Effects of background music on numerical and spatial location working memory: differences between extraverts and introverts

This experimental research explored background music's influence on the performance of numerical and spatial location working memory of extraverts and introverts. Sixty participants (30 extraverts and 30 introverts) were asked to complete numerical and spatial location working memory tests, under the conditions of background music and silence. Results showed a main negative effect of background music on the participants' performance of spatial location working memory. A significant interaction effect between music and personality (extroversion and introversion) on this performance was also observed. It revealed that a more negative effect of music in introverts as compared with extroverts. In contrast, no main or interaction effect was observed for the performance of numerical working memory. According to the influence of music on working memory, introversion-extraversion personality factors of workers such as cashiers or drivers require consideration.

The role of mood and arousal in the effect of background music on attentional state and performance during a sustained attention task

Across two online experiments, this study explored the effect of preferred background music on attentional state and performance, as well as on mood and arousal, during a vigilance task. It extended recent laboratory findings-showing an increase in task-focus and decrease in mind-wandering states with music-to environments with more distractions around participants. Participants-people who normally listen to background music during attention-demanding tasks-completed the vigilance task in their homes both with and without their chosen music and reported their attentional state, subjective arousal, and mood valence throughout the task. Experiment 1 compared music to relative silence and Experiment 2 compared music against the backdrop of continuous noise to continuous noise alone. In both experiments, music decreased mind-wandering and increased task-focus. Unlike in previous laboratory studies, in both experiments music also led to faster reaction times while increasing low-arousal external-distraction states. Importantly, mood and arousal increased with music and were shown to mediate its effects on reaction time and for the first time attentional state, both separately and together. Serial mediation effects were mostly confined to models where mood was entered first and arousal second and were consistent with the mood-arousal account of the impact of background music listening.

Evidence of a metacognitive illusion in judgments about the effects of music on cognitive performance

Two experiments serve to examine how people make metacognitive judgments about the effects of task-irrelevant sounds on cognitive performance. According to the direct-access account, people have direct access to the processes causing auditory distraction. According to the processing-fluency account, people rely on the feeling of processing fluency to make heuristic metacognitive judgments about the distracting effects of sounds. To manipulate the processing fluency of simple piano melodies and segments of Mozart's sonata K. 448, the audio files of the music were either left in their original forward direction or reversed. The results favor the processing-fluency account over the direct-access account: Even though, objectively, forward and backward music had the same distracting effect on serial recall, stimulus-specific prospective metacognitive judgments showed that participants incorrectly predicted only backward music but not forward music to be distracting. The difference between forward and backward music was reduced but not eliminated in global retrospective metacognitive judgments that participants provided after having experienced the distracting effect of the music first-hand. The results thus provide evidence of a metacognitive illusion in people's judgments about the effects of music on cognitive performance.

Task-specific auditory distraction in serial recall and mental arithmetic

Previous studies suggest that task-irrelevant changing-state sound interferes specifically with the processing of serial order information in the focal task (e.g., serial recall from short-term memory), whereas a deviant sound in the auditory background is supposed to divert central attention, thus producing distraction in various types of cognitive tasks. Much of the evidence for this distinction rests on the observed dissociations in auditory distraction between serial and non-serial short-term memory tasks. In this study, both the changing-state effect and the deviation effect were contrasted between serial digit recall and mental arithmetic tasks. In three experiments (two conducted online), changing-state sound was found to disrupt serial recall, but it did not lead to a general decrement in performance in different mental arithmetic tasks. In contrast, a deviant voice in the stream of irrelevant speech sounds did not cause reliable distraction in serial recall and simple addition/subtraction tasks, but it did disrupt a more demanding mental arithmetic task. Specifically, the evaluation of math equations (multiplication and addition/subtraction), which was combined with a pair-associate memory task to increase the task demand, was found to be susceptible to auditory distraction in participants who did not serially rehearse the pair-associates. Together, the results support the assumption that the interference produced by changing-state sound is highly specific to tasks that require serial-order processing, whereas auditory deviants may cause attentional capture primarily in highly demanding cognitive tasks (e.g., mental arithmetic) that cannot be solved through serial rehearsal.

