Computer-mediated communication, de-individuation and group decision-making

Fatigued individuals show increased conformity in virtual meetings

Virtual meetings are widespread in organizations despite being perceived as fatiguing; a phenomenon also known as Zoom fatigue. Research suggests that Zoom fatigue is stronger when the camera is on, potentially influencing individuals to conform to majority opinions during professional online meetings. Two preregistered studies were conducted to explore the relationships between camera use, Zoom fatigue, social presence, and conformity. Study 1 involved 287 participants describing a professional online meeting in terms of the content discussed as well as the study variables. Study 2 involved 64 participants in an experimentally manipulated online meeting (camera on vs. off), focusing on a personnel selection task. We measured how many times participants changed their answers to match the majority and how this was related to Zoom fatigue and self-reported conformity. Results from both studies indicated that camera use was not related to either conformity or Zoom fatigue. Despite not finding the presumed mediation effect, the studies showed a clear link between fatigue and conformity. The results explain the emergence of conformity in online meetings and provide practical information for the design of video conferences.

Examining Cybersexism in Online Gaming Communities: A Scoping Review

Cybersexism in the context of online gaming communities, as epitomized by the Gamergate incident back in 2014, has been an issue for a while for gamer women, yet it has not received proper attention. In this scoping review, we have aimed to assess its main characteristics, its consequences for gamer women, its triggers and predictors, and related prevention and mitigation policies provided by the existing research. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses for Scoping Reviews (PRISMA-ScR) guidelines were applied to the design of the scoping review. Empirical studies were accessed via database searches. The following databases were prospected: Scopus, ProQuest, Web of Science, PsycINFO, PubMed, and ACM from March to May 2021. A total of 33 studies were included in the final analysis after database searching, filtering, and snowballing. Most of the selected studies (66%, n = 22) were focused on the manifestations of cybersexism in gaming communities, with gender-driven trash-talking being the main one. The main drivers and triggers behind cybersexist behaviors were also the research topic in 66% (n = 22) of the studies and the consequences and coping strategies were studied in 52% (n = 17) of the articles. Furthermore, 12% (n = 4) of the studies assessed policies and actions to prevent cybersexism. Cybersexism and its manifestations are a reality that conditions gamer women, provoking avoidance and ultimately withdrawal from gaming and, therefore, creating inequality, impairing full digital citizenship, and widening the digital gender gap.

Why Do People Sometimes Wear an Anonymous Mask? Motivations for Seeking Anonymity Online

Anonymous environments are more accessible than ever. As such, it is important to understand not only how anonymity can change human behavior but also why people are motivated to seek anonymity in online spaces. In four studies, we investigated differences in motivations for seeking anonymity online and their associations with related dispositional factors and online behavior. We found that some people were motivated to seek anonymity to self-express or behave toxically. Both motivations to seek anonymity were associated with low self-concept clarity and high Machiavellianism but differed in their relation to traits such as self-consciousness and psychopathy. Further analyses suggested that people selectively engage in behaviors in anonymous online environments, in line with the specific gratifications they seek through anonymity. We conclude that people seek anonymity to pursue self- or other-related goals that are otherwise more difficult or costly to pursue when identifiable.

Hate speech in the Internet context: Unpacking the roles of Internet penetration, online legal regulation, and online opinion polarization from a transnational perspective

Hate speech has plagued human societies for decades and severely influenced the whole world. By analyzing a balanced panel dataset covering 167 countries and 19 years derived from the V-Dem project, the relationships between critical Internet context indicators and online hate speech were disentangled, casting light on how to tackle the hate speech problem on a global scale. We found that Internet penetration was positively associated with online hate speech in general, confirming Internet's technological affordances have the potential to facilitate hate speech expression. Online legal regulation was negatively related to online hate speech but had no significant moderating effect between Internet penetration and online hate speech, reflecting an underlying tension among legal approaches’ comprehensive effects. Online opinion polarization was positively related to online hate speech and significantly moderated the relationship between Internet penetration and online hate speech, which indicated that a polarized opinion atmosphere might exacerbate hate speech and intensify intergroup conflicts. Our findings’ theoretical contributions and policy implications are further discussed.

