsine R, Majbar MA. Evaluation of the implementation of a quality improvement program through morbidity and mortality reviews in a developing country. Ann Med Surg (Lond) 2022; 80:103987. [PMID: 35855883 PMCID: PMC9287764 DOI: 10.1016/j.amsu.2022.103987] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/19/2022] [Revised: 06/07/2022] [Accepted: 06/08/2022] [Indexed: 11/25/2022] Open
Abstract
Background Morbidity and mortality reviews represent an opportunity to discuss adverse events and healthcare issues. Aim: Report the first experience of implementing a procedure of MMR, and assess its impact on quality improvement. Methods From July 2019 to December 2019, members of the surgical and ICU departments designed and implemented a regular procedure of MMR. Cases of severe postoperative complications after curative resection for digestive cancer were selected to be presented by a surgical resident and discussed in an interdisciplinary conference following a standardized presentation based on an analysis tool adapted from the ALARM framework. Process was assessed by the number of MMRs held, number and type of recommendations issued and implemented. Results Among 13 serious complications during the study period, 10 were discussed. The “Tasks” category was activated in 90% of the cases where lack or misuse of protocols was identified in 90% of the events discussed. Test results availability or accuracy were incarnated in 30% of cases. Poor communication was a contributing factor in 60% of the cases. Written medical records were defective in 40% of the cases. From 16 recommendations for improvement emitted, 87.5% (14/16) were translated into projects and successfully implemented. Conclusions a standardized and regular procedure of morbidity and mortality reviews in a tertiary care facility in a developing country allowed a significant improvement in patient care through quality initiatives implementation. MMRs might be a strong tool for the improvement of surgical care particularly for low-mid income countries. Morbidity and mortality reviews (MMR) are an opportunity to discuss adverse events and healthcare issues. Experience of implementing a procedure of MMR in a tertiary care facility in a developing country. A standardized and regular procedure allowed a significant improvement in patient care through quality initiatives. MMR might be a strong tool for the improvement of surgical care particularly for low-mid income countries.
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Churchill KP, Murphy J, Smith N. Quality Improvement Focused Morbidity and Mortality Rounds: An Integrative Review. Cureus 2020; 12:e12146. [PMID: 33489558 PMCID: PMC7813522 DOI: 10.7759/cureus.12146] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/09/2022] Open
Abstract
Morbidity and mortality conference (MMC) is a century-old tradition in medicine that was initially primarily focused on the review of surgical outcomes and errors. In recent years, the value of MMC in quality improvement (QI) and patient safety initiatives has been realized and incorporated into the MMCs of some disciplines and institutions. Despite this, there is a need for a standardized structure of MMC that emphasizes both QI and patient safety. The purpose of this integrative review is to synthesize the literature on MMC structure that is reflective of QI and patient safety. An integrative literature search was carried out using PubMed and MEDLINE. Abstracts were reviewed and non-relevant articles were excluded. Exclusion criteria were no mention of MMC, analysis of specific case, no focus on QI or patient safety, and non-English language. A total of 21 articles were identified for review. Articles were reviewed in their entirety for content regarding structuring of the MMC to reflect and further develop QI and patient safety. The follwing three themes emerged that were consistently identified as being important for restructuring MMCs: (1) the importance of careful case selection, (2) the format of discussion during the conferences, and (3) the action plans reflecting QI initiatives derived from the conferences. The review suggests that one standardized method of MMC implementation that encompasses the three pivotal themes should be developed. Further research needs to focus on instituting measures of effectiveness for the new MMC model.
