A study on the influential factors of the last mile delivery projects during Covid-19 era

Food Retail Resilience Pre-, during, and Post-COVID-19: A Bibliometric Analysis and Research Agenda

This paper aims to conduct a bibliometric mapping and systematic review of the food retail industry's resilience strategy in the context of COVID-19. Specifically, we aim to identify relevant research gaps in the industry during the pre-, during, and post-pandemic periods and highlight the differences between B2B and B2C sectors. We analyzed articles in the Scopus database from 2019 to 2022 using the PRISMA method for article selection, resulting in a total of 69 articles. We employed a VOS viewer for bibliometric mapping. Our analysis revealed that most studies focused on the impact of COVID-19, with only a few examining the pre- and post-pandemic periods critically. In the B2C context, we identified two major topics: changes in purchasing and consumption behavior, and food waste and safety. In the B2B sector, the two most recurrent subjects were retailers' strategies and supply chain management. This study provides valuable insights for policymakers by exploring industry trends and for scholars by highlighting future research agendas based on the identified topics.

Sustainable and resilient e-commerce under COVID-19 pandemic: a hybrid grey decision-making approach

E-commerce saw a paradigm shift during COVID. Consumers turned to online shopping when pandemic lockdowns caused brick-and-mortar stores to shut for extended periods. Although the pandemic drove more buyers online, it had negative impacts that affected e-commerce performance. This study assesses both positive and negative impacts and their relative significance. The findings are then used to prioritize different strategies for e-commerce development in four vibrant Middle Eastern economies: United Arab Emirates, Saudi Arabia, Qatar, and Kuwait. The study employs a hybrid approach incorporating grey analytical hierarchy process (GAHP) and grey relational analysis (GRA). The GAHP evaluates the relative significance of impacts, whereas the GRA ranks the strategies. The study is based on the responses from 36 local e-commerce specialists. The findings revealed that the supply chain disruption was a rather significant factor, and that "expanding supplier base" was a top-ranked strategy. The study suggests that increasing market share of e-commerce will necessitate the improvement of the supply chains, including the expansion of the supply base, as well as the establishment of sustainable supply chains. In addition to that, the moment has come to implement meaningful changes, such as digital transformation of supply chains, in order to fulfil customer expectations.

Determining the Impacts of COVID-19 on Urban Deliveries in the Metropolitan Region of Belo Horizonte Using Spatial Analysis

The COVID-19 pandemic has changed lifestyles, with consequent impacts on urban freight movements. This paper analyzes the impacts of COVID-19 on urban deliveries in the Belo Horizonte Metropolitan Region, Brazil. The Lee index and the Local Indicator of Spatial Association were calculated using data on urban deliveries (retail and home deliveries) and COVID-19 cases. The results confirmed the negative impacts on retail deliveries and the positive impacts on home deliveries. The spatial analysis demonstrated that the most interconnected cities presented more similar patterns. At the beginning of the pandemic, consumers were considerably concerned about the virus spread, and the changes in consumption behavior were slow. The findings suggest the importance of alternative strategies to traditional retail. In addition, the local infrastructure should adapt to the increased demand for home deliveries during pandemics.

In-person, pick up or delivery? Evolving patterns of household spending behavior through the early reopening phase of the COVID-19 pandemic

Consumer reactions to COVID-19 pandemic disruptions have been varied, including modifications in spending frequency, amount, product categories and delivery channels. This study analyzes spending data from a sample of 720 U.S. households during the start of deconfinement and early vaccine rollout to understand changes in spending and behavior one year into the pandemic. This paper finds that overall spending is similar to pre-pandemic levels, except for a 28% decline in prepared food spending. More educated and higher income households with children have shifted away from in-person spending, whereas politically conservative respondents are more likely to shop in-person and via pickup.

