Towards building general framework for designing knowledge sharing tool based on actor network theory

Purpose

The purpose of this paper is to emphasize the needs to understand the barrier and determinant factors in knowledge sharing (KS), to find the common ones and subsequently to build a general framework that can be referred to in designing a KS tool that addresses the common factors.

Design/methodology/approach

The approach comprises of two major steps which are to survey the past literature to determine the most common barriers and determinant factors from various unique KS domains and to qualify the factor as the common one based on its presence in at least three to five KS domains. The grounded theory is used to analyze the past literature and to perform categorization.

Findings

This paper helps in the summarization of categories and subcategories of barriers and determinants and demonstration on the mapping between them.

Research limitations/implications

This paper has not proved the actual use of the framework in building a KS tool based on the framework.

Practical implications

The common factors are based on at least 60 references of KS implementation such that it is useful for large area of application domains that require building KS tools.

Originality/value

This paper presents the understanding on the common factors and association between the barriers and determinants in building the general framework in which the application of the framework is demonstrated using actor network theory.

Exploring Communication and Networks using Social Network Analysis

Programme management’s importance is increasing, particularly in the public sector, because of government promotion of PM. However, its novelty means PM is an under-researched organizational form.This is particularly the case with the application studied here of PM for asset management in the utility sector with its unique setting of a heavily-regulated monopoly.This study focuses on an asset management programme that comprises a utility company and its eight contractor partners, and explores how communication networks are influenced by organizational affiliation, seniority, technical nature of the work and geographical proximity. Social network analysis is used in a participative, cross-sectional study of communication networks.The study reveals that association with technical work content has a noteworthy influence on the individual’s positioning in the communication network.

Spatial Patterns and Development Characteristics of China's Postgraduate Education

Using four types of publicly available datasets and ArcGIS software, the authors identify the spatial characteristics of postgraduate education in China at three scales: comprehensive economic zone, provincial, and city. They also employ geographically weighted regression and ordinary least squares to study the factors influencing the spatial pattern of postgraduate education in Gin at the city scale. The findings show that the number of postgraduate education institutions increases as the longitude of a city increases, but the number decreases from coast to inland. Second, postgraduate education institutions tend to group together in provincial capitals and megacities. Finally, GDP, per capita GDP, population size, local income, and total retail sales of consumer goods significantly impact postgraduate education development. The study contributes to the literature and provides insights for practitioners in promoting urban planning and infrastructure development.

Clients and Service providers Relationship in IT Outsourcing Project Success

The role of organizational attitude for an effective knowledge sharing (KS) in IT outsourcing (ITO) relationships has not been adequately addressed. In this paper, we investigate the relationship between KS and ITO success as well as the potential moderating effect of organizational attitude on the relationship between KS and partnership quality in ITO. By leveraging structural equation modeling (SEM) on survey data from 153 ITO projects, results show that organizational attitudes significantly influence knowledge sharing and partnership quality, which in turn, results in successful ITO project. Moreover, the relationship between knowledge sharing and partnership quality is more pronounced when the partner firms have positive attitudes to KS. We further showed that partnership quality mediates the relationship between knowledge sharing and the success of an ITO project. Finally, the results of this study indicate that positive organizational attitude improves knowledge sharing between the client and service providers (i.e vendors), and creates stronger outsourcing partnerships.

Collaborative knowledge sharing in global distributed teams: antecedents of innovation performance

Purpose

Existing research on collaborative innovation mechanisms from the perspective of global operation is very limited. This paper aims to address the research gap by studying the factors influencing globally distributed teams’ innovation performance, especially how effective knowledge sharing between distributed teams promotes collaborative team innovation.

Design/methodology/approach

This research proposes a model to investigate how collaborative knowledge sharing affects global operations [team dispersion, task orientation, information and communication technology (ICT) usage] and innovation performance based on the data collected from 167 managers in 40 local Chinese IT and offshoring firms. Using the theory of Cognitive Diversity and Innovation Diffusion and Synergy, separate hierarchical regression analysis was used to test the proposed model.

Findings

The findings of this study demonstrate that effective collaborative knowledge sharing plays a crucial role in enhancing innovation performance in a global operation. Specifically, innovation capacity can be improved by task orientation, ICT usage and team dispersion.

Originality/value

This research study contributes to the development of global distributed operations and innovation among distributed teams in multinational corporations.