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Affiliation(s)
- Kayla P Churchill
- Obstetrics and Gynecology, Faculty of Medicine, Eastern Health Memorial University, St. John's, CAN
| | - Justin Murphy
- Orthopedic Surgery, Memorial University of Newfoundland, St. John's, CAN
| | - Nick Smith
- Orthopedic Surgery, Faculty of Medicine, Eastern Health Memorial University, St. John's, CAN
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Taking Morbidity and Mortality Conferences to a Next Level: The Resilience Engineering Concept. Ann Surg 2020; 272:678-683. [PMID: 32889871 DOI: 10.1097/sla.0000000000004447] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/15/2023]
Abstract
OBJECTIVE To explore possibilities to improve morbidity and mortality conferences using advancing insights in safety science. SUMMARY BACKGROUND DATA Mortality and Morbidity conferences (M&M) are the golden practice for case-based learning. While learning from complications is useful, M&M does not meet expectations for system-wide improvement. Resilience engineering principles may be used to improve M&M. METHODS After a review of the shortcomings of traditional M&M, resilience engineering principles are explored as a new way to evaluate performance. This led to the development of a new M&M format that also reviews successful outcomes, rather than only complications. This "quality assessment meeting" (QAM) is presented and the first experiences are evaluated using local observations and a survey. RESULTS During the QAM teams evaluate all discharged patients, addressing team resilience in terms of surgeons' ability to respond to irregularities and to monitor and learn from experiences. The meeting was feasible to implement and well received by the surgical team. Observations reveal that reflection on both complicated and uncomplicated cases strengthened team morale but also triggered reflection on the entire clinical course. The QAM serves as a tool to identify how adapting behavior led to success despite challenging conditions, so that this resilient performance can be supported. CONCLUSIONS The resilience engineering concept can be used to adjust M&M, in which learning is focused not only on complications but also on how successful outcomes were achieved despite ever-present challenges. This reveals the actual ratio between successful and unsuccessful outcomes, allowing to learn from both to reinforce safety-enhancing behavior.
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Experience feedback committees: A way of implementing a root cause analysis practice in hospital medical departments. PLoS One 2018; 13:e0201067. [PMID: 30048491 PMCID: PMC6062066 DOI: 10.1371/journal.pone.0201067] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/30/2018] [Accepted: 06/04/2018] [Indexed: 11/19/2022] Open
Abstract
BACKGROUND The experience feedback committee (EFC) is a tool designed to involve medical teams in patient safety management, through root cause analysis (RCA) within the team. OBJECTIVES To investigate the functioning of EFCs in the departments of a large university-affiliated hospital in France and to consider its potential contribution to the management of patient safety. METHODS Cross-sectional, observational study, based on an analysis of the documents produced by the EFCs for 1 year. Data were collected independently by two investigators in meeting minutes, adverse event reports and event analysis reports. RESULTS The study included all 20 EFCs operating in the hospital's medical departments. During the study year, committees held 164 meetings, reviewed 1707 adverse events, conducted 91 event analyses and decided on 206 corrective actions. The median number of corrective actions adopted by each EFC was five actions (range, 0-62). A root cause analysis (RCA) was present in 76% of the analysis reports, and these analyses were complete in only 23% of the reports. There was also a lack of planning corrective actions: an implementation deadline was only defined in 26% of the actions. CONCLUSIONS Healthcare professionals adhered to the system-based approach to patient safety, but we observed difficulties in holding regular meetings and deviations from the theoretical framework. These findings confirm the difficulties of practicing RCA in the healthcare setting. Nevertheless, EFCs can be vectors of safety culture and teamwork.
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The contribution of open comments to understanding the results from the Hospital Survey on Patient Safety Culture (HSOPS): A qualitative study. PLoS One 2018; 13:e0196089. [PMID: 29672577 PMCID: PMC5908235 DOI: 10.1371/journal.pone.0196089] [Citation(s) in RCA: 11] [Impact Index Per Article: 1.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/18/2016] [Accepted: 04/07/2018] [Indexed: 11/19/2022] Open
Abstract
Introduction To develop high-quality and safe healthcare, a good safety culture is an important feature of healthcare-providing structures. The objective of this study was to analyze the qualitative data of the comments section of a Hospital Survey on Patient Safety (HSOPS) questionnaire to clarify the answers given to the closed questions. Method Using the original data from a cross-sectional survey of 5,064 employees at a single university hospital in France, we conducted a qualitative study by analyzing the comments of a HSOPS survey and conducting in-depth interviews with 19 healthcare providers. We submitted the comments and the interviews to a thematic analysis. Results A total of 3,978 questionnaires were returned, with 247 comments collected. The qualitative analysis identified several structural failures. The main categories of the open comments were concordant with the lowest dimension scores found in the quantitative analysis. The most frequently reported failures were related to the staffing and hospital management support dimensions. The healthcare professionals perceived the lack of resources, including understaffing, as the major barrier to the development of a patient safety culture. Concrete organizational issues related to hospital handoffs and risk coordination were identified, such as transfers from the emergency departments and the lack of feedback following self-reporting of incidents. Conclusion The analysis of the open comments complemented the HSOPS scores, increasing the level of detail in the description of the hospital’s patient safety culture. Combined with a classical quantitative approach used in HSOPS-based surveys, the qualitative analysis of open comments is useful to identify organizational weaknesses within the hospital.
