Ambassador Animals Do Not Have a Clear Effect on Visitor Conservation Knowledge and Attitudes Toward Exotic Pets at a Zoo Exhibit

There is relatively little work examining visitor outcomes of ambassador animal programs, such as whether these programs are educationally effective or unintentionally promote exotic pet ownership. We designed a two-way factorial experiment to test whether ambassador animals enhanced or detracted from the educational outcomes of a zoo exhibit. We surveyed 312 visitors at the Oakland Zoo at a static exhibit focused on the illegal wildlife trade. Participants were surveyed either before or after visiting the exhibit, with or without a trainer presenting either an ambassador ball python (Python regius) or yellow-naped Amazon parrot (Amazona auropalliata). The survey assessed attitudes toward conservation, knowledge of conservation behavior, and the suitability of various species, including the ambassador species, as pets. We used an ANOVA to examine 299 complete surveys for differences between experimental groups' mean responses. There were no significant differences in conservation attitudes. Subjects demonstrated more knowledge of conservation behavior after leaving the exhibit, regardless of whether or not an animal was present. While the exhibit reduced favorable attitudes toward parrots as pets, ambassador animal presence neither positively nor negatively impacted on this effect. Participants who viewed a python were more likely to indicate that they viewed a python as a good pet. However, the sample expressed overall negative attitudes toward exotic pet ownership. This study suggests that ambassadors neither enhanced learning nor unintentionally promoted exotic pets. Further research is needed to understand the role of interpretive messaging when using ambassadors in an educational context.

Trends in Reptile Holdings Across UK Zoos: Identification of the Factors Responsible for Declining Numbers of Venomous Snake

Zoos are under increasing pressure to strategically manage their collections to maximize visitor attendance, financial income, and their contribution to conservation. As a result, the compositions of zoo collections are undergoing significant changes. Many zoos are keeping fewer species and prioritizing keeping large flagship animals that are more attractive to the public. To understand the effects these changes are having on captive reptile numbers, we have analyzed the trends in reptile holdings between 2003 and 2023 at UK zoos. Our findings show that despite an overall increase in reptile numbers in the period analyzed, there has been a dramatic decline in the number of venomous snakes held at UK zoos, and as a result, venomous snakes are being excluded from many of the conservation benefits that zoos provide. To understand the key factors contributing to the decline in venomous snake numbers, 57 staff members across 35 different BIAZA-accredited zoos were surveyed. Results from the survey identified that a perceived increased risk of harm, increasingly stringent health and safety regulations, and increased husbandry requirements were all key contributing factors to why venomous snake numbers at zoos are in decline.

Benchmarking Giant Panda Welfare in Tourism: A Co-Design Approach for Animals, Tourists, Managers, and Researchers

This study introduces a co-design benchmarking framework to understand tourists' perceptions of animal welfare, integrating diverse perspectives from tourists, researchers, and animals. By leveraging scientific theories to establish benchmark dimensions, the framework is refined through visitor input, ensuring a robust and adaptable methodological tool for assessing tourists' perceptions and animal informed consent in wildlife tourism. Using the Chengdu Research Base of Giant Panda Breeding as an example, we analyzed 4839 visitor comments collected from March to August 2023 to benchmark perceptions of giant panda welfare. This approach underscores the importance of effective communication in educational initiatives, aiming to enhance public literacy and knowledge about animal welfare. By addressing the complexity and variability in tourists' perceptions, the proposed framework contributes to more impactful conservation education efforts. The study demonstrates that a collaborative effort results in a benchmarking framework that is firmly grounded in theoretical foundations yet flexible enough to adapt based on visitors' insights and animal participation. Ultimately, this comprehensive approach ensures that educational initiatives resonate with tourists' diverse backgrounds, fostering a deeper understanding and commitment to animal welfare and conservation, which, we argue, should be key components of sustainable tourism.

