Quality of Work: Validation of a New Instrument in Three Languages

Development and validation of the Quality of Work Life Scale for elderly workers

BACKGROUND

With the rapid rise in the elderly population and their labour force participation, quality of work life (QoWL) of elderly workers becomes an important concept. A valid instrument to measure elderly workers QoWL is a prerequisite to further in this direction.

OBJECTIVE

To develop and validate the Quality of Work Life Scale-Elderly (QoWLS-E) for elderly workers 60 years and above in Sri Lanka.

METHODS

The development and validation of 35 items in QoWLS-E was carried out in two stages. Using a literature search and expert opinion, the items were developed in English language and later translated to Sinhala language. The initial scale consisted of 38 items and a principle component analysis (PCA) was conducted among 275 elderly workers in selected administrative divisions of Colombo district. Then a confirmatory factor analysis (CFA) was conducted among a separate group of 250 elderly workers to confirm the factor structure of the developed scale.

RESULTS

PCA identified 9 principle components accounting for a variance of 71%, which was later confirmed in the CFA (RMSEA-0.07, SRMR-1.0, NNFI-0.87, GFI-0.82, CFI-0.96). The final QoWLS-E with a structure of 9 domains namely; physical health, psychological, welfare facility, safety, job content, co-worker, supervisor, flexibility and autonomy having 35 items correlated satisfactorily with Cronbach's alpha of 0.77 and test - retest reliability of 0.82.

CONCLUSION

QoWLS-E is conceptually and culturally appropriate to assess Quality of Work Life Scale in elderly. It could be a useful tool to describe and monitor improvement of QOWL in elderly.

COVID-19 countermeasures at the workplace, psychological well-being, and mental health - a nationally representative latent class analysis of Luxembourgish employees

The COVID-19 pandemic has massively changed people's working lives all over the world. While various studies investigated the effects from pandemic-induced unemployment and telecommuting, there is a lack of research regarding the impact of workplace COVID-19 countermeasures on well-being and mental health for employees who are still working on site. Thus, the aim of the present study was to investigate the prevalence of workplace COVID-19 countermeasures in organizations in Luxembourg. A person-centered approach was applied in order to explore how employees' psychological well-being and health (i.e., general psychological well-being, vigor, work satisfaction, work-related burnout, somatic complaints, fear of COVID-19 infection) are impacted by organizational countermeasures and whether there are certain employee groups that are less protected by these. Results of a latent class analysis revealed four different classes (Low level of countermeasures, Medium level of countermeasures, High level of countermeasures, High level of countermeasures low distance). Employees working in a healthcare setting were more likely than employees working in a non-healthcare setting to be members of the High level of countermeasures low distance class. Class membership was meaningfully associated with all well-being outcomes. Members of the High level of countermeasures class showed the highest level of well-being, whereas Members of the Low level of countermeasures class and the High level of countermeasures low distance class showed the lowest level of well-being. Policy makers and organizations are recommended to increase the level of COVID-19 countermeasures as an adjunctive strategy to prevent and mitigate adverse mental health and well-being outcomes during the COVID-19 pandemic.

Supplementary Information

The online version contains supplementary material available at 10.1007/s12144-022-03377-4.

The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work

(1) Background: Job quality is a multidimensional and elusive concept that is back in vogue among social scientists and policymaker. The current study proposes a new job quality approach that is compared with the European Working Conditions Survey framework and structured with the help of the Job Demands-Resources model. Two new measures of job quality, the Quality of Work Index (QoW) and the Quality of Employment Index (QoE) are developed and validated in three different languages (German, French, Luxembourgish). The QoW is composed of 43 items, focusing on four areas of work—work intensity, job design, social conditions, and physical conditions (subdivided in eleven components)—which are particularly important for employees’ well-being. The QoE is composed of 13 items that cover training opportunities, career advancement, job security, employability, work life conflict, and income satisfaction. (2) Methods: Data were collected via computer-assisted telephone interviews in a representative sample of 1522 employees working in Luxembourg (aged 17–67 years; 57.2% male). (3) Results: Confirmatory factor analysis confirmed the proposed factors structure and scalar measurement invariance for the three different language versions. Internal consistencies were satisfactory for all subscales (Cronbach’s α between 0.70 and 0.87). Correlations and hierarchical regression analyses with different psychological health measures (i.e., burnout, general well-being, psychosomatic complaints, work satisfaction, vigor) and subjective work performance confirmed the construct validity of the new instruments. (4) Conclusions: The QoW and the QoE are globally and on the level of the sub-categories effective tools to measure job quality, which could be used to compare job quality between organizations and different countries. Furthermore, the current study confirms associations between the different components of the QoW and QoE and employees’ health.