Technical and Humanities Students’ Perspectives on the Development and Sustainability of Artificial Intelligence (AI)

Auditing the impact of artificial intelligence on the ability to have a good life: using well-being measures as a tool to investigate the views of undergraduate STEM students

AI/ML increasingly impacts the ability of humans to have a good life. Various sets of indicators exist to measure well-being/the ability to have a good life. Students play an important role in AI/ML discussions. The purpose of our study using an online survey was to learn about the perspectives of undergraduate STEM students on the impact of AI/ML on well-being/the ability to have a good life. Our study revealed that many of the abilities participants perceive to be needed for having a good life were part of the well-being/ability to have a good life indicator lists we gave to participants. Participants perceived AI/ML to have and continue to have the most positive impact on the ability to have a good life for disabled people, elderly people, and individuals with a high income and the least positive impact for people of low income and countries from the global south. Regarding indicators of well-being and the ability to have a good life given to participants, we found a significant techno-positive sentiment. 30% of respondents selected the purely positive box for 28 of the indicators and none did so for the purely negative box. For 52 indicators, the purely negative was below 10% (not counting the 0%) and for 10 indicators, none selected purely negative. Our findings suggest that our questions might be valuable tools to develop an inventory of STEM and other students' perspectives on the implications of AI/ML on the ability to have a good life.

Student perspectives on the integration of artificial intelligence into healthcare services

Background

Healthcare workers are often overworked, underfunded, and face many challenges. Integration of artificial intelligence into healthcare service provision can tackle these challenges by relieving burdens on healthcare workers. Since healthcare students are our future healthcare workers, we assessed the knowledge, attitudes, and perspectives of current healthcare students at Qatar University on the implementation of artificial intelligence into healthcare services.

Methods

This was a cross-sectional study of QU-Health Cluster students via an online survey over a three-week period in November 2021. Chi-squared tests and gamma coefficients were used to compare differences between categorical variables.

Results

One hundred and ninety-three QU-Health students responded. Most participants had a positive attitude towards artificial intelligence, finding it useful and reliable. The most popular perceived advantage of artificial intelligence was its ability to speed up work processes. Around 40% expressed concern about a threat to job security from artificial intelligence, and a majority believed that artificial intelligence cannot provide sympathetic care (57.9%). Participants who felt that artificial intelligence can better make diagnoses than humans also agreed that artificial intelligence could replace their job (p  =  0.005). Male students had more knowledge (p  =  0.005) and received more training (p  =  0.005) about healthcare artificial intelligence. Participants cited a lack of expert mentorship as a barrier to obtaining knowledge about artificial intelligence, followed by lack of dedicated courses and funding.

Conclusions

More resources are required for students to develop a good understanding about artificial intelligence. Education needs to be supported by expert mentorship. Further work is needed on how best to integrate artificial intelligence teaching into university curricula.

Bosses without a heart: socio-demographic and cross-cultural determinants of attitude toward Emotional AI in the workplace

Biometric technologies are becoming more pervasive in the workplace, augmenting managerial processes such as hiring, monitoring and terminating employees. Until recently, these devices consisted mainly of GPS tools that track location, software that scrutinizes browser activity and keyboard strokes, and heat/motion sensors that monitor workstation presence. Today, however, a new generation of biometric devices has emerged that can sense, read, monitor and evaluate the affective state of a worker. More popularly known by its commercial moniker, Emotional AI, the technology stems from advancements in affective computing. But whereas previous generations of biometric monitoring targeted the exterior physical body of the worker, concurrent with the writings of Foucault and Hardt, we argue that emotion-recognition tools signal a far more invasive disciplinary gaze that exposes and makes vulnerable the inner regions of the worker-self. Our paper explores attitudes towards empathic surveillance by analyzing a survey of 1015 responses of future job-seekers from 48 countries with Bayesian statistics. Our findings reveal affect tools, left unregulated in the workplace, may lead to heightened stress and anxiety among disadvantaged ethnicities, gender and income class. We also discuss a stark cross-cultural discrepancy whereby East Asians, compared to Western subjects, are more likely to profess a trusting attitude toward EAI-enabled automated management. While this emerging technology is driven by neoliberal incentives to optimize the worksite and increase productivity, ultimately, empathic surveillance may create more problems in terms of algorithmic bias, opaque decisionism, and the erosion of employment relations. Thus, this paper nuances and extends emerging literature on emotion-sensing technologies in the workplace, particularly through its highly original cross-cultural study.

