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Lang JJ, Yang LF, Cheng C, Cheng XY, Chen FY. Are algorithmically controlled gig workers deeply burned out? An empirical study on employee work engagement. BMC Psychol 2023; 11:354. [PMID: 37876010 PMCID: PMC10598991 DOI: 10.1186/s40359-023-01402-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/17/2023] [Accepted: 10/19/2023] [Indexed: 10/26/2023] Open
Abstract
BACKGROUND With the emergence of the gig economy as a new economic form, the influence of algorithmic technology control on gig workers' perceptions and engagement has become a topic of academic concern. This study explores the emotional impact of perceived algorithmic control on gig workers and how it affects their work engagement. METHODS This study takes gig workers as the research object to build a structural equation model. Based on the background of gig economy and the Job Demands-Resources model, this paper constructs a mechanism model of the influence of perceived algorithmic control on the work engagement of gig workers. The research data in this paper are collected by questionnaire, and the research hypothesis is tested by the SEM structural model. RESULTS The gig workers in this study believed that perceived algorithmic control positively affects employee work engagement. In addition, burnout was positively correlated with employee work engagement. Burnout played a partial mediating role in the relationship between perceived algorithmic control and employee work engagement. And flow experience played a moderating role through the indirect effect of burnout on employees' work engagement. CONCLUSION Perceived algorithmic control causes burnout among gig workers, but strong algorithmic technology support provides them with rich work resources that can help them meet their work needs. That is, the gig workers may still demonstrate a high level of work engagement even if they experience burnout symptoms.
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Affiliation(s)
- Jiao Jiao Lang
- Endicott College, Woosong University, 17-2, Jayang- dong, Dong-gu, Daejeon City, South Korea
| | - Li Feng Yang
- School of Economics, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China
| | - Chen Cheng
- School of Business, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China.
| | - Xiang Yang Cheng
- School of Business, Fuyang Normal University, No. 100, Qinghe West Rd, Ying Zhou District, Fuyang City, An Hui Province, China.
| | - Fei Yu Chen
- School of Economics and Management, Fei Yu Chen, China University of Mining and Technology, No. 1 University Road, Xuzhou City, Jiangsu Province, China
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Zhu F, Gao Y, Chen X. Freedom or bondage? The double-edged sword effect of work connectivity behavior after-hours on employee occupational mental health. CHINESE MANAGEMENT STUDIES 2023. [DOI: 10.1108/cms-01-2022-0008] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 02/10/2023]
Abstract
Purpose
This study aims to explore the double-edged sword effect of work connectivity behavior after-hours (WCBA) on employees’ occupational mental health. Drawing on job demand-resource theory, the authors examined the double mediating mechanism of work autonomy and work-family conflict on the relationship of WCBA, work engagement and work burnout. At the same time, the authors examined the moderating role of responsiveness from superiors, hoping to clarify how WCBA brings employees positive experiences (engagement) or negative experiences (burnout).
Design/methodology/approach
Under the mediating mechanism of work autonomy and work-family conflict, the authors built a dual-path model and moderated mediation model to examine the effect of WCBA on work engagement and burnout. Two-stage paired data were collected from various industries in China by distributing questionnaires to employees. The hypotheses were tested using the structural equation model and the bootstrap test method.
Findings
The results showed that WCBA positively affects work engagement and burnout. Work autonomy plays a mediating role both in the relationship between WCBA and work engagement and in the relationship between WCBA and work burnout. In addition, work-family conflict plays a mediating role both in the relationship between WCBA and work burnout and in the relationship between WCBA and work engagement. Responsiveness from superiors not only moderated the relationship between WCBA and work autonomy and between WCBA and work-family conflict but also moderated the mediating effects of work autonomy and work-family conflict.
Originality/value
This study examined the double-edged sword effect of WCBA on employees’ occupational mental health, the dual mediation of work autonomy and work-family conflict and the moderating effect of responsiveness from superiors. This study can enrich the understanding of the effects of WCBA as well as the influential factors and boundary conditions related to employees’ occupational mental health. Organizations (represented by superiors) and individuals were integrated into one model, providing a new perspective for studying WCBA. The research will help managers and individuals gain a comprehensive understanding of WCBA, and how to enhance its positive effects and circumvent its negative effects.