The problem with the internet: An affordance-based approach for psychological research on networked technologies

The internet is often viewed as the source of a myriad of benefits and harms. However, there are problems with using this notion of "the internet" and other high-level concepts to explain the influence of communicating via everyday networked technologies on people and society. Here, we argue that research on social influence in computer-mediated communication (CMC) requires increased precision around how and why specific features of networked technologies interact with and impact psychological processes and outcomes. By reviewing research on the affordances of networked technologies, we demonstrate how the relationship between features of "the internet" and "online behaviour" can be determined by both the affordances of the environment and the psychology of the user and community. To achieve advances in this field, we argue that psychological science must provide nuanced and precise conceptualisations, operationalisations, and measurements of "internet use" and "online behaviour". We provide a template for how future research can become more systematic by examining how and why variables associated with the individual user, networked technologies, and the online community interact and intersect. If adopted, psychological science will be able to make more meaningful predictions about online and offline outcomes associated with communicating via networked technologies.

Understanding the conversation around COVID-19 and eating disorders: A thematic analysis of Reddit

BACKGROUND

Current research has found dramatic changes in the lives of those with eating disorders (EDs) during the COVID-19 pandemic. We build on existing research to investigate the long-term effects and adaptations that people with EDs have faced due to COVID-19 related changes.

METHOD

We collected 234 posts from three separate time periods from the subreddit r/EatingDisorders and analyzed them using thematic analysis. The posts were examined for initial patterns, and then those concepts were grouped into themes to reveal the authentic experiences of people living with EDs during the COVID-19 pandemic.

RESULTS

Initially, we found "lack of control" and "familial influences (loved ones seeking support)" emerge as themes within our broader data set throughout all three timeframes. There were additional themes that were present in only one or two of the collection periods. These themes consisted of "symptom stress," "technical stresses and concerns," and "silver linings."

CONCLUSIONS

Our analysis shows that people with EDs have fought significantly during the pandemic. Initially, the (lack of) control and routine in their lives has caused symptoms to become more challenging, while being forced to move back home also caused significant stress. However, concerns transformed as the pandemic progressed, resulting in new pressures causing people to exhibit novel ED symptoms or relapse altogether. Also notable is the relatively few COVID-specific posts as the pandemic progressed, suggesting that people have accepted COVID as their "new normal" and begun to build resilience to the challenges associated. These are vital factors for clinicians to consider as they begin taking existing and new patients, particularly as face-to-face treatment options become a possibility again. Existing research shows that the COVID-19 pandemic has transformed the lives of people who live with eating disorders in various ways. First, the pandemic has placed barriers on the path to recovery by limiting coping mechanism (and sometimes removing them altogether) and changing their relationships with food and the people in their lives. Second, the pandemic has forced treatment options to change since ED patients can no longer seek treatment face-to-face. Finally, there have been unexpected benefits to the pandemic, such as allowing individuals time to slow down and focus on their mental health. Previous studies examined individuals in clinical contexts rather than in their natural environments. We explored an online forum for people with eating disorders for the various themes that were discussed at three points over the period of March 2020-December 2020 and found that many people with EDs report worsening symptoms or relapse. However, we also noted that, compared to the beginning of the pandemic, people seemed to be less frequently asking for support during the third data collection period, implying an adaptation to the "new normal" of life in a pandemic. We conclude with a discussion of the findings.