Green Operation Strategies in Healthcare for Enhanced Quality of Life

Healthcare services have now become a fundamental requirement for all individuals owing to rising pollution levels and shifting lifestyles brought on by fast modernization. The hospital is a specialized healthcare facility where doctors, nurses, and other medical professionals offer their services. Academics and professionals have emphasized green operation initiatives such as green design, green purchasing, green supply chain, and green manufacturing to increase public awareness of environmental problems affecting company operations associated with healthcare for the quality of life. The purpose of this research is to use total interpretive structural modeling and MICMAC (matrix cross multiplication applied to a classification) analysis to investigate and analyze the elements impacting green operations strategies in healthcare. The data are gathered using a closed-ended questionnaire together with a scheduled interview. The components' interactions are explored using the total interpretive structural modeling technique, and the MICMAC analysis is used to rank and categorize the green operation strategy variables. The study is a novel effort to address and focus on stakeholders, vision and structure, resources, and capabilities. Green operations strategies have only been the subject of a small number of studies in the past, and those studies were mostly addressed at manufacturing-specific green strategies. Thus, by promoting energy efficiency programs, green building design, alternative sources of energy, low-carbon transportation, local food, waste reduction, and water conservation, the health sector can develop multiple key strategies to become more climate-friendly with significant health, environmental, and social co-benefits for quality of life.

Application and Communication Optimization Technology of Unmanned Distribution Car under Deep Learning in Logistics Express of COVID-19

This work aims to solve the problem that the daily necessities of urban residents cannot be delivered during coronavirus disease 2019 (COVID-19), thereby reducing the possibility of the delivery personnel contracting COVID-19 due to the need to transport medicines to the hospital during the epidemic. Firstly, this work studies the application and communication optimization technology of unmanned delivery cars based on deep learning (DL) under COVID-19. Secondly, a route planning method for unmanned delivery cars based on the DL method is proposed under the influence of factors such as maximum flight time, load, and road conditions. This work analyzes and introduces unmanned delivery cars from four aspects combined with the actual operation of unmanned delivery cars and related literature: the characteristics, delivery mode, economy, and limitations of unmanned delivery cars. The unmanned delivery car is in the promotion stage. A basic AVRPTW model is established that minimizes the total delivery cost without considering the charging behavior under the restriction of some routes, delivery time, load, and other factors. The path optimization problem of unmanned delivery cars in various situations is considered. A multiobjective optimization model of the unmanned delivery car in the charging/swap mode is established with the goal of minimizing the total delivery cost and maximizing customer satisfaction under the premise of meeting the car driving requirements. An improved genetic algorithm is designed to solve the established model. Finally, the model is tested, and its results are analyzed. The effectiveness of this route planning method is proved through case analysis. Customer satisfaction, delivery time, cost input, and other aspects have been greatly improved through the improvement and optimization of the unmanned delivery car line, which has been well applied in practice. In addition, unmanned delivery cars are affected by many factors such as load, and the service time required for delivery is longer. Therefore, this work chooses an unmanned distribution car with strong endurance to improve distribution efficiency. The new hospital contactless distribution mode discussed here will play an important role in promoting future development.

Modeling of factors affecting supplier selection on start-ups during frequent pandemic episodes like COVID-19

Purpose

In developing countries such as India, start-ups play an essential role in “industrial output,” “Gross Domestic Product ” and “employment creation.” Evidence suggests that pandemics have risen over the last century due to rising global travel and assimilation, urbanization, alterations in land use, and significantly larger exploitation of the natural environment. These trends are likely to continue and intensify. These pandemic episodes affect businesses, especially start-ups. Supplier selection is among the vital critical elements that start-ups must include in start-ups' strategy procedures during the pandemic episodes. This study's focus is to “identify,” “analyze,” and “categorize” the factors affecting supplier selection in start-ups during frequent pandemic episodes like coronavirus disease 2019 (COVID-19).

Design/methodology/approach

Through “literature review” and “experts' opinion” from various start-ups in India, ten affecting factors were identified. Total Interpretative Structural Modeling (TISM) and Cross-Impact Matrix Multiplication Applied to Classification (MICMAC) were employed to analyze the interrelationship among the factors affecting the supplier selection on start-ups during frequent pandemic episodes, and these factors were ranked as “autonomous,” “independent,” “linkage,” and “dependent” factors.

Findings

The findings show that “performance history,” “service levels,” “technical capability,” and “financial stability” are the most critical factors affecting the supplier selection on start-ups during frequent pandemic episodes. The next importance should be safety and environmental concern” and “quality.”

Research limitations/implications

The factors affecting supplier selection on start-ups during frequent pandemic episodes are the current focus of this study. This study is mainly performed on Indian start-ups and can be extended to other countries.

Practical implications

The start-ups can rely on this study to clearly understand the factors affecting the supplier selection on start-ups during frequent pandemic episodes.

