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Rafati F, Abaszadeh F, Ghanatsaman FA, Mashayekhi F, Dastyar N. The justification and practice of the patient rights charter from the perspective of patients admitted to surgical wards during COVID-19 pandemic: evidence from Southern Iran. BMC Health Serv Res 2024; 24:875. [PMID: 39090619 PMCID: PMC11295588 DOI: 10.1186/s12913-024-11372-7] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/27/2024] [Accepted: 07/29/2024] [Indexed: 08/04/2024] Open
Abstract
BACKGROUND Hospitals, as one of the core elements of healthcare service delivery, should pave the way for more efficient compliance with the Patient Rights Charter (PRC). The COVID-19 pandemic affected the interactions between healthcare providers and patients. The present study aimed to investigate the importance and practice of PRC from the perspective of hospitalized patients in surgical wards during the COVID-19 pandemic. METHODS The participants in this cross-sectional study were 355 patients who underwent surgery at Imam Khomeini Hospital in southern Kerman, Iran, in 2021. Data was collected by convenience sampling. The data in this study were collected using Justification and Practice of Patient Rights (JPPR). Data analysis was performed with SPSS-16 software using the Kruskal-Wallis, Wilcoxon, and Spearman correlation tests. RESULTS The total mean score for the justification of patient rights (PR) was 69.12 ± 58.44, which was significantly higher than the total mean score of PR practice (61.02 ± 1.32) (p < 0.001). In addition, the mean scores for all PR justification dimensions were significantly higher than the mean scores for PR practice (p < 0.05). A comparison of the dimensions of the PR justification showed service facilitation had the highest score and handling patient complaints had the lowest score. Furthermore, an analysis of the dimensions of PR practice indicated that handling patient complaints had the lowest score and other dimensions had the same score. CONCLUSION The results of this study showed that despite the great importance of PR from the patients' perspective, PR is not still practiced optimally. The findings from this study can have some clinical implications and help hospital managers to take measures to better adapt to the PRC with staff training and developing a strong policy to comply with the PRC, especially by paving the way for handling patient complaints.
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Affiliation(s)
- Foozieh Rafati
- Department of Nursing, Nursing and Midwifery School, Jiroft University of Medical Sciences, Jiroft, Iran
| | - Farzad Abaszadeh
- Clinical Education Research Center, Department of Medical Education, School of Medicine, Shiraz University of Medical Sciences, Shiraz, Iran
| | - Fatemeh Amiri Ghanatsaman
- Student Research Committee, Razi Faculty of Nursing and Midwifery, Kerman University of Medical Sciences, Kerman, Iran
| | - Fatemeh Mashayekhi
- Department of Nursing, Nursing and Midwifery School, Jiroft University of Medical Sciences, Jiroft, Iran
| | - Neda Dastyar
- Department of Nursing, Nursing and Midwifery School, Jiroft University of Medical Sciences, Jiroft, Iran.
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Moosavi S, Mousavi MS, Ahmadi A, Mardani A, Parsapoor A, Shamsi Gooshki E. Respecting patients' rights in hospitals: patients' and health-care workers' perspectives. J Med Ethics Hist Med 2023; 16:13. [PMID: 38260764 PMCID: PMC10801099 DOI: 10.18502/jmehm.v16i13.14308] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/18/2022] [Accepted: 09/12/2023] [Indexed: 01/24/2024] Open
Abstract
Considering the importance of respecting and observing patients' rights, this study aimed to assess the level of observance of hospitalized patients' rights from both patients' and health-care workers' (HCWs) perspectives. This cross-sectional descriptive-analytic study reports the responses of 486 patients and 887 HCWs in a public referral university hospital. The study illustrates that patients and HCWs think patients' rights are respected at a medium level; however, HCWs reported lower levels of respect for patients' rights than patients, and senior HCWs reported even lower levels than their younger colleagues. Older patients and those hospitalized in internal medicine wards reported lower respect for autonomy and responsiveness, and patients' companions reported lower levels of respect for patients' rights than the patients themselves.
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Affiliation(s)
- Soolmaz Moosavi
- Assistant Professor, Department of Medical Surgical, School of Nursing & Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
| | - Maryam Sadaat Mousavi
- Researcher, Medical Ethics Supervisor, Shariati Hospital, Tehran University of Medical Sciences, Tehran, Iran.
| | - Ayat Ahmadi
- Assistant Professor, Knowledge Utilization Research Center, Tehran University of Medical Sciences, Tehran, Iran.
| | - Amirhossein Mardani
- PhD in Information Science and Knowledge Study, Medical Ethics and History of Medicine Research Center, Tehran University of Medical Sciences, Tehran, Iran.
| | - Alireza Parsapoor
- Assistant Professor, Medical Ethics and History of Medicine Research Center, Tehran University of Medical Sciences, Tehran, Iran; Department of Medical Ethics, School of Medicine, Tehran University of Medical Sciences, Tehran, Iran.
| | - Ehsan Shamsi Gooshki
- Associated Professor, Medical Ethics and History of Medicine Research Center, Tehran University of Medical Sciences, Tehran, Iran; Department of Medical Ethics, School of Medicine, Tehran University of Medical Sciences, Tehran, Iran.
