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Lee CR, Chu ETH, Shen HC, Hsu J, Wu HM. An indoor location-based hospital Porter management system and trace analysis. Health Informatics J 2023; 29:14604582231183399. [PMID: 37311106 DOI: 10.1177/14604582231183399] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/15/2023]
Abstract
Porters play an important role in supporting hospital operations. Their responsibilities include transporting patients and medical equipment between wards and departments. They also need to deliver specimens, drugs, and patients' notes to the correct place at the right time. Therefore, maintaining a trustworthy and reliable porter team is crucial for hospitals to ensure the quality of patient care and smooth the flow of daily operations. However, most existing porter systems lack detailed information about the porter movement process. For example, the location of porters is not transparent to the dispatch center. Thus, the dispatcher does not know if porters are spending all their time providing services. The invisibility makes it difficult for hospitals to assess and improve the efficiency of porter operations. In this work, we first developed an indoor location-based porter management system (LOPS) on top of the infrastructure of indoor positioning services in the hospital National Taiwan University Hospital YunLin Branch. The LOPS provides real-time location information of porters for the dispatcher to prioritize tasks and manage assignments. We then conducted a 5-month field trial to collect porters' traces. Finally, a series of quantitative analyses were performed to assess the efficiency of porter operations, such as the movement distribution of porters in different time periods and areas, workload distribution among porters, and possible bottlenecks of delivering services. Based on the analysis results, recommendations were given to improve the efficiency of the porter team.
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Affiliation(s)
- Chia-Rong Lee
- National Yunlin University of Science and Technology, Douliu, Taiwan
| | - Edward T-H Chu
- National Yunlin University of Science and Technology, Douliu, Taiwan
| | - Hong-Cheng Shen
- National Yunlin University of Science and Technology, Douliu, Taiwan
| | - Juin Hsu
- National Taiwan University Hospital YunLin Branch, Douliu, Taiwan
| | - Hui-Mei Wu
- National Taiwan University Hospital YunLin Branch, Douliu, Taiwan
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Xi X, Wei S, Lin KL, Zhou H, Wang K, Zhou H, Li Z, Nan N, Qiu L, Hu F, Tsai FS, Chen D. Digital Technology, Knowledge Level, and Food Safety Governance: Implications for National Healthcare System. Front Public Health 2021; 9:753950. [PMID: 34900901 PMCID: PMC8655841 DOI: 10.3389/fpubh.2021.753950] [Citation(s) in RCA: 6] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/05/2021] [Accepted: 10/28/2021] [Indexed: 11/13/2022] Open
Abstract
Exploring the intrinsic relationship between digital technology and the efficiency of food safety supervision contributes to a better understanding of the role of digital technology in food safety supervision and how to maximize its influence. This study employed sample data from 31 regions in China between 2015 and 2017 for an empirical analysis of the correlation between the two and to examine the moderating effects of the knowledge levels of food producers and consumers. The results show that the development of digital technology contributes to enhancing the efficiency of food safety supervision. In this process, the higher the knowledge level of consumers, the greater the positive promotional effect of digital technology. On the contrary, when the knowledge level of producers is higher, it is not conducive to enhancing the effect of digital technology on the efficiency of food safety supervision. The author holds the view that this is related to the fact that employees in the food production and manufacturing industry have insufficient moral and legal knowledge. This not only limits the effect of digital technology on enhancing the efficiency of food safety supervision, but also opens the door to illegal production for some unprincipled producers. The policy implications are that digital technology should be used to improve food safety supervision, the moral and legal knowledge of food producers should be improved, and consumers should be encouraged to use digital technology more in the pursuit of food safety. Implications for national healthcare system would be also discussed in our paper.
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Affiliation(s)
- Xun Xi
- Global Value Chain Research Center, Zhejiang Gongshang University, Hangzhou, China.,School of Management, Shandong Technology and Business University, Yantai, China
| | - Shaobin Wei
- International Business Research Institute, Zhejiang Gongshang University, Hangzhou, China
| | - Kuen-Lin Lin
- Department of Business Management, College of Management, Cheng Shiu University, Kaohsiung, Taiwan
| | - Haitao Zhou
- School of Master of Business Administration, Zhejiang Gongshang University, Hangzhou, China
| | - Kui Wang
- School of Economics, Huazhong University of Science and Technology, Wuhan, China
| | - Haiyan Zhou
- China Center for Economic Research, East China Normal University, Shanghai, China
| | - Zhao Li
- School of Master of Business Administration, Zhejiang Gongshang University, Hangzhou, China
| | - Nan Nan
- School of Economics and Management, Shihezi University, Shihezi, China
| | - Liping Qiu
- Global Value Chain Research Center, Zhejiang Gongshang University, Hangzhou, China
| | - Feng Hu
- Global Value Chain Research Center, Zhejiang Gongshang University, Hangzhou, China
| | - Fu-Sheng Tsai
- Department of Business Administration, Cheng Shiu University, Kaohsiung, Taiwan.,Center for Environmental Toxin and Emerging-Contaminant Research, Cheng Shiu University, Kaohsiung, Taiwan.,Super Micro Mass Research and Technology Center, Cheng Shiu University, Kaohsiung, Taiwan
| | - Dongxiang Chen
- School of Business Administration, Zhejiang University of Finance & Economics Dongfang College, Haining, China
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