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Sari N, Omar M, Pasinringi SA, Zulkifli A, Sidin AI, Irwandy I, Thamrin Y, Saleh LM, Ayuningtyas D. Toward hospital resilience: a qualitative study on the identification of hospital shocks during disruption era in Indonesia. BMC Health Serv Res 2024; 24:1185. [PMID: 39367426 DOI: 10.1186/s12913-024-11385-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/23/2024] [Accepted: 08/01/2024] [Indexed: 10/06/2024] Open
Abstract
BACKGROUND Hospital resilience has been well recognized among healthcare managers and providers as disruption of hospital services that threatens their business environment. However, the shocks identified in the recent hospital resilience concept are mainly related to disaster situations. This study aims to identify potential shocks that hospitals face during disruptions in Indonesia. METHOD This qualitative study was conducted in Makassar, Indonesia in August-November 2022. Data was collected through semi-structured interviews with hospital managers and resilience experts using a semi-structured interview guide. 20 key informants were interviewed and data were analyzed by thematic analysis. RESULTS The study identified seven shocks to hospitals during the disruption era: policy, politics, economics, hospital management shifting paradigms, market and consumer behavior changes, disasters, and conflicts. It also identified barriers to making hospitals resilient, such as inappropriate organizational culture, weak cooperation across sectors, the traditional approach of hospital management, inadequate managerial and leadership skills, human resources inadequacies, a lack of business mindset and resistance to change. CONCLUSION This study provides a comprehensive understanding of hospital shocks during disruptions. This may serve as a guide to redesigning the instruments and capabilities needed for a resilient hospital.
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Affiliation(s)
- Nurmala Sari
- Hospital Management Department, Public Health Faculty, Hasanuddin University, Makassar, Indonesia.
| | - Mayeh Omar
- Nuffield Centre for International Health and Development, Leeds Institute of Health Sciences, School of Medicine, University of Leeds, Leeds, UK
| | - Syahrir A Pasinringi
- Master of Hospital Management Study Program, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
| | - Andi Zulkifli
- Master of Hospital Management Study Program, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
| | - Andi Indahwaty Sidin
- Master of Hospital Management Study Program, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
- Hasanuddin University Hospital, Makassar, Indonesia
| | - Irwandy Irwandy
- Master of Hospital Management Study Program, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
- Hasanuddin University Hospital, Makassar, Indonesia
| | - Yahya Thamrin
- Occupational Health and Safety Department, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
| | - Lalu Muhammad Saleh
- Occupational Health and Safety Department, Public Health Faculty, Hasanuddin University, Makassar, Indonesia
| | - Dumilah Ayuningtyas
- Department of Administration and Health Policy, Public Health Faculty, University of Indonesia, Makassar, Indonesia
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Walters JK, Sharma A, Boyce J, Harrison R. Analysis of Centralized Efficiency Improvement Practices in Australian Public Health Systems. J Healthc Leadersh 2023; 15:313-326. [PMID: 38020720 PMCID: PMC10657544 DOI: 10.2147/jhl.s435035] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/11/2023] [Accepted: 11/10/2023] [Indexed: 12/01/2023] Open
Abstract
Aim Analysis of centralized efficiency improvement practices in Australian public health systems. Introduction Public health systems seek to maximize outcomes generated for resources used through efficiency improvement (EI) in response to funding and demand pressures. Despite this focus, evidence for EI approaches at the whole-of-system level is lacking in the literature. There is an urgent need for evidence-based approaches to centralized EI to address these pressures. This study aims to address this gap by answering the research question "How is EI conceptualized and managed by central public health system management entities in Australia?". Material and Methods Document analysis was selected due to its suitability for systematically searching and appraising health system documentation, with this study following Altheide's approach focusing on whole-of-system strategic plan and management framework documents originating from Australian public health organizations. Results Conceptualization of efficiency varied substantially with no consistent definition identified, however common attributes included resource use, management, service and delivery. Forty-two of 43 documents contained approaches associated with improving efficiency at the whole of system level. Discussion While no comprehensive framework for centralized EI was evident, we identified nine core approaches which together characterize centralized EI. Together these approaches represent a comprehensive evidence-based approach to EI at the whole of system level. Conclusion The approaches to whole-of-system EI identified in this study are likely to be highly transferable across health systems internationally with approaches including strategic priority setting, incentivization, performance support, use of EI evidence, digital enablement and workforce capability development.
