Assessment of Supply Chain Agility to Foster Sustainability: Fuzzy-DSS for a Saudi Manufacturing Organization

Enhancing Supply Chain Agility with Industry 4.0 Enablers to Mitigate Ripple Effects Based on Integrated QFD-MCDM: An Empirical Study of New Energy Materials Manufacturers

Given the increasing complexity of the global supply chain, it is an important issue to enhance the agilities of enterprises that manufacture new energy materials to reduce the ripple effects of supply chains. Quality function deployment (QFD) has been applied in many areas to solve multi-criteria decision making (MCDM) problems successfully. However, there is still lack of sufficient research on the use of MCDM to develop two house-of-quality systems in the supply chain of new energy materials manufacturing enterprises to determine ripple effect factors (REFs), supply chain agility indicators (SCAIs), and industry 4.0 enablers (I4Es). This study aimed to develop a valuable decision framework by integrating MCDM and QFD; using key I4Es to enhance the agility of supply chain and reduce or mitigate its ripple effects ultimately, this study provides an effective method for new energy materials manufacturers to develop supply chains that can rapidly respond to change and uncertainty. The case study considered China’s largest new energy materials manufacturing enterprise as the object and obtained important management insights, as well as practical significance, from implementing the proposed research framework. The study found the following to be the most urgent I4Es required to strengthen the agility of supply chain and reduce the key REFs: ensuring data privacy and security, guarding against legal risks, adopting digital transformation investment to improve economic efficiency, ramming IT infrastructure for big data management, and investing and using the new equipment of Industry 4.0. When these measures are improved, the agility of the supply chain can be improved, such as long-term cooperation with partners to strengthen trust relationships, supply chain information transparency and visualization to quickly respond to customer needs, and improving customer service levels and satisfaction. Finally, REFs, such as the bullwhip effect caused by inaccurate prediction, facility failure, and poor strain capacity caused by supply chain disruption, can be alleviated or eliminated. The proposed framework provides an effective strategy for formulating I4Es to strengthen supply chain agility (SCA) and mitigate ripple effects, as well as provides a reference for supply chain management of other manufacturing enterprises in the field of cleaner production.

Applying Integrated QFD-MCDM Approach to Strengthen Supply Chain Agility for Mitigating Sustainable Risks

As the global economy develops and the complexity of supply chains increases, the effective mitigation of sustainable supply chain risks in electronics manufacturing has become important. While quality function deployment (QFD) has been successfully applied to many fields of multicriteria decision-making (MCDM), there is a lack of research on constructing a house-of-quality model that can be combined with MCDM for connecting supply chain agility with sustainable supply chain risks, especially in the field of electronics manufacturing. The objective of this study was to develop an integrated framework of QFD and MCDM and to devise an effective method to mitigate sustainable supply chain risks by improving supply chain agility. Such a method can help the multinational electronics manufacturing industry to develop stable and sustainable supply chains. In a multinational electronic manufacturing enterprise as an example, the results showed that the case enterprise work should focus on improving agility ‘production and sales capability’, ‘quick decision-making/strategic flexibility’, ‘electronic shiapment of finished products to control shipment operations’, ‘supplier on-time delivery rates’ and ‘cost minimization’. Improving agility would help enhance the ‘credibility and competence of operators and leaders’ and ‘product safety and quality’ and reduce ‘goods disruption or delay due to inadequate supply mobility and poor financial performance’, ‘information system instability’, the ‘long product lead time’ and other key sustainable supply chain risks. The proposed framework can not only be effectively used by other electronics manufacturers to develop agile strategies to mitigate sustainable supply chain risks, but also provides a reference for risk management for manufacturers in other fields.

Identifying Decisive Socio-Political Sustainability Barriers in the Supply Chain of Banking Sector in India: Causality Analysis Using ISM and MICMAC

The banking sector often plays a crucial role in the improvement of infrastructure and economy of any country. In many emerging economies, it is apparent that a wide variety of social and political issues are related to the associated supply chain sustainability of financial service firms. Although such sustainability and its implementation issues have largely been addressed in existing research literature and in practice for many years, the attention towards socio-political sustainability aspects has been quite limited. Thus, this study attempted to explore the determinants for improving socio-political sustainability in financial service firms. Through adopting the fuzzy Delphi method (FDM), performing an exhaustive literature review, and conducting semi-structured interviews with the decision-makers of the service firms, nine key barriers for socio-political sustainability were first identified in this study. Then, the influence relationships of the key barriers were assessed by 15 experts. During the assessment process, the interrelationships and their dependence powers among key barriers were analyzed using the interpretive structural modelling (ISM) approach and cross-impact matrix multiplication applied to classification (MICMAC) methods. The assessment results show that among the studied barriers, “antisocial considerations”, “unstable political climate”, and “lack of political coherence” are the decisive barriers that affect the socio-political sustainability in the supply chain of financial service firms. The knowledge in understanding and reducing these decisive barriers can provide service sector practitioners, especially those with limited resources, the enhanced capability to conduct better planning and designing of effective and continuous improvement programs, so as to win over new consumers and retain existing clients by offering sustainable services.