Selecting auditory alerting stimuli for eagles on the basis of auditory evoked potentials

Development of wind energy facilities results in interactions between wildlife and wind turbines. Raptors, including bald and golden eagles, are among the species known to incur mortality from these interactions. Several alerting technologies have been proposed to mitigate this mortality by increasing eagle avoidance of wind energy facilities. However, there has been little attempt to match signals used as alerting stimuli with the sensory capabilities of target species like eagles. One potential approach to tuning signals is to use sensory physiology to determine what stimuli the target eagle species are sensitive to even in the presence of background noise, thereby allowing the development of a maximally stimulating signal. To this end, we measured auditory evoked potentials of bald and golden eagles to determine what types of sounds eagles can process well, especially in noisy conditions. We found that golden eagles are significantly worse than bald eagles at processing rapid frequency changes in sounds, but also that noise effects on hearing in both species are minimal in response to rapidly changing sounds. Our findings therefore suggest that sounds of intermediate complexity may be ideal both for targeting bald and golden eagle hearing and for ensuring high stimulation in noisy field conditions. These results suggest that the sensory physiology of target species is likely an important consideration when selecting auditory alerting sounds and may provide important insight into what sounds have a reasonable probability of success in field applications under variable conditions and background noise.

Architekturpsychologische Gestaltung von Arbeitsumwelten

Dieser Beitrag der Zeitschrift „Gruppe. Interaktion. Organisation. (GIO)“ verfolgt das Ziel, eine Übersicht über den Forschungsstand zu anwendungsorientierter (Neu‑)Gestaltung von Arbeitsumwelten aus dem Bereich der Architekturpsychologie zu geben.

Durch die Digitalisierung und die zunehmende Ortsunabhängigkeit von Arbeit werden Arbeitsumwelten in der Organisation immer mehr zu einem Dreh- und Angelpunkt der organisationalen Zusammenarbeit. Solche „organizational hubs“ sollten daher zielgerichtet gestaltet werden. Welche architektonischen Gestaltungselemente sind für diesen Kontext relevant und wie lässt sich deren Wirkungsweise theoretisch begründen? Das Review liefert für diesen spezifischen Anwendungsfall geeignet erscheinende Ansätze. Ein besonderer Fokus liegt dabei auf den Auswirkungen von Gestaltungselementen auf das Wohlbefinden und die Leistungsfähigkeit von Beschäftigten. Auf dieser Grundlage erfolgt eine knappe Zusammenstellung der bestehenden, heterogenen Befundlage zu einzelnen architekturpsychologischen Gestaltungselementen. Als Ergebnis der eingegrenzten Literatur-Übersicht lässt sich ein Forschungsdefizit bezüglich der Integration, Interaktionen und Gewichtung der einzelnen Elemente identifizieren, welches zukünftig in Forschung und Praxis adressiert werden muss.

Does the Macro-Temporal Pattern of Road Traffic Noise Affect Noise Annoyance and Cognitive Performance?

Noise annoyance is usually estimated based on time-averaged noise metrics. However, such metrics ignore other potentially important acoustic characteristics, in particular the macro-temporal pattern of sounds as constituted by quiet periods (noise breaks). Little is known to date about its effect on noise annoyance and cognitive performance, e.g., during work. This study investigated how the macro-temporal pattern of road traffic noise affects short-term noise annoyance and cognitive performance in an attention-based task. In two laboratory experiments, participants worked on the Stroop task, in which performance relies predominantly on attentional functions, while being exposed to different road traffic noise scenarios. These were systematically varied in macro-temporal pattern regarding break duration and distribution (regular, irregular), and played back with moderate L_Aeq of 42–45 dB(A). Noise annoyance ratings were collected after each scenario. Annoyance was found to vary with the macro-temporal pattern: It decreased with increasing total duration of quiet periods. Further, shorter but more regular breaks were somewhat less annoying than longer but irregular breaks. Since Stroop task performance did not systematically vary with different noise scenarios, differences in annoyance are not moderated by experiencing worsened performance but can be attributed to differences in the macro-temporal pattern of road traffic noise.

