Transfer of patients in hospital units: impacts on nursing workload

Repercussions of moving patients on the context of practice: perspectives of the nursing team

OBJECTIVE

to examine the nursing team's view of the repercussions of moving patients (admissions, transfers and discharges) on the organization of work and the delivery of care.

METHOD

this is a qualitative study using the focus group technique, conducted with 23 professionals - 12 nurses, eight nurse technicians and three nurse assistants working in three inpatient units at a teaching hospital in the countryside of Sao Paulo. Four meetings took place between November 2021 and March 2022. The reports were analyzed thematically using MAXQDA software.

RESULTS

two thematic categories emerged: the influence of structural factors and work organization on the intra-hospital moving of patients; it demands time, generates work overload and interferes with the delivery of care.

CONCLUSION

the volume of moving patient associated with unforeseen demands, care complexity and insufficient staff and resources have a negative impact on the delivery of care, with clinical risks and work overload. The findings make it possible to improve the regulation of patients entering and leaving the units, work organization and care management, avoiding clinical risks, delays, omissions and work overload.

BACKGROUND

(1) Moving patients around the hospital requires structure and work organization.

BACKGROUND

(2) Nursing estimates dedicating 10-15 minutes to 2-3 hours of work on these interventions.

BACKGROUND

(3) Frequency, unpredictability and complexity of care have a negative impact on care.

BACKGROUND

(4) Unfavorable conditions for moving generate care and occupational risks.

Beyond patient classification: the "hidden" face of nursing workload

This is a theoretical-reflective essay, which aimed to reflect on the centralization of Patient Classification Systems in workload and hospital nursing staff sizing. The reflexive interpretations were guided by two axes: Patient Classification Systems : constitution and utilities; and "Hidden" nursing activities in workload measurement. The first evidences the importance and the role of these instruments in workload identification and in hospital nursing staff sizing, exemplifying several possibilities to be used by nurses. On the other hand, with the second axis, it is clear that there are many nursing activities that are not sensitive to the application (even if systematic) of these means of patient assessment. Therefore, nursing workload measurement may be underestimated. It was inferred that the complexity of practice environments requires a macro and micro institutional look at the nursing workload measurement, especially when considered for workforce planning/sizing purposes.

Use of the Nursing Interventions Classification and Nurses’ Workloads: A Scoping Review

Background: The Nursing Interventions Classification allows the systematic organisation of care treatments performed by nurses, and an estimation of the time taken to carry out the intervention is included in its characteristics. The aim of this study is to explore the evidence related to the use of the Nursing Interventions Classification in identifying and measure nurses’ workloads. Methods: A scoping review was conducted through a search of the databases Ovid Medline, PubMed, Web of Science, CINAHL, Scopus, LILACS and Cuiden. The DeCS/MeSH descriptors were: “Standardized Nursing terminology” and “Workload”. The search was limited to articles in Spanish, English and Portuguese. No limits were established regarding year of publication or type of study. Results: Few reports were identified (n = 8) and these had methodological designs that contributed low levels of evidence. Research was focused on identifying specific interventions, types of activities, the prevalence of interventions and the time required to perform them. Conclusions: The evidence found on determination of nurses’ workloads using the Nursing Interventions Classification was inconclusive. It is essential to increase the number of reports, as well as the settings and clinical context in which the Nursing Interventions Classification is used, with greater quality and methodological rigour.

Além da classificação do paciente: a face “oculta” da carga de trabalho da enfermagem

RESUMO Ensaio teórico-reflexivo, que objetivou refletir acerca da centralização dos Sistemas de Classificação de Pacientes na aferição da carga de trabalho e dimensionamento de pessoal de enfermagem hospitalar. As interpretações reflexivas foram norteadas por dois eixos: Sistemas de Classificação de Pacientes: constituição e utilidades; e Atividades de enfermagem “ocultas” na aferição da carga de trabalho. O primeiro evidencia a importância e o protagonismo desses instrumentos na identificação da carga de trabalho e no dimensionamento de pessoal de enfermagem hospitalar, exemplificando-se diversas possibilidades a serem utilizadas pelos enfermeiros. Em contrapartida, com o segundo eixo, percebe-se que existem muitas atividades de enfermagem que não são sensíveis à aplicação (mesmo que sistemática) destes meios de avaliação do paciente. Logo, a mensuração da carga de trabalho da enfermagem pode ser subestimada. Inferiu-se que a complexidade dos ambientes de prática requer um olhar macro e micro institucional à aferição da carga de trabalho da enfermagem, especialmente quando considerada para fins de planejamento/dimensionamento da força de trabalho.