Originality/value

There is no research regarding factors affecting supplier selection on start-ups during the COVID-19 emergencies. This research gap is filled by analyzing aspects linked to supplier selection in start-ups. This gap inspired the present study, which employs the “Total Interpretive Structural Modeling (TISM)” technique to uncover supplier selection determinants and investigate hierarchical interconnections among factors influencing/affecting supplier selection in start-ups during frequent pandemic episodes.

Structural transformation of fuzzy analytical hierarchy process: a relevant case for Covid-19

Covid-19 has posed difficult and challenging situations to the supply chains and companies are in fix how to choose the vendors under the uncertainty and complexity in recent years. Therefore, this research aims to incorporate structural transformation of the fuzzy analytical hierarchy process (FAHP) that is most appropriate for the uncertainty and disruption caused by Covid-19 like situation for ensuring supplies from vendors. The conventional approaches for vendor selection and evaluation use numerous multi-criteria decision-making tools that may not ensure reliability in a dynamic situation caused due to Covid-19. In this research, Fleiss’ Kappa method ensures the reliability of responses from eight respondents by using pairwise comparisons and assigning weights as envisaged in FAHP. In addition to determine the reliability of responses, a step under FAHP has been altered. This alteration is demonstrated in the vendor selection case in the Covid-19 scenario. The research suggests a plausible system required to address the uncertainties associated with Covid-19 to select and evaluate vendors by modifying a FAHP. The proposed altered mechanism can be incorporated in a similar type of other decision-making circumstances such as Covid-19, where the decision-makers are more than one, and the situation is very dynamic. The study is likely to facilitate information management, algorithmic development in decision making, or machine-driven decisions in uncertain conditions. The study offers managerial implications to purchase managers to accommodate and combine multiple factors and responses concerning the vendor performances for their evaluation, thus making a process more reliable.

Factors affecting repurposing operations in Micro Small and Medium Enterprises during Covid-19 emergency

Micro, Small and Medium Enterprises (MSME) sector plays a substantial role in the overall economic development and employment generation of a country. The Covid-19 pandemic has impacted adversely, and it is inevitably necessary to consider the influence of the pandemic on MSME, which will assist the policymakers in helping in the repurposing operations of the sector. Because of its size, scale of operations, and availability of financial resources, the MSMEs sector has been one of the most susceptible sectors post-Covid-19. Many academics have explored the constraints to MSMEs' development in the past, but limited research has been done using Total Interpretive Structural Modelling (TISM) technique for the factors impacting MSMEs' repurposing operations during the Covid-19 emergency. This research seeks to "identify," "analyze," and "categorize" the elements impacting MSMEs' repurposing operations during the Covid-19 pandemic. Literature review and experts’ comment from various MSMEs resulted in identification of 7 enablers. The TISM and MICMAC approach was employed in this study. The findings shows that occupational health and safety, logistics, and government rules and regulations are the key factors affecting repurposing operations in MSMEs during the Covid-19 emergency. This research helps the top-executives of MSME to look into the factors affecting repurposing operations in MSMEs during the Covid-19 emergency. This research examines factors affecting repurposing operations in MSMEs during the Covid-19 emergency. It is the first study to analyze the factors affecting the repurposing operations in MSME during the Covid-19 using TISM technique.

Readiness for lean-sustainability in start-ups during the COVID-19 era

Purpose

This study aims to “identify”, “analyse” and “categorise” the lean-sustainability enablers for start-ups during the COVID-19 epidemic using total interpretive structural modelling (TISM).

Design/methodology/approach

A closed-ended questionnaire was used to collect data in addition to the scheduled interview. The TISM methodology is used to determine how the variables interact, and the matrice d’Impacts croises-multiplication applique´ a classement (MICMAC) method is used to rank and categorise the lean-sustainability enablers.

Findings

This study identified ten lean-sustainability enablers for start-ups during the COVID-19 pandemic. The study says that the key factors are leadership and managerial commitment, implementation of employee skills and abilities, strategic need, personnel engagement and financial ability.

Research limitations/implications

The study focused primarily on lean-sustainability characteristics for start-ups.

Practical implications

This research will aid key stakeholders and academics in better understanding the factors that contribute to lean-sustainability in start-ups.

Originality/value

This study proposes the TISM technique for start-ups, which is a novel attempt in the subject of lean-sustainability in this industry.