Quantifying the Effect of Noise on Cognitive Processes: A Review of Psychophysiological Correlates of Workload

Noise is present in most work environments, including emissions from machines and devices, irrelevant speech from colleagues, and traffic noise. Although it is generally accepted that noise below the permissible exposure limits does not pose a considerable risk for auditory effects like hearing impairments. Yet, noise can have a direct adverse effect on cognitive performance (non-auditory effects like workload or stress). Under certain circumstances, the observable performance for a task carried out in silence compared to noisy surroundings may not differ. One possible explanation for this phenomenon needs further investigation: individuals may invest additional cognitive resources to overcome the distraction from irrelevant auditory stimulation. Recent developments in measurements of psychophysiological correlates and analysis methods of load-related parameters can shed light on this complex interaction. These objective measurements complement subjective self-report of perceived effort by quantifying unnoticed noise-related cognitive workload. In this review, literature databases were searched for peer-reviewed journal articles that deal with an at least partially irrelevant "auditory stimulation" during an ongoing "cognitive task" that is accompanied by "psychophysiological correlates" to quantify the "momentary workload." The spectrum of assessed types of "auditory stimulations" extended from speech stimuli (varying intelligibility), oddball sounds (repeating short tone sequences), and auditory stressors (white noise, task-irrelevant real-life sounds). The type of "auditory stimulation" was related (speech stimuli) or unrelated (oddball, auditory stressor) to the type of primary "cognitive task." The types of "cognitive tasks" include speech-related tasks, fundamental psychological assessment tasks, and real-world/simulated tasks. The "psychophysiological correlates" include pupillometry and eye-tracking, recordings of brain activity (hemodynamic, potentials), cardiovascular markers, skin conductance, endocrinological markers, and behavioral markers. The prevention of negative effects on health by unexpected stressful soundscapes during mental work starts with the continuous estimation of cognitive workload triggered by auditory noise. This review gives a comprehensive overview of methods that were tested for their sensitivity as markers of workload in various auditory settings during cognitive processing.

Dissociating the Disruptive Effects of Irrelevant Music and Speech on Serial Recall of Tonal and Verbal Sequences

Task-irrelevant speech or music sounds are known to disrupt verbal short-term memory even when participants are instructed to ignore the sound, suggesting that automatically processed acoustical changes interfere with the rehearsal of phonological items. However, much less is known about auditory distraction in tasks that require the memorization and recall of non-phonological auditory items. In the present study, both musically trained and untrained participants were asked to memorize random tone sequences (consisting of low, medium, and high pitch tones) while task-irrelevant sound was presented. Irrelevant instrumental music was found to produce more disruption of tonal recall than white noise, whereas irrelevant speech produced intermediate levels of disruption. In contrast, only speech produced significant interference in an analogous verbal recall task. Crucially, although musically trained participants were able to recall more tones in general, the degree of auditory distraction that was produced by irrelevant music in the tonal recall task was found to be independent of musical expertise. The findings are in line with the assumption of two separate mechanisms for the maintenance of tonal and phonological information. Specifically, short-term memory for tone sequences may rely on a pitch-based rehearsal system which is disrupted by the perception of irrelevant pitch changes as contained in instrumental music (and to a lesser extent in speech), whereas serial recall of verbal items is most sensitive to phonological sounds.

Audio-visual preferences, perception, and use of water features in open-plan offices

This paper examines the use of water features for masking irrelevant speech and improving the soundscape of open-plan offices. Two laboratory experiments were carried out, as well as acoustic simulations and field tests. Experiment 1 aimed to identify the preferred sound level of water sounds against irrelevant speech. Experiment 2 examined the audio-only and audio-visual preferences and perception of waterscapes. Acoustic simulations and field tests examined the impact of design factors. The results showed that, when played against a constant level of irrelevant speech of 48 dBA, people prefer to listen to water sounds of 42-48 dBA (45 dBA being best). These results and results from previous research suggest that water sounds work mainly as informational maskers rather than energetic maskers. Furthermore, the introduction of a water feature improved the perception of the sound environment, and adding visual stimuli improved perception by up to 2.5 times. Acoustic simulations indicated that features at each corner and one at the center (or a single feature with an array of speakers) can provide appropriate masking for a large open-plan office, whilst field tests showed that water sounds decrease the distraction and privacy distances significantly (clusters of workstations benefitting more than rows of workstations).

