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A Review of Digital Era Governance Research in the First Two Decades: A Bibliometric Study. FUTURE INTERNET 2022. [DOI: 10.3390/fi14050126] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/05/2023] Open
Abstract
The emergence of digital technologies has profoundly affected and transformed almost every aspect of societal relations. These impacts have also reached public administration, including its governance. Digital technologies’ rise has paved the way for the surfacing of a new public governance model called the Digital Era Governance (DEG) model (often referred to as e-government, digital government, e-governance, or digital governance) in which digital technologies play a central role. Therefore, the main aim of this paper is to provide a comprehensive and in-depth examination of DEG research over the past two decades. Bibliometric analysis is based on the Scopus database that contains 9175 documents published between 2001 and 2020. In this context, several established and innovative bibliometric approaches are applied. The results reveal the growth of DEG research over the last two decades, especially in recent years, as accelerated by several of the most relevant documents published in reputable journals such as Government Information Quarterly. Most DEG research has been conducted in Anglo-Saxon countries, as confirmed while examining the most relevant authors’ affiliations and collaborations. The results also indicate that DEG has advanced from conventional public services to citizen-oriented e-services by including citizens’ participation and, most recently, even to smart services by facilitating emerging and disruptive technologies. The findings add to the stock of scientific knowledge and support the evidence-based policymaking needed to successfully pursue a sustainable future.
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How do dairy farmers communicate with the government? A case study in northwest of Spain. INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH 2022. [DOI: 10.4018/ijegr.300774] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/09/2022]
Abstract
With the aim of assessing the farmers’ situation in terms of the use of ICT (Information and Communication Technologies) and their relationship with the e-government (electronic government), a case study consisting of 34 face-to-face surveys between February and March 2020 in dairy farms in the region of Galicia (Spain) was conducted. From the census, we chose those farms considered most representative taking into account the following criteria: the level of CAP (Common Agricultural Policy) and the production of milk (litres / cow and year). The results show that, in spite of the fact that a vast majority of the users use the web tools of the Public Administration, there are many users who find problems related to the agility and ease of use of these tools, especially when compared with private APPs which they also use daily in connection to their farms. Our research delves into those farmers who do not use the internet and the alternative methods which they employ. The telephone helpline is particularly important, as it is the favourite method of smaller farms.
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