ICT in Rural Areas from the Perspective of Dairy Farming: A Systematic Review

How do dairy farmers communicate with the government? A case study in northwest of Spain

With the aim of assessing the farmers’ situation in terms of the use of ICT (Information and Communication Technologies) and their relationship with the e-government (electronic government), a case study consisting of 34 face-to-face surveys between February and March 2020 in dairy farms in the region of Galicia (Spain) was conducted. From the census, we chose those farms considered most representative taking into account the following criteria: the level of CAP (Common Agricultural Policy) and the production of milk (litres / cow and year). The results show that, in spite of the fact that a vast majority of the users use the web tools of the Public Administration, there are many users who find problems related to the agility and ease of use of these tools, especially when compared with private APPs which they also use daily in connection to their farms. Our research delves into those farmers who do not use the internet and the alternative methods which they employ. The telephone helpline is particularly important, as it is the favourite method of smaller farms.

Changes in Use of Communication Channels by Livestock Farmers during the COVID-19 Pandemic

The study aims to identify any changes in the communication channels used by Slovenian livestock farmers before and during the COVID-19 pandemic, as well as the main (dis)advantages of relying on them. An online survey was completed by 502 Slovenian farmers of various farm enterprises in winter 2020/2021. Most respondents generally used telephone, e-mail, and the internet to obtain agricultural information before and during the COVID-19 pandemic. During the pandemic, farmers increasingly relied on online conferences and social networking sites. At the same time, younger farmers and farmers with a higher education level used digital channels the most frequently, with men doing so more often than women. Digital channels were primarily used by cattle and horse farmers, while cattle farmers showed the greatest online conference participation. Respondents reported having more time to spend with their families and animals as an advantage and the lack of face-to-face interaction with other farmers and advisers as a disadvantage of such communication patterns. As the study reveals differences in the use of communication channels during the COVID-19 pandemic by various farmers, a new communication strategy is needed that involves the use of appropriate communication channels to provide farmers with agricultural information both during the COVID-19 situation and later.

Factors Affecting e-Government Adoption by Dairy Farmers: A Case Study in the North-West of Spain

With the objective of assessing the farmers’ situation regarding the use of the ICT and their relations with the electronic government, a case study consisting in the realization of 34 face-to-face surveys was conducted between February and March 2020 in dairy farms in the region of Galicia (Spain). The sample was selected according to one of the most important online journals in the farming sector at a national level. From the census, we chose those farms considered most representative taking into account the main criteria: the level of PAC (Common Agrarian Politics) subsidies and milk production (litres/cow and year). The results show that the majority of the farmers used the internet, but on many an occasion, they were discontented in relation to the poor connection quality in their farms. In regard to the use of the electronic government for procedures related to their farms, many of them were able to perform them through the government website; however, there were procedures which the users defined as “complex” and which had to be outsourced to authorised entities. The results also show that the farmers do want to employ the e-government, mainly because of the time and cost saving; however, the current web pages do not meet the users’ expectations. Finally, this situation, applied to a region placed among the 10 most productive regions of milk, is comparable to what happens in other regions.