The Utility of Blockchain Technology in the Electronic Commerce of Tourism Services: An Exploratory Study on Romanian Consumers

A Bibliometric Analysis of Blockchain Technology Research Using VOSviewer

Blockchain technology remains popular for several reasons. The main one is that it has facilitated the rise of digital currencies over the past several years and many other uses of non-crypto currency. There is a belief that the technology itself could far exceed cryptocurrencies by its impact. Thus, researchers are still discovering the real potential of blockchain. This study aims to conduct a comprehensive blockchain analysis with a bibliometric study. The data was retrieved from the Scopus database and was analyzed using the VOSviewer software, developed at Leiden University’s Centre for Science and Technology Studies (CWTS), Leiden University, the Netherlands. The study is based on the analysis of 1842 documents published in the 2007–2021 period using Scopus. From the visualization, three main groups of six clusters are generated. The red area includes topics related to blockchain technology, supply chain management, and sustainable development. The green cluster stands for such keywords as blockchains, smart contracts, electronic money, and Bitcoin and Ethereum. The blue cluster area focuses on issues related to artificial intelligence, big data, health care, and COVID-19. The analysis helps to improve the quality of the review by directing researchers to the most significant documents and mapping areas of publications.

The Impact of Blockchain Technology Adoption on Tourism Industry: A Systematic Literature Review

The current COVID-19 pandemic has led to the acceleration of the digitization process and to a shifting to Industry 4.0. Blockchain (BC) is one of the technologies that has been introduced worldwide in recent years. It has been beneficial for the tourism industry, in addition to many other sectors. This article investigates the advantages and disadvantages of BC adoption in the tourism industry, as well as the possible solutions to overcome the challenges. This paper conducts a systematic literature review (SLR) that consists of the operations for detecting, selecting, categorizing, and analyzing relevant articles on a specified subject. It is evident from the results that the majority of the academic works illustrate the benefits of BC implementation and explain its potential by providing diverse models of BC-based systems. However, since BC is a young technology, numerous challenges have appeared on the path to its full adoption in the tourism industry. Possible solutions are the achievement of a collaborative approach among the stakeholders, the deepening of academic research in the field, testing more models of BC-based systems, and the establishment of relevant policies. Consequently, the implications for the theory, practice, policy, and research of this work are significant.