Sant'ana JLG, Maldonado MU, Gontijo LA. Dynamics of stress generation and reduction in the nursing team at an oncology center.
Rev Lat Am Enfermagem 2019;
27:e3156. [PMID:
31340344 PMCID:
PMC6687360 DOI:
10.1590/1518-8345.2874.3156]
[Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/18/2018] [Accepted: 02/17/2019] [Indexed: 11/22/2022] Open
Abstract
OBJECTIVE
to represent the dynamics of stress generation, accumulation and reduction in the nursing team at an oncology therapy center.
METHOD
a mathematical simulation model of system dynamics was developed based on data collection in loco. The model served to test the impact of three policies aimed at reducing stress in the team, namely i) increase in the service load; ii) increase in the size of shift teams and iii) reduction of service hours per bed.
RESULTS
the model showed that the policy of increasing the size of the team obtained the best results, with the absenteeism index stabilizing at 8%; staff at leave also stabilizing at 4-5 people per month, as well as accumulated stress reduced to baseline levels.
CONCLUSION
measures to monitor physical and emotional demands, hiring staff, better technical training for so-called stressful activities, and a better distribution of tasks can be effective in reducing absenteeism rates and improving the quality of life of these workers.
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