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Kpinpuo SD, Akolgo IG, Naimi L. Leading change and innovation in Ghana’s banking sector: the mediating role of work autonomy. INDUSTRIAL AND COMMERCIAL TRAINING 2023. [DOI: 10.1108/ict-12-2021-0086] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/24/2022]
Abstract
Purpose
In recent times, employers are routinely advertising for position candidates with the capability to work with little or no supervision at all. This is probably because, as businesses strive to globalize operations, supervision has become both complex and expensive. While the general interest in employees with considerable levels of work autonomy may be a strategic one, particularly for banks, it is important to determine the impact of work autonomy on other critical success factors such as employee commitment to change management, innovativeness and quality supervisor-subordinate relationship. This study aims to examine the relationship between these variables by exploring the mediation effect of work autonomy on the relationship between employee innovativeness, quality of supervisor-subordination collaboration and employee commitment to change management in the banking sector of Ghana.
Design/methodology/approach
The study used quantitative empirical strategies involving the distribution of questionnaires to a randomly selected sample of 400 employees of selected banks in Ghana. Data, so collected, were analysed using the PLS-SEM Software.
Findings
Results of the study revealed significant relationships between the quality of supervisor-subordinate collaboration, innovativeness and commitment to change. The findings further established work autonomy as an explanatory variable between the three employee behaviours – innovativeness, quality of supervisor-subordinate connection and commitment to change.
Originality/value
The novelty of this study lies in the interplay of quality employee relations, innovative employee behaviour and commitment to change processes as refereed by work autonomy to promote effective change management activities in Ghanaian banks. The outcome of the study led to the development of a theoretical model for organizational change management.
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Liu X, Yuan SJ, Ji TT, Song YL. Relationship between Risk Perception of COVID-19 and Job Withdrawal among Chinese Nurses: The Effect of Work-Family Conflict and Job Autonomy. J Nurs Manag 2022; 30:1931-1939. [PMID: 35475528 PMCID: PMC9115246 DOI: 10.1111/jonm.13652] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/13/2022] [Revised: 04/15/2022] [Accepted: 04/25/2022] [Indexed: 12/05/2022]
Abstract
Aim The aim of this study was to examine the mediating role of work–family conflict and the moderating role of job autonomy on the association between risk perception of COVID‐19 and job withdrawal among Chinese nurses during the initial disease outbreak. Background Nurses' job withdrawal can not only reduce the quality and efficiency of care but also give rise to turnover during the COVID‐19 pandemic. Thus, it is essential to clarify how and when the risk perception of COVID‐19 influences the job withdrawal behaviours of nurses and to provide guidelines for reducing nurses' job withdrawal. Methods A two‐wave study was conducted among 287 Chinese nurses from 11 COVID‐19‐designated hospitals during the initial outbreak of the disease from March through April 2020. Data on the risk perception of COVID‐19, job autonomy and work–family conflict were collected at time 1, and 1 month later, job withdrawal data were collected at time 2. Model 4 and Model 14 from SPSS macro PROCESS were used to test the mediating effect of work–family conflict and the moderating effect of job autonomy, respectively. Results Work–family conflict mediated 60.54% of the relationship between risk perception of COVID‐19 and job withdrawal. Job autonomy positively moderated the relation between work–family conflict and job withdrawal (β = 0.12, P < 0.01). Conclusion Risk perception of COVID‐19 influenced nurses' job withdrawal through work–family conflict. Job autonomy exaggerated the association between work–family conflict and job withdrawal. Implications for Nursing Management Managers should provide more supportive resources to help nurses cope with the risk of COVID‐19 to decrease work–family conflict and job withdrawal, and they should strengthen supervision over the work processes of nurses.
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Affiliation(s)
- Xuan Liu
- School of Economics and Management, Nanjing Tech University, Nanjing, China
| | - Shu-Jie Yuan
- School of Education and Psychology, Huangshan University, Huangshan, China
| | - Tian-Tian Ji
- The First Affiliated Hospital of Soochow University, Suzhou, China
| | - Yu-Lei Song
- School of Nursing, Nanjing University of Chinese Medicine, Nanjing, China
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Lauring J, Kubovcikova A. Delegating or failing to care: Does relationship with the supervisor change how job autonomy effects work outcomes? EUROPEAN MANAGEMENT REVIEW 2022. [DOI: 10.1111/emre.12499] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/29/2022]
Affiliation(s)
- Jakob Lauring
- Department of Management Aarhus University Aarhus Denmark
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Wu J, Zhou J. How the configurations of job autonomy, work–family interference, and demographics boost job satisfaction: an empirical study using fsQCA. ASIAN BUSINESS & MANAGEMENT 2022; 21:547-568. [PMCID: PMC7565726 DOI: 10.1057/s41291-020-00138-8] [Citation(s) in RCA: 5] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 10/06/2019] [Revised: 09/23/2020] [Accepted: 10/02/2020] [Indexed: 06/15/2023]
Abstract
In the gig economy era, job characteristics that affect employees’ job satisfaction have undergone significant changes. However, this has not been studied adequately in the context of Asia. This study applies the job demand–resource model to understand the effect of job autonomy and work–family interference on the job satisfaction of full-time and part-time employees in China, while considering the role of demographics. A total of 415 respondents were analyzed through fuzzy set qualitative comparative analysis. The results show that the employees’ demographics have a corrective effect on the impact of job characteristics and job satisfaction. This study also identifies six causal conditions for the high job satisfaction of full-time employees and three causal conditions for part-time employees. Our research finds that full-time employees need high job autonomy, while part-time employees need low work–family interference. The results provide guidelines for managers to redesign jobs in the era of the gig economy.