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Vreugdenburg TD, Forel D, Marlow N, Maddern GJ, Quinn J, Lander R, Tobin S. Morbidity and mortality meetings: gold, silver or bronze? ANZ J Surg 2018; 88:966-974. [DOI: 10.1111/ans.14380] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/28/2017] [Revised: 11/27/2017] [Accepted: 12/10/2017] [Indexed: 01/08/2023]
Affiliation(s)
- Thomas D. Vreugdenburg
- Research and Evaluation, Incorporating ASERNIP-S; Royal Australasian College of Surgeons; North Adelaide South Australia Australia
| | - Deanne Forel
- Research and Evaluation, Incorporating ASERNIP-S; Royal Australasian College of Surgeons; North Adelaide South Australia Australia
| | - Nicholas Marlow
- Research and Evaluation, Incorporating ASERNIP-S; Royal Australasian College of Surgeons; North Adelaide South Australia Australia
- Discipline of Surgery; The Queen Elizabeth Hospital, The University of Adelaide; Adelaide South Australia Australia
| | - Guy J. Maddern
- Research and Evaluation, Incorporating ASERNIP-S; Royal Australasian College of Surgeons; North Adelaide South Australia Australia
- Discipline of Surgery; The Queen Elizabeth Hospital, The University of Adelaide; Adelaide South Australia Australia
| | - John Quinn
- Royal Australasian College of Surgeons; Melbourne Victoria Australia
| | - Richard Lander
- Royal Australasian College of Surgeons; Melbourne Victoria Australia
| | - Stephen Tobin
- Royal Australasian College of Surgeons; Melbourne Victoria Australia
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Schwappach DLB, Häsler L, Pfeiffer Y. Chief physicians’ perceived need for improvement of morbidity and mortality conferences: the role of structural and procedural characteristics. BMJ LEADER 2018. [DOI: 10.1136/leader-2017-000052] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/03/2022]
Abstract
BackgroundMortality and morbidity conferences (M&MCs) are used to retrospectively discuss adverse events. Recently, the focus of the M&MC shifted from a clinical learning tool to a forum for analysing events using systems-based approaches. The aim of this study was to explore the M&MC characteristics that are associated with perceived improvement needs reported by chief physicians.MethodsA cross-sectional survey among chief physicians assessed characteristics of currently implemented M&MCs in Switzerland (44 items). A summative score was developed covering information on procedural and structural characteristics commonly recommended for design of M&MCs.ResultsOf 223 participants, 145 (65%) indicated that their M&MC could be improved. Regression analysis revealed that the score (ie, the sum of structural and procedural features of the M&MC) was associated with self-perceived need for improvement of M&MCs (OR=0.73, CI 0.62 to 0.85, P<0.001). Chief physicians who explicitly select cases for M&MC discussion which involve problems in cooperation had twice the odds of reporting a need for improvement (OR=1.99, CI 1.05 to 3.74, P=0.034).ConclusionOur study provides important insights into the factors contributing to chief physicians’ evaluation of M&MCs. Offering support for addressing the procedural and structural features of the M&MCs may be a good lever to improve them.
