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Heemskerk WM, van der Linden AMT, Bussemaker J, Wallner C. Value creation in a learning community: an interprofessional partnership between nursing home care, education and students. Int J Nurs Educ Scholarsh 2024; 21:ijnes-2023-0068. [PMID: 38593004 DOI: 10.1515/ijnes-2023-0068] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/06/2023] [Accepted: 03/18/2024] [Indexed: 04/11/2024]
Abstract
OBJECTIVES To assess the value created in a learning community - comprised of different professionals and nursing students - at a nursing home. METHODS A case study approach was used. Data were collected between 2019 and 2021 through self-reports, observations and stories (interviews, diaries). RESULTS The template analysis revealed nine transcending themes, six associated with preexisting value-creation cycles (expected, immediate, potential, applied, realized and transformative value) and three other relevant themes: contextual, factors and value-creation initiators. CONCLUSIONS A nursing home learning community comprised of diverse professionals in partnership with nursing students shows a variety of value creation and seems to potentially leverage interprofessional and lifelong learning activities, on top of formal nursing education. It is recommended to integrate the value-creation cycles into the processes of learning communities to promote collective decision-making. Research on both the final level of students involved and having residents participate in the learning community would be worthwhile.
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Affiliation(s)
- Wendy M Heemskerk
- Leiden University Medical Centre, Public Health and Primary Care, Health Campus The Hague, The Hague, The Netherlands
- Haga Teaching Hospital, Haga Academy & Innovation, The Hague, The Netherlands
| | | | - Jet Bussemaker
- Leiden University Medical Centre, Public Health and Primary Care, Health Campus The Hague, The Hague, The Netherlands
- Leiden University, Institute of Public Administration, Faculty of Governance and Global Affairs, The Hague, The Netherlands
| | - Christian Wallner
- 125778 University of Applied Sciences Leiden, Faculty of Health , Leiden, The Netherlands
- Marente, Nursing Home and Home Care Organization, Voorhout, The Netherlands
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Kirby L, Payne KL. Knowledge of autism gained by learning from people through a local UK Autism Champion Network: A health and social care professional perspective. Autism 2023; 27:13623613231167902. [PMID: 37131289 PMCID: PMC10576896 DOI: 10.1177/13623613231167902] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 05/04/2023]
Abstract
LAY ABSTRACT The Autism Act 10 Years On found few autistic adults thought health and social care professionals had a good understanding of autism. Autism training has been made law in the United Kingdom for health and social care staff to tackle health inequality. The county wide Autism Champion Network evaluated here is an equal partnership of interested staff across sectors (Autism Champions) and autistic experts by virtue of lived experience (Autism Advisory Panel). With knowledge flowing both ways, the Autism Champions take learning back to teams to support continuous development of services to meet autistic need. Seven health and social sector professionals from the Network participated in semi-structured interviews on sharing knowledge of autism gained with their teams. All participants provide care and support for autistic people, some working in specialist positions. Results showed that developing new relationships with people outside their own team to signpost to, answer questions and share resources, and informal learning from autistic people, was more valued and used in practice than information gained from presentations. These results have implications in developing learning for those who need above a basic knowledge of autism and may be useful for others considering setting up an Autism Champion Network.
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Kroelinger CD, Ellick KL, Levecke M, Rice ME, Mueller T, Akbarali S, Pliska E, Ko JY, Cox S, Barfield WD. Assessing Sustainability of State-Led Action Plans for the Opioid Use Disorder, Maternal Outcomes, and Neonatal Abstinence Syndrome Initiative Learning Community, 2018-2021. J Womens Health (Larchmt) 2023; 32:503-512. [PMID: 37159557 PMCID: PMC10563031 DOI: 10.1089/jwh.2023.0102] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 05/11/2023] Open
Abstract
Objective(s): The opioid crisis affects the health and health care of pregnant and postpartum people and infants prenatally exposed to substances. A Learning Community (LC) among 15 states was implemented to improve services for these populations. States drafted action plans with goals, strategies, and activities. Materials and Methods: Qualitative data from action plans were analyzed to assess how reported activities aligned with focus areas each year. Year 2 focus areas were compared with year 1 to identify shifts or expansion of activities. States self-assessed progress at the LC closing meeting, reported goal completion, barriers and facilitators affecting goal completion, and sustainment strategies. Results: In year 2, many states included activities focused on access to and coordination of quality services (13 of 15 states) and provider awareness and training (11 of 15). Among 12 states participating in both years of the LC, 11 expanded activities to include at least one additional focus area, adding activities in financing and coverage of services (n = 6); consumer awareness and education (n = 5); or ethical, legal, and social considerations (n = 4). Of the 39 goals developed by states, 54% were completed, and of those not completed, 94% had ongoing activities. Barriers to goal completion included competing priorities and pandemic-related constraints, whereas facilitators involving use of the LC as a forum for information-sharing and leadership-supported goal completion. Sustainability strategies were continued provider training and partnership with Perinatal Quality Collaboratives. Conclusion: State LC participation supported sustainment of activities to improve health and health care for pregnant and postpartum people with opioid use disorder and infants prenatally exposed to substances.