The effects of speech intelligibility on English scientific literature reading in Chinese open-plan offices

A laboratory experiment was conducted to study the effects of speech intelligibility on English scientific literature reading performance in Chinese open-plan offices (both the occupants' native language and ambient speech noise were Chinese). The objective performance and subject perceptions of 20 participants were tested under different speech intelligibility conditions. The results highlight the significant negative impact of speech noise on occupants' performance. Moreover, a comparison of these results and those of previous studies implies Chinese occupants engaged in English scientific literature reading tasks are more sensitive to the changes of speech intelligibility and have higher requirements for acoustic environment.

Audio-video virtual reality environments in building acoustics: An exemplary study reproducing performance results and subjective ratings of a laboratory listening experiment

The present study adopted a human-centred approach to explore the potential of audio-video Virtual Reality (VR) to evaluate indoor noise protection by building characteristics. Different background speech conditions, convolved with sound insulation filters of adjacent office rooms, were presented in a VR office environment and the effects on cognitive performances and subjective ratings were measured. The found effect patterns were the same as those obtained in a real laboratory setting reported by Schlittmeier, Hellbrück, Thaden, and Vorländer. [(2008). Ergonomics 51, 719-736]. This exemplary study promises various options for research on noise effects by the use of virtual built environments which are of high plausibility and unlimited variability.

Eysenck's Theory of Personality and the Role of Background Music in Cognitive Task Performance: A Mini-Review of Conflicting Findings and a New Perspective

The question of whether background music is able to enhance cognitive task performance is of interest to scholars, educators, and stakeholders in business alike. Studies have shown that background music can have beneficial, detrimental or no effects on cognitive task performance. Extraversion—and its postulated underlying cause, cortical arousal—is regarded as an important factor influencing the outcome of such studies. According to Eysenck's theory of personality, extraverts' cortical arousal at rest is lower compared to that of introverts. Scholars have thus hypothesized that extraverts should benefit from background music in cognitive tasks, whereas introverts' performance should decline with music in the background. Reviewing studies that have considered extraversion as a mediator of the effect of background music on cognitive task performance, it is demonstrated that there is as much evidence in favor as there is against Eysenck's theory of personality. Further, revisiting Eysenck's concept of cortical arousal—which has traditionally been assessed by activity in the EEG alpha band—and reviewing literature on the link between extraversion and cortical arousal, it is revealed that there is conflicting evidence. Due to Eysenck's focus on alpha power, scholars have largely neglected higher frequency bands in the EEG signal as indicators of cortical arousal. Based on recent findings, it is suggested that beta power might not only be an indicator of alertness and attention but also a predictor of cognitive task performance. In conclusion, it is proposed that focused music listening prior to cognitive tasks might be a more efficient way to boost performance than listening to background music during cognitive tasks.

Identification of a Neurocognitive Mechanism Underpinning Awareness of Chronic Tinnitus

Tinnitus (ringing in the ears) is a common auditory sensation that can become a chronic debilitating health condition with pervasive effects on health and wellbeing, substantive economic burden, and no known cure. Here we investigate if impaired functioning of the cognitive control network that directs attentional focus is a mechanism erroneously maintaining the tinnitus sensation. Fifteen people with chronic tinnitus and 15 healthy controls matched for age and gender from the community performed a cognitively demanding task known to activate the cognitive control network in this functional magnetic resonance imaging study. We identify attenuated activation of a core node of the cognitive control network (the right middle frontal gyrus), and altered baseline connectivity between this node and nodes of the salience and autobiographical memory networks. Our findings indicate that in addition to auditory dysfunction, altered interactions between non-auditory neurocognitive networks maintain chronic tinnitus awareness, revealing new avenues for the identification of effective treatments.

Office noise: Can headphones and masking sound attenuate distraction by background speech?

BACKGROUND

Background speech is one of the most disturbing noise sources at shared workplaces in terms of both annoyance and performance-related disruption. Therefore, it is important to identify techniques that can efficiently protect performance against distraction. It is also important that the techniques are perceived as satisfactory and are subjectively evaluated as effective in their capacity to reduce distraction.