State-aligned misogynistic disinformation on Arabic Twitter: The attempted silencing of an Al Jazeera journalist

A product of the global rise of right-wing populism has been a seeming normalisation of gendered public disinformation, which portrays female public figures as unintelligent, untrustworthy, irrational, and libidinous. Social media has also allowed gendered disinformation to be used in targeted harassment campaigns that seek to intimidate and shame women, reducing their public visibility through psychological violence. Despite this, very few studies on social media involving the Arabic language have explored in detail this phenomenon in the Persian Gulf, despite numerous examples of harassment against women public figures. Since 2017, women journalists critical of regional governments have been subjected to increased attacks online, but none as intense as the attack on Al Jazeera anchor Ghada Oueiss in June 2020. Through keyword analysis, network analysis, and open-source intelligence techniques (OSINT), this paper highlights the intensity and scale of one such attack, identifying the increasing role of malinformation and disinformation in attempting to silence journalists. Such documentation can be useful in demonstrating the volume, velocity, and discursive nature of the attacks threatening women’s visibility online. This research also accounts for a potential mechanism of such attacks, which follow a playbook of: 1) leaking information through anonymous accounts, 2) co-opted or loyalist influencers amplifying the attacks, and 3) uncritical local media jumping on the attacks (breakout). From a transformative perspective, it is increasingly important that such attacks are documented, exposed, and analysed to provide evidentiary claims of such abuse. It also highlights the issues of such abuse in authoritarian regimes, who clamp down on online debate, except appear not to do so when the messaging reflects state propaganda.

Impulsivity, internalizing symptoms, and online group behavior as determinants of online hate

Online hate is widely identified as a social problem, but its social psychological dimensions are yet to be explored. We used an integrative social psychological framework for analyzing online hate offending and found that both personal risk factors and online group behavior were associated with online hate offending. Study 1, based on socio-demographically balanced survey data (N = 1200) collected from Finnish adolescents and young adults, found that impulsivity and internalizing symptoms were positively associated with online hate offending. Furthermore, social homophily was positively associated with online hate offending but only among those with average or high level of internalizing symptoms. Social identification with online communities was not associated with hate offending. In Study 2, based on a vignette experiment (N = 160), online hate offenders were more likely than others to rely on in-group stereotypes (i.e. self-stereotype) in anonymous online interaction and, as a consequence, follow perceived group norms. These associations were found only when a shared group identity was primed. We conclude that both personal risk factors and group behavior are related to online hate but they have different implications for reducing hateful communication in social media.

Investigating sexual harassment in online video games: How personality and context factors are related to toxic sexual behaviors against fellow players

Online video games are social spaces for players from around the world. They use this space to form communities, relationships, and identities. However, gaming communities are not always welcoming, and some are even perceived as being "toxic." A prevalent issue is online sexual harassment, which is keeping many women from participating in the gaming community. Research on the factors contributing to the problem is limited, though. The present study replicates and expands previous research, using a sample of 856 online gamers. The study supports earlier findings that found hostile sexism and social dominance orientation as predictors of sexual harassment perpetration in online video games. In addition, we expanded the previous research with additional predictors: machiavellianism, psychopathy, and gamer identification predicted higher sexual harassment perpetration. Our results have implications for the gaming community's role in curtailing sexual harassment and making itself a more inclusive community.

Adaptive Antiretroviral Therapy Adherence Interventions for Youth Living With HIV Through Text Message and Cell Phone Support With and Without Incentives: Protocol for a Sequential Multiple Assignment Randomized Trial (SMART)

BACKGROUND

Youth living with HIV (YLH) aged 13 to 24 years made up over a fifth (21%) of new HIV diagnoses in 2016, yet only 27% of YLH are virally suppressed. YLH have been shown to be poorly adherent to antiretroviral therapy (ART); however, there has been limited research investigating how to increase adherence in YLH. Mobile health (mHealth) interventions may be one promising way to do this.

OBJECTIVE

This study (ATN [Adolescent Trials Network] 144 SMART) aimed to compare adaptive interventions that could increase ART adherence in YLH aged 15 to 24 years. This includes mHealth initiatives, the tapering of interventions, and the use of incentives. Cost-effectiveness of sequencing the interventions without incentives before providing incentives and the savings on societal costs due to suppressed viral loads will be determined. This protocol is part of the ATN Scale It Up program described in this issue by Naar et al.