Human-animal interactions and machine-animal interactions in animals under human care: A summary of stakeholder and researcher perceptions and future directions

Animals under human care are exposed to a potentially large range of both familiar and unfamiliar humans. Human-animal interactions vary across settings, and individuals, with the nature of the interaction being affected by a suite of different intrinsic and extrinsic factors. These interactions can be described as positive, negative or neutral. Across some industries, there has been a move towards the development of technologies to support or replace human interactions with animals. Whilst this has many benefits, there can also be challenges associated with increased technology use. A day-long Animal Welfare Research Network workshop was hosted at Harper Adams University, UK, with the aim of bringing together stakeholders and researchers (n = 38) from the companion, farm and zoo animal fields, to discuss benefits, challenges and limitations of human-animal interactions and machine-animal interactions for animals under human care and create a list of future research priorities. The workshop consisted of four talks from experts within these areas, followed by break-out room discussions. This work is the outcome of that workshop. The key recommendations are that approaches to advancing the scientific discipline of machine-animal interactions in animals under human care should focus on: (1) interdisciplinary collaboration; (2) development of validated methods; (3) incorporation of an animal-centred perspective; (4) a focus on promotion of positive animal welfare states (not just avoidance of negative states); and (5) an exploration of ways that machines can support a reduction in the exposure of animals to negative human-animal interactions to reduce negative, and increase positive, experiences for animals.

An International Investigation of the Prevalence of Negative Visitor Behaviour in the Zoo

Negative visitor behaviour is an understudied area of zoo research, even though negative actions can have serious implications for animal welfare. This research project investigated the prevalence of negative visitor behaviours at four different zoos. It included observations of visitors at seven different taxa exhibits and three different types of enclosures. A modified version of behaviour sampling was used to record visitor behaviour and the activity of the animals, while a negative binomial regression was conducted to test the significance of several predictor variables against the number of negative behaviours observed. Negative visitor behaviour was relatively common, occurring in 57% of observations. Banging was the most commonly observed negative action. Negative behaviours were influenced by zoo (p < 0.001), species (p < 0.001) and the number of visitors present (p < 0.001). The charismatic species were the most harassed animals included in the study, while children were the most likely to engage in negative behaviour. Negative visitor behaviours occurred more frequently when animals were active and in close proximity to visitors. It is imperative for zoos to understand visitors' behaviour so that they can effectively communicate with their visitors to minimise negative actions and promote better animal welfare.

Thinking with Civets: The Role of Zoos in the Decolonisation of Animal Tourism

Civets belong to the family Viverridae, an ancient line of 'cat-like' animals. Despite their large geographic distribution across southeast Asia and parts of Africa, little scientific attention has been attributed to Viverrids or Viverrid-human relations. This paper applies the lens of civets to explore the tensive intersection between animal welfare, conservation, and colonialism within the tourism landscape. Through thinking with civets, this paper brings two forms of animal commodification into dialogue: (1) the management of civets in zoos around the globe and (2) the rising trend in civet coffee production and tourism in Asia. By qualitatively analysing the entanglements between colonialism, animal welfare, and conservation and how each impacts the lives and treatment of civets in tourism, this paper calls for enhanced reflexivity and thus the decolonisation of animal-based tourism. Suggestions are made on how zoos may progress towards the decolonisation of animal tourism, and the argument is made that zoos are well positioned and morally obligated to answer this call. By doing so, greater attention can be given to the animals whose lives are most affected by the global tourism landscape.

The Impact of Visitors on Non-Primate Species in Zoos: A Quantitative Review

Visitors are a prominent feature in the lives of zoo animals, and their presence can cause a range of impacts on zoo animals (typically classed as positive, negative or neutral impacts), commonly referred to as the ‘visitor effect’. This paper quantitatively collates the literature on the visitor effect in non-primate species, investigates the types of measures used to assess impacts of visitors on animals and considers whether impacts vary across non-primate species in zoos. In total, there were 105 papers which had investigated the impact of zoo visitors on 252 non-primate species/species groups. There has been a steady increase in visitor effect research in zoos since 2012 and this body of work incorporates species from avian (28% study species), reptilian (9%), amphibian (2%), fish (4%) and invertebrate taxa (1%). However, there is still a bias towards mammalian species (56%). The response to visitors varied across taxa. Amphibians responded negatively to visitors more frequently than would be expected by chance (p < 0.05), birds responded neutrally more frequently than would be expected by chance (p < 0.05) and fish responded neutrally and ‘unknown’ more frequently than would be expected by chance (p < 0.05). This review highlighted a number of animal-based metrics which have been used to assess the impacts of visitors on animals, with measures used varying across taxa. Moving forwards, it is recommended that moving forwards researchers incorporate a suite of measures, incorporating those which are meaningful in terms of being representative of individual animal experiences and animal welfare, collected in a manner which should capture those metrics accurately.