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Affiliation(s)
| | - Anurag Sharma
- School of Population Health, UNSW, Sydney, NSW, Australia
| | - Jamie Boyce
- HealthShare NSW, NSW Health, St Leonards, NSW, Australia
| | - Reema Harrison
- Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, North Ryde, NSW, Australia
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Dohmen P, van Ineveld M, Markus A, van der Hagen L, van de Klundert J. Does competition improve hospital performance: a DEA based evaluation from the Netherlands. THE EUROPEAN JOURNAL OF HEALTH ECONOMICS : HEPAC : HEALTH ECONOMICS IN PREVENTION AND CARE 2022:1-19. [PMID: 36192512 PMCID: PMC9529606 DOI: 10.1007/s10198-022-01529-8] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 10/10/2021] [Accepted: 09/13/2022] [Indexed: 06/16/2023]
Abstract
Many countries have introduced competition among hospitals aiming to improve their performance. We evaluate the introduction of competition among hospitals in the Netherlands over the years 2008-2015. The analysis is based on a unique longitudinal data set covering all Dutch hospitals and health insurers, as well as demographic and geographic data. We measure hospital performance using Data Envelopment Analysis and distinguish three components of competition: the fraction of freely negotiated services, market power of hospitals, and insurer bargaining power. We present new methods to define variables for each of these components which are more accurate than previously developed measures. In a multivariate regression analysis, the variables explain more than half of the variance in hospital efficiency. The results indicate that competition between hospitals and the relative fraction of freely negotiable health services are positively related to hospital efficiency. At the same time, the policy measure to steadily increase the fraction of health services contracted in competition may well have resulted in a decrease in hospital efficiency. The models show no significant association between insurer bargaining power and hospital efficiency. Altogether, the results offer little evidence that the introduction of competition for hospital care in the Netherlands has been effective.
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Affiliation(s)
- Peter Dohmen
- Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands.
- Erasmus School of Health Policy and Management, Erasmus University, Rotterdam, The Netherlands.
- Dutch Healthcare Authority (Nederlandse Zorgautoriteit; NZa), Utrecht, The Netherlands.
| | - Martin van Ineveld
- Erasmus School of Health Policy and Management, Erasmus University, Rotterdam, The Netherlands
| | - Aniek Markus
- Erasmus School of Health Policy and Management, Erasmus University, Rotterdam, The Netherlands
- Department of Medical Informatics, Erasmus University Medical Center, Rotterdam, The Netherlands
| | - Liana van der Hagen
- Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands
| | - Joris van de Klundert
- Erasmus School of Health Policy and Management, Erasmus University, Rotterdam, The Netherlands
- School of Business, Universidad Adolfo Ibanez, Santiago de Chile, Chile
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Hospitals during economic crisis: a systematic review based on resilience system capacities framework. BMC Health Serv Res 2022; 22:977. [PMID: 35907833 PMCID: PMC9339182 DOI: 10.1186/s12913-022-08316-4] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/22/2021] [Accepted: 07/11/2022] [Indexed: 11/30/2022] Open
Abstract
Background Hospitals are the biggest users of the health system budgets. Policymakers are interested in improving hospital efficiency while maintaining their performance during the economic crisis. This study aims at analysing the hospitals’ policy solutions during the economic crisis using the resilience system capacities framework. Method This study is a systematic review. The search strategy was implemented on the Web of Science, PubMed, Embase, Scopus databases, and Econbiz search portal. Data were extracted and analysed through the comparative table of resilience system capacities framework and the World Health Organization (WHO) health system’s six building blocks (i.e., leadership and governance, service delivery, health workforce, health systems financing, health information systems, and medicines and equipment). Findings After the screening, 78 studies across 36 countries were reviewed. The economic crisis and adopted policies had a destructive effect on hospital contribution in achieving Universal Health Coverage (UHC). The short-term absorptive capacity policies were the most frequent policies against the economic crisis. Moreover, the least frequent and most effective policies were adaptive policies. Transformative policies mainly focused on moving from hospital-based to integrated and community-based services. The strength of primary care and community-based services, types and combination of hospital financing systems, hospital performance before the crisis, hospital managers’ competencies, and regional, specialties, and ownership differences between hospitals can affect the nature and success of adopted policies. Conclusion The focus of countries on short-term policies and undermining necessary contextual factors, prioritizing efficiency over quality, and ignoring the interrelation of policies compromised hospital contribution in UHC. Supplementary Information The online version contains supplementary material available at 10.1186/s12913-022-08316-4.
