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Poitras ME, Couturier Y, Beaupré P, Girard A, Aubry F, Vaillancourt VT, Carrier JD, Fortin L, Racine J, Morneau J, Boudreault A, Cormier C, Morin A, McGraw M. Collaborative practice competencies needed for telehealth delivery by health and social care professionals: a scoping review. J Interprof Care 2024; 38:331-345. [PMID: 37226329 DOI: 10.1080/13561820.2023.2213712] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/15/2022] [Accepted: 04/06/2023] [Indexed: 05/26/2023]
Abstract
In the context of the COVID-19 pandemic, many healthcare and social services professionals have had to provide services through virtual care. In the workplace, such professionals often need to be sufficiently resourced to collaborate and address collaborative care barriers in telehealth. We performed a scoping review to identify the competencies required to support interprofessional collaboration among clinicians in telehealth. We followed Arksey and O'Malley's and the Joanna Briggs Institute's methodological guidelines, including quantitative and qualitative peer-reviewed articles published between 2010 and 2021. We expanded our data sources by searching for any organization or experts in the field via Google. The analysis of the resulting thirty-one studies and sixteen documents highlighted that health and social services professionals are generally unaware of the competencies they need to develop or maintain interprofessional collaboration in telehealth. In an era of digital innovations, we believe this gap may jeopardize the quality of the services offered to patients and needs to be addressed. Of the six competency domains in the National Interprofessional Competency Framework, it was observed that interprofessional conflict resolution was the competency that emerged least as an essential competency to be developed, while interprofessional communication and patient/client/family/community-centered care were identified as the two most reported essential competencies.
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Affiliation(s)
- Marie-Eve Poitras
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
- Centre de recherche du Centre hospitalier universitaire de Sherbrooke, Sherbrooke, Canada
| | - Yves Couturier
- School of Social Work, Université de Sherbrooke, Sherbrooke, Canada
| | - Priscilla Beaupré
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
| | - Ariana Girard
- Centre de recherche en santé durable, Université Laval, Québec, Canada
| | - Francois Aubry
- Department of Social Work, Université du Québec en Outaouais, Gatineau, Canada
| | - Vanessa T Vaillancourt
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
| | | | - Laurie Fortin
- Direction des soins infirmiers, Centre intégré universitaire de santé et de services sociaux du Saguenay-Lac-St-Jean, Saguenay, Canada
| | - Julie Racine
- Centre de recherche appliquée en intervention psychosociale, Centre intégré universitaire de santé et de services sociaux du Saguenay-Lac-St-Jean, Alma, Canada
| | - Jean Morneau
- Centre intégré universitaire de santé et de services sociaux du Saguenay-Lac-St-Jean, Saguenay, Canada
| | - Amélie Boudreault
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
| | - Caroline Cormier
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
| | - Anaëlle Morin
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
| | - Monica McGraw
- Department of Family Medecine and Emergency Medecine, Université de Sherbrooke, Saguenay, Canada
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Scientific and Clinical Abstracts From WOCNext® 2022: Fort Worth, Texas ♦ June 5-8, 2022. J Wound Ostomy Continence Nurs 2022; 49:S1-S99. [PMID: 35639023 DOI: 10.1097/won.0000000000000882] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
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