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Mansoor T, Wan Puteh SE, Aizuddin AN, Malak MZ. Challenges and Strategies in Implementing Hospital Accreditation Standards Among Healthcare Professionals in Healthcare Systems in Yemen: A Phenomenological Study. Cureus 2024; 16:e59383. [PMID: 38817454 PMCID: PMC11139055 DOI: 10.7759/cureus.59383] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 04/30/2024] [Indexed: 06/01/2024] Open
Abstract
INTRODUCTION The implementation of hospital accreditation standards in healthcare systems in Yemen that ensure safe and high-quality healthcare services is hampered by specific challenges. Therefore, this study was purposed to explore the challenges and strategies for applying hospital accreditation standards among healthcare professionals in Yemen. METHODS A qualitative, phenomenological design was adopted to conduct this study. Semi-structured interviews were used to collect data during the period from January 1, 2022, to February 28, 2022. RESULTS Based on the content analysis, the study outcomes and lack of (i) funding, (ii) competent human resources, (iii) optimal infrastructure, and (iv) equipment and supplies deter the implementation of hospital accreditation standards. Also, this study highlighted the cultural and social barriers limiting the effectiveness of hospital accreditation standards, the need for increased investment in healthcare infrastructure and human resources, and cultural sensitivity training for healthcare professionals to enhance the implementation of and compliance with hospital accreditation standards. CONCLUSIONS Policymakers should engage global corporations and development partners for technical assistance and capacity building that support the local application of hospital accreditation standards.
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Affiliation(s)
- Talal Mansoor
- Department of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia Medical Centre, Kuala Lumpur, MYS
| | - Sharifa Ezat Wan Puteh
- Department of Public Health Medicine, Faculty of Medicine, Universiti Kebangsaan Malaysia Medical Centre, Kuala Lumpur, MYS
| | - Azimatun Noor Aizuddin
- Department of Public Health Medicine, Faculty of Medicine, Universiti Kebangsaan Malaysia Medical Centre, Kuala Lumpur, MYS
| | - Malakeh Z Malak
- Faculty of Nursing, Al-Zaytoonahh University of Jordan, Amman, JOR
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Gharibi F, Moshiri E, Tavani ME, Dalal K. Challenges of Implementing an Effective Primary Health Care Accreditation Program: a qualitative study in Iran. BMC PRIMARY CARE 2023; 24:270. [PMID: 38093194 PMCID: PMC10717432 DOI: 10.1186/s12875-023-02232-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 10/07/2022] [Accepted: 12/01/2023] [Indexed: 12/18/2023]
Abstract
BACKGROUND Accreditation is a prerequisite for scientific management of the health system, owing to its numerous benefits on health centres' performance. The current study examined Iran's primary healthcare accreditation program to ascertain the challenges to its successful implementation. METHODS This qualitative study examined the perspectives of 32 managers and staff members in the pilot accreditation program (from the Ministry of Health and Medical Education, Semnan University of Medical Sciences, and Aradan District Health Network). Three in-depth group interviews were conducted using a semi-structured questionnaire, and the data obtained were assessed using thematic analysis. As a result of this investigation identified six themes, 29 sub-themes, and 218 codes as challenges to the successful accreditation of primary health care in Iran. RESULTS Six main themes, including "organisational culture", "motivational mechanisms", "staff workload", "training system", "information systems", and "macro-executive infrastructure", were identified as the main domain of challenges, with seven, five, two, four, three, and eight sub-themes respectively. CONCLUSION Accreditation of PHC in Iran faces significant challenges and obstacles that, if ignored, can jeopardise the program's success and effectiveness. By identifying challenges and obstacles and making practical suggestions for overcoming them, the findings of this study can aid in the program's successful implementation and achievement of desired outcomes.
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Affiliation(s)
- Farid Gharibi
- Social Determinants of Health Research Center, Semnan University of Medical Sciences, Semnan, Iran
| | - Esmaeil Moshiri
- Social Determinants of Health Research Center, Semnan University of Medical Sciences, Semnan, Iran
| | - Masoumeh Ebrahimi Tavani
- Academic Research Staff, Quality Improvement, Monitoring and Evaluation Department, Center of Health Network Management, Deputy of Public Health, Ministry of Health and Medical Education, Tehran, Iran
| | - Koustuv Dalal
- Division of Public Health Science, Department of health Sciences, Mid Sweden University, Sweden and Institute for Health Sciences, University of Skovde, Skovde, Sweden.