OBJECTIVE

The aim of the current study was to compare three methods of attenuating distraction from background speech: masking a background voice with nature sound through headphones, masking a background voice with other voices through headphones and merely wearing headphones (without masking) as a way to attenuate the background sound. Quiet was deployed as a baseline condition.

METHODS

Thirty students participated in an experiment employing a repeated measures design.

RESULTS

Performance (serial short-term memory) was impaired by background speech (1 voice), but this impairment was attenuated when the speech was masked - and in particular when it was masked by nature sound. Furthermore, perceived workload was lowest in the quiet condition and significantly higher in all other sound conditions. Notably, the headphones tested as a sound-attenuating device (i.e. without masking) did not protect against the effects of background speech on performance and subjective work load.

CONCLUSIONS

Nature sound was the only masking condition that worked as a protector of performance, at least in the context of the serial recall task. However, despite the attenuation of distraction by nature sound, perceived workload was still high - suggesting that it is difficult to find a masker that is both effective and perceived as satisfactory.

Unmasking the effects of masking on performance: The potential of multiple-voice masking in the office environment

Broadband noise is often used as a masking sound to combat the negative consequences of background speech on performance in open-plan offices. As office workers generally dislike broadband noise, it is important to find alternatives that are more appreciated while being at least not less effective. The purpose of experiment 1 was to compare broadband noise with two alternatives-multiple voices and water waves-in the context of a serial short-term memory task. A single voice impaired memory in comparison with silence, but when the single voice was masked with multiple voices, performance was on level with silence. Experiment 2 explored the benefits of multiple-voice masking in more detail (by comparing one voice, three voices, five voices, and seven voices) in the context of word processed writing (arguably a more office-relevant task). Performance (i.e., writing fluency) increased linearly from worst performance in the one-voice condition to best performance in the seven-voice condition. Psychological mechanisms underpinning these effects are discussed.

The many faces of office noise – case contact center

Purpose

– The purpose of this paper is to take a look at the phenomena of office noise and to try and outline the worker perceptions of noise in a multi-dimensional and holistic manner. This is done in a case study setting in contact center environment.

Design/methodology/approach

– The research was carried out in three phases. First, a review of existing research was carried out. Second, 28 interviews were carried out to outline the dimensions of office noise. Third, a set of 20 further interviews were carried out to study the dimensions of noise that appeared from the first phase of the research.

Findings

– The literature review introduces seven streams of office noise research. None of these looks at the office noise as a holistic and multi-dimensional experience of office workers. The results from the interviews suggest that office workers see the office noise to have negative, neutral and positive aspects. In call center context, the most important aspect of noise includes: psychological and physiological symptoms, dynamism, social setting, knowledge transfer, socialization and sound masking.

Research limitations/implications

– The data are limited to one specific kind of work setting, namely, contact center environment. Thus, the findings may not be generalized to cover other types of work. Even though the sample size of 48 interviewees is quite big for a qualitative research setting, the basic problem of the research orientation is still present. The results are intended to give an in-depth insight on dimensionality of office noise in the complex interrelated open-plan office system.

Originality/value

– Existing research on office noises and acoustics tends to see the office noises just as a negative phenomenon. This leads to research settings that neglect the positive aspects of the noise. Further, this leads to somewhat distorted discussion and practical recommendations.

On interpretation and task selection: the sub-component hypothesis of cognitive noise effects

It is often argued that the effects of noise on a “complex ability” (e.g., reading, writing, calculation) can be explained by the impairment noise causes to some ability (e.g., working memory) upon which the complex ability depends. Because of this, tasks that measure “sub-component abilities” (i.e., those abilities upon which complex abilities depend) are often deemed sufficient in cognitive noise studies, even when the primary interest is to understand the effects of noise as they arise in applied settings (e.g., offices and schools). This approach can be called the “sub-component hypothesis of cognitive noise effects.” The present paper discusses two things that are troublesome for this approach: difficulties with interpretation and generalizability. A complete understanding of the effects of noise on complex abilities requires studying the complex ability itself. Cognitive noise researches must, therefore, employ tasks that mimic the tasks that are actually carried out in the applied setting to which the results are intended to be generalized. Tasks that measure “sub-component abilities” may be complementary, but should not be given priority in applied cognitive research.