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Affiliation(s)
- Jing Wu
- School of Economics and Management, Southwest Jiaotong University, No.111, North Erhuan Road, Chengdu, 610031 China
| | - Jianan Zhou
- School of Economics and Management, Southwest Jiaotong University, No.111, North Erhuan Road, Chengdu, 610031 China
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Murphy SL, Steel RP. P-Curve analysis of autonomous and controlling motivation priming effects supports their evidential value. MOTIVATION AND EMOTION 2021. [DOI: 10.1007/s11031-021-09919-w] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/29/2022]
Abstract
AbstractExtant literature consistently demonstrates the level of self-determination individuals experience or demonstrate during an activity can be primed. However, considering most of this literature comes from a period wherein p-hacking was prevalent (pre-2015), it may be that these effects reflect false positives. The aim of the present study was to investigate whether published literature showing autonomous and controlling motivation priming effects contain evidential value or not. A systematic literature search was conducted to identify relevant priming research, while set rules determined which effects from each study would be used in p-curve analysis. Two p-curves including 33 effects each were constructed. P-curve analyses, even after excluding surprising effects (e.g., effects large in magnitude), demonstrated that literature showing autonomous and controlling motivation priming effects contained evidential value. The present findings support prior literature suggesting the effects of autonomous and controlling motivation primes exist at the population level. They also reduce (but do not eliminate) concerns from broader psychology that p-hacking may underlie reported effects.
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Liu XL, Lu JG, Zhang H, Cai Y. Helping the organization but hurting yourself: How employees’ unethical pro-organizational behavior predicts work-to-life conflict. ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES 2021. [DOI: 10.1016/j.obhdp.2021.05.002] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
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Hou FI, Wu YL, Li MH, Huang WY. Physiotherapist' job performance, impression management and organizational citizenship behaviors: An analysis of hierarchical linear modeling. PLoS One 2021; 16:e0251843. [PMID: 34019557 PMCID: PMC8139475 DOI: 10.1371/journal.pone.0251843] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/23/2020] [Accepted: 05/05/2021] [Indexed: 11/27/2022] Open
Abstract
Studies on physiotherapists are generally focused on clinical professionalism, with very few examining job performance from a management standpoint. To address this gap, this study sought to investigate the relationship between impression management and organizational citizenship behavior and job performance. This study targeted medical institutions offering rehabilitation and physiotherapy services and conducted a questionnaire survey based on scales developed by domestic and foreign scholars. A total of 600 questionnaires were distributed and 523 valid ones collected. The data was tested and verified using regression analysis and hierarchical linear modeling (HLM). In the survey, the Impression Management Scale, Organizational Citizenship Behavior Scale, and Job Performance Scale indicated that at the individual level, the impression management of physiotherapists is significantly related to their organizational citizenship behaviors and job performance. The organizational citizenship behaviors were also found to have a mediating effect between impression management and job performance. At the group level, impression management had a conditioning effect on organizational citizenship behaviors and job performance. In terms of statistical methods, group-level variables act as moderators, which affects the power of individual-level explanatory variables on outcome variables, i.e., the influence of the slope. The job behaviors of physiotherapists entail direct service and their performance is closely related to organizational development. Impression management gives people certain purposes and behaviors while organizational citizenship behaviors are a type of non-self-seeking, selfless dedication behaviors. Therefore, the motivation of physiotherapists who demonstrate organizational citizenship behaviors should be further explored.