METHODS

This study uses a Sequential Multiple Assignment Randomized Trial design. Approximately 190 participants are being recruited, enrolled, and randomized to either cell phone support or text message support. Both intervention groups receive 3 months of intervention, followed by a second randomization based on response to the intervention. Responders test tapering their intervention, and nonresponders test receiving incentives.

RESULTS

Data collection for this study is projected to begin in August 2018 and last until June 2020.

CONCLUSIONS

This is an innovative study, particularly in terms of population, intervention types, focus on cost-effectiveness, and recruitment. This study could be particularly effective in improving adherence in YLH while reducing long-term individual and societal costs.

TRIAL REGISTRATION

ClinicalTrials.gov NCT03535337; https://clinicaltrials.gov/ct2/show/NCT03535337 (Archived by WebCite at http://www.webcitation.org/74alXb92z).

INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID)

PRR1-10.2196/11183.

Online Self-Tracking Groups to Increase Fruit and Vegetable Intake: A Small-Scale Study on Mechanisms of Group Effect on Behavior Change

BACKGROUND

Web-based interventions with a self-tracking component have been found to be effective in promoting adults' fruit and vegetable consumption. However, these interventions primarily focus on individual- rather than group-based self-tracking. The rise of social media technologies enables sharing and comparing self-tracking records in a group context. Therefore, we developed an online group-based self-tracking program to promote fruit and vegetable consumption.

OBJECTIVE

This study aims to examine (1) the effectiveness of online group-based self-tracking on fruit and vegetable consumption and (2) characteristics of online self-tracking groups that make the group more effective in promoting fruit and vegetable consumption in early young adults.

METHODS

During a 4-week Web-based experiment, 111 college students self-tracked their fruit and vegetable consumption either individually (ie, the control group) or in an online group characterized by a 2 (demographic similarity: demographically similar vs demographically diverse) × 2 (social modeling: incremental change vs ideal change) experimental design. Each online group consisted of one focal participant and three confederates as group members or peers, who had their demographics and fruit and vegetable consumption manipulated to create the four intervention groups. Self-reported fruit and vegetable consumption were assessed using the Food Frequency Questionnaire at baseline and after the 4-week experiment.

RESULTS

Participants who self-tracked their fruit and vegetable consumption collectively with other group members consumed more fruits and vegetables than participants who self-tracked individually (P=.01). The results did not show significant main effects of demographic similarity (P=.32) or types of social modeling (P=.48) in making self-tracking groups more effective in promoting fruit and vegetable consumption. However, additional analyses revealed the main effect of performance discrepancy (ie, difference in fruit and vegetable consumption between a focal participant and his/her group members during the experiment), such that participants who had a low performance discrepancy from other group members had greater fruit and vegetable consumption than participants who had a high performance discrepancy from other group members (P=.002). A mediation test showed that low performance discrepancy led to greater downward contrast (b=-0.78, 95% CI -2.44 to -0.15), which in turn led to greater fruit and vegetable consumption.

CONCLUSIONS

Online self-tracking groups were more effective than self-tracking alone in promoting fruit and vegetable consumption for early young adults. Low performance discrepancy from other group members lead to downward contrast, which in turn increased participants' fruit and vegetable consumption over time. The study highlighted social comparison processes in online groups that allow for sharing personal health information. Lastly, given the small scale of this study, nonsignificant results with small effect sizes might be subject to bias.

