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Kovacevic L, Naik R, Lugo-Palacios DG, Ashrafian H, Mossialos E, Darzi A. The impact of collaborative organisational models and general practice size on patient safety and quality of care in the English National Health Service: A systematic review. Health Policy 2023; 138:104940. [PMID: 37976620 DOI: 10.1016/j.healthpol.2023.104940] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/20/2023] [Revised: 10/31/2023] [Accepted: 11/03/2023] [Indexed: 11/19/2023]
Abstract
Collaborative primary care has become an increasingly popular strategy to manage existing pressures on general practice. In England, the recent changes taking place in the primary care sector have included the formation of collaborative organisational models and a steady increase in practice size. The aim of this review was to summarise the available evidence on the impact of collaborative models and general practice size on patient safety and quality of care in England. We searched for quantitative and qualitative studies on the topic published between January 2010 and July 2023. The quality of articles was assessed using the Newcastle-Ottawa Scale and the Critical Appraisal Skills Programme checklist. We screened 6533 abstracts, with full-text screening performed on 76 records. A total of 29 articles were included in the review. 19 met the inclusion criteria following full-text screening, with seven identified through reverse citation searching and three through expert consultation. All studies were found to be of moderate or high quality. A predominantly positive impact on service delivery measures and patient-level outcomes was identified. Meanwhile, the evidence on the effect on pay-for-performance outcomes and hospital admissions is mixed, with continuity of care and access identified as a concern. While this review is limited to evidence from England, the findings provide insights for all health systems undergoing a transition towards collaborative primary care.
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Affiliation(s)
- Lana Kovacevic
- NIHR Imperial Patient Safety Translational Research Centre, Institute of Global Health Innovation, Imperial College London, Queen Elizabeth Queen Mother Wing, St Mary's Hospital, South Wharf Road, W2 1NY, London, UK; Department of Surgery and Cancer, Imperial College London, St Mary's Hospital, W2 1NY, London, UK.
| | - Ravi Naik
- Institute of Global Health Innovation, Imperial College London, Faculty Building, South Kensington Campus, Kensington, SW7 2AZ, London, UK; Department of Surgery and Cancer, Imperial College London, St Mary's Hospital, W2 1NY, London, UK
| | - David G Lugo-Palacios
- Institute of Global Health Innovation, Imperial College London, Faculty Building, South Kensington Campus, Kensington, SW7 2AZ, London, UK; Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, 15-17 Tavistock Place, WC1H 9SH, London, UK
| | - Hutan Ashrafian
- Institute of Global Health Innovation, Imperial College London, Faculty Building, South Kensington Campus, Kensington, SW7 2AZ, London, UK; Department of Surgery and Cancer, Imperial College London, St Mary's Hospital, W2 1NY, London, UK
| | - Elias Mossialos
- Institute of Global Health Innovation, Imperial College London, Faculty Building, South Kensington Campus, Kensington, SW7 2AZ, London, UK; Department of Health Policy, London School of Economics and Political Science, Houghton Street, WC2A 2AE, London, UK
| | - Ara Darzi
- Institute of Global Health Innovation, Imperial College London, Faculty Building, South Kensington Campus, Kensington, SW7 2AZ, London, UK; Department of Surgery and Cancer, Imperial College London, St Mary's Hospital, W2 1NY, London, UK
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Mills T, Madden M, Stewart D, Gough B, McCambridge J. Integration of a clinical pharmacist workforce into newly forming primary care networks: a qualitatively driven, complex systems analysis. BMJ Open 2022; 12:e066025. [PMID: 36328385 PMCID: PMC9639102 DOI: 10.1136/bmjopen-2022-066025] [Citation(s) in RCA: 5] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/06/2022] Open
Abstract
OBJECTIVE The introduction of a new clinical pharmacist workforce via Primary Care Networks (PCNs) is a recent national policy development in the National Health Service in England. This study elicits the perspectives of people with responsibility for local implementation of this national policy package. Attention to local delivery is necessary to understand the contextual factors shaping the integration of the new clinical pharmacy workforce, and thus can be expected to influence future role development. DESIGN A qualitative, interview study SETTING AND PARTICIPANTS: PCN Clinical Directors and senior pharmacists across 17 PCNs in England (n=28) ANALYSIS: Interviews were transcribed, coded and organised using the framework method. Thematic analysis and complex systems modelling were then undertaken iteratively to develop the themes. RESULTS Findings were organised into two overarching themes: (1) local organisational innovations of a national policy under conditions of uncertainty; and (2) local multiprofessional decision-making on clinical pharmacy workforce integration and initial task assignment. Although a phased implementation of the PCN package was planned, the findings suggest that processes of PCN formation and clinical pharmacist workforce integration were closely intertwined, with underpinning decisions taking place under conditions of considerable uncertainty and workforce pressures. CONCLUSIONS National policy decisions that required General Practitioners to form PCNs at the same time as they integrated a new workforce risked undermining the potential of both PCNs and the new workforce. PCNs require time and support to fully form and integrate clinical pharmacists if successful role development is to occur. Efforts to incentivise delivery of PCN pharmacy services in future must be responsive to local capacity.
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Affiliation(s)
- Thomas Mills
- Department of Health Sciences, University of York, York, UK
- PHIRST South Bank, London South Bank University, London, UK
| | - Mary Madden
- Department of Health Sciences, University of York, York, UK
| | - Duncan Stewart
- Centre for Primary Health and Social Care, London Metropolitan University, London, UK
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