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Affiliation(s)
- Fu-I Hou
- Department of Information Engineering, I-Shou University, Kaohsiung, Taiwan
| | - Yu-Lung Wu
- Department of Information Management, I-Shou University, Kaohsiung, Taiwan
| | - Min-Hui Li
- Department of Physical Medicine and Rehabilitation, Kaohsiung Veterans General Hospital, Kaohsiung, Taiwan
- Graduate Institute of Aerospace and Undersea Medicine, National Defense Medical Center, Taipei, Taiwan
| | - Wan-Yun Huang
- Department of Information Engineering, I-Shou University, Kaohsiung, Taiwan
- Department of Physical Medicine and Rehabilitation, Kaohsiung Veterans General Hospital, Kaohsiung, Taiwan
- Institute of Allied Health Sciences, National Cheng Kung University, Tainan, Taiwan
- * E-mail:
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Zhang X, Tian G, Ma C, Tian Y, Li Z, Liang L. “Too much of a good thing?”: exploring the dark side of empowering leadership by linking it with unethical pro-organizational behavior. LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL 2020. [DOI: 10.1108/lodj-02-2020-0033] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeGrounded in social exchange theory (SET), the purpose of this paper is to examine the relationship between empowering leadership and unethical pro-organizational behavior (UPB), as mediated by duty orientation (including duty to members, duty to mission and duty to codes). Further, this study proposes that perceived leader expediency moderates indirectly between empowering leadership and UPB.Design/methodology/approachThis paper tests this social exchange model across a survey study using time-lagged data collections from 215 employees of a service company in China.FindingsThe results show that duty orientation mediates the relationship between empowering leadership and UPB. In addition, perceived leader expediency moderates the indirect relationship between empowering leadership and UPB through duty orientation (i.e. duty to members and duty to missions).Originality/valueThis research aids in understanding the impact of empowering leadership on follower outcomes by investigating the dark side of empowering leadership and examining the relationships between empowering leadership, duty orientation and UPB. The present study also challenges the notion that the phrase “the greater the empowerment, the better the outcomes” suggests that organizations should offer a conditional approach to the empowerment of followers by their leaders.
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Veetikazhi R, Kamalanabhan TJ, Malhotra P, Arora R, Mueller A. Unethical employee behaviour: a review and typology. INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT 2020. [DOI: 10.1080/09585192.2020.1810738] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
Affiliation(s)
| | - T. J. Kamalanabhan
- Department of Management Studies, Indian Institute of Technology Madras, Chennai, India
| | - Pearl Malhotra
- Visiting Faculty, Indian Institute of Management, Bangalore, India
| | - Ridhi Arora
- Indian Institute of Management Shillong, Nongthymmai, Shillong, India
| | - Andreas Mueller
- Department of Work and Organisational Psychology, University of Duisburg-Essen, Essen, Germany
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Gong S, Lu JG, Schaubroeck JM, Li Q, Zhou Q, Qian X. Polluted Psyche: Is the Effect of Air Pollution on Unethical Behavior More Physiological or Psychological? Psychol Sci 2020; 31:1040-1047. [PMID: 32701400 DOI: 10.1177/0956797620943835] [Citation(s) in RCA: 27] [Impact Index Per Article: 6.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022] Open
Affiliation(s)
| | - Jackson G Lu
- Sloan School of Management, Massachusetts Institute of Technology
| | | | - Qian Li
- International Business School, Beijing Foreign Studies University
| | - Qiwei Zhou
- School of Economics and Management, Beijing University of Chemical Technology
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Why and when paradoxical leader behavior impact employee creativity: Thriving at work and psychological safety. CURRENT PSYCHOLOGY 2019. [DOI: 10.1007/s12144-018-0095-1] [Citation(s) in RCA: 15] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
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Lu JG, Lee JJ, Gino F, Galinsky AD. Polluted Morality: Air Pollution Predicts Criminal Activity and Unethical Behavior. Psychol Sci 2018; 29:340-355. [DOI: 10.1177/0956797617735807] [Citation(s) in RCA: 109] [Impact Index Per Article: 18.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022] Open
Abstract
Air pollution is a serious problem that affects billions of people globally. Although the environmental and health costs of air pollution are well known, the present research investigates its ethical costs. We propose that air pollution can increase criminal and unethical behavior by increasing anxiety. Analyses of a 9-year panel of 9,360 U.S. cities found that air pollution predicted six major categories of crime; these analyses accounted for a comprehensive set of control variables (e.g., city and year fixed effects, population, law enforcement) and survived various robustness checks (e.g., balanced panel, nonparametric bootstrapped standard errors). Three subsequent experiments involving American and Indian participants established the causal effect of psychologically experiencing a polluted (vs. clean) environment on unethical behavior. Consistent with our theoretical perspective, results revealed that anxiety mediated this effect. Air pollution not only corrupts people’s health, but also can contaminate their morality.
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Affiliation(s)
| | - Julia J. Lee
- Stephen M. Ross School of Business, University of Michigan
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Hirsh JB, Lu JG, Galinsky AD. Moral Utility Theory: Understanding the motivation to behave (un)ethically. RESEARCH IN ORGANIZATIONAL BEHAVIOR 2018. [DOI: 10.1016/j.riob.2018.10.002] [Citation(s) in RCA: 17] [Impact Index Per Article: 2.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/22/2023]
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