Men's harassment behavior in online video games: Personality traits and game factors

Online video games afford co-play and social interaction, often anonymous, among players from around the world. As predicted by the social identity model of deindividuation effects, undesirable behavior is not uncommon in online gaming environments, and online harassment has become a pervasive issue in the gaming community. In this study, we sought to determine what personality traits and game-related variables predicted two types of online aggression in video games: general harassment (e.g., skill-based taunting, insulting others' intelligence) and sexual harassment (e.g., sexist comments, rape threats). Men who play online video games (N = 425) participated in an anonymous online survey. Social dominance orientation and hostile sexism predicted higher levels of both sexual harassment and general harassment in online games. Game involvement and hours of weekly gameplay were additional predictors of general harassment. We discuss implications of online social aggression and online sexual harassment for online gaming. We also apply our findings to the broader understanding of online harassment, cyberaggression, cyberbullying, and other forms of online hostility in computer-mediated communication contexts. Aggr. Behav. 42:513-521, 2016. © 2016 Wiley Periodicals, Inc.

Inspiring Group Creativity

A laboratory study examined effects of group members'perceptions of behavioral components of transformational and transactional leadership on group creativity underanonymous and identified electronic brainstorming conditions. Results indicated that perceptions of transactional goal setting and inspirational leadership were each positively related to group creativity. Intellectual stimulation and individualized consideration were negatively related to group creativity. Except for the effect of intellectual stimulation on group creativity, these effects were stronger under anonymous versus identified conditions.

New Contexts for Relational Communication in Groups

This article discusses the importance of relational communication in groups. Connections are made with potentially fruitful theoretical concepts, while findings from related group research are used to discuss new and interesting directions with regard to relational communication in three pivotal group contexts. Each section provides a rationale for why these group contexts should be studied and suggests propositions to guide future research. The discussion highlights the many facets of the relational side of members’ intentions in groups: cooperation, connection, autonomy, similarity, flexibility/rigidity, cohesion/withdrawal, harmony/conflict, stereotyping, and stigmatization. Concerning group process analysis, the authors revisit the family, as one’s first group experience, from a relational communication perspective. Next, the influence of heterogeneity of group membership and intercultural diversity is discussed with regard to relational dynamics. Finally, the effects of computer-mediated communication (CMC) on relational communication in groups are investigated.

Examining Equality of Influence in Group Decision Support System Interaction

This article explores the assumption that most group decision support systems (GDSSs) tend to equalize influence in groups. Several past studies suggest that random groups interacting in a computer-mediated environment have more equal influence than face-to-face groups. This study, however, examined variations in perceived influence and communicative influence strategies among individual members of an intact group using a GDSSfor decision making. Although results indicate that perceived influence is more equal during GDSS interaction than immediately prior to such interaction, other results question the claim of equal influence. Findings suggest that historically high- and low-influence individuals are still perceived as such even in the GDSS meetings; furthermore, historically high- and low-influence members all use influence messages, but they use different tactics and employ them in varied amounts. Thesefindings question the influence equalization assumption of GDSSs.

The Effects of National Culture and Anonymity on Flaming and Criticalness in GSS-Supported Discussions

Technologies for supporting collaborative work are often developed to improve various aspects of group performance such as idea generation and decision quality; however, less attention has been given to the effects that such technology has upon the nature of group communication. In this article, we examine the phenomena of flaming and comment criticalness in computer-mediated communication as they occur in group support systems (GSS) supported discussions. A 2 X 2 factorial experimental design was used to examine the effects of national culture (U.S. and Hong Kong) and anonymity (identified and anonymous pen name) on the number of comments classified as flames and on the number of comments classified as critical in 39 GSS discussions. Experimental results indicate that both national culture and anonymity influence the number of critical comments occurring in such discussions. However, the findings were not significant with respect to the number of comments categorized as flames.

Generating Agreement in Computer-Mediated Groups

Agreement is an important social outcome often poorly handled by computer-mediated groups, presumably because the computer cannot transmit the necessary rich information. A recently proposed cognitive model suggests richness is not the key to social agreement and that group agreement can be generated by the exchange of anonymous, lean text information across a computer network. This experiment investigates this theory. Self-chosen groups of 5 completed three answer rounds on limited choice problems while exchanging a few characters of position information. These asynchronous, anonymous computer-mediated groups generated agreement without any rich information exchange. The key software design criteria for enacting agreement is proposed to be not richness but dynamic many-to-many linkage. The resulting “electronic voting” may be as different from traditional voting as e-mail is from traditional mail. It may also imply a new generation of groupware that recognizes social influence.