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Vitale E, Motamed-Jahromi M, Mea R, Abbaszadeh A. Nursing Advocacy Attitudes in Italian Nurses. Prof Case Manag 2023; 28:299-303. [PMID: 37787711 DOI: 10.1097/ncm.0000000000000686] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/04/2023]
Affiliation(s)
- Elsa Vitale
- Elsa Vitale, PhD, is currently at Centre of Mental Health, Modugno, Local Health Company Bari, Italy
- Mohadeseh Motamed-Jahromi, PhD, works at the Department of Medical-Surgical Nursing, School of Nursing, Fasa University of Medical Sciences, Fasa, Iran
- Rocco Mea, RN, works at San Carlo Hospital, Potenza, Italy
- Abbas Abbaszadeh, PhD, works at the Shahid Beheshti University of Medical Sciences, Academy of Medical Sciences, Tehran, Iran
| | - Mohadeseh Motamed-Jahromi
- Elsa Vitale, PhD, is currently at Centre of Mental Health, Modugno, Local Health Company Bari, Italy
- Mohadeseh Motamed-Jahromi, PhD, works at the Department of Medical-Surgical Nursing, School of Nursing, Fasa University of Medical Sciences, Fasa, Iran
- Rocco Mea, RN, works at San Carlo Hospital, Potenza, Italy
- Abbas Abbaszadeh, PhD, works at the Shahid Beheshti University of Medical Sciences, Academy of Medical Sciences, Tehran, Iran
| | - Rocco Mea
- Elsa Vitale, PhD, is currently at Centre of Mental Health, Modugno, Local Health Company Bari, Italy
- Mohadeseh Motamed-Jahromi, PhD, works at the Department of Medical-Surgical Nursing, School of Nursing, Fasa University of Medical Sciences, Fasa, Iran
- Rocco Mea, RN, works at San Carlo Hospital, Potenza, Italy
- Abbas Abbaszadeh, PhD, works at the Shahid Beheshti University of Medical Sciences, Academy of Medical Sciences, Tehran, Iran
| | - Abbas Abbaszadeh
- Elsa Vitale, PhD, is currently at Centre of Mental Health, Modugno, Local Health Company Bari, Italy
- Mohadeseh Motamed-Jahromi, PhD, works at the Department of Medical-Surgical Nursing, School of Nursing, Fasa University of Medical Sciences, Fasa, Iran
- Rocco Mea, RN, works at San Carlo Hospital, Potenza, Italy
- Abbas Abbaszadeh, PhD, works at the Shahid Beheshti University of Medical Sciences, Academy of Medical Sciences, Tehran, Iran
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Al Jabri F, Kvist T, Turunen H. Core competencies of healthcare professionals in Oman: Research and evidence-based practice needs attention. Nurs Open 2023; 10:2053-2065. [PMID: 36323624 PMCID: PMC10006615 DOI: 10.1002/nop2.1453] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/30/2021] [Revised: 05/14/2022] [Accepted: 10/11/2022] [Indexed: 11/05/2022] Open
Abstract
AIM The aim of the study was to examine (1) the perceptions on core competencies of healthcare professionals working at clinical settings in Oman and (2) which demographic characteristics explain the overall core competency. DESIGN A cross-sectional design. METHODS Healthcare Professional Core Competency Instrument, consisting of 11 sub-scales with 81 items, was distributed to healthcare professionals (n = 1,543; 826 nurses and 717 physicians) who worked at primary, secondary and tertiary healthcare institutions. Descriptive statistics, t-test, ANOVA and linear regression were used for data analysis. RESULTS Altogether 1,078 healthcare professionals (628 nurses and 450 physicians) responded representing 70% overall response rate. Healthcare professionals perceived their overall core competence as excellent, safety being the highest, and research and evidence-based practice was the lowest. The multiple linear regression analysis revealed that ethnicity, gender and years of working experience were the characters that explained the overall core competence, where expatriate senior professionals reported higher competency levels compared with counterparts.
