Effects of Spatial Intercoms and Active Noise Reduction Headsets on Speech Intelligibility in an AWACS Environment

An experiment was conducted aboard an E-3 Airborne Warning and Control System aircraft to assess the ability of spatial intercoms and active noise reduction (ANR) headsets to improve communications effectiveness for air battle managers. Eleven male participants completed four blocks of data collection using the Coordinate Response Measure under factorial combinations of spatialization, ANR, and target phrase location. Results indicate that the use of a spatial intercom led to greater intelligibility, and that ANR improved intelligibility only when used in combination with a spatial intercom. These results are discussed in terms of their applicability to current and future USAF application domains.

Target acquisition with UAVs: vigilance displays and advanced cuing interfaces

Vigilance and threat detection are critical human factors considerations in the control of unmanned aerial vehicles (UAVs). Utilizing a vigilance task in which threat detections (critical signals) led observers to perform a subsequent manual target acquisition task, this study provides information that might have important implications for both of these considerations in the design of future UAV systems. A sensory display format resulted in more threat detections, fewer false alarms, and faster target acquisition times and imposed a lighter workload than did a cognitive display format. Additionally, advanced visual, spatial-audio, and haptic cuing interfaces enhanced acquisition performance over no cuing in the target acquisition phase of the task, and they did so to a similar degree. Thus, in terms of potential applications, this research suggests that a sensory format may be the best display format for threat detection by future UAV operators, that advanced cuing interfaces may prove useful in future UAV systems, and that these interfaces are functionally interchangeable.

The Need for Command and Control Instant Message Adaptive Interfaces: Lessons Learned from Tactical Tomahawk Human-in-the-Loop Simulations

In the recent development of a human-in-the-loop simulation test bed designed to examine human performance issues for supervisory control of the Navy's new Tactical Tomahawk missile, measurements of operator situation awareness (SA) and workload through secondary tasking were taken through an embedded instant messaging program. Instant message interfaces (otherwise known as "chat"), already a means of communication between Navy ships, allow researchers to query users in real-time in a natural, ecologic setting, and thus provide more realistic and unobtrusive measurements. However, in the course of this testing, results revealed that some subjects fixated on the real-time instant messaging secondary task instead of the primary task of missile control, leading to the overall degradation of mission performance as well as a loss of SA. While this research effort was the first to quantify command and control performance degradation as a result of instant messaging, the military has recognized that in its network centric warfare quest, instant messaging is a critical informal communication tool, but has associated problems. Recently, a military spokesman said that managing chat in current military operations was sometimes a "nightmare," because military personnel have difficulty in handling large amounts of information through chat, and then synthesizing knowledge from this information. This research highlights the need for further investigation of the role of instant messaging interfaces both on task performance and situation awareness, and how the associated problems could be ameliorated through adaptive display design.