Supplementary Information

The online version contains supplementary material available at 10.1007/s00146-021-01290-1.

Complex Thinking and Sustainable Social Development: Validity and Reliability of the COMPLEX-21 Scale

Thinking skills are essential to achieve sustainable social development. Nonetheless, there is no specific instrument that assesses all of these skills as a whole. The present study aimed to design and validate a scale to assess complex thinking skills in adult people. A scale of 22 items assessing the following aspects: analysis and problem solving, critical analysis, metacognition, systemic analysis, and creativity, in five levels, was created. This scale was validated in 626 university students from Peru. In total, 16 experts in the field helped to determine the content validity of the scale (Aiken’s V value higher than 0.8). The confirmatory factor analysis allowed the evaluation of the structure of the five factors theoretically proposed and the goodness of fit indexes was satisfactory. An item was eliminated during the process and the scale resulted in 21 items. The composite reliability for the different factors was ranged between 0.794 and 0.867. The invariance between genders was also checked and the concurrent validity was proved. The study concludes that the content validity, construct validity, concurrent validity, and composite reliability levels of the COMPLEX-21 scale are appropriate.

The Role of Consumer Autonomy in Developing Sustainable AI: A Conceptual Framework

Artificial intelligence (AI)-based decision aids are increasingly employed by businesses to assist consumers’ decision-making. Personalized content based on consumers’ data brings benefits for both consumers and businesses, i.e., with regards to more relevant content. However, this practice simultaneously enables increased possibilities for exerting hidden interference and manipulation on consumers, reducing consumer autonomy. We argue that due to this, consumer autonomy represents a resource at the risk of depletion and requiring protection, due to its fundamental significance for a democratic society. By balancing advantages and disadvantages of increased influence by AI, this paper addresses an important research gap and explores the essential challenges related to the use of AI for consumers’ decision-making and autonomy, grounded in extant literature. We offer a constructive, rather than optimistic or pessimistic, outlook on AI. Hereunder, we present propositions suggesting how these problems may be alleviated, and how consumer autonomy may be protected. These propositions constitute the fundament for a framework regarding the development of sustainable AI, in the context of online decision-making. We argue that notions of transparency, complementarity, and privacy regulation are vital for increasing consumer autonomy and promoting sustainable AI. Lastly, the paper offers a definition of sustainable AI within the contextual boundaries of online decision-making. Altogether, we position this paper as a contribution to the discussion of development towards a more socially sustainable and ethical use of AI.

Promoting Students’ Well-Being by Developing Their Readiness for the Artificial Intelligence Age

This study developed and validated an instrument to measure students’ readiness to learn about artificial intelligence (AI). The designed survey questionnaire was administrated in a school district in Beijing after an AI course was developed and implemented. The collected data and analytical results provided insights regarding the self-reported perceptions of primary students’ AI readiness and enabled the identification of factors that may influence this parameter. The results indicated that AI literacy was not predictive of AI readiness. The influences of AI literacy were mediated by the students’ confidence and perception of AI relevance. The students’ AI readiness was not influenced by a reduction in their anxiety regarding AI and an enhancement in their AI literacy. Male students reported a higher confidence, relevance, and readiness for AI than female students did. The sentiments reflected by the open-ended responses of the students indicated that the students were generally excited to learn about AI and viewed AI as a powerful and useful technology. The student sentiments confirmed the quantitative findings. The validated survey can help teachers better understand and monitor students’ learning, as well as reflect on the design of the AI curriculum and the associated teaching effectiveness.

Artificial Intelligence-Enhanced Predictive Insights for Advancing Financial Inclusion: A Human-Centric AI-Thinking Approach

According to the World Bank, a key factor to poverty reduction and improving prosperity is financial inclusion. Financial service providers (FSPs) offering financially-inclusive solutions need to understand how to approach the underserved successfully. The application of artificial intelligence (AI) on legacy data can help FSPs to anticipate how prospective customers may respond when they are approached. However, it remains challenging for FSPs who are not well-versed in computer programming to implement AI projects. This paper proffers a no-coding human-centric AI-based approach to simulate the possible dynamics between the financial profiles of prospective customers collected from 45,211 contact encounters and predict their intentions toward the financial products being offered. This approach contributes to the literature by illustrating how AI for social good can also be accessible for people who are not well-versed in computer science. A rudimentary AI-based predictive modeling approach that does not require programming skills will be illustrated in this paper. In these AI-generated multi-criteria optimizations, analysts in FSPs can simulate scenarios to better understand their prospective customers. In conjunction with the usage of AI, this paper also suggests how AI-Thinking could be utilized as a cognitive scaffold for educing (drawing out) actionable insights to advance financial inclusion.

Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities: Insights from a Systematic Review of the Literature

Artificial intelligence (AI) is one of the most disruptive technologies of our time. Interest in the use of AI for urban innovation continues to grow. Particularly, the rise of smart cities—urban locations that are enabled by community, technology, and policy to deliver productivity, innovation, livability, wellbeing, sustainability, accessibility, good governance, and good planning—has increased the demand for AI-enabled innovations. There is, nevertheless, no scholarly work that provides a comprehensive review on the topic. This paper generates insights into how AI can contribute to the development of smarter cities. A systematic review of the literature is selected as the methodologic approach. Results are categorized under the main smart city development dimensions, i.e., economy, society, environment, and governance. The findings of the systematic review containing 93 articles disclose that: (a) AI in the context of smart cities is an emerging field of research and practice. (b) The central focus of the literature is on AI technologies, algorithms, and their current and prospective applications. (c) AI applications in the context of smart cities mainly concentrate on business efficiency, data analytics, education, energy, environmental sustainability, health, land use, security, transport, and urban management areas. (d) There is limited scholarly research investigating the risks of wider AI utilization. (e) Upcoming disruptions of AI in cities and societies have not been adequately examined. Current and potential contributions of AI to the development of smarter cities are outlined in this paper to inform scholars of prospective areas for further research.

Artificial Intelligence-Enhanced Decision Support for Informing Global Sustainable Development: A Human-Centric AI-Thinking Approach

Sustainable development is crucial to humanity. Utilization of primary socio-environmental data for analysis is essential for informing decision making by policy makers about sustainability in development. Artificial intelligence (AI)-based approaches are useful for analyzing data. However, it was not easy for people who are not trained in computer science to use AI. The significance and novelty of this paper is that it shows how the use of AI can be democratized via a user-friendly human-centric probabilistic reasoning approach. Using this approach, analysts who are not computer scientists can also use AI to analyze sustainability-related EPI data. Further, this human-centric probabilistic reasoning approach can also be used as cognitive scaffolding to educe AI-Thinking in the analysts to ask more questions and provide decision making support to inform policy making in sustainable development. This paper uses the 2018 Environmental Performance Index (EPI) data from 180 countries which includes performance indicators covering environmental health and ecosystem vitality. AI-based predictive modeling techniques are applied on 2018 EPI data to reveal the hidden tensions between the two fundamental dimensions of sustainable development: (1) environmental health; which improves with economic growth and increasing affluence; and (2) ecosystem vitality, which worsens due to industrialization and urbanization.

Perceptions of the Impact of High-Level-Machine-Intelligence from University Students in Taiwan: The Case for Human Professions, Autonomous Vehicles, and Smart Homes

There is a “timing optimism” that artificial general intelligence will be achieved soon, but some literature has suggested that people have mixed feelings about its overall impact. This study expanded their findings by investigating how Taiwanese university students perceived the overall impact of high-level-machine-intelligence (HLMI) in three areas: a set of 12 human professions, autonomous vehicles, and smart homes. Respondents showed a relatively more positive attitude, with a median answer of “on balance good”, toward HLMI’s development corresponding to those occupations having a higher probability of automation and computerization, and a less positive attitude, with a median of “more or less neutral”, toward professions involving human judgment and social intelligence, and especially creativity, which had a median of “on balance bad”. On the other hand, they presented a highly positive attitude toward the AI application of the smart home, while they demonstrated relatively more reservation toward autonomous vehicles. Gender, area of study, and a computer science background were found as predictors in many cases, whereas traffic benefits, and safety and regulation concerns, among others, were found as the most significant predictors for the overall impact of autonomous vehicles, with comfort and support benefits being the most significant predictor for smart homes. Recommendations for educators, policy makers, and future research were provided.