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Isaacs D. From humiliation to humility. J Paediatr Child Health 2018; 54:5-6. [PMID: 29314385 DOI: 10.1111/jpc.13801] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 11/12/2017] [Accepted: 11/12/2017] [Indexed: 11/30/2022]
Affiliation(s)
- David Isaacs
- Children's Hospital at Westmead, Sydney, New South Wales, Australia
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de Vos MS, Marang-van de Mheen PJ, Smith AD, Mou D, Whang EE, Hamming JF. Toward Best Practices for Surgical Morbidity and Mortality Conferences: A Mixed Methods Study. JOURNAL OF SURGICAL EDUCATION 2018; 75:33-42. [PMID: 28720425 DOI: 10.1016/j.jsurg.2017.07.002] [Citation(s) in RCA: 24] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 02/01/2017] [Revised: 06/28/2017] [Accepted: 07/02/2017] [Indexed: 06/07/2023]
Abstract
OBJECTIVE To assess formats for surgical morbidity and mortality conferences (M&M) for strengths and challenges. DESIGN A mixed methods approach with local observations to assess key domains of M&M practice (i.e., goals, structure, and process/content) and surveys to assess participants' expectations and experiences. SETTING Surgical departments of two teaching hospitals (Boston, USA and Leiden, Netherlands). PARTICIPANTS Participants of surgical M&M, including attending surgeons, residents, physician assistants, and medical students (total n = 135). RESULTS Surgical M&M practices at both hospitals had education as its overarching goal, but varied in structure and process/content. Expectations were similar at both sites with ≥80% of participants (n = 90; 67% response) expecting M&M to be focused on education as well as quality improvement (QI), blame-free, mandatory for both residents and attendings, and to lead to changes in clinical practice. However, compared to expectations, significantly fewer participants at both sites experienced: a QI focus (both p < 0.001); mandatory faculty attendance (p = 0.004; p < 0.001) and changes to practice (both p < 0.001). In comparison, at the site where an active moderator and QI committee are present, respondents seemed more positive about experiencing a QI focus (73% vs 30%) and changes to practice (44% vs 16%). CONCLUSION Despite variation in M&M practice, the same (unmet) expectations existed at both hospitals, indicating that certain challenges may be more universal. M&M was reported to be well-focused on education, and certain aspects (e.g., active moderator and QI committee) seemed beneficial, but expectations were not met for the conference's focus and function for QI. Greater exchange of "best practices" for M&M may enhance the conference's value for improving surgical care.
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Affiliation(s)
- Marit S de Vos
- Department of Surgery, Leiden University Medical Center, Leiden, the Netherlands; Department of Medical Decision Making, Leiden University Medical Center, Leiden, the Netherlands; Department of Surgery, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts.
| | | | - Ann D Smith
- Department of Surgery, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts
| | - Danny Mou
- Department of Surgery, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts
| | - Edward E Whang
- Department of Surgery, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts
| | - Jaap F Hamming
- Department of Surgery, Leiden University Medical Center, Leiden, the Netherlands
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de Vos MS, Hamming JF, Marang-van de Mheen PJ. Barriers and facilitators to learn and improve through morbidity and mortality conferences: a qualitative study. BMJ Open 2017; 7:e018833. [PMID: 29133335 PMCID: PMC5695320 DOI: 10.1136/bmjopen-2017-018833] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/04/2022] Open
Abstract
OBJECTIVES To explore barriers and facilitators to successful morbidity and mortality conferences (M&M), driving learning and improvement. DESIGN This is a qualitative study with semistructured interviews. Inductive, thematic content analysis was used to identify barriers and facilitators, which were structured across a pre-existing framework for change in healthcare. SETTING Dutch academic surgical department with a long tradition of M&M. PARTICIPANTS An interview sample of surgeons, residents and physician assistants (n=12). RESULTS A total of 57 barriers and facilitators to successful M&M, covering 18 themes, varying from 'case type' to 'leadership', were perceived by surgical staff. While some factors related to M&M organisation, others concerned individual or social aspects. Eight factors, of which four were at the social level, had simultaneous positive and negative effects (eg, 'hierarchy' and 'team spirit'). Mediating pathways for M&M success were found to relate to available information, staff motivation and realisation processes. CONCLUSIONS This study provides leads for improvement of M&M practice, as well as for further research on key elements of successful M&M. Various factors were perceived to affect M&M success, of which many were individual and social rather than organisational factors, affecting information and realisation processes but also staff motivation. Based on these findings, practical recommendations were formulated to guide efforts towards best practices for M&M.
