COVID-19 prevention in hotels: Ritualized host-guest interactions

Observation of covid-19 safety protocols by persons with chronic health conditions in Ghana: The influence of health belief model

Covid-19 has brought distortion to health delivery globally and made it challenging to seek healthcare, but persons with chronic health conditions who require continuous medical attention have suffered the most as all attention at the medical front was directed to covid-19 related issues. The study explores how the five primary constructs of the health belief model were used to drive adherence to covid-19 preventive protocols among persons with chronic health conditions in Ghana. A quantitative technique was used for data collection and analyses. SPSS version 21 and AMOS version 21 were used to analyze data. Hierarchical regression from SPSS were used to examine the influences of health belief model constructs on chronic patients' adherence to covid-19 preventive protocols. The study's finding indicates that perceived susceptibility, severity, and self-efficacy influence adherence to covid-19 protocols among persons with chronic conditions. While perceived benefits and perceived barriers though they have negative and positive influences on adherence, they were not statistically significant. Perceived self-efficacy has a negative influence on the perceived barrier and a positive influence on perceived benefit. Gender has positive influence on Perceived susceptibility. The study's outcome indicated that persons with chronic health conditions need special arrangements to ease their access to healthcare during outbreaks. Hence, public health professionals need to educate chronic patients on how to practice the covid-19 preventive protocols and support them with covid-19 preventive materials to increase their self-efficacy to adhere to covid-19 protocols.

Promoting the Sustainable Recovery of Hospitality in the Post-Pandemic Era: A Comparative Study to Optimize the Servicescapes

As COVID-19 spread throughout the world, the hospitality and tourism sectors were hard hit as no other industry. For this reason, the UNWTO developed the One Planet Vision as a response to a sustainable recovery of the tourism sector. At present, when people are starting to travel and stay at hotels again, it is important to analyze what their expectations are of hotels to move forward in the post-pandemic era. For instance, empirical research has been developed to examine people's sentiments toward servicescapes, and a comparative study is presented between 2020 and 2022. Findings contribute to the research by identifying new servicescape attributes during a health crisis. These also lead to practical implications by proposing a scale to evaluate customers' perceptions and to increase their wellbeing and resilience. The current research is one of the first studies to collaborate with the One Planet Vision by empirically proposing improvements in the servicescapes of hotels for a responsible recovery.

Linking Leader's Positive Humor and Employee Bootlegging: Empirical Evidence from China

Purpose

With the increasingly fierce market competitions, non-linear development of organizations through bootlegging has become a key path for enterprises to advance competitiveness. Motivating employees to carry out bootlegging in an organization is becoming an important issue many enterprises face now. This paper aims to analyze the relationship between leader's positive humor and employee bootlegging. We introduced norm violation acceptability as the mediating variable and trust in leader as the moderating variable to propose a theoretical model and verified it by structural equation modeling (SEM) and multiple regression analysis separately.

Patients and Methods

Based on both the emotion as social information theory and the social information processing theory, a sample of 278 professional employees working in an information technology (IT) enterprise of China was used to test the moderated mediation model. We used SPSS and AMOS to further verify the research model through structural equation modeling (SEM) and multiple regression analysis.

Results

The results indicate that there is a positive relationship between leader's positive humor and employee bootlegging, which is partially mediated by norm violation acceptability. Moreover, trust in leader not only moderated the relationship between leader's positive humor and norm violation acceptability but also strengthened the influence of leader's positive humor on employee bootlegging through norm violation acceptability.

Conclusion

These findings have implications in identifying factors which contribute to employee bootlegging and providing a theoretical foundation for leaders in an organization.

Did COVID-19 tourism sector supports alleviate investor fear?

The COVID-19 pandemic presented a dynamic black-swan event to which governments implemented support programmes to reduce sectoral probability of default. This research analyses investor response to such assistance, designed to mitigate the effects of the pandemic upon international aviation and tourism. Investor confidence in such support schemes is estimated through short-term abnormal returns. Results indicate significant differential behaviour, with fiscal policy found to be a dominant and largely effective mechanism generating median abnormal returns of 2.17 %. Specific assistance programmes relating to COVID-19 loan facilities, and the provision of pandemic relief packages significantly alleviated short-term investor concerns with median abnormal returns estimated between 2.87 % and 3.89 % respectively. Our empirical results offer investors and policymakers an additional layer of information.