Computer-Mediated Communication as a Channel for Social Resistance

In two studies, the authors tested predictions derived from the social identity model of deindividuation effects (SIDE) concerning the potential of computer-mediated communication (CMC) to serve as a means to resist powerful out-groups. Earlier research using the SIDE model indicates that the anonymity of virtual groups can accentuate the power differentials associated with salient social identities: a cognitive effect. The present research builds on the strategic component of the SIDE model to show that CMC can also provide a channel of social support fostering resistance. In Study 1, students were more likely to express opinions normative for their group but punishable by the out-group (faculty) when CMC was available, independent of mutual anonymity. In Study 2, the authors directly manipulated the proposed mediator, social support within CMC, and showed increased willingness to express normative attitudes against out-group interests as a function of support. These studies reveal the importance of CMC as a medium for communicating and coordinating the social support central to collective action.

Social Movement Participation in the Digital Age

Motives to participate in online versus offline collective action were investigated among environmental activists in the Netherlands. A sample (N = 738) consisting of activists, sympathizers, and nonactivists, reported past and intended participation in online and offline activism. Using structural equation modeling, it was examined whether online activism was predicted by different factors than offline activism. A wide range of predictors was derived from central theories about mobilization and collective action, including identification, relative deprivation, attitudes, subjective norm, perceived efficacy of action, and self-efficacy. Results show that when compared with offline actions, participation in online actions was slightly more motivated by cognitive calculations (efficacy) and less by affective factors (identification). Moreover, results reflect the popularity and potential of the Internet for activities that surpass the individual. This research gives an empirical insight in the influence of Internet on motives for collective action and on the participation of peripheral members.

Cyberstalking: The Technology of Hate

This article discusses the emergence of cyberstalking as a means of victimising individuals and minority groups. However, rather than focusing on the activities of far-right groups, we discuss how technology can encourage individuals to harass others. The central argument made is that technology both enables and invites participation in criminal or antisocial behaviour from individuals who would not normally take part in such activities. One way in which this can be explained is by suggesting that some of the social and technological characteristics of the Internet act together in order to lower inhibitions and establish new norms. For instance, the anonymity offered by the Internet enables people to participate in activities such as encouraging violence against others with little fear of retaliation. In addition, by allowing a cyberstalker to harm another person at a distance, the victim is effectively depersonalised. In this way it can be argued that some of those who sympathise with the goals of far-right organisations may be reluctant to act in the offline world but more willing to act in the online world.

Attitude Change in Computer-Mediated Communication: Effects of Anonymity and Category Norms

The current research compared the effect of computer-mediated communication (CMC) and direct communication on attitude change. The social identity model of deindividuation effects (Spears & Lea, 1994) predicts that CMC results in behavior that is more in line with the salient level of self-categorization (compared to non-anonymous communication): in CMC salient social identity should lead to conformity to group norms whereas salient personal identity was expected to result in behavior that fits individual goals. Two experiments showed that when personal identity was salient and when social identity was salient and a category norm was explicitly given, CMC led to the predicted effects, whereas the lack of a social category norm led to lower attitude change in CMC compared to direct communication.

Effects of Participative and Directive Leadership in Electronic Groups

A laboratory experiment was conducted to assess the effects of participative and directive leadership on participation, performance, and satisfaction of 24 undergraduate student work groups that interacted electronically via a Group Decision Support System (GDSS) to performa creativity task. Participative and directive leadership were manipulated through confederate leaders who entered scripted comments into the GDSS. Performance was measured in terms of quality and uniqueness of solutions.Results of partial least squares analysis indicated that perceptions of both leader participativeness and directiveness were positively related to levels of participation. Participation in turn was positively related to performance but negatively related to satisfaction. Problem structure moderated all these relationships except for the relationship between participation and performance. Practical and research implications, study contributions, and limitations are discussed.

