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Abidova A, Alcântara da Silva P, Moreira S. Payment perception in the emergency department: The mediating role of perceived quality of healthcare and patient satisfaction. Medicine (Baltimore) 2024; 103:e38527. [PMID: 38847693 PMCID: PMC11155609 DOI: 10.1097/md.0000000000038527] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 01/31/2024] [Accepted: 05/17/2024] [Indexed: 06/10/2024] Open
Abstract
The aim of this research is to identify the main factors associated with patients' payment perception and the effects of these factors on payment perception. Patients admitted between January and December 2016 at an emergency department of a public hospital in Lisbon, Portugal, were included in this study, with a representative sample size of 382 patients. A 5% margin of error and a 95% confidence interval were used, and all the data were collected between May and November 2017. To test the mediation models, stepwise multiple linear regression analysis was used. The effect of doctors on payment perception through satisfaction and through perceived quality of healthcare (PQHC) is explained by 3% and 4% of the variation, respectively, with statistically significant results (P < .01). Moreover, the effect of privacy and meeting expectations on payment perception through PQHC is explained by 4% and 4% of the variation, with statistically significant results (P < .01). Doctors play a crucial role in understanding the patients' payment perception (with direct and indirect effects). Mediators, in turn, strengthen this effect, in which the contribution of PQHC is more significant than that of satisfaction.
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Affiliation(s)
- Alina Abidova
- NOVA University of Lisbon, National School of Public Health, Lisbon, Portugal
| | | | - Sérgio Moreira
- University of Lisbon, Faculty of Psychology, Lisbon, Portugal
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Finn CB, Syvyk S, Bergmark RW, Yeo HL, Waljee JF, Wick EC, Kelz RR. Perceived Implications of Compensation Structure for Academic Surgical Practice: A Qualitative Study. JAMA Surg 2024; 159:106-107. [PMID: 37878286 PMCID: PMC10600719 DOI: 10.1001/jamasurg.2023.4669] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/26/2023] [Accepted: 07/16/2023] [Indexed: 10/26/2023]
Abstract
This qualitative study examines how incentive-based and salary-only compensation models affect academic surgeons.
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Affiliation(s)
- Caitlin B. Finn
- Department of Surgery, Weill Cornell Medicine, New York, New York
- Leonard David Institute of Health Economics, University of Pennsylvania, Philadelphia
| | - Solomiya Syvyk
- Center for Surgery and Health Economics, Department of Surgery, University of Pennsylvania, Philadelphia
| | - Regan W. Bergmark
- Department of Otolaryngology–Head and Neck Surgery, Harvard Medical School, Boston, Massachusetts
- Center for Surgery and Public Health, Brigham and Women’s Hospital, Boston, Massachusetts
| | - Heather L. Yeo
- Department of Surgery, Weill Cornell Medicine, New York, New York
| | | | - Elizabeth C. Wick
- Department of Surgery, University of California, San Francisco, San Francisco
| | - Rachel R. Kelz
- Center for Surgery and Health Economics, Department of Surgery, University of Pennsylvania, Philadelphia
- Leonard David Institute of Health Economics, University of Pennsylvania, Philadelphia
- Department of Surgery, Perelman School of Medicine of the University of Pennsylvania, Philadelphia
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Darling EK, Lemay SB, Ejiwunmi 'R, Miller KJ, Sprague AE, D'Souza R. The impact of funding models on the integration of Ontario midwives: a qualitative study. BMC Health Serv Res 2023; 23:1087. [PMID: 37821937 PMCID: PMC10568882 DOI: 10.1186/s12913-023-10104-7] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/30/2023] [Accepted: 10/03/2023] [Indexed: 10/13/2023] Open
Abstract
BACKGROUND Nearly 30 years post legalisation and introduction, midwifery is still not optimally integrated within the health system of Canada's largest province, Ontario. Funding models have been identified as one of the main barriers. METHODS Using a constructivist perspective, we conducted a qualitative descriptive study to examine how antepartum, intrapartum, and postpartum funding arrangements in Ontario impact midwifery integration. We conceptualized optimal 'integration' as circumstances in which midwives' knowledge, skills, and model of care are broadly respected and fully utilized, interprofessional collaboration and referral support the best possible care for patients, and midwives feel a sense of belonging within hospitals and the greater health system. We collected data through semi-structured telephone interviews with midwives, obstetricians, family physicians, and nurses. The data was examined using thematic analysis. RESULTS We interviewed 20 participants, including 5 obstetricians, 5 family physicians, 5 midwives, 4 nurses, and 1 policy expert. We found that while course-of-care-based midwifery funding is perceived to support high levels of midwifery client satisfaction and excellent clinical outcomes, it lacks flexibility. This limits opportunities for interprofessional collaboration and for midwives to use their knowledge and skills to respond to health system gaps. The physician fee-for-service funding model creates competition for births, has unintended consequences that limit midwives' scope and access to hospital privileges, and fails to appropriately compensate physician consultants, particularly as midwifery volumes grow. Siloing of midwifery funding from hospital funding further restricts innovative contributions from midwives to respond to community healthcare needs. CONCLUSIONS Significant policy changes, such as adequate remuneration for consultants, possibly including salary-based physician funding; flexibility to compensate midwives for care beyond the existing course of care model; and a clearly articulated health human resource plan for sexual and reproductive care are needed to improve midwifery integration.
