The Reasons for Physicians and Pharmacists' Acceptance of Clinical Support Systems in Saudi Arabia

This research aims to identify the technological and non-technological factors influencing user acceptance of the CDSS in a group of healthcare facilities in Saudi Arabia. The study proposes an integrated model that indicates the factors to be considered when designing and evaluating CDSS. This model is developed by integrating factors from the "Fit between Individuals, Task, and Technology" (FITT) framework into the three domains of the human, organization, and technology-fit (HOT-fit) model. The resulting FITT-HOT-fit integrated model was tested using a quantitative approach to evaluate the currently implemented CDSS as a part of Hospital Information System BESTCare 2.0 in the Saudi Ministry of National Guard Health Affairs. For data collection, a survey questionnaire was conducted at all Ministry of National Guard Health Affairs hospitals. Then, the collected survey data were analyzed using Structural Equation Modeling (SEM). This analysis included measurement instrument reliability, discriminant validity, convergent validity, and hypothesis testing. Moreover, a CDSS usage data sample was extracted from the data warehouse to be analyzed as an additional data source. The results of the hypotheses test show that usability, availability, and medical history accessibility are critical factors influencing user acceptance of CDSS. This study provides prudence about healthcare facilities and their higher management to adopt CDSS.

The impact of environmental risk and platform trust on satisfaction with health qr code use

In response to the economic and social hazards posed by the COVID-19 global pandemic, many countries have adopted various information technologies to rapidly track and control the spread of the epidemic. Health Quick Response (QR) codes are emergency measures implemented by the Chinese government in the epidemic environment to balance epidemic prevention and control with recovery of economic and social development, and facilitate public mobility across regions and access to various public spaces. The use of health codes by the public is a practical necessity, but the satisfaction of their use is influenced by multiple factors such as environment, technology, and organization. In this paper, we collected data through a questionnaire to analyze the basic situation of public satisfaction with the use of health QR codes in China and its influencing factors. The results show that perceived quality and platform trust directly affect the satisfaction of health code usage, while environmental risk and platform trust indirectly affect the satisfaction of health code usage through the mediating effect of perceived quality.