Potential of telecommuting for different employees in the Indian context beyond COVID-19 lockdown

Effects of the COVID-19 Pandemic on Hand and Arm Dysfunction: A Google Trends Analysis

Introduction The COVID-19 pandemic prompted individuals to make a number of lifestyle alterations. Few studies have examined the development of any hand and/or arm dysfunctions that may have resulted. The purpose of this study was to identify hand and/or arm overuse injuries that may have occurred as a result of the stay-at-home orders during the COVID-19 pandemic. Methods A Google Trends analysis of the terms "hand pain," "carpal tunnel syndrome," "cubital tunnel syndrome," "trigger finger," "de Quervain tenosynovitis," "elbow pain," "tennis elbow," "golfer's elbow," "thumb base arthritis," and "extensor carpi ulnaris tenosynovitis" in the United States, United Kingdom, Canada, and India was performed from June 2019 to January 2023. The noted timeframe was divided into quarters of 47 weeks, with the first quarter (June 2, 2019, through April 19, 2020) serving as a pre-pandemic baseline. The analysis compared initial results noted in the first quarter to individual results from the second, third, and fourth quarters. Results The most notable findings were the upward trends of the terms "hand pain," "carpal tunnel," and "trigger finger." Specifically, India showed a significant increase in the terms "hand pain" and "carpal tunnel syndrome" in the second, third, and fourth quarters. The United States additionally showed a significant upward trend in the terms "carpal tunnel syndrome" and "trigger finger" in the second, third, and fourth quarters. The United Kingdom also reported a significant upward trend in the term "trigger finger" in the second, third, and fourth quarters. Conclusion Numerous factors likely contributed to the increased interest in these terms, such as the increase in telework and associated mobile device usage due to lockdown during the COVID-19 pandemic. Movements associated with performing these tasks may have led to an increased prevalence of hand pain, thus prompting increased queries of these terms through an online search engine.

Who would continue to work from home in Hong Kong as the COVID-19 pandemic progresses?

This study aims a more thorough understanding of individuals' motivations and determinants of working from home (WFH) at various phases of the pandemic. To achieve this research goal, we analyze attitudes towards WFH, the profiles of various types of workers engaged in WFH, and the determinants of the current and future expected frequency of WFH among 816 workers in Hong Kong. We identify four types of teleworkers: (1) those with little employer support, (2) those distracted with tech problems, (3) those with good home office, and (4) those with substantial employer support. Separate latent-class choice models present that WFH frequencies in early phases of the pandemic (and at the moment), attitudes towards WFH, and certain constraining/facilitating factors affect the (expected) frequency of WFH. This study provides valuable insights into the types of teleworkers and the determinants of WFH, which will help policymakers create ways to encourage (or discourage) the future frequency of WFH.

A social-ecological model of working from home during COVID-19

Working from Home (WFH) is emerging as a critical measure for reducing transport demand. Indeed, the COVID-19 pandemic has revealed that trip avoidance measures, especially WFH, could help address Sustainable Development Goal 11.2 (creating sustainable transport systems in cities) by decreasing commuter trips by private motor vehicles. This study aimed to explore and identify the attributes that supported WFH during the pandemic and construct a Social-Ecological Model (SEM) of WFH within the context of travel behaviour. We conducted in-depth interviews with 19 stakeholders from Melbourne, Australia and found that WFH during COVID-19 has fundamentally changed commuter travel behaviour. There was a consensus among participants that a hybrid-work model will emerge post-COVID-19 (e.g., working three days in the office and two days at home). We identified 21 attributes that influenced WFH and mapped these attributes across the five traditional SEM levels (intrapersonal, interpersonal, institutional, community and public policy). In addition, we proposed a sixth higher-order level: "global", to reflect the worldwide phenomena of COVID-19 and computer programs that also supported WFH. We found that WFH attributes were concentrated at the intrapersonal (individual) and institutional (workplace) levels. Indeed, workplaces are key to supporting WFH in the long-term. Whereby, workplace provision of laptops, office equipment, internet connection and flexible work policies enable WFH, and unsupportive organisational cultures and managers are potential barriers to WFH. This SEM of WFH benefits both researchers and practitioners by providing guidance of the key attributes required to sustain WFH behaviours post-COVID-19.

The future of telecommuting post COVID-19 pandemic

COVID-19 caused unprecedented changes in the daily lives of many people worldwide, with many working from home for the first time. This shift in working arrangement has the potential to have a lasting impact in future. This paper investigates longer-term impacts of COVID-19 on work-arrangements, specifically, individuals' preferences towards work-from-home post COVID-19. This study utilizes data from a stated preference component of a travel survey conducted in the Central Okanagan region of British Columbia. A random parameter ordered logit model is developed to accommodate the ordinal nature of the preference variable and capture unobserved heterogeneity. One of the key features of the study is to confirm the effects of residential choice in-terms of location characteristics and dwelling attributes on work-from-home preferences after the pandemic. For example, individuals' dwelling attributes such as larger sized dwelling, larger sized apartments are likely to have positive effect on frequent work-from-home. The model confirms significant heterogeneity, in relation to location characteristics such as commute distance and distance to urban center. For instance, initially, females were less likely to work-from-home. However, they showed significant heterogeneity with large standard deviation, specifically their preference was found to vary by residential location. For instance, females residing farther from urban centers prefer a higher frequency of work-from-home. Elasticity analysis suggests that part-time female workers, mid-age individuals, full-time workers with children, and full-time workers with longer commutes have a significantly higher probability to work-from-home every day after the pandemic. The findings of the study provide important insights which will assist in developing effective work-from-home strategies post-the-pandemic.

Will COVID-19 accelerate telecommuting? A cross-country evaluation for Israel and Czechia

The COVID-19 crisis has forced many people to work from home, rather than at their regular workplace. This paper aims to assess the impact of the pandemic on telecommuting and commuting behavior after the end of the crisis: Will people embrace teleworking and reduce commuting, even to some extent, or will they resume their pre-pandemic work patterns? This study, implementing a cross-country survey from Israel and Czechia, combines data regarding revealed preferences about work habits before and during the pandemic and stated intentions data regarding anticipated work patterns when life returns to "normal" after the pandemic. Two models were used for the data analysis, one addressing factors that affect the increased/decreased teleworking trend and the other addressing factors that affect the frequency of actual commutes. The results reveal that most respondents (62% in Israel and 68% in Czechia) will maintain the same telecommuting/working from home balance. About 19% of respondents in both countries expressed their intention to reduce the number of commuting days, while 6% stated they would increase out-of-home days. However, these estimates rely only on workers' expectations not accounting for employers' point of view and other constraints they may have. Not accounting for potential bias, a moderate reduction of 6.5% and