How Do Informaticians and IT-Architects Collaborate, or Not? A Case Study from a Public Health Care Provider

Despite years of work from both informaticians and IT-architects interoperability within healthcare is still low. This explorative case study performed on a well-staffed public health care provider shows that the involved roles were unclear, processes did not include each other, and that tooling was incompatible. However, interest in collaboration was high and technical advances and inhouse development were seen as incentives for increased collaboration.