Effects of New Seal Introductions on Conspecific and Visitor Activity

Simple Summary

Modern zoos and aquariums are defined by several goals, which include improving the welfare of their animals, conservation efforts, public education, research, and visitor enjoyment. Animal-Visitor Interactions (AVIs) are a means to study the outcomes of some of these goals. These outcomes can be measured in terms of visitor effects (the effects of the visitors on the exhibited animals) and visitor experiences (the effects of the animals and the institution itself on the visitors). Additionally, new animal introductions have been examined for their effects on animals, but little has been done to measure the introduction visitor experience. The purpose of this study was to observe the effects of new animal introductions at two exhibits on both animal and visitor activity. Changes in existing animals’ behaviors and visitor crowd size and length of stay were measured before and after new animal introductions. The introduction had neutral to positive impacts on both variables, suggesting potential benefits on AVIs based on new animal introductions. Such studies could help establish best practices for new animal introductions and ways to promote positive AVIs within a zoo/aquarium setting.

Abstract

Modern zoos and aquariums are defined by several primary goals, which include improving the welfare of their animals, public education, and inspiring visitors to develop an interest in conservation. Animal-Visitor Interactions (AVIs) (i.e., the impact of captive animals and visitors on each other) are a primary means to study these goals. The introduction of new animals into two seal exhibits—the harbor and northern fur seals—at the Seattle Aquarium presented a valuable opportunity to assess the impacts of introductions on the currently exhibited animals and aquarium visitors. The impacts of animal introductions were measured through direct observations of seal activity (i.e., ethogram behavioral observations) and visitor activity (i.e., crowd size and visitor length of stay) before and after new seal introductions. This study consisted of two experiments: Experiment 1 (Harbor seal exhibit) and Experiment 2 (Northern fur seal exhibit). In Experiment 1, we found that the introduction had few impacts on the existing harbor seals or on visitor activity. In Experiment 2, the introduction of a new fur seal had significant positive impacts on the existing fur seal, as was seen through increased social behaviors and decreased stereotypic behaviors, as well as a significant increase in crowd size post-introduction. Based on these findings, new animal introductions were associated with neutral to positive changes in both seal and visitor activity. Findings from this study suggest that studying new animal introductions can result in better understanding and promoting positive interactions with existing animals (introduction effects) and likewise positive experiences for zoo and aquarium visitors (introduction experiences).

The Animal-Visitor Interaction Protocol (AVIP) for the assessment of Lemur catta walk-in enclosure in zoos

Animal–Visitor Interactions (AVI) are activities offered by zoos and other tourism facilities, in which visitors come into close contact with animals. These activities can promote conservational and educational content, raise conservation mindedness and responsibility for the environment and animal welfare, but if not properly managed can jeopardize visitors’ and animals’ well-being and conservation efforts. The Animal-Visitor Interaction assessment Protocol (AVIP) has been designed to perform an integrated and multidisciplinary assessment of these activities, encompassing the “One Health, One Welfare” approach. AVIP throughout six different steps allows to assess the effects of AVIs both on animals, visitors, and the staff involved. Results can assist zoos to improve management decisions, ensure a transparent evaluation of their activities and promote conservation education goals. Lemurs walk-in enclosures have become increasingly popular among zoos, nevertheless studies focused on their assessment are still scarce. To validate AVIP to this particular AVI, we applied it to assess a walk-in enclosure hosting five Lemur catta in an Italian zoo. Results of behavioural and physiological analyses suggested no changes in animal welfare level and the Animal Welfare Risk Assessment showed low animal welfare risks. Two Visitor Experience Surveys were used to interview 291 visitors, showing that the assessed AVI could help promote the zoo’s conservation objectives and visitor education. Risk Assessment found low and medium risks to the health and safety of visitors. Results were then combined to perform a final ethical assessment. Some potential ethical concerns were detected, but the outcomes indicated that these conflicts were well managed. In the context of recent findings AVIP demonstrated its potential for application also in assessing AVIs involving primates. Our findings confirmed the usefulness of AVIP in assessing and monitoring AVIs, allowing to gain key information in a single process on multiple welfare-related parameters, educational impact, safety of the main stakeholders involved, and ethical concerns.