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Affiliation(s)
- Charlan D. Kroelinger
- Division of Reproductive Health, National Center for Chronic Disease Promotion and Health Prevention, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
| | - Kecia L. Ellick
- Centers for Disease Control and Prevention Foundation, Atlanta, Georgia, USA
| | - Madison Levecke
- Oak Ridge Institute for Science and Education, Oak Ridge Associated Universities, Oak Ridge, Tennessee, USA
| | - Marion E. Rice
- Centers for Disease Control and Prevention Foundation, Atlanta, Georgia, USA
| | - Trisha Mueller
- Division of Reproductive Health, National Center for Chronic Disease Promotion and Health Prevention, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
| | - Sanaa Akbarali
- Association of State and Territorial Health Officials, Arlington, Virginia, USA
| | - Ellen Pliska
- Association of State and Territorial Health Officials, Arlington, Virginia, USA
| | - Jean Y. Ko
- Division of Reproductive Health, National Center for Chronic Disease Promotion and Health Prevention, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
| | - Shanna Cox
- Division of Reproductive Health, National Center for Chronic Disease Promotion and Health Prevention, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
| | - Wanda D. Barfield
- Division of Reproductive Health, National Center for Chronic Disease Promotion and Health Prevention, Centers for Disease Control and Prevention, Atlanta, Georgia, USA
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Zhou Y, Brouwer J, Bos NA, Diemers AD. Determinants of peer selection for collaborative group work of third-year bachelor students in a medical degree programme with learning communities. Med Educ Online 2022; 27:2111743. [PMID: 35980121 PMCID: PMC9397443 DOI: 10.1080/10872981.2022.2111743] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 04/05/2022] [Revised: 07/07/2022] [Accepted: 08/06/2022] [Indexed: 06/15/2023]
Abstract
The social capital theory reveals the importance of peer relationships on students' learning. However, it is unclear how students select their collaborators under the influence of their previous collaborations and backgrounds. This study explores to what extent students' free selection choices for collaborators among their peers are based on previous collaboration in formally structured groups (i.e., learning communities (LCs)) and based on different students' background characteristics. A parallel program was studied where students studied in one of four LCs for two years and after that, they have to find their own group members within or across LCs to finish their bachelor thesis in the third year. In total, 1152 students' selections of their peers were analyzed. This paper presents the percentages of students choosing group members within or across LCs. It also considered the influence of students' backgrounds, like sex, nationality, and academic performances on their peerchoices by logistic regression analysis. More than half of the students chose group members within their own LC, regardless of which LC they were in. Although the majority of the students chose collaborators within their own LC, still around 40% of students were willing to collaborate with others from different LCs with whom they had never collaborated before in the formal curriculum. Students' backgrounds (i.e., sex, and academic performance) were also associated with their decisions. A high frequency of collaboration within formally structured groups enhances the students' preference of group members from the same groups, but also informal peer relationships are crucial in students' choices for collaboration. Students' sex and academic performance influence their free choice of group members while nationality does not. Students with different academic levels have a higher chance to become group members when they collaborated before in formally structured groups than those students who had not had such a collaboration experience.
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Affiliation(s)
- Yan Zhou
- Center for Education Development and Research in Health Professions (CEDAR), LEARN, University Medical Center Groningen, University of Groningen, Groningen, The Netherlands
- Educational Technology, College of Teacher Education, Zhejiang Normal University, Zhejiang, China
| | - Jasperina Brouwer
- Educational Sciences, Faculty Behavioural and Social Sciences, University of Groningen, Groningen, The Netherlands
| | - Nicolaas Adrianus Bos
- Center for Education Development and Research in Health Professions (CEDAR), LEARN, University Medical Center Groningen, University of Groningen, Groningen, The Netherlands
| | - Agnes D. Diemers
- Center for Education Development and Research in Health Professions (CEDAR), LEARN, University Medical Center Groningen, University of Groningen, Groningen, The Netherlands
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Charlier N, Colman E, Alvarez Irusta L, Anthierens S, Van Durme T, Macq J, Pétré B. Developing evaluation capacities in integrated care projects: Lessons from a scientific support mission implemented in Belgium. Front Public Health 2022; 10:958168. [PMID: 36457330 PMCID: PMC9706216 DOI: 10.3389/fpubh.2022.958168] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/31/2022] [Accepted: 10/06/2022] [Indexed: 11/16/2022] Open
Abstract
The capacity of self-assessment, to learn from experience, to make information-based decisions, and to adapt over time are essential drivers of success for any project aiming at healthcare system change. Yet, many of those projects are managed by healthcare providers' teams with little evaluation capacity. In this article, we describe the support mission delivered by an interdisciplinary scientific team to 12 integrated care pilot projects in Belgium, mobilizing a set of tools and methods: a dashboard gathering population health indicators, a significant event reporting method, an annual report, and the development of a sustainable "learning community." The article provides a reflexive return on the design and implementation of such interventions aimed at building organizational evaluation capacity. Some lessons were drawn from our experience, in comparison with the broader evaluation literature: The provided support should be adapted to the various needs and contexts of the beneficiary organizations, and it has to foster experience-based learning and requires all stakeholders to adopt a learning posture. A long-time, secure perspective should be provided for organizations, and the availability of data and other resources is an essential precondition for successful work.