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Walters JK, Sharma A, Malica E, Harrison R. Supporting efficiency improvement in public health systems: a rapid evidence synthesis. BMC Health Serv Res 2022; 22:293. [PMID: 35241066 PMCID: PMC8892107 DOI: 10.1186/s12913-022-07694-z] [Citation(s) in RCA: 7] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/13/2021] [Accepted: 02/23/2022] [Indexed: 12/28/2022] Open
Abstract
BACKGROUND Public health systems internationally are under pressure to meet increasing demand for healthcare in the context of increasing financial resource constraint. There is therefore a need to maximise health outcomes achieved with public healthcare expenditure. This paper aims to establish and synthesize the contemporary evidence base for approaches taken at a system management level to improve efficiency. METHODS Rapid Evidence Assessment (REA) methodology was employed. A search strategy was developed and applied (PUBMED, MEDLINE) returning 5,377 unique titles. 172 full-text articles were screened to determine relevance with 82 publications included in the final review. Data regarding country, study design, key findings and approaches to efficiency improvement were extracted and a narrative synthesis produced. Publications covering health systems from developed countries were included. RESULTS Identified study designs included policy reviews, qualitative reviews, mixed methods reviews, systematic reviews, literature reviews, retrospective analyses, scoping reviews, narrative papers, regression analyses and opinion papers. While findings revealed no comprehensive frameworks for system-wide efficiency improvement, a range of specific centrally led improvement approaches were identified. Elements associated with success in current approaches included dedicated central functions to drive system-wide efficiency improvement, managing efficiency in tandem with quality and value, and inclusive stakeholder engagement. CONCLUSIONS The requirement for public health systems to improve efficiency is likely to continue to increase. Reactive cost-cutting measures and short-term initiatives aimed only at reducing expenditure are unlikely to deliver sustainable efficiency improvement. By providing dedicated central system-wide efficiency improvement support, public health system management entities can deliver improved financial, health service and stakeholder outcomes.
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Affiliation(s)
| | | | - Emma Malica
- New South Wales Ministry of Health, St Leonards, Australia
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Cordero JM, García-García A, Lau-Cortés E, Polo C. Efficiency and Productivity Change of Public Hospitals in Panama: Do Management Schemes Matter? INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2021; 18:8630. [PMID: 34444379 PMCID: PMC8394953 DOI: 10.3390/ijerph18168630] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 06/09/2021] [Revised: 08/01/2021] [Accepted: 08/11/2021] [Indexed: 11/25/2022]
Abstract
In Latin American and Caribbean countries, the main concern of public health care managers has been traditionally placed on problems related to funding, payment mechanisms, and equity of access. However, more recently, there is a growing interest in improving the levels of efficiency and reducing costs in the provision of health services. In this paper we focus on measuring the technical efficiency and productivity change of public hospitals in Panama using bootstrapped Malmquist indices, which allows us to assess the statistical significance of changes in productivity, efficiency, and technology. Specifically, we are interested in comparing the performance of hospitals belonging to the two different management schemes coexisting in the country, the Social Security Fund (SSF) and the Ministry of Health (MoH). Our dataset includes data about 22 public hospitals (11 for each model) during the period between 2005 and 2015. The results showed that the productivity growth of hospitals belonging to the SSF has been much higher than that of the hospitals belonging to the Ministry of Health over the evaluated period (almost 4% compared to 1.5%, respectively). The main explanation for these divergences is the superior growth of technological change in the former hospitals, especially in the final years of the evaluated period.
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Affiliation(s)
- José M. Cordero
- Department of Economics, Universidad de Extremadura, Elvas s/n, 06006 Badajoz, Spain; (J.M.C.); (C.P.)
| | - Agustín García-García
- Department of Economics, Universidad de Extremadura, Elvas s/n, 06006 Badajoz, Spain; (J.M.C.); (C.P.)
| | | | - Cristina Polo
- Department of Economics, Universidad de Extremadura, Elvas s/n, 06006 Badajoz, Spain; (J.M.C.); (C.P.)