Does Handling for Public Talks in Zoos Affect the Behaviour of Captive Mexican Red-Kneed Spiders Brachypelma hamorii?

Zoos include invertebrates in visitor interaction sessions to educate and spread conservation messages to the public. Yet, the welfare implications of these encounters on invertebrates are unstudied. Empirical studies reveal negative effects of handling on vertebrate species, thus providing reason to investigate impacts on invertebrates. Mexican red-kneed spiders Brachypelma hamorii are regularly handled by keepers for public talks at the Zoological Society of London, London Zoo. This study investigates whether handling affects the spiders’ 24-h activity and enclosure usage. Three spiders were filmed under infrared light for 24 h following being handled, and on control (no-handling) days. The proportion of time that spiders spent under cover or exhibiting locomotion, limb-interaction, and object-interaction behaviour was recorded using instantaneous scan sampling. The spiders spent, on average, significantly more time under cover (7.8% increase) and exhibited significantly more limb-interaction behaviour (1.4% increase) on handling days. Handling for public talks therefore affects the behaviour and enclosure use of these captive Brachypelma hamorii. Although it is not yet possible to infer welfare implications, the presence of these behavioral responses suggests that protocols to monitor the behaviour of invertebrates following handling should be developed, and further behavioral studies are warranted to validate potential stress indices.

Younger generations are more interested than older generations in having non-domesticated animals as pets

The trade and private ownership of non-domesticated animals has detrimental effects on individual animals and their wild populations. Therefore, there is a need to understand the conditions that motivate and dissuade interest in non-domesticated pet ownership. Past research has demonstrated that the way in which non-domesticated animals are portrayed in images influences the public’s perception that they are suitable as pets. We conducted an online survey of people residing in the United States to investigate how viewing images that could be realistically captured in the zoo and broader tourism industries impact the degree to which people report interest in having that animal as a pet. We focused on two species, reticulated pythons (Malayopython reticulatus) and two-toed sloths (Choloepus hoffmanni), and presented each species in six different visual contexts. After viewing an image, respondents reported interest in pet ownership on a four-point Likert scale. Each species was studied separately in a between-subjects design and results were analyzed using ordinal logistic regression models. Thirty-nine percent of respondents reported interest in sloth pet ownership, and 21% reported interest in python pet ownership. However, contrary to our hypotheses, we found that viewing these species in different visual contexts did not significantly affect survey respondents’ reported interest in having either species as a pet. Generation was a significant predictor of interest in both sloth and python pet ownership, with younger generations reporting more interest in having these species as pets. Male respondents reported more interest in python pet ownership, whereas there were no significant differences between genders regarding interest in sloth ownership. We consider how modern media exposure to animals in unnatural contexts may relate to the generational effect and discuss priorities for future research to better understand the development of individual interests in non-domesticated pet ownership.

A Systematic Review of the Use of Technology to Monitor Welfare in Zoo Animals: Is There Space for Improvement?