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Affiliation(s)
- Nathan Charlier
- Department of Public Health, University of Liège, Liège, Belgium,*Correspondence: Nathan Charlier
| | - Elien Colman
- Department of Family Medicine and Population Health, University of Antwerp, Antwerpen, Belgium
| | - Lucia Alvarez Irusta
- Institute of Health and Society, Université Catholique de Louvain, Brussels, Belgium
| | - Sibyl Anthierens
- Department of Family Medicine and Population Health, University of Antwerp, Antwerpen, Belgium
| | - Thérèse Van Durme
- Institute of Health and Society, Université Catholique de Louvain, Brussels, Belgium
| | - Jean Macq
- Institute of Health and Society, Université Catholique de Louvain, Brussels, Belgium
| | - Benoit Pétré
- Department of Public Health, University of Liège, Liège, Belgium
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Dunn S, Munro S, Devane C, Guilbert E, Jeong D, Stroulia E, Soon JA, Norman WV. A Virtual Community of Practice to Support Physician Uptake of a Novel Abortion Practice: Mixed Methods Case Study. J Med Internet Res 2022; 24:e34302. [PMID: 35511226 PMCID: PMC9121225 DOI: 10.2196/34302] [Citation(s) in RCA: 5] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/18/2021] [Revised: 02/17/2022] [Accepted: 03/24/2022] [Indexed: 11/13/2022] Open
Abstract
Background Virtual communities of practice (VCoPs) have been used to support innovation and quality in clinical care. The drug mifepristone was introduced in Canada in 2017 for medical abortion. We created a VCoP to support implementation of mifepristone abortion practice across Canada. Objective The aim of this study was to describe the development and use of the Canadian Abortion Providers Support-Communauté de pratique canadienne sur l’avortement (CAPS-CPCA) VCoP and explore physicians’ experience with CAPS-CPCA and their views on its value in supporting implementation. Methods This was a mixed methods intrinsic case study of Canadian health care providers’ use and physicians’ perceptions of the CAPS-CPCA VCoP during the first 2 years of a novel practice. We sampled both physicians who joined the CAPS-CPCA VCoP and those who were interested in providing the novel practice but did not join the VCoP. We designed the VCoP features to address known and discovered barriers to implementation of medication abortion in primary care. Our secure web-based platform allowed asynchronous access to information, practice resources, clinical support, discussion forums, and email notices. We collected data from the platform and through surveys of physician members as well as interviews with physician members and nonmembers. We analyzed descriptive statistics for website metrics, physicians’ characteristics and practices, and their use of the VCoP. We used qualitative methods to explore the physicians’ experiences and perceptions of the VCoP. Results From January 1, 2017, to June 30, 2019, a total of 430 physicians representing all provinces and territories in Canada joined the VCoP and 222 (51.6%) completed a baseline survey. Of these 222 respondents, 156 (70.3%) were family physicians, 170 (80.2%) were women, and 78 (35.1%) had no prior abortion experience. In a survey conducted 12 months after baseline, 77.9% (120/154) of the respondents stated that they had provided mifepristone abortion and 33.9% (43/127) said the VCoP had been important or very important. Logging in to the site was burdensome for some, but members valued downloadable resources such as patient information sheets, consent forms, and clinical checklists. They found email announcements helpful for keeping up to date with changing regulations. Few asked clinical questions to the VCoP experts, but physicians felt that this feature was important for isolated or rural providers. Information collected through member polls about health system barriers to implementation was used in the project’s knowledge translation activities with policy makers to mitigate these barriers. Conclusions A VCoP developed to address known and discovered barriers to uptake of a novel medication abortion method engaged physicians from across Canada and supported some, including those with no prior abortion experience, to implement this practice. International Registered Report Identifier (IRRID) RR2-10.1136/bmjopen-2018-028443
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Affiliation(s)
- Sheila Dunn
- Department of Family and Community Medicine, University of Toronto, Toronto, ON, Canada.,Women's College Research Institute, Women's College Hospital, Toronto, ON, Canada
| | - Sarah Munro
- Department of Obstetrics and Gynaecology, University of British Columbia, Vancouver, BC, Canada.,Centre for Health Evaluation and Outcome Science, University of British Columbia, Vancouver, BC, Canada
| | - Courtney Devane
- School of Nursing, Faculty of Applied Science, University of British Columbia, Vancouver, BC, Canada
| | - Edith Guilbert
- Department of Obstetrics, Gynecology and Reproduction, Laval University, Quebec City, QC, Canada
| | - Dahn Jeong
- School of Population and Public Health, Faculty of Medicine, University of British Columbia, Vancouver, BC, Canada
| | - Eleni Stroulia
- Department of Computer Science, Faculty of Science, University of Alberta, Edmonton, AB, Canada
| | - Judith A Soon
- Contraception and Abortion Research Team, Women's Health Research Institute, Provincial Health Services Authority, Vancouver, BC, Canada
| | - Wendy V Norman
- Department of Family Practice, University of British Columbia, Vancouver, BC, Canada.,Faculty of Public Health & Policy, London School of Hygiene & Tropical Medicine, London, United Kingdom
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Burks TN. Improving Student Attitudes and Academic Performance in Introductory Biology Using a Project-Based Learning Community. J Microbiol Biol Educ 2022; 23:e00216-21. [PMID: 35496694 PMCID: PMC9053033 DOI: 10.1128/jmbe.00216-21] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 08/20/2021] [Accepted: 01/26/2022] [Indexed: 06/14/2023]
Abstract
Students majoring in non-STEM fields often identify introductory biology courses as irrelevant and overly rigorous. Resistance to enroll in a required general education science course, coupled with negative attitudes toward the subject, can adversely affect the academic performance of students; this can especially be present in students from under-represented minority groups. Therefore, instructors have to intentionally design a curriculum that overcomes these factors as they educate non-major students enrolled in introductory biology. BioArt, a learning community, was formed between introductory biology and introduction to graphic design courses to improve the attitudes and academic performance of students in the biology course at a Historically Black College and University (HBCU). The BioArt model incorporated a common theme, project-based learning, and opportunities for experiential learning. To measure outcomes, traditional examinations, non-traditional assessments, failure/withdraw rates, and student attitudes were evaluated. Using this model, introductory biology became less intimidating, more relevant, and improved academic success among freshman minority students. Thus, the BioArt model can be utilized as an intervention at different institutions of higher learning.
