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Zhang S, Hsee CK, Yu X. Small economic losses lower total compensation for victims of emotional losses. ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES 2018. [DOI: 10.1016/j.obhdp.2017.09.004] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
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Functioning Well in a Dysfunctional System: Recommendations for Clinical Psychologists in Workers’ Compensation Settings. PSYCHOLOGICAL INJURY & LAW 2016. [DOI: 10.1007/s12207-016-9276-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
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Elbers NA, van Wees KAPC, Akkermans AJ, Cuijpers P, Bruinvels DJ. Exploring Lawyer-Client Interaction: A Qualitative Study of Positive Lawyer Characteristics. PSYCHOLOGICAL INJURY & LAW 2012; 5:89-94. [PMID: 22866183 PMCID: PMC3407555 DOI: 10.1007/s12207-012-9120-0] [Citation(s) in RCA: 8] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/04/2011] [Accepted: 04/17/2012] [Indexed: 11/27/2022]
Abstract
Personal injury victims involved in compensation processes have a worse recovery than those not involved in compensation processes. One predictor for worse recovery is lawyer engagement. As some people argue that this negative relation between lawyer engagement and recovery may be explained by lawyers’ attitude and communications to clients, it seems important to investigate lawyer–client interaction. Although procedural justice and therapeutic jurisprudence had previously discussed aspects relevant for lawyer–client interaction, the client’s perspective has been rather ignored and only few empirical studies have been conducted. In this qualitative study, 21 traffic accident victims were interviewed about their experiences with their lawyer. Five desirable characteristics for lawyers were identified: communication, empathy, decisiveness, independence, and expertise. Communication and empathy corresponded with aspects already discussed in literature, whereas decisiveness, independence and expertise had been addressed only marginally. Further qualitative and quantitative research is necessary to establish preferable lawyer characteristics and to investigate what would improve the well-being of personal injury victims during the claims settlement process.
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Affiliation(s)
- Nieke A. Elbers
- Faculty of Law, Department of Civil Law, VU University, Amsterdam, The Netherlands
- Faculty of Psychology and Education, Department of Clinical Psychology, VU University, Amsterdam, The Netherlands
- EMGO Institute, VU University Medical Center, Amsterdam, The Netherlands
- Amsterdam Interdisciplinary Center of Law and Health, VU University, De Boelelaan 1105, 1081HV Amsterdam, The Netherlands
| | - Kiliaan A. P. C. van Wees
- Faculty of Law, Department of Civil Law, VU University, Amsterdam, The Netherlands
- Amsterdam Interdisciplinary Center of Law and Health, VU University, De Boelelaan 1105, 1081HV Amsterdam, The Netherlands
| | - Arno J. Akkermans
- Faculty of Law, Department of Civil Law, VU University, Amsterdam, The Netherlands
- Amsterdam Interdisciplinary Center of Law and Health, VU University, De Boelelaan 1105, 1081HV Amsterdam, The Netherlands
| | - Pim Cuijpers
- Faculty of Psychology and Education, Department of Clinical Psychology, VU University, Amsterdam, The Netherlands
- EMGO Institute, VU University Medical Center, Amsterdam, The Netherlands
- Amsterdam Interdisciplinary Center of Law and Health, VU University, De Boelelaan 1105, 1081HV Amsterdam, The Netherlands
| | - David J. Bruinvels
- Faculty of Law, Department of Civil Law, VU University, Amsterdam, The Netherlands
- Amsterdam Interdisciplinary Center of Law and Health, VU University, De Boelelaan 1105, 1081HV Amsterdam, The Netherlands
- Center of Excellence of the Netherlands Society of Occupational Medicine (NVAB), Utrecht, The Netherlands
- Coronel Institute of Occupational Health, Academic Medical Center, Amsterdam, The Netherlands
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Schatman ME, Sullivan J. Whither Suffering? The Potential Impact of Tort Reform on the Emotional and Existential Healing of Traumatically Injured Chronic Pain Patients. PSYCHOLOGICAL INJURY & LAW 2010. [DOI: 10.1007/s12207-010-9083-y] [Citation(s) in RCA: 12] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/04/2023]
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