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Affiliation(s)
- Marit S de Vos
- Department of Surgery, Leiden University Medical Centre, Leiden, The Netherlands
- Department of Medical Decision Making, Leiden University Medical Centre, Leiden, The Netherlands
| | - Jaap F Hamming
- Department of Surgery, Leiden University Medical Centre, Leiden, The Netherlands
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Balakrishnan K, Arjmand EM, Nussenbaum B, Snyderman C. National Multispecialty Survey Results: Comparing Morbidity and Mortality Conference Practices within and outside Otolaryngology. Otolaryngol Head Neck Surg 2017; 158:273-279. [DOI: 10.1177/0194599817737993] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
Objective The objective is to describe variations in the otolaryngology morbidity and mortality (M&M) conference and to compare with other specialties. Design Cross-sectional survey. Setting The setting included otolaryngology departments across the United States and nonotolaryngology medical and surgical departments at 4 academic medical centers. Subjects and Methods Participants were members of a national otolaryngology quality/safety network and nonotolaryngology quality leaders at 4 large academic hospitals. Surveys were administered January 2017. Respondents described M&M conference practices, goals, and educational role. Results Twenty-eight of 39 individuals representing 28 institutions completed the otolaryngology survey (72% response rate). Of 197 individuals, 60 (30% response rate) representing 11 surgical and 20 nonsurgical specialties completed the comparison survey. Twenty-seven of 28 otolaryngologists (46 of 60 nonotolaryngologists) worked in academic settings. All otolaryngology programs conducted an M&M conference: 54% discussed all adverse events and errors; 32% used standard case selection processes; 70% used structured discussion, usually root cause analysis (64%); and 32% classified harm level. In comparison with other specialties, otolaryngology programs were more likely to discuss all adverse events and errors ( P = .01). Most conferences led to quality projects and intrainstitutional communication: 22% communicated to patients and families; 73% of respondents thought that M&M conferences should be standardized or use “best practices.” In both surveys, improving patient care was rated the conference’s most important function, followed by trainee education and culture change. Patient care and practice-based learning were rated the most relevant Accreditation Council for Graduate Medical Education Core Competencies in both surveys. Conclusions Academic otolaryngology M&M practices generally align with other specialties, but specifics vary widely, making collaborative quality improvement challenging. Educational and administrative priorities cross specialties. Most respondents thought that standardization and best practices are worthwhile. Nonacademic practice data are needed.
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Affiliation(s)
- Karthik Balakrishnan
- Department of Otorhinolaryngology, Mayo Clinic College of Medicine and Science, Rochester, Minnesota, USA
| | - Ellis M. Arjmand
- Bobby Alford Department of Otolaryngology–Head & Neck Surgery, Baylor College of Medicine, Houston, Texas, USA
| | - Brian Nussenbaum
- Department of Otolaryngology–Head and Neck Surgery, Washington University School of Medicine, St Louis, Missouri, USA
| | - Carl Snyderman
- Department of Otolaryngology, University of Pittsburgh, Pittsburgh, Pennsylvania, USA
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Doll JA, Overton R, Patel MR, Rao SV, Sketch MH, Harrison JK, Tcheng JE. Morbidity and Mortality Conference for Percutaneous Coronary Intervention. Circ Cardiovasc Qual Outcomes 2017; 10:CIRCOUTCOMES.116.003538. [DOI: 10.1161/circoutcomes.116.003538] [Citation(s) in RCA: 11] [Impact Index Per Article: 1.6] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 12/30/2016] [Accepted: 06/09/2017] [Indexed: 11/16/2022]
Abstract
Background—
Morbidity and mortality conference is a common educational and quality improvement activity performed in cardiac catheterization laboratories, but best practices for case selection and for maximizing the effectiveness of peer review have not been determined.
