Fatores de insatisfação no trabalho segundo a percepção de enfermeiros de um hospital universitário

Classification and evaluation of the environment of the professional nursing practice in a teaching hospital

OBJECTIVE

to classify and evaluate the environment of the professional nursing practice in a teaching hospital.

METHOD

a cross-sectional study conducted with 188 nurses from a teaching hospital in the state of São Paulo, SP, Brazil. A questionnaire with sociodemographic and professional data and the Brazilian version of the Practice Environment Scale were used to classify and evaluate the environment of the professional nursing practice. Data was analyzed using Student's t-test, analysis of variance, Mann-Whitney, and Kruskal-Wallis tests with a significance level of 5% (p<0.05). The internal consistency of the instrument was evaluated using Cronbach's alpha.

RESULTS

the score's mean for the Brazilian version of the Practice Environment Scale was 2.54, and the participants considered two of the five subscales as unfavorable for the practice, namely: subscale 1, "Nurse Participation in Hospital Affairs" (2.37), and subscale 4, "Staffing and Resource Adequacy" (2.23).

CONCLUSION

the environment of the professional nursing practice has been classified as mixed, being evaluated with favorable conditions for the nursing practice, but the participation and involvement of nurses in hospital matters and the adequacy of resources to provide quality care need improvements.

Workload of nurses: observational study of indirect care activities/interventions

ABSTRACT Objective: Observe the workflow of nurses in hospitalization units identifying indirect care activities/interventions; measure the frequency and average time spent in performing them; and to verify the associations between average time of the activities interventions grouped into categories and per hospitalization unit. Method: Observational exploratory study using the timed technique. It was conducted in medical, surgical and specialized clinic units of a teaching hospital in the northwest of São Paulo Brazil, with 16 attending nurses as participants. Results: 90 hours of observation were performed, of which 58% (52 hours and 10 minutes) were related to indirect care activities of the patients. The most frequent activities/interventions were: "Communication" - 1,852 (44.1%), mean 34.6 (SD = 54); "Walking" - 1,023 (24.3%), mean 22 (SD = 49.2); and "Documentation" - 663 (15.8%), mean 82.7 (SD = 144.4). Conclusion: These findings favor a redesign of the work process and foster the need to update and refine the current workload measurement instruments.

Prazer no trabalho de técnicos de enfermagem do pronto-socorro de um hospital universitário público

Este estudo objetivou revelar os principais aspectos do processo de trabalho e os sentimentos de prazer vivenciados por técnicos de enfermagem que trabalham em um pronto-socorro do Paraná, Brasil. A psicodinâmica do trabalho sustenta teoricamente a pesquisa. Estudo descritivo, qualitativo, coleta de dados por entrevista semiestruturada e análise utilizando-se a técnica de análise de conteúdo. Para a seleção dos sujeitos, utilizou-se a técnica bola de neve. Surgiram aspectos importantes do processo de trabalho, como a imprevisibilidade do pronto-socorro, o trabalho em equipe e o modelo de cuidados integrais como precursor da humanização ao paciente. Os sentimentos de prazer originam-se do reconhecimento do trabalho pelo próprio sujeito que trabalha, pelo paciente ou pela sociedade, e do trabalho em equipe, percebido pela cooperação entre profissionais. Os sentimentos de prazer estão ligados ao reconhecimento do trabalho, havendo necessidade de valorizá-lo, pois o prazer no trabalho colabora para a saúde psíquica do trabalhador.