Simple Summary

Ensuring appropriate animal welfare to promote wildlife conservation is a top priority of modern zoos, leading to greater effort to improve welfare monitoring approaches. However, more traditional procedures can present some limitations, while the implementation of technology might become an extra tool to comply with the need of a more efficient welfare assessment. This study aimed to summarise the available body of research on technologies used for the assessment of animal welfare in zoos. The results revealed that the majority of publications were published from 2015 onwards suggesting that this research field is still young. So far, the use of technology to assess zoo animal welfare has focused mainly on large mammals likely due to the emotional impact and interest that they have on the public and media worldwide. In addition, despite the employment of both detached and wearable sensors to assess animal welfare in zoos, implementation of algorithms to enable real-time monitoring of the animals is still scarce compared to research on farm animals. Greater application of technologies in zoo research and on more taxa should be the focus of future studies, so that another effective welfare assessment approach can be used together with more traditional procedures to improve zoo animal welfare and ultimately promote wildlife conservation.

Abstract

A top priority of modern zoos is to ensure good animal welfare (AW), thus, efforts towards improving AW monitoring are increasing. Welfare assessments are performed through more traditional approaches by employing direct observations and time-consuming data collection that require trained specialists. These limitations may be overcome through automated monitoring using wearable or remotely placed sensors. However, in this fast-developing field, the level of automated AW monitoring used in zoos is unclear. Hence, the aim of this systematic literature review was to investigate research conducted on the use of technology for AW assessment in zoos with a focus on real-time automated monitoring systems. The search led to 19 publications with 18 of them published in the last six years. Studies focused on mammals (89.5%) with elephant as the most studied species followed by primates. The most used technologies were camera (52.6%) and wearable sensors (31.6%) mainly used to measure behaviour, while the use of algorithms was reported in two publications only. This research area is still young in zoos and mainly focused on large mammals. Despite an increase in publications employing automated AW monitoring in the last years, the potential for this to become an extra useful tool needs further research.

Does an Animal–Visitor Interactive Experience Drive Conservation Action?

Inspiring visitors to engage in conservation-related behaviour following a zoo visit is a primary objective for most zoos. Animal–visitor interactive (AVI) experiences are often central to this goal. Yet, these interactive experiences are insufficiently evaluated from both the visitors’ and captive animals’ perspectives. The current study took place at Fota Wildlife Park and involved the construction of an environmental enrichment device during an interactive visitor experience with Sumatran tigers (Panthera tigris sumatrae). It aimed to simultaneously encourage pro-conservation behaviour in visitors and promote animal welfare. Visitors (n = 51) completed a survey, observed the tigers’ behaviour and made a pledge to help tigers in the wild after completion of the AVI. Tiger behaviour was simultaneously observed by a trained researcher using occurrence or non-occurrence sampling, which found no indication that tiger welfare was compromised during the activity and was likely enhanced by engaging with the enrichment. Additionally, visitors observed a range of tigers’ behaviours. The results indicated that some visitors (8%) had continued with their pledge six weeks after the experience, and most visitors exhibited a high level of knowledge and a positive attitude towards tigers. The use of enrichment during AVIs may be a positive link between the visitor experience and animal welfare. These results can be used to guide AVIs in zoos which aim to connect people with nature and drive pro-conservation behaviour in visitors.

Animal-human two-shot images: Their out-of-context interpretation and the implications for zoo and conservation settings

Images containing both animals and humans (two-shot images) are popular across social media and zoo advertising. However, these images, even when taken in ethical and conservation settings, have the potential for misinterpretation and may inadvertently promote the illegal wildlife trade, exotic pet trade or photo-prop industries. We examined whether zoo visitors' (n = 531) attitudes and stated Willingness to Donate (WTD) altered depending on whether they viewed a two-shot image set in a photo-prop setting (typically associated with negative welfare) or in a zoo or wild setting. All images, including photo-prop, were generally viewed positively regardless of context. Zoo-based images received a greater number of comments relating to concern for the animal's environment or welfare compared to other images, although numbers were still relatively low. This indicates a lack of awareness about the photo-prop industry and misconceptions about modern welfare practices in zoos, thus reflecting a need for improved education in these areas. Two-shot images in zoo settings elicited significantly higher stated WTD than images in wild or photo-prop settings or when an animal was pictured alone. Suggesting zoo-based images may be more effective for conservation campaigns than traditional images of an animal in its environment. Furthermore, images featuring a uniformed keeper plus an animal do not appear to increasing desire for pet ownership, indicating that they can be used in zoo advertising with minimal negative consequences.