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Ferguson L, Rentes VC, McCarthy L, Vinson AH. Collaborative conversations during the time of COVID-19: Building a "meta"- learning community. Learn Health Syst 2022; 6:e10284. [PMID: 35036555 PMCID: PMC8753305 DOI: 10.1002/lrh2.10284] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/18/2020] [Revised: 04/19/2021] [Accepted: 06/22/2021] [Indexed: 11/26/2022] Open
Abstract
PROBLEM COVID-19 created new research, clinical, educational, and personal challenges, while simultaneously separating work teams who were under work-from-home restrictions. Addressing these challenges required new forms of collaborative groups. APPROACH To support the department community and the rapid sharing of new research, educational, clinical, and personal efforts, a Core Team from the Department of Learning Health Sciences at the University of Michigan developed a meeting series called the COVID Conversations. This Experience Report shares the organizational structure of the COVID Conversations, proposes a comparison to traditional Learning Communities, and reports the results of a questionnaire that gathered details about department members' COVID-related activities. OUTCOMES We identify and describe salient similarities and differences between the COVID Conversations and the characteristics of Learning Communities. We also developed and piloted a taxonomy for characterizing LHS research projects that may be further developed for use in Learning Community planning, in conjunction with other maturity grids and ontologies. We propose the term "Meta-Learning Community" to describe the structure and function of the COVID Conversations. NEXT STEPS In academic medicine, remote work, telemedicine, and virtual learning may be here to stay. The COVID Conversations constitute a distinct and innovative form of collaborative work in which separate teams addressing distinct goals, yet sharing a common passion to tackle the issues brought by the pandemic, are able to share experiences and learn from one other. The challenges of COVID-19 have made evident the need for multiple forms of organizing teamwork, and our study contributes the notion of a "Meta"-Learning Community as a new form of collaborative work.
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Affiliation(s)
- Lisa Ferguson
- Department of Learning Health SciencesUniversity of MichiganAnn ArborMichiganUSA
| | - Victor C. Rentes
- Department of Learning Health SciencesUniversity of MichiganAnn ArborMichiganUSA
| | - Lauren McCarthy
- Department of Learning Health SciencesUniversity of MichiganAnn ArborMichiganUSA
| | - Alexandra H. Vinson
- Department of Learning Health SciencesUniversity of MichiganAnn ArborMichiganUSA
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Thomas SD, Ali A, Alcover K, Augustin D, Wilson N. Social and Professional Impact of Learning Communities Within the Alliances for Graduate Education and the Professoriate Program at Michigan State University. Front Psychol 2021; 12:734414. [PMID: 34899474 PMCID: PMC8654777 DOI: 10.3389/fpsyg.2021.734414] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/01/2021] [Accepted: 10/29/2021] [Indexed: 11/13/2022] Open
Abstract
At Michigan State University (MSU), the AGEP learning community features the participation of over 70% of the African-American, Latinx, and Native-American under-represented minorities (URM), also referred to as Black, Indigenous, and People of Color (BIPOC) doctoral students in fields sponsored by the National Science Foundation (NSF). Monthly learning community (LC) meetings allow AGEP participants to create dialogues across disciplines through informal oral presentations about current research. The learning communities also offer opportunities to share key information regarding graduate school success and experience; thus providing a social network that extends beyond the academic setting. At MSU, AGEP also provides an interdisciplinary and multigenerational environment that includes graduate students, faculty members, post-docs and prospective graduate students. Using monthly surveys over a 4-year period, we evaluated the impact of this AGEP initiative focusing on the utility of the program, perceptions of departmental climate, career plans and institutional support. Findings indicate that AGEP participants consider their experiences in the program as vital elements in the development of their professional identity, psychological safety, and career readiness. Experiences that were identified included networking across departments, focus on career placement, involvement in minority recruitment and professional development opportunities. Additionally, AGEP community participants resonated with the "sense of community" that is at the core of the MSU AGEP program legacy. In this article, we proposed a variation of Tomlinson's Graduate Student Capital model to describe the AGEP participants' perceptions and experiences in MSU AGEP. Within this 4-year period, we report over 70% graduation rate (completing with advanced degrees). More than half of Ph.D. students and almost 30% of master's degree students decided to pursue academia as their careers. In addition, we found a high satisfaction rate of AGEP among the participants. Our analysis on graduate student capital helped us identify motivating capital development by years spent at MSU and as an AGEP member. These findings may provide some insight into which capitals may be deemed important for students relative to their experiences at MSU and in AGEP and how their priorities change as they transition toward graduation.
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Affiliation(s)
- Steven D. Thomas
- The Graduate School, Michigan State University, East Lansing, MI, United States
| | - Abdifatah Ali
- Carlson School of Management, University of Minnesota, Minneapolis, MN, United States
| | - Karl Alcover
- Independent Researcher, Bethesda, MD, United States
| | - Dukernse Augustin
- The Graduate School, Michigan State University, East Lansing, MI, United States
| | - Neco Wilson
- The Graduate School, Michigan State University, East Lansing, MI, United States
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Heemskerk WM, Warning TD, Brus F, Snoeren MMWC. The potential for learning within hospital learning communities: the interplay between nursing practice and education to support research ability. Int J Nurs Educ Scholarsh 2020; 17:/j/ijnes.2020.17.issue-1/ijnes-2019-0114/ijnes-2019-0114.xml. [PMID: 32651982 DOI: 10.1515/ijnes-2019-0114] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/24/2019] [Accepted: 05/26/2020] [Indexed: 11/15/2022]
Abstract
Objectives Nurses must contribute to the development of professional practice and thereby improve quality of care by using their research abilities. Therefore, learning communities comprised of nurses, students and teachers were created in a hospital. Methods A qualitative descriptive methodology was used. Three learning communities were purposefully selected, and members were asked open-ended questions about their learning and activities in multiple data collection sessions. Data were analyzed by means of an inductive process. Results Both individually and collectively, members learned about research in general, research terminology and methods. They learned about asking questions and critical thinking, and, specifically through collective learning, they learned about the differences between education practices. Activities were carried out primarily to continue personal learning. Conclusions Learning within the learning communities was mainly research-oriented and therefore potentially suitable for enhancing research ability. Implications are offered to support the formulation of community activities.
