Acoso laboral entre personal de enfermería

Mobbing perception among Intensive Care Unit nurses

AIM

to determine the perception of intensive care unit nursing staff on mobbing.

METHOD

qualitative approach study, Grounded Theory was used, 12intensive care unit nurses of 2public hospitals in our country during December 2017.

RESULTS

female sex predominated with an average age of 41.33 years old, mostly married, on night shift and trained a nursing technicians; 4categories emerged: general knowledge about mobbing, the origin of mobbing and its main actors, experiences of mobbing as a victim and as a spectator and the implications of mobbing in working life.

DISCUSSION

issues of workplace harassment are sensitive for most health workers, since they deal with private situations and lack of support from superiors when they have been victims of harassment. The evidence shows that one of the reasons why mobbing can be perceived in different ways is because little is known about the real concept, it can be associated with multiple forms of violence and there is heterogeneity in the use of the term.

CONCLUSION

the majority of intensive care unit nursing staff have been victims and witnesses of mobbing behaviour, with negative repercussions on their job satisfaction and performance; It is also the cause of constant staff turnover.

Scientific production on workplace bullying and nursing: a bibliometric study

OBJECTIVE

To verify bibliometric indicators of the scientific production available in online journals that approach workplace bullying and nursing.

METHOD

A bibliometric study making use of Bradford's law, Zipf's law, and textual statistics was carried out with publications in Portuguese, English, and Spanish, made available in national and international databases, from 2000 to 2016.

RESULTS

The sample was made up of 111 publications. The main authors had connections with 91 institutions distributed in 24 countries. The United States, Brazil, and Australia were the countries with the most publications. The populations of the studies were made up of nursing professionals and students, and the hospital environment was the most studied setting. The journals with a higher number of publications have international scientific influence. The terms that presented greater semantic power and high frequency in the abstracts were: bullying; assédio moral; and acoso laboral.

CONCLUSION

Indicators showed that workplace bullying occurs in the nursing work environments of several countries, and the number of publications on this theme has tended to increase. Diversifying methods and study settings is important to contribute to the advancement of knowledge and fight against this violence.