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Affiliation(s)
- Elizabeth K Darling
- McMaster Midwifery Research Centre, McMaster University, 1280 Main St. West, HSC-4H26, Hamilton, ON, L8S 4K1, Canada.
- Department of Obstetrics and Gynecology, McMaster University, Hamilton, ON, Canada.
| | - Sylvie B Lemay
- McMaster Midwifery Research Centre, McMaster University, 1280 Main St. West, HSC-4H26, Hamilton, ON, L8S 4K1, Canada
- Department of Obstetrics and Gynecology, McMaster University, Hamilton, ON, Canada
| | - 'Remi Ejiwunmi
- McMaster Midwifery Research Centre, McMaster University, 1280 Main St. West, HSC-4H26, Hamilton, ON, L8S 4K1, Canada
- Department of Family Medicine, McMaster University, Hamilton, ON, Canada
| | - Katherine J Miller
- Department of Family Medicine, McMaster University, Hamilton, ON, Canada
| | - Ann E Sprague
- Better Outcomes Registry and Network (BORN) Ontario, Children's Hospital of Eastern Ontario Research Institute, Ottawa, ON, Canada
| | - Rohan D'Souza
- Department of Obstetrics and Gynecology, McMaster University, Hamilton, ON, Canada
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Manis DR, Bielska IA, Cimek K, Costa AP. Community-informed, integrated, and coordinated care through a community-level model: A narrative synthesis on community hubs. Healthc Manage Forum 2022; 35:105-111. [PMID: 34610778 PMCID: PMC8873305 DOI: 10.1177/08404704211046604] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/13/2023]
Abstract
We identify the core services included in a community hub model of care to improve the understanding of this model for health leaders, decision-makers in community-based organizations, and primary healthcare clinicians. We searched Medline, PubMed, CINAHL, Scopus, Web of Science, and Google from 2000 to 2020 to synthesize original research on community hubs. Eighteen sources were assessed for quality and narratively synthesized (n = 18). Our analysis found 4 streams related to the service delivery in a community hub model of care: (1) Chronic disease management; (2) mental health and addictions; (3) family and reproductive health; and (4) seniors. The specific services within these streams were dependent upon the needs of the community, as a community hub model of care responds and adapts to evolving needs. Our findings inform the work of health leaders tasked with implementing system-level transformations towards community-informed models of care.
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Affiliation(s)
- Derek R. Manis
- McMaster University, Hamilton, Ontario, Canada
- McMaster University Medical Centre, Hamilton, Ontario, Canada
| | - Iwona A. Bielska
- McMaster University Medical Centre, Hamilton, Ontario, Canada
- Hamilton Niagara Haldimand Brant Local Health Integration Network, Hamilton, Ontario, Canada
| | - Kelly Cimek
- Hamilton Niagara Haldimand Brant Local Health Integration Network, Hamilton, Ontario, Canada
| | - Andrew P. Costa
- McMaster University, Hamilton, Ontario, Canada
- McMaster University Medical Centre, Hamilton, Ontario, Canada
- McMaster University, McMaster Children’s Hospital, Hamilton, Ontario, Canada
- St. Joseph’s Health System, Hamilton, Ontario, Canada
- Schlegel Research Institute for Aging, Waterloo, Ontario, Canada
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Ogundeji YK, Quinn A, Lunney M, Chong C, Chew D, Hopkin G, Senior P, Sumner G, Williams J, Manns B. Optimizing Physician Payment Models to Address Health System Priorities: Perspectives from Specialist Physicians. Healthc Policy 2021; 17:58-72. [PMID: 34543177 PMCID: PMC8437248 DOI: 10.12927/hcpol.2021.26577] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/01/2022] Open
Abstract
OBJECTIVE Despite well-documented data on the mixed impact of physician payment models, there is limited evidence on how to enhance existing payment model designs. This study examines the approaches to optimizing payment models from the perspective of specialist physicians to better support patient and physician experience and other health system objectives. METHOD Semi-structured interviews were conducted with 32 specialist physicians across Alberta, Canada. Data from the interviews were analyzed using a framework approach. RESULTS Respondents emphasized the need to incentivize physicians with the right blend of financial and non-financial incentives, including physician wellness. Respondents also highlighted the need for physician involvement and accountability to optimize the value of physician payment models. CONCLUSION To optimize physician payment models, it may be useful to include a blend of financial and non-financial incentives with clear accountability measures as this may better align physician practice with health system priorities.
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Affiliation(s)
- Yewande Kofoworola Ogundeji
- Postdoctoral Fellow, Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Amity Quinn
- Postdoctoral Fellow, Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Meaghan Lunney
- Research Associate, Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Christy Chong
- Research Assistant, Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Derek Chew
- Research Fellow, Duke Clinical Research Institute, Durham, NC
| | - Gareth Hopkin
- Research Fellow, Institute of Health Economics, Edmonton, AB
| | - Peter Senior
- Professor, Department of Medicine, University of Alberta, Edmonton, AB
| | - Glen Sumner
- Clinical Associate Professor, Department of Cardiovascular Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Jennifer Williams
- Clinical Associate Professor, Division of Gastroenterology and Hepatology, Cumming School of Medicine, University of Calgary, Calgary, AB
| | - Braden Manns
- Professor, Departments of Medicine and Community Health Sciences, O'Brien Institute of Public Health and Libin Cardiovascular Institute, Cumming School of Medicine, University of Calgary, Calgary, AB
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