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Affiliation(s)
- Wendy M Heemskerk
- HagaAcademy & Innovation, Haga Teaching Hospital, The Hague, The Netherlands
| | - Talitha D Warning
- HagaAcademy & Innovation, Haga Teaching Hospital, The Hague, The Netherlands
| | - Frank Brus
- HagaAcademy & Innovation, Haga Teaching Hospital, The Hague, The Netherlands
| | - Miranda M W C Snoeren
- School of People and Health Studies, Fontys University of Applied Science, Eindhoven, The Netherlands
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Locock L, Montgomery C, Parkin S, Chisholm A, Bostock J, Dopson S, Gager M, Gibbons E, Graham C, King J, Martin A, Powell J, Ziebland S. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy 2020; 25:151-161. [PMID: 32056464 PMCID: PMC7307415 DOI: 10.1177/1355819619888675] [Citation(s) in RCA: 18] [Impact Index Per Article: 4.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
OBJECTIVES Improving patient experience is widely regarded as a key component of health care quality. However, while a considerable amount of data are collected about patient experience, there are concerns this information is not always used to improve care. This study explored whether and how frontline staff use patient experience data for service improvement. METHODS We conducted a year-long ethnographic case study evaluation, including 299 hours of observations and 95 interviews, of how frontline staff in six medical wards at different hospital sites in the United Kingdom used patient experience data for improvement. RESULTS In every site, staff undertook quality improvement projects using a range of data sources. Teams of health care practitioners and ancillary staff engaged collectively in a process of sense-making using formal and informal sources of patient experience data. While survey data were popular, 'soft' intelligence - such as patients' stories, informal comments and observations - also informed staff's improvement plans, without always being recognized as data. Teams with staff from different professional backgrounds and grades tended to make more progress than less diverse teams, being able to draw on a wider net of practical, organizational and social resources, support and skills, which we describe as team-based capital. CONCLUSIONS Organizational recognition, or rejection, of specific forms of patient experience intelligence as 'data' affects whether staff feel the data are actionable. Teams combining a diverse range of staff generated higher levels of 'team-based capital' for quality improvement than those adopting a single disciplinary approach. This may be a key mechanism for achieving person-centred improvement in health care.
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Affiliation(s)
- Louise Locock
- Professor of Health Services Research, Health Services Research Unit, University of Aberdeen, UK
| | - Catherine Montgomery
- Senior Researcher, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
| | - Stephen Parkin
- Research Fellow, National Addiction Centre, Institute of Psychiatry, Psychology & Neuroscience, King's College London, UK
| | - Alison Chisholm
- Qualitative Researcher, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
| | - Jennifer Bostock
- Lay Research Advisor, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
| | - Sue Dopson
- Rhodes Trust Professor of Organisational Behaviour, Saïd Business School, University of Oxford, UK
| | - Melanie Gager
- Follow-up Sister in Critical Care, Royal Berkshire NHS Foundation Trust, UK
| | - Elizabeth Gibbons
- Senior Research Scientist, Nuffield Department of Population Health, University of Oxford, UK
| | | | - Jenny King
- Chief Research Officer, Picker Institute Europe, UK
| | - Angela Martin
- Programme Coordinator, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
| | - John Powell
- Associate Professor, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
| | - Sue Ziebland
- Professor of Medical Sociology, Nuffield Department of Primary Care Health Sciences, University of Oxford, UK
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Satterfield K, Rubin JC, Yang D, Friedman CP. Understanding the roles of three academic communities in a prospective learning health ecosystem for diagnostic excellence. Learn Health Syst 2019; 4:e210204. [PMID: 31989032 PMCID: PMC6971119 DOI: 10.1002/lrh2.10204] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/20/2019] [Revised: 08/19/2019] [Accepted: 09/25/2019] [Indexed: 12/14/2022] Open
Abstract
Inaccurate, untimely, and miscommunicated medical diagnoses represent a wicked problem requiring comprehensive and coordinated approaches, such as those demonstrated in the characteristics of learning health systems (LHSs). To appreciate a vision for how LHS methods can optimize processes and outcomes in medical diagnosis (diagnostic excellence), we interviewed 32 individuals with relevant expertise: 18 who have studied diagnostic processes using traditional behavioral science and health services research methods, six focused on machine learning (ML) and artificial intelligence (AI) approaches, and eight multidisciplinary researchers experienced in advocating for and incorporating LHS methods, ie, scalable continuous learning in health care. We report on barriers and facilitators, identified by these subjects, to applying their methods toward optimizing medical diagnosis. We then employ their insights to envision the emergence of a learning ecosystem that leverages the tools of each of the three research groups to advance diagnostic excellence. We found that these communities represent a natural fit forward, in which together, they can better measure diagnostic processes and close the loop of putting insights into practice. Members of the three academic communities will need to network and bring in additional stakeholders before they can design and implement the necessary infrastructure that would support ongoing learning of diagnostic processes at an economy of scale and scope.
