Cultural Intelligence Deployed in One's Own vs. in a Different Culture: The Same or Different?

Cultural intelligence is one's ability to adapt when confronted with problems arising in interactions with people or artifacts of cultures other than one's own. In this study, we explored two maximum-performance tests of cultural intelligence. One, used in previous research, measured cultural intelligence in the context of an individual conducting a business trip in another culture. The second, new to this research, measured cultural intelligence in the context of meeting someone from another culture while one is in the context of one's own culture. So, the difference between the two tests was whether one was in one's own culture or another and whether the individual who most had to adapt was oneself or someone else. We found that cultural intelligence in the two contexts was essentially the same construct. Cultural intelligence as measured by a typical-performance test is a different construct from cultural intelligence as measured by a maximum-performance test. In this research, general intelligence showed some limited correlation with cultural intelligence as measured by a maximum-performance, but not a typical-performance test. Cultural intelligence as an ability and as a disposition are not the same but rather complement each other.

Cultural Intelligence: What Is It and How Can It Effectively Be Measured?

We administered both maximum-performance and typical-performance assessments of cultural intelligence to 114 undergraduates in a selective university in the Northeast of the United States. We found that cultural intelligence could be measured by both maximum-performance and typical-performance tests of cultural intelligence. Cultural intelligence as assessed by a maximum-performance measure is largely distinct from the construct as assessed by a typical-performance measure. The maximum-performance test, the Sternberg Test of Cultural Intelligence (SCIT), showed high internal consistency and inter-rater reliability. Sections with problems from two content domains—Business (SCIT-B) and Leisure (SCIT-L) activities—were highly intercorrelated, suggesting they measured largely the same construct. The SCIT showed substantial correlations with another maximum-performance measure of cultural intelligence, Views-on-Culture. It also was correlated, at more modest levels, with fluid intelligence and personal intelligence tests. Factorially, the (a) maximum-performance cultural intelligence tests, (b) typical-performance cultural intelligence test and a test of openness to experience, and (c) fluid intelligence tests formed three separate factors.