The effects of intelligible irrelevant background speech in offices – cognitive disturbance, annoyance, and solutions

Purpose

– This paper aims to give an overview on four empirical studies which explored the impact of background speech on cognitive performance and subjectively perceived disturbance. Background speech is the most serious noise problem in shared-room and open-plan offices for employees who are supposed to do silent, concentrated work. Different measures of acoustic office optimization, as well as the outstanding role of the intelligibility of background speech for its disturbance impact, are empirically evaluated.

Design/methodology/approach

– The article provides a synopsis describing the core empirical results of four of our empirical studies. A survey study among office employees (n = 659) explored the subjective importance of office acoustics. Three experimental studies (n1 = 20; n2 = 30; n3 = 24) evaluated the effects of reduced background speech level, play-back of partial maskers and reduced speech intelligibility on cognitive performance and subjective ratings.

Findings

– Background speech is subjectively perceived as a severe problem, and the different noise abatement measures affect objective performance and subjective ratings differently. Speech intelligibility is – besides level – a key determinant for the acoustic optimization regarding these two dimensions.

Research limitations/implications

– Practitioners are encouraged to apply the findings and described measures when planning and/or evaluating open-plan offices.

Practical implications

– It is concluded that different acoustically efficient measures need to be combined to minimize the negative effects of background speech on cognitive performance and subjectively perceived disturbance. The aspired set value for open-office concepts is the lowest possible sound level with a bad intelligibility of the background speech at the same time.

Originality/value

– The synopsis of several empirical studies allows deriving comprehensive and well-founded information for practitioners involved in the evaluation and/or design of offices environments.

Irrelevant speech effect under stationary and adaptive masking conditions

The irrelevant speech effect was investigated in this study where the serial-recall task was performed under six different conditions: Silence, speech-only, noise-only, speech masked by a stationary noise at two different signal-to-noise ratios (SNRs), and speech masked by an adaptive noise. Measured in five test blocks distributed throughout the four test days, the error rate of the serial-recall task under the silence condition sharply decreased in the first few test blocks, halved after completing about seven blocks. When the adaptive masking scheme was used, the error rate of the serial-recall test was reduced compared to the speech-only condition (by 9%) and to the lower-SNR stationary noise (by 4.4%). However, the serial-recall performance was not significantly different between the stationary and the adaptive maskers when the average sound level was carefully matched. Speech Transmission Index (STI) and the correlation coefficient of power spectra were used as the estimators of the temporal and spectral distinctiveness between sound tokens, respectively. The comparison to the test results implied that the frequency-domain estimator may be a better predictor of the relative ISE especially for a non-stationary masker, although it was also suggested that such estimators may have to be combined possibly with an appropriate weighting.

Algorithmic modeling of the irrelevant sound effect (ISE) by the hearing sensation fluctuation strength

Background sounds, such as narration, music with prominent staccato passages, and office noise impair verbal short-term memory even when these sounds are irrelevant. This irrelevant sound effect (ISE) is evoked by so-called changing-state sounds that are characterized by a distinct temporal structure with varying successive auditory-perceptive tokens. However, because of the absence of an appropriate psychoacoustically based instrumental measure, the disturbing impact of a given speech or nonspeech sound could not be predicted until now, but necessitated behavioral testing. Our database for parametric modeling of the ISE included approximately 40 background sounds (e.g., speech, music, tone sequences, office noise, traffic noise) and corresponding performance data that was collected from 70 behavioral measurements of verbal short-term memory. The hearing sensation fluctuation strength was chosen to model the ISE and describes the percept of fluctuations when listening to slowly modulated sounds (f(mod) < 20 Hz). On the basis of the fluctuation strength of background sounds, the algorithm estimated behavioral performance data in 63 of 70 cases within the interquartile ranges. In particular, all real-world sounds were modeled adequately, whereas the algorithm overestimated the (non-)disturbance impact of synthetic steady-state sounds that were constituted by a repeated vowel or tone. Implications of the algorithm's strengths and prediction errors are discussed.