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Ndunda JM, Sitati J, Inziani M, Achieng RL, Achieng J, Kennedy L, Kademba C, Wanjiru A, Nduba V, Ndila C, Mwau M. Accreditation of a molecular HIV diagnostic laboratory following the Strengthening Laboratory Management Towards Accreditation (SLMTA)-Stepwise Laboratory Quality Improvement Process Towards Accreditation (SLIPTA) approach in Kenya: an implementation science study. Pan Afr Med J 2023; 46:60. [PMID: 38223876 PMCID: PMC10787130 DOI: 10.11604/pamj.2023.46.60.39549] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/07/2023] [Accepted: 04/06/2023] [Indexed: 01/16/2024] Open
Abstract
Introduction accreditation is the most effective approach to ensure the quality of services. Laboratory performance can be evaluated using the World Health Organization (WHO)-SLIPTA checklist, which checks a laboratory´s compliance with ISO 15189 on a five-star score scale and improved using the SLMTA approach. Compliance is assessed by an external body and can result in accreditation. In this paper, we describe the steps taken by the Kenya Medical Research Institute (KEMRI) HIV Laboratory, Alupe, a resource-limited public entity, towards accreditation, and discuss the lessons learned. Methods the laboratory adopted a SLMTA-SLIPTA approach that included targeted mentorship, on-site workshops, and training. Mentorship-based interventions were used to establish a robust quality management system. Targeted mentorship, on-site workshops, and training were conducted between September 2015 and July 2016. Audits used the SLIPTA checklist to detect gaps in 12 quality system essentials. Performance indicators including turnaround time, external quality assurance, sample rejection rates, and corrective actions were tracked. An external assessment by the national accreditation body was conducted between September 2016 and November 2016. Results training and mentorship-based interventions were successfully conducted. Quality management systems aligned with ISO 15189 were established. Baseline, midterm, and exit audits yielded scores of 47%, 75%, and 94% respectively. Early infant diagnosis external quality assurance scores were 100% in 2014-2016, while average viral load scores were at 60%, 70% and 90% during the same period. Turnaround time from September 2015 surpassed the 80% target. Accreditation was awarded in March 2017. Conclusion the SLMTA-SLIPTA approach is suitable for quality improvement in resource-limited laboratories.
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Affiliation(s)
- Joy Mwende Ndunda
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - James Sitati
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Mary Inziani
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | | | - Janepher Achieng
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Laurie Kennedy
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Cynthia Kademba
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Agnes Wanjiru
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Videlis Nduba
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Carolyne Ndila
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
| | - Matilu Mwau
- Kenya Medical Research Institute, Mbagathi Road Off Mbagathi Way, Nairobi, Kenya
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Stakeholders’ Perception of the Palestinian Health Workforce Accreditation and Regulation System: A Focus on Conceptualization, Influencing Factors and Barriers, and the Way Forward. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2022; 19:ijerph19138131. [PMID: 35805791 PMCID: PMC9265623 DOI: 10.3390/ijerph19138131] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 03/16/2022] [Revised: 06/22/2022] [Accepted: 06/28/2022] [Indexed: 12/10/2022]
Abstract
The Health Workforce Accreditation and Regulation (HWAR) is a key function of the health system and is the subject of increasing global attention. This study provides an assessment of the factors affecting the Palestinian HWAR system, identifies existing gaps and offers actionable improvement solutions. Data were collected during October and November 2019 in twenty-two semi-structured in-depth interviews conducted with experts, academics, leaders, and policymakers purposely selected from government, academia, and non-governmental organizations. The overall perceptions towards HWAR were inconsistent. The absence of a consolidated HWAR system has led to a lack of communication between actors. Environmental factors also affect HWAR in Palestine. The study highlighted the consensus on addressing further development of HWAR and the subsequent advantages of this enhancement. The current HWAR practices were found to be based on personal initiatives rather than on a systematic evidence-based approach. The need to strengthen law enforcement was raised by numerous participants. Additional challenges were identified, including the lack of knowledge exchange and salary adjustments. HWAR in Palestine needs to be strengthened on the national, institutional, and individual levels through clear and standardized operating processes. All relevant stakeholders should work together through an integrated national accreditation and regulation system.
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Greenfield D, Iqbal U, O'connor E, Conlan N, Wilson H. An appraisal of healthcare accreditation agencies and programs: similarities, differences, challenges and opportunities. Int J Qual Health Care 2021; 33:6412675. [PMID: 34718602 DOI: 10.1093/intqhc/mzab150] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/23/2021] [Revised: 09/21/2021] [Accepted: 10/27/2021] [Indexed: 12/22/2022] Open
Abstract
BACKGROUND The study, following similar reviews in 2000 and 2010, presents an update of knowledge about external evaluation agencies and accreditation programs. OBJECTIVE The study aim was to investigate the current profile of external evaluation agencies identifying their program features, and significant changes and challenges.