Methods and Results—
We reviewed the 10-year percutaneous coronary intervention morbidity and mortality conference experience of an academic medical center. Cases were triggered for review by the occurrence of prespecified procedural events. Summary reports from morbidity and mortality conference discussions were linked to clinical data from the Duke Databank for Cardiovascular Disease to compare baseline and procedural characteristics and to assess postdischarge outcomes. Of 11 786 procedures, from 2004 to 2013, 157 (1.3%) were triggered for review. The most frequent triggering events were cardioversion/defibrillation (72, 0.6%), unplanned use of mechanical circulatory support (64, 0.5%), and major dissection (41, 0.3%). Selected procedures were more likely to include high-risk features, such as ST-segment–elevation myocardial infarction, cardiogenic shock, and multivessel disease, and were associated with higher mortality at 30 days. Only a minority of triggering events were caused by controversial or unacceptable physician behavior.
Conclusions—
This 10-year experience outlines the processes for conduct of an effective percutaneous coronary intervention morbidity and mortality conference, including a novel approach to case selection and structured peer review leading to actionable quality interventions. The prespecified clinical triggers, captured in the natural workflow by laboratory staff, identified complex cases that were associated with poor patient outcomes.
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Affiliation(s)
- Jacob A. Doll
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - Robert Overton
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - Manesh R. Patel
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - Sunil V. Rao
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - Michael H. Sketch
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - J. Kevin Harrison
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
| | - James E. Tcheng
- From the Section of Cardiology, VA Puget Sound Health Care System, Seattle, WA (J.A.D.); Division of Cardiology, Department of Medicine, University of Washington, Seattle, WA (J.A.D.); Duke Clinical Research Institute, Durham, NC (R.O., M.R.P., S.V.R.); and Division of Cardiology, Department of Medicine, Duke University School of Medicine, NC (M.R.P., S.V.R., M.H.S., J.K.H., J.E.T.)
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Benassi P, MacGillivray L, Silver I, Sockalingam S. The role of morbidity and mortality rounds in medical education: a scoping review. MEDICAL EDUCATION 2017; 51:469-479. [PMID: 28294382 DOI: 10.1111/medu.13234] [Citation(s) in RCA: 23] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/14/2016] [Revised: 09/21/2016] [Accepted: 10/11/2016] [Indexed: 06/06/2023]
Abstract
CONTEXT There is increasing focus on how health care professionals can be trained effectively in quality improvement and patient safety principles. The morbidity and mortality round (MMR) has often been used as a tool with which to examine and teach care quality, yet little is known of its implementation and educational outcomes. OBJECTIVES The objectives of this scoping review are to examine and summarise the literature on how the MMR is designed and delivered, and to identify how it is evaluated for effectiveness in addressing medical education outcomes. METHODS A literature search of the PubMed, MEDLINE, PsycInfo and Cochrane Library databases was conducted for articles published from 1980 to 1 June 2016. Publications in English describing the design, implementation and evaluation of MMRs were included. A total of 67 studies were identified, including eight survey-based studies, four literature reviews, one ethnographic study, three opinion papers, two qualitative observation studies and 49 case studies of education programmes with or without formal evaluation. Study outcomes were categorised using Donald Moore's framework for the evaluation of continuing medical education (CME). RESULTS There is much heterogeneity within the literature regarding the implementation, delivery and goals of the MMR. Common design components included explicit programme goals and objectives, the case selection process, case presentation models and some form of case analysis. Evaluation of CME outcomes for MMR were mainly limited to learner participation, satisfaction and self-assessed changes in knowledge. CONCLUSIONS The MMR is widely utilised as an educational tool to promote medical education, patient safety and quality improvement. Although evidence to guide the design and implementation of the MMR to achieve measurable CME outcomes remains limited, there are components associated with positive improvements to learning and performance outcomes.