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Affiliation(s)
- Katherine Satterfield
- Department of Learning Health SciencesUniversity of Michigan Medical SchoolAnn ArborMichigan
| | - Joshua C. Rubin
- Department of Learning Health SciencesUniversity of Michigan Medical SchoolAnn ArborMichigan
| | - Daniel Yang
- The Gordon and Betty Moore FoundationPalo AltoCalifornia
| | - Charles P. Friedman
- Department of Learning Health SciencesUniversity of Michigan Medical SchoolAnn ArborMichigan
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Tamai R, Koyawala N, Dietrick B, Pain D, Shochet R. Cloaking as a Community: Re-imagining the White Coat Ceremony With a Medical School Learning Community. J Med Educ Curric Dev 2019; 6:2382120519830375. [PMID: 30937386 PMCID: PMC6434431 DOI: 10.1177/2382120519830375] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 12/07/2018] [Accepted: 12/11/2018] [Indexed: 06/09/2023]
Abstract
The Johns Hopkins School of Medicine's Learning Community-White Coat Ceremony (LC-WCC) is held each spring as a learning community (LC) event. Learning communities (LCs) connect people to learn and work across boundaries to achieve a shared goal. The LC-WCC invites first-year students to collaborate with school leaders, define the class professional values, and innovate with community members. Class-elected student leaders recruit peers to join committees to plan and lead several aspects of the ceremony, including a class-nominated speaker, a personal statements presentation, a patient inclusion presentation, a class-authored statement of values, and artistic performances. Student cloaking is performed by LC advisors in their LC small groups. A 2015 post-LC-WCC survey asking students to compare experiences of a traditional Stethoscope Ceremony (SC) with the LC-WCC found that the latter significantly increased students' sense of accomplishment (38% vs 68%, P < .001), sense of connection to the school (59% vs 82%, P < .001), to classmates (71% vs 93%, P < .001), and to the event (42% vs 76%, P < .001). Cloaking as a community is an effective way for a medical school LC to instill a greater sense of community and student leadership in this milestone celebration of humanistic values in medicine.
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Affiliation(s)
- Robert Tamai
- Department of Internal Medicine, Keck School of Medicine, University of Southern California, Los Angeles, CA, USA
| | - Neel Koyawala
- Division of General Internal Medicine, The Johns Hopkins School of Medicine, Baltimore, MD, USA
| | - Barbara Dietrick
- Division of General Internal Medicine, The Johns Hopkins School of Medicine, Baltimore, MD, USA
| | - Debanjan Pain
- Department of Internal Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA
| | - Robert Shochet
- Division of General Internal Medicine, The Johns Hopkins School of Medicine, Baltimore, MD, USA
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Ngo TL, Whipple M. Faculty Benefits From Medical Student Learning Communities: A Junior and Senior Faculty Members' Perspectives. J Med Educ Curric Dev 2019; 6:2382120519827887. [PMID: 30801034 PMCID: PMC6378423 DOI: 10.1177/2382120519827887] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Subscribe] [Scholar Register] [Received: 12/05/2018] [Accepted: 01/01/2019] [Indexed: 06/09/2023]
Abstract
Medical school learning communities have many benefits for students. In this perspective, the authors briefly describe how learning communities have benefited them as faculty. These include finding other like-minded faculty, improving communication and clinical skills, career advancement through scholarly work associated with the learning community, and above all, developing mutually beneficial relationships with students. Here, they offer viewpoints from junior and senior faculty members on how the learning community has positively affected them.
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Affiliation(s)
- Thuy L Ngo
- School of Medicine, The Johns Hopkins
University, Baltimore, MD, USA
| | - Mark Whipple
- School of Medicine, University of
Washington, Seattle, WA, USA
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15
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Tackett S, Wright S, Colbert-Getz J, Shochet R. Associations between learning community engagement and burnout, quality of life, and empathy among medical students. Int J Med Educ 2018; 9:316-322. [PMID: 30504524 PMCID: PMC6387776 DOI: 10.5116/ijme.5bef.e834] [Citation(s) in RCA: 14] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/10/2018] [Accepted: 11/17/2018] [Indexed: 05/13/2023]
Abstract
OBJECTIVES To inform evidence-based design and implementation of medical school learning communities (LCs) by investigating which LC components medical students at one school with a multi-component LC were most valued and which were associated with desirable outcomes. METHODS In this cross-sectional study, all Johns Hopkins School of Medicine (JHSOM) students were surveyed in Spring 2016 regarding perceived value of LC components (peers, faculty advisors, Clinical Foundations of Medicine (CFM) clinical skills course, quarterly reflective discussion sessions, social activities, and LC rooms) with learning environment (LE) perceptions, quality of life, burnout, and empathy assessed as outcomes. Multivariate logistic regressions analyzed associations between LC components and outcomes. RESULTS Overall 368/480 (77%) students responded. CFM was highly valued by 286 (80%) students, advisors by 277 (75%). All LC components were significantly associated with favorable overall LE perceptions, but associations with LE subdomains varied. CFM was the only LC component to have significant associations with greater empathic concern (OR 2.1, 95% CI=1.2-3.7) and perspective-taking (OR 1.8, 95% CI=1.0-3.1), less emotional exhaustion (OR 0.4, 95% CI=0.2-0.6) and depersonalization (OR 0.3, 95% CI=0.1-0.5), and good quality of life (OR 3.7, 95% CI=1.9-7.1). Every other LC component, except LC rooms, was associated with greater empathy or enhanced well-being. CONCLUSIONS Components within an LC are valued differently and vary in their relationships with student outcomes. Future LC research may isolate the effects of and explore interactions among different LC components, leading to more purposeful LC design and allocation of resources.