Internet Haze: Why New Artifacts Can Enhance Situation Ambiguity

Social and psychological research on the Internet has been biased for a decade by the deterministic assumption that technology per secan have an ‘impact’ on individuals, groups and organizations. This presumption is challenged by a different perspective, which conceives of technology as a social production and relies on ‘ethnographic’ methodologies to investigate the specific ways in which social actors interact with technological tools. Adoption of new artifacts tends to disrupt existing task–artifact cycles and at the same time create new skills in social actors and new features in environments. For this reason new artifacts can enhance, rather than reduce, the ambiguity of everyday situations. The changes in the environment stimulated by the introduction of new artifacts may remain undetected for a while because social actors cannot rely on previous experiences to make sense of the new situation. The wide diffusion of the Internet can render more problematic the selection of information, its control by ordinary actors, interpersonal communication and self-presentation (which in cyberspace is exposed to special forms of deception), and the sense of presence in an environment. The ambiguity of the situations emerging on the Web can be reduced by awareness of the characteristics of cyberspace as an artifact under construction and by the development of shared cultural norms to regulate the exchanges taking place on the Web.

Knowing Me, Knowing You: Anonymity Effects on Social Identity Processes within Groups

The Social Identity Model of Deindividuation Effects (SIDE) proposes that depersonalization of self and others is responsible for the effects of visual anonymity on group behavior. The authors investigated these mediating processes by assessing the effects of group-based self-categorization and stereotyping of others on group attraction within visually anonymous or video-identifiable groups communicating via computer. Structural equation modeling showed that visual anonymity increased group-based self-categorization, which directly increased attraction to the group and indirectly increased group attraction by enhancing group-based stereotyping of others. Visual anonymity had no effect on self-categorization in terms of a wider social category (nationality). Predictions derived from alternative perspectives that visual anonymity decreases group attraction by increasing impersonal task focus or by attenuating evaluation concerns were not supported.

Behavior Online: Does Anonymous Computer Communication Reduce Gender Inequality?

Two studies examined dominance and self-stereotyping in mixed-sex groups who had online discussions. Gender differences in dominance varied as a function of several contextual variables: individuation, the accessibility of gender stereotypes, and the fit between group task and stereotype. Results of the second study indicate that only when group members are depersonalized (anonymous and not individuated) does stereotype activation produce gender-stereotypic behavior. However, the nature of stereotypic behavior is moderated by the fit between group task and stereotypes, such that men dominate when the topic is masculine but not when it is feminine. These findings do not support suggestions that the anonymity offered by online communication would lead to equalization. Instead, results confirm predictions from a social identity model of deindividuation effects that social effects of anonymity and identifiability in (online) groups depend on contextual factors such as stereotype accessibility and fit.

On the Measurement of Participation Equality

Participation equality is often a key process construct in research models that examine the effects of group support systems (GSS) technology and e-collaboration. GSS are generally thought to reduce the dispersion of participation among team members and thus make participation more equally distributed. However, research conclusions in the literature regarding participation equality are not always consistent with this finding. Researchers have used a variety of approaches to operationalize participation equality including unit-based measures, such as the standard deviation, and dimensionless measures such as the Gini coefficient and the coefficient of variation. Researchers have also varied in their measurement of participation units with some counting phenomena such as comments, words, or remarks. The authors report on an exploratory study that demonstrates conditions in which research conclusions regarding the participation equality construct are dependent on both the participation unit analyzed and whether a unit-based or dimensionless measure is used to compute participation equality. The authors conclude with recommendations for researchers investigating participation equality and practitioners that seek to measure and track participation equality in their collaborative work practices.