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Affiliation(s)
- Fatma Al Jabri
- Department of Nursing Science, University of Eastern Finland, Kuopio, Finland
| | - Tarja Kvist
- Department of Nursing Science, University of Eastern Finland, Kuopio, Finland
| | - Hannele Turunen
- Department of Nursing Science, University of Eastern Finland, Kuopio, Finland
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Mahmoudi G, Asadi Abu Kheili M, Yazdani Charati J. Exploring health-care providers understanding and experiences of providing patient-centered care in hospitalized patients based on patient's bill of rights: A qualitative study. JOURNAL OF NURSING AND MIDWIFERY SCIENCES 2022. [DOI: 10.4103/jnms.jnms_38_21] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/04/2022] Open
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Kupcewicz E, Grochans E, Kadučáková H, Mikla M, Bentkowska A, Kupcewicz A, Andruszkiewicz A, Jóźwik M. Personalized Healthcare: The Importance of Patients' Rights in Clinical Practice from the Perspective of Nursing Students in Poland, Spain and Slovakia-A Cross-Sectional Study. J Pers Med 2021; 11:jpm11030191. [PMID: 33799524 PMCID: PMC7999689 DOI: 10.3390/jpm11030191] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/24/2021] [Revised: 02/24/2021] [Accepted: 03/09/2021] [Indexed: 11/26/2022] Open
Abstract
Background: This study aimed to define the role and importance of patients’ rights in personalized healthcare from the perspective of nursing students in Poland, Spain and Slovakia. Methods: The research was carried out by means of a diagnostic survey, using the survey technique, with the participation of 1002 nursing students attending a full-time undergraduate study program at three European countries. The “Patients’ rights” questionnaire was used as a research tool. The average age of students was 21.6 years (±3.4). The empirical material collected was subjected to a statistical analysis. Results: The study demonstrated that 72.1% of nursing students from Spain, 51.2% from Poland and 38.5% from Slovakia believe that patients’ rights are respected at a good level in their country. Significant intergroup differences (F = 67.43; p < 0.0001) were observed in the self-assessment of students’ knowledge of patients’ rights. The highest average values were obtained by students from Spain (3.54 ± 0.92), while 35.9% of students from Slovakia and 25.5% from Poland were quite critical and pointed to their low level of knowledge of patients’ rights in their self-assessment. When ranking patients’ rights related to respecting dignity, students from Spain obtained much higher average values (4.37 ± 0.92) than students from the other two countries. Conclusions: The level of students’ knowledge of patients’ rights and the respect for patients’ rights by medical personnel is, in the opinion of the respondents, quite diverse and requires in-depth educational activities among nursing students at the university level in respective countries.
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Affiliation(s)
- Ewa Kupcewicz
- Department of Nursing, Collegium Medicum, University of Warmia and Mazury in Olsztyn, 14 C Zolnierska Street, 10-719 Olsztyn, Poland
- Correspondence: ; Tel.: +48-696-076-764
| | - Elżbieta Grochans
- Department of Nursing, Pomeranian Medical University in Szczecin, 48 Zolnierska Street, 71-210 Szczecin, Poland;
| | - Helena Kadučáková
- Department of Nursing, Faculty of Health, Catholic University in Ruzomberok, 48 A. Hlinku Street, 034-01 Ruzomberok, Slovakia;
| | - Marzena Mikla
- Department of Nursing, Campus de Espinardo, University of Murcia, Edificio 23, 30100 Murcia, Spain;
- Murcian Institute of Biosanitary Research (IMIB), 30120 Murcia, Spain
| | - Aleksandra Bentkowska
- Oncological and General Surgery Clinic, University Clinical Hospital in Olsztyn, 30 Warszawska Street, 10-900 Olsztyn, Poland;
| | - Adam Kupcewicz
- Faculty of Law and Administration, University of Warmia and Mazury in Olsztyn, 2 Oczapowskiego Street, 10-719 Olsztyn, Poland;
| | - Anna Andruszkiewicz
- Department of Basic Clinical Skills and Postgraduate Education for Nurses and Midwifes, Nicolaus Copernicus University in Toruń, Łukasiewicza 1 Street, 85-821 Bydgoszcz, Poland;
| | - Marcin Jóźwik
- Department of Gynecology and Obstetrics, Faculty of Medicine, Collegium Medicum, University of Warmia and Mazury in Olsztyn, 44 Niepodleglosci Street, 10-045 Olsztyn, Poland;
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Kamali M, Mousavi SK. Observance of patients' rights by physicians and nurses from the COVID-19 patients' perspective. J Med Ethics Hist Med 2020; 13:33. [PMID: 34055249 PMCID: PMC8141208 DOI: 10.18502/jmehm.v13i33.5315] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/15/2020] [Accepted: 12/16/2020] [Indexed: 11/24/2022] Open
Abstract
Observance of patients' rights is a significant indicator in evaluating the quality of healthcare services. The COVID-19 pandemic has become a global crisis and affected the interactions between healthcare providers and patients. This study examined the COVID-19 patients’ viewpoint about the observance of their rights by physicians and nurses. This study is a descriptive cross-sectional work of research conducted on the COVID-19 patients in Zanjan Province, Iran, in September 2020. The subjects were selected through convenience sampling, and data was collected using a two-section questionnaire consisting of a demographic characteristics survey and a Likert-type scale for evaluating patients' rights observance. The validity and reliability of the questionnaire were found to be acceptable, and the collected data was analyzed in SPSS v.26 using descriptive statistics, independent t-test, and ANOVA test. The mean score of observance of patients' rights was 69.60±7.36, representing a moderate level. The highest and lowest scores for the observance of patients' rights were related to the dimensions of courteous communication and responsibility, respectively. A significant relationship was found between the observance of patients’ rights and their marital status, health insurance, and education level (P<0.05). This study showed that the observance of the COVID-19 patients' rights has not been affected by the social agitation caused by this disease.
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Affiliation(s)
- Mohsen Kamali
- Researcher, Department of Nursing, Abhar School of Nursing, Zanjan University of Medical Sciences, Zanjan, Iran
| | - Seyed Kazem Mousavi
- Researcher, Department of Nursing, Abhar School of Nursing, Zanjan University of Medical Sciences, Zanjan, Iran
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