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Kim Y, Lee KH, Choi SW. Multifaced Evidence of Hospital Performance in Pennsylvania. Healthcare (Basel) 2021; 9:healthcare9060670. [PMID: 34199711 PMCID: PMC8228833 DOI: 10.3390/healthcare9060670] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/05/2021] [Revised: 06/01/2021] [Accepted: 06/02/2021] [Indexed: 11/16/2022] Open
Abstract
As health care costs and demands for health care services have been rising for decades in the United States, health care reforms have focused on increasing the performance of health care delivery. Competition has been considered as a mechanism to improve the quality of health care services and operational performance. Evidence on health care performance and market competition, however, has not sufficiently been reported to track its progress. The purpose of this study is twofold: First, we measure hospital performance over nine years, using the Malmquist Productivity Index. Second, we examine the impact of market competition on hospital efficiency in Pennsylvania, using a two-stage estimation procedure. The bootstrapped Malmquist productivity indices resulted in noticeable performance improvements. However, no steady performance trends were found during the course of nine years. In examining the impact of market competition, the bootstrapped panel Tobit analysis was applied after computing the efficiency scores with Data Envelopment Analysis. The results of the Tobit model found that hospitals run more efficiently in less competitive regions than in more competitive regions. The finding implies that hospitals underperforming in productivity growth should benchmark best practices of efficient hospitals to improve their productivity level. Another implication is that market competition would not be the best approach to effect the improvement of hospital efficiency in delivering health care services.
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Affiliation(s)
- Younhee Kim
- School of Public Affairs, Pennsylvania State University Harrisburg, Middletown, PA 17050, USA; (Y.K.); (S.W.C.)
| | - Keon-Hyung Lee
- Askew School of Public Administration and Policy, Florida State University, Tallahassee, FL 32306, USA
- Correspondence: ; Tel.: +1-850-645-8210
| | - Sung W. Choi
- School of Public Affairs, Pennsylvania State University Harrisburg, Middletown, PA 17050, USA; (Y.K.); (S.W.C.)
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Giménez V, Keith JR, Prior D. Do healthcare financing systems influence hospital efficiency? A metafrontier approach for the case of Mexico. Health Care Manag Sci 2019; 22:549-559. [PMID: 30659404 DOI: 10.1007/s10729-019-9467-9] [Citation(s) in RCA: 18] [Impact Index Per Article: 3.6] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/22/2018] [Accepted: 01/07/2019] [Indexed: 11/27/2022]
Abstract
The objective of this article is to discuss the impact of healthcare financing systems on the efficiency of Mexican hospitals. The Mexican healthcare system is undergoing a process of transformation to establish conditions for allocating limited health resources in order to achieve efficiency and transparency; in this line, there is a concern about the implications of different funding options. In terms of financing arrangements, the Mexican health system is divided into three categories (one private and two public). In the framework of New Public Management theory, non-parametric metafrontier methods are used to estimate differences in efficiency of hospitals under different financing schemes, and in relation to the potential technology available in the healthcare system. Empirical evidence suggests that: 1) an out-of-pocket funding system, on average, incentivizes more efficient behavior; and 2) public funding seems to be the best option for complex and high-technology hospitals, and capitation appears to be the most appropriate way of negotiating their funding.
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Affiliation(s)
- Víctor Giménez
- Department of Business, Universitat Autònoma de Barcelona, Barcelona, Spain.
- Departament d'Empresa. Edifici B, Eix Central, Universitat Autónoma de Barcelona, 08193 Bellatera, Barcelona, Spain.
| | | | - Diego Prior
- Department of Business, Universitat Autònoma de Barcelona, Barcelona, Spain
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Karmann A, Roesel F. Hospital Policy and Productivity - Evidence from German States. HEALTH ECONOMICS 2017; 26:1548-1565. [PMID: 29359416 DOI: 10.1002/hec.3447] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 08/07/2015] [Revised: 09/18/2016] [Accepted: 10/04/2016] [Indexed: 06/07/2023]
Abstract
Total factor productivity (TFP) growth allows for additional healthcare services under restricted resources. We examine whether hospital policy can stimulate hospital TFP growth. We exploit variation across German federal states in the period 1993-2013. State governments decide on hospital capacity planning (number of hospitals, departments, and beds), ownership, medical students, and hospital investment funding. We show that TFP growth in German hospital care reflects quality improvements rather than increases in output volumes. Second-stage regression results indicate that reducing the length of stay is generally a proper way to foster TFP growth. The effects of other hospital policies depend on the reimbursement scheme: Under activity-based (German Diagnosis-related Group) hospital funding, scope-related policies (privatization and specialization) come with TFP growth. Under fixed daily rate funding, scale matters to TFP (hospital size and occupancy rates). Differences in capitalization in East and West Germany allow to show that deepening capital may enhance TFP growth if capital is scarce. We also show that there is less scope for hospital policies after large-scale restructurings of the hospital sector. Copyright © 2016 John Wiley & Sons, Ltd.
