Human-Centered Artificial Intelligence: The Superlative Approach to Achieve Sustainable Development Goals in the Fourth Industrial Revolution

The role of smart technology, managerial initiatives and human factors on sustainable manufacturing: a case study of Indonesian oil and gas workers

This study aims to analyse and determine the effect of Big Data, the Internet of Things (IoT), and physical-cyber system variables on human factors in refinery industry operators and the influence of human factors and managerial initiatives on sustainable manufacturing. The method used in this study is a quantitative method using partial least square-structural equation modelling (PLS-SEM). The respondents in this study were workers of Indonesia's upstream oil and gas sector. The results of this study indicate that Big Data, IoT, and Physical Cyber Systems (PCS) have a positive and significant effect on the human factor. In addition, there is a significant relationship between human factors and sustainable manufacturing. Furthermore, it is also found that there is a relationship between managerial initiatives and sustainable manufacturing. However, the managerial initiative cannot moderate the human factor and sustainable manufacturing.

Configurations of human-centered AI at work: seven actor-structure engagements in organizations

Purpose

The discourse on the human-centricity of AI at work needs contextualization. The aim of this study is to distinguish prevalent criteria of human-centricity for AI applications in the scientific discourse and to relate them to the work contexts for which they are specifically intended. This leads to configurations of actor-structure engagements that foster human-centricity in the workplace.

Theoretical foundation

The study applies configurational theory to sociotechnical systems' analysis of work settings. The assumption is that different approaches to promote human-centricity coexist, depending on the stakeholders responsible for their application.

Method

The exploration of criteria indicating human-centricity and their synthesis into configurations is based on a cross-disciplinary literature review following a systematic search strategy and a deductive-inductive qualitative content analysis of 101 research articles.

Results

The article outlines eight criteria of human-centricity, two of which face challenges of human-centered technology development (trustworthiness and explainability), three challenges of human-centered employee development (prevention of job loss, health, and human agency and augmentation), and three challenges of human-centered organizational development (compensation of systems' weaknesses, integration of user-domain knowledge, accountability, and safety culture). The configurational theory allows contextualization of these criteria from a higher-order perspective and leads to seven configurations of actor-structure engagements in terms of engagement for (1) data and technostructure, (2) operational process optimization, (3) operators' employment, (4) employees' wellbeing, (5) proficiency, (6) accountability, and (7) interactive cross-domain design. Each has one criterion of human-centricity in the foreground. Trustworthiness does not build its own configuration but is proposed to be a necessary condition in all seven configurations.

Discussion

The article contextualizes the overall debate on human-centricity and allows us to specify stakeholder-related engagements and how these complement each other. This is of high value for practitioners bringing human-centricity to the workplace and allows them to compare which criteria are considered in transnational declarations, international norms and standards, or company guidelines.

Environmentally sustainable smart cities and their converging AI, IoT, and big data technologies and solutions: an integrated approach to an extensive literature review

There have recently been intensive efforts aimed at addressing the challenges of environmental degradation and climate change through the applied innovative solutions of AI, IoT, and Big Data. Given the synergistic potential of these advanced technologies, their convergence is being embraced and leveraged by smart cities in an attempt to make progress toward reaching the environmental targets of sustainable development goals under what has been termed "environmentally sustainable smart cities." This new paradigm of urbanism represents a significant research gap in and of itself. To fill this gap, this study explores the key research trends and driving factors of environmentally sustainable smart cities and maps their thematic evolution. Further, it examines the fragmentation, amalgamation, and transition of their underlying models of urbanism as well as their converging AI, IoT, and Big Data technologies and solutions. It employs and combines bibliometric analysis and evidence synthesis methods. A total of 2,574 documents were collected from the Web of Science database and compartmentalized into three sub-periods: 1991-2015, 2016-2019, and 2020-2021. The results show that environmentally sustainable smart cities are a rapidly growing trend that markedly escalated during the second and third periods-due to the acceleration of the digitalization and decarbonization agendas-thanks to COVID-19 and the rapid advancement of data-driven technologies. The analysis also reveals that, while the overall priority research topics have been dynamic over time-some AI models and techniques and environmental sustainability areas have received more attention than others. The evidence synthesized indicates that the increasing criticism of the fragmentation of smart cities and sustainable cities, the widespread diffusion of the SDGs agenda, and the dominance of advanced ICT have significantly impacted the materialization of environmentally sustainable smart cities, thereby influencing the landscape and dynamics of smart cities. It also suggests that the convergence of AI, IoT, and Big Data technologies provides new approaches to tackling the challenges of environmental sustainability. However, these technologies involve environmental costs and pose ethical risks and regulatory conundrums. The findings can inform scholars and practitioners of the emerging data-driven technology solutions of smart cities, as well as assist policymakers in designing and implementing responsive environmental policies.