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Affiliation(s)
- Sean Tackett
- Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
| | - Scott Wright
- Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
| | | | - Robert Shochet
- Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
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Kroelinger CD, Morgan IA, DeSisto CL, Estrich C, Waddell LF, Mackie C, Pliska E, Goodman DA, Cox S, Velonis A, Rankin KM. State-Identified Implementation Strategies to Increase Uptake of Immediate Postpartum Long-Acting Reversible Contraception Policies. J Womens Health (Larchmt) 2018; 28:346-356. [PMID: 30388052 DOI: 10.1089/jwh.2018.7083] [Citation(s) in RCA: 22] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/20/2022] Open
Abstract
BACKGROUND In 2014, the Association of State and Territorial Health Officials (ASTHO) convened a multistate Immediate Postpartum Long-Acting Reversible Contraception (LARC) Learning Community to facilitate cross-state collaboration in implementation of policies. The Learning Community model was based on systems change, through multistate peer-to-peer learning and strategy-sharing activities. This study uses interview data from 13 participating state teams to identify state-implemented strategies within defined domains that support policy implementation. MATERIALS AND METHODS Semistructured interviews were conducted by the ASTHO team with state team members participating in the Learning Community. Interviews were transcribed and implementation strategies were coded. Using qualitative analysis, the state-reported domains with the most strategies were identified. RESULTS The five leading domains included the following: stakeholder partnerships; provider training; outreach; payment streams/reimbursement; and data, monitoring and evaluation. Stakeholder partnership was identified as a cross-cutting domain. Every state team used strategies for stakeholder partnerships and provider training, 12 reported planning or engaging in outreach efforts, 11 addressed provider and facility reimbursement, and 10 implemented data evaluation strategies. All states leveraged partnerships to support information sharing, identify provider champions, and pilot immediate postpartum LARC programs in select delivery facilities. CONCLUSIONS Implementing immediate postpartum LARC policies in states involves leveraging partnerships to develop and implement strategies. Identifying champions, piloting programs, and collecting facility-level evaluation data are scalable activities that may strengthen state efforts to improve access to immediate postpartum LARC, a public health service for preventing short interbirth intervals and unintended pregnancy among postpartum women.
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Affiliation(s)
- Charlan D Kroelinger
- 1 Division of Reproductive Health, National Center for Chronic Disease Prevention and Health Promotion , CDC, Atlanta, Georgia
| | - Isabel A Morgan
- 1 Division of Reproductive Health, National Center for Chronic Disease Prevention and Health Promotion , CDC, Atlanta, Georgia .,2 Association of Schools and Programs of Public Health , Washington, District of Columbia
| | - Carla L DeSisto
- 3 Division of Epidemiology and Biostatistics, School of Public Health, University of Illinois at Chicago , Chicago, Illinois
| | - Cameron Estrich
- 4 Division of Community Health Sciences, School of Public Health, University of Illinois at Chicago , Chicago, Illinois
| | - Lisa F Waddell
- 5 Association of State and Territorial Health Officials , Arlington, Virginia
| | - Christine Mackie
- 5 Association of State and Territorial Health Officials , Arlington, Virginia
| | - Ellen Pliska
- 5 Association of State and Territorial Health Officials , Arlington, Virginia
| | - David A Goodman
- 1 Division of Reproductive Health, National Center for Chronic Disease Prevention and Health Promotion , CDC, Atlanta, Georgia
| | - Shanna Cox
- 1 Division of Reproductive Health, National Center for Chronic Disease Prevention and Health Promotion , CDC, Atlanta, Georgia
| | - Alisa Velonis
- 3 Division of Epidemiology and Biostatistics, School of Public Health, University of Illinois at Chicago , Chicago, Illinois
| | - Kristin M Rankin
- 3 Division of Epidemiology and Biostatistics, School of Public Health, University of Illinois at Chicago , Chicago, Illinois
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Myers RE, DiCarlo M, Romney M, Fleisher L, Sifri R, Soleiman J, Lambert E, Rosenthal M. Using a health system learning community strategy to address cancer disparities. Learn Health Syst 2018; 2:e10067. [PMID: 31245591 PMCID: PMC6508848 DOI: 10.1002/lrh2.10067] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/11/2018] [Revised: 08/10/2018] [Accepted: 08/16/2018] [Indexed: 11/16/2022] Open
Abstract
Accountable care organizations and health systems have the potential to increase patient engagement in medical care, improve population health outcomes, and reduce costs. Characteristics of highly integrated learning health care systems that seek to achieve these goals have been described in the literature. However, there have been few reports on how health systems, especially those that are loosely integrated, can develop the infrastructure needed to support achievement of these goals. In this report, we describe a learning community strategy that involved forming a coordinating team, a steering committee, and patient and stakeholder advisory committees to address cancer screening and disparities in 2 health systems in southeastern Pennsylvania-Jefferson Health and the Lehigh Valley Health Network. This project engaged diverse patients, health care providers, health system leaders, public and private payers, and other stakeholders in identifying and adapting evidence-based methods to increase colorectal and lung cancer screening in primary care. Here, we describe components of a health system learning community. In addition, we describe activities in which different components of the learning community were engaged. Finally, we explore prospects for using this type of approach to catalyze the development of learning health care systems.