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Affiliation(s)
- David Greenfield
- Simpson Centre for Health Services Research, South Western Sydney Clinical School, Faculty of Medicine, University of New South Wales.,Lineaire Projects, 09/120 Bourke Street Woolloomooloo, Sydney, NSW 2052, Australia
| | - Usman Iqbal
- International Center for Health Information Technology, Taipei Medical University, Taipei, Taiwan
| | - Elaine O'connor
- International Society for Quality in Health Care External Evaluation Association (ISQua EEA), 1211 Genève 3, Multifiduciaire Genève, Carrefour de Rive 1, Case postale 3369, Switzerland
| | - Nicola Conlan
- International Society for Quality in Health Care External Evaluation Association (ISQua EEA), 1211 Genève 3, Multifiduciaire Genève, Carrefour de Rive 1, Case postale 3369, Switzerland
| | - Heather Wilson
- International Society for Quality in Health Care External Evaluation Association (ISQua EEA), 1211 Genève 3, Multifiduciaire Genève, Carrefour de Rive 1, Case postale 3369, Switzerland
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Bergholt MD, Falstie-Jensen AM, Hibbert P, Eysturoy BJ, Guttesen G, Róin T, Valentin JB, Braithwaite J, von Plessen C, Johnsen SP. The association between first-time accreditation and the delivery of recommended care: a before and after study in the Faroe Islands. BMC Health Serv Res 2021; 21:917. [PMID: 34482842 PMCID: PMC8418753 DOI: 10.1186/s12913-021-06952-w] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/03/2021] [Accepted: 08/27/2021] [Indexed: 11/27/2022] Open
Abstract
Background Significant resources are spent on hospital accreditation worldwide. However, documentation of the effects of accreditation on processes, quality of care and outcomes in healthcare remain scarce. This study aimed to examine changes in the delivery of patient care in accordance with clinical guidelines (recommended care) after first-time accreditation in a care setting not previously exposed to systematic quality improvement initiatives. Methods We conducted a before and after study based on medical record reviews in connection with introducing first-time accreditation. We included patients with stroke/transient ischemic attack, bleeding gastric ulcer, diabetes, chronic obstructive pulmonary disease (COPD), childbirth, heart failure and hip fracture treated at public, non-psychiatric Faroese hospitals during 2012–2013 (before accreditation) or 2017–2018 (after accreditation). The intervention was the implementation of a modified second version of The Danish Healthcare Quality Program (DDKM) from 2014 to 2016 including an on-site accreditation survey in the Faroese hospitals. Recommended care was assessed using 63 disease specific patient level process performance measures in seven clinical conditions. We calculated the fulfillment and changes in the opportunity-based composite score and the all-or-none score. Results We included 867 patient pathways (536 before and 331 after). After accreditation, the total opportunity-based composite score was marginally higher though the change did not reach statistical significance (adjusted percentage point difference (%): 4.4%; 95% CI: − 0.7 to 9.6). At disease level, patients with stroke/transient ischemic attack, bleeding gastric ulcer, COPD and childbirth received a higher proportion of recommended care after accreditation. No difference was found for heart failure and diabetes. Hip fracture received less recommended care after accreditation. The total all-or-none score, which is the probability of a patient receiving all recommended care, was significantly higher after accreditation (adjusted relative risk (RR): 2.32; 95% CI: 2.03 to 2.67). The improvement was particularly strong for patients with COPD (RR: 16.22; 95% CI: 14.54 to 18.10). Conclusion Hospitals were in general more likely to provide recommended care after first-time accreditation. Supplementary Information The online version contains supplementary material available at 10.1186/s12913-021-06952-w.
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Affiliation(s)
- Maria Daniella Bergholt
- Department of Clinical Epidemiology, Aarhus University Hospital, Oluf Palmes Allé 43-45, DK-8200, Aarhus N, Denmark. .,Department of Anesthesiology and Intensive Care Medicine, Copenhagen University Hospital, Gentofte Hospital, Gentofte Hospitalsvej 1, DK-2900, Hellerup, Denmark.
| | | | - Peter Hibbert
- Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation, Macquarie University, Level 6, 75 Talavera Rd, Sydney, New South Wales, 2109, Australia.,Australian Centre for Precision Health, University of South Australia Cancer Research Institute (UniSA CRI), School of Health Sciences, University of South Australia, GPO Box 2471, Adelaide, SA, 5001, Australia
| | - Barbara Joensen Eysturoy
- Surgical Centre, National Hospital of the Faroe Islands, J.C Svabosgøta 41-49, 100, Tórshavn, Faroe Islands
| | - Gunnvá Guttesen
- Medical Centre, National Hospital of the Faroe Islands, J.C Svabosgøta 41-49, 100, Tórshavn, Faroe Islands
| | - Tóra Róin
- Department of Quality Improvement and Patient Safety, National Hospital of the Faroe Islands, J.C Svabosgøta 41-49, 100, Tórshavn, Faroe Islands
| | - Jan Brink Valentin
- Danish Center for Clinical Health Services Research, Department of Clinical Medicine, Aalborg University and Aalborg University Hospital, Frederik Bajers vej 5, DK-9220, Aalborg, Denmark
| | - Jeffrey Braithwaite
- Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation, Macquarie University, Level 6, 75 Talavera Rd, Sydney, New South Wales, 2109, Australia
| | - Christian von Plessen
- Unisanté, Rue du Bugnon 44, CH-1011, Lausanne, Switzerland.,Institute for Clinical Research, University of Southern Denmark, Campusvej 55, DK-5230, Odense M, Denmark
| | - Søren Paaske Johnsen
- Danish Center for Clinical Health Services Research, Department of Clinical Medicine, Aalborg University and Aalborg University Hospital, Frederik Bajers vej 5, DK-9220, Aalborg, Denmark
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