Koerich C, Erdmann AL, Lanzoni GMDM. Professional interaction in management of the triad: Permanent Education in Health, patient safety and quality.
Rev Lat Am Enfermagem 2020;
28:e3379. [PMID:
33027407 PMCID:
PMC7529448 DOI:
10.1590/1518-8345.4154.3379]
[Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/30/2019] [Accepted: 06/28/2020] [Indexed: 12/11/2023] Open
Abstract
Objective:
to understand how professional interaction takes place in the hospital
organizational structure for the management of Permanent Education in
Health, to guarantee patient safety and the quality of nursing care.
Method:
this is a qualitative study, which used the structuralist aspect of the
Grounded Theory as a methodological framework. 27 interviewers participated
in the study, who made up four sample groups.
Results:
six categories and 13 subcategories were presented, representing the studied
phenomenon and highlighting particularities of the public health system and
the influence of the manager’s support and management priority, the
disposition of the organizational structure, the institutional culture, the
external encouragement to institution, and the nurses’ initiative and
leadership in the professional interaction for the management of the
Permanent Education in Health, patient safety, and quality of care triad,
revealing the need for cultural change through interdisciplinarity.
Conclusion:
the professional interaction in the hospital organizational structure
requires the creation of new management models with an emphasis on more
participative management, in order to improve the care processes in hospital
institutions.
Collapse