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Osterberg LG, Goldstein E, Hatem DS, Moynahan K, Shochet R. Back to the Future: What Learning Communities Offer to Medical Education. J Med Educ Curric Dev 2016; 3:10.4137_JMECD.S39420. [PMID: 29349325 PMCID: PMC5736294 DOI: 10.4137/jmecd.s39420] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 03/04/2016] [Revised: 04/19/2016] [Accepted: 04/20/2016] [Indexed: 05/15/2023]
Abstract
Learning communities (LCs) have increasingly been incorporated into undergraduate medical education at a number of medical schools in the United States over the past decade. In an Association of Medical Colleges survey of 140 medical schools, 102 schools indicated that they had LC (described as colleges or mentorship groups; https://www.aamc.org/initiatives/cir/425510/19a.html). LCs share an overarching principle of establishing longitudinal relationships with students and faculty, but differ in the emphasis on specific components that may include curriculum delivery, advising/ mentoring, student wellness, and community. The creation of LCs requires institutional commitment to reorganize educational processes to become more student centered. LCs are beginning to show positive outcomes for students including benefits related to clinical skills development, advising, and student wellness, in addition to positive outcomes for LC faculty.
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Affiliation(s)
| | - Erika Goldstein
- University of Washington School of Medicine, Seattle, WA, USA
| | - David S. Hatem
- University of Massachusetts Medical School, Worcester, MA, USA
| | - Kevin Moynahan
- University of Arizona College of Medicine, Tucson, AZ, USA
| | - Robert Shochet
- Johns Hopkins University School of Medicine, Baltimore, MD, USA
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Moser L, Berlie H, Salinitri F, McCuistion M, Slaughter R. Enhancing Academic Success by Creating a Community of Learners. Am J Pharm Educ 2015; 79:70. [PMID: 26396279 PMCID: PMC4571052 DOI: 10.5688/ajpe79570] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/02/2014] [Accepted: 10/27/2014] [Indexed: 05/16/2023]
Abstract
OBJECTIVE To enhance academic performance and student progression by creating a community of learners. DESIGN Academic performance and student progression of students participating in the first 3 years of a second-year pharmacy learning community were compared with those of students in the 3 previous classes. Students participating in the learning community completed surveys at the end of each semester and at the end of the academic year. Peer mentors were surveyed at the end of the academic year. ASSESSMENT After implementing the learning community, failures during the second year of the pharmacy program decreased. Students had increasingly positive perceptions of the experience over the 3 years. Peer mentors rated their overall experience highly. CONCLUSION Implementation of a learning community resulted in improved progression through the program and was well received by students.
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20
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Salomon D, Martin-Harris L, Mullen B, Odegaard B, Zvinyatskovskiy A, Chandler SH. Brain literate: making neuroscience accessible to a wider audience of undergraduates. J Undergrad Neurosci Educ 2015; 13:A64-A73. [PMID: 25838804 PMCID: PMC4380302] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Subscribe] [Scholar Register] [Received: 07/01/2015] [Revised: 01/15/2015] [Accepted: 01/19/2015] [Indexed: 06/04/2023]
Abstract
The ability to critically evaluate neuroscientific findings is a skill that is rapidly becoming important in non-science professions. As neuroscience research is increasingly being used in law, business, education, and politics, it becomes imperative to educate future leaders in all areas of society about the brain. Undergraduate general education courses are an ideal way to expose students to issues of critical importance, but non-science students may avoid taking a neuroscience course because of the perception that neuroscience is more challenging than other science courses. A recently developed general education cluster course at UCLA aims to make neuroscience more palatable to undergraduates by pairing neuroscientific concepts with philosophy and history, and by building a learning community that supports the development of core academic skills and intellectual growth over the course of a year. This study examined the extent to which the course was successful in delivering neuroscience education to a broader undergraduate community. The results indicate that a majority of students in the course mastered the basics of the discipline regardless of their major. Furthermore, 77% of the non-life science majors (approximately two-thirds of students in the course) indicated that they would not have taken an undergraduate neuroscience course if this one was not offered. The findings also demonstrate that the course helped students develop core academic skills and improved their ability to think critically about current events in neuroscience. Faculty reported that teaching the course was highly rewarding and did not require an inordinate amount of time.
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Affiliation(s)
- Danielle Salomon
- UCLA Library Teaching and Learning Services, UCLA, Los Angeles, CA 90095
| | - Laurel Martin-Harris
- Department of Psychiatry and Biobehavioral Sciences, UCLA, Los Angeles, CA 90095
| | - Brian Mullen
- Department of Integrative Biology and Physiology, UCLA, Los Angeles, CA 90095
| | | | | | - Scott H. Chandler
- Department of Integrative Biology and Physiology, UCLA, Los Angeles, CA 90095
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Abstract
Despite the increasing prevalence of chronic conditions and multimorbidities, the essential attributes of the structure and delivery of primary care continue to be defined in terms of disease-specific approaches and acute conditions. Effective improvements will require alternative ways of thinking about chronic care design and practice. This essay argues for an ecosystemic understanding of chronic care founded on a communal and a dynamic view of the response of the patient, family, and health professionals to chronic illness. The communal view highlights the cocreative nature of the response to illness and the need to integrate the skills and resources of all the participants; what and how the participants learn in the course of the illness become central to chronic care. The dynamic view draws attention to the unfolding of illness management activities over time and to the need to engage the illness at specific time points or recurring time intervals that have the potential for important change in the experience of the participants. Chronic care would then include design for community, with an emphasis on the patient and family as necessary participants in the health care team. It would also include design for emergent learning and practice whereby health professionals go beyond standardization of care processes to develop new ways to harness the participants' imagination and learn from the changing experience of illness. Health professionals would also learn to cultivate trust, communal engagement, and openness to experimentation that facilitate collective learning, and help sharpen the participants' responsiveness to the emergent.
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Affiliation(s)
- Hassan Soubhi
- Department of Family Medicine, Sherbrooke University, Sherbrooke, Quebec, Canada.
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