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Affiliation(s)
- Paul Benassi
- Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada
| | - Lindsey MacGillivray
- Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada
| | - Ivan Silver
- Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada
- Centre for Addiction and Mental Health, Toronto, Ontario, Canada
| | - Sanjeev Sockalingam
- Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada
- Centre for Mental Health, University Health Network, Toronto, Ontario, Canada
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21
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Tad-y D, Wald HL. The evolution of morbidity and mortality conferences. BMJ Qual Saf 2016; 26:433-435. [DOI: 10.1136/bmjqs-2016-005817] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 09/01/2016] [Indexed: 11/03/2022]
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Lecoanet A, Vidal-Trecan G, Prate F, Quaranta JF, Sellier E, Guyomard A, Seigneurin A, François P. Assessment of the contribution of morbidity and mortality conferences to quality and safety improvement: a survey of participants' perceptions. BMC Health Serv Res 2016; 16:176. [PMID: 27169924 PMCID: PMC4865106 DOI: 10.1186/s12913-016-1431-5] [Citation(s) in RCA: 29] [Impact Index Per Article: 3.6] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/15/2014] [Accepted: 02/05/2016] [Indexed: 11/24/2022] Open
Abstract
Background Evidence for the effectiveness of the morbidity and mortality conferences in improving patient safety is lacking. The aim of this survey was to assess the opinion of participants concerning the benefits and the functioning of morbidity and mortality conferences, according to their organizational characteristics. Methods We conducted a survey of professionals involved in a morbidity and mortality conference using a self-administered questionnaire in three French teaching hospitals in 2012. The questionnaire focused on the functioning of morbidity and mortality conferences, the perceived benefits, the motivations of participants, and how morbidity and mortality conferences could be improved. The perception of participants was analysed according to the characteristics of morbidity and mortality conferences. Results A total of 698 participants in 54 morbidity and mortality conferences completed the questionnaire. Most of them (91 %) were satisfied with how the morbidity and mortality conference they attended was conducted. The improvements in healthcare quality and patient safety were the main benefits perceived by participants. Effectiveness in improving safety was mainly perceived when cases were thoroughly analysed (adjusted odds ratio [a0R] =2.31 [1.14–4.66]). The existence of a written charter (p = 0.05), the use of a standardized case presentation (p = 0.049), and prior dissemination of the meeting agenda (p = 0.02) were also associated with the perception of morbidity and mortality conference effectiveness. The development and achievement of improvement initiatives were associated with morbidity and mortality conferences perceived as being more effective (p < 0.01). Participants suggested improving the attendance of medical and paramedical professionals to enhance the effectiveness of morbidity and mortality conferences. Conclusions Morbidity and mortality conferences were positively perceived. These results suggest that a structured framework and thoroughly analyzing cases improve their effectiveness.
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Affiliation(s)
- André Lecoanet
- Public Health Department, University Hospital, Grenoble, F-38043, France
| | - Gwenaëlle Vidal-Trecan
- Public health unit: Risk Management and Quality of Care, Paris Centre University Hospital Group, AP-HP, Paris, F-75014, France.,Research Unit: METHODS team, INSERM U1153 (Centre de Recherche Epidémiologie Biostatistique, Sorbonne Paris Cité), Paris, F-75005, France.,Medical School, Paris Descartes University, Paris, F-75006, France
| | - Frédéric Prate
- Public Health Department, University Hospital, Nice, F-06003, France
| | | | - Elodie Sellier
- Public Health Department, University Hospital, Grenoble, F-38043, France.,Research Unit TIMC-IMAG (UMR 5525 CNRS/UJF-Grenoble 1), Grenoble, F-38041, France
| | - Alizé Guyomard
- Public Health Department, University Hospital, Grenoble, F-38043, France
| | - Arnaud Seigneurin
- Public Health Department, University Hospital, Grenoble, F-38043, France.,Research Unit TIMC-IMAG (UMR 5525 CNRS/UJF-Grenoble 1), Grenoble, F-38041, France
| | - Patrice François
- Public Health Department, University Hospital, Grenoble, F-38043, France. .,Research Unit TIMC-IMAG (UMR 5525 CNRS/UJF-Grenoble 1), Grenoble, F-38041, France.
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