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Affiliation(s)
- Alexander Karmann
- Faculty of Business and Economics, Technische Universität Dresden, Dresden, Germany
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Vatankhah S, Alirezaei S, Khosravizadeh O, Mirbahaeddin SE, Alikhani M, Alipanah M. Role of transformational leadership on employee productivity of teaching hospitals: using structural equation modeling. Electron Physician 2017; 9:4978-4984. [PMID: 28979731 PMCID: PMC5614281 DOI: 10.19082/4978] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/04/2016] [Accepted: 05/22/2017] [Indexed: 11/20/2022] Open
Abstract
BACKGROUND In today's transforming world, increased productivity and efficient use of existing facilities are practically beyond a choice and become a necessity. In this line, attention to change and transformation is one of the affecting factors on the growth of productivity in organizations, especially in hospitals. AIM To examine the effect of transformational leadership on the productivity of employees in teaching hospitals affiliated to Iran University of Medical Sciences. METHODS This cross-sectional study was conducted on 254 participants from educational and medical centers affiliated to Iran University of Medical Sciences (Tehran, Iran) in 2016. The standard questionnaires of Bass & Avolio and of Hersi & Goldsmith were used to respectively assess transformational leadership and level of productivity. The research assumptions were tested in a significance level of 0.05 by applying descriptive statistics and structural equations modeling (SEM) using SPSS 19 and Amos 24. RESULTS Results of the fitting indicators of the assessing model after amending includes Chi-square two to degrees of freedom of 2.756, CFI indicator 0.95, IFI indicator 0.92, Root mean square error of approximation (RMSEA) indicator 0.10. These results indicate that the assessing model is well fitting after the amendment. Also, analysis of the model's assumptions and the final model of the research reveals the effect of transformational leadership on employees' productivity with a significance level of 0.83 (p=0.001). CONCLUSION This research indicates that the more the leadership and decision-making style in hospitals lean towards transformational mode, the more positive outcomes it brings among employees and the organization due to increased productivity. Therefore, it is essential to pay focused attention to training/educational programs in organizations to create and encourage transformational leadership behaviors which hopefully lead to more productive employees.
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Affiliation(s)
- Soudabeh Vatankhah
- Associate Professor of Health Services Management Department, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran
| | - Samira Alirezaei
- Health Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran
| | - Omid Khosravizadeh
- Social Determinants of Health Research Center, Qazvin University of Medical Sciences, Qazvin, Iran
| | | | - Mahtab Alikhani
- Student Research Committee, Zabol University of Medical sciences, Zabol, Iran
| | - Mobarakeh Alipanah
- Students' Scientific Research center, Exceptional Talents Development Center, Tehran University of Medical Sciences, Tehran Iran
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Study of the Relevance of the Quality of Care, Operating Efficiency and Inefficient Quality Competition of Senior Care Facilities. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2017; 14:ijerph14091047. [PMID: 28892019 PMCID: PMC5615584 DOI: 10.3390/ijerph14091047] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 06/30/2017] [Revised: 08/13/2017] [Accepted: 09/08/2017] [Indexed: 11/17/2022]
Abstract
The purpose of this research is to examine the relation between operating efficiency and the quality of care of senior care facilities. We designed a data envelopment analysis, combining epsilon-based measure and metafrontier efficiency analyses to estimate the operating efficiency for senior care facilities, followed by an iterative seemingly unrelated regression to evaluate the relation between the quality of care and operating efficiency. In the empirical studies, Taiwan census data was utilized and findings include the following: Despite the greater operating scale of the general type of senior care facilities, their average metafrontier technical efficiency is inferior to that of nursing homes. We adopted senior care facility accreditation results from Taiwan as a variable to represent the quality of care and examined the relation of accreditation results and operating efficiency. We found that the quality of care of general senior care facilities is negatively related to operating efficiency; however, for nursing homes, the relationship is not significant. Our findings show that facilities invest more in input resources to obtain better ratings in the accreditation report. Operating efficiency, however, does not improve. Quality competition in the industry in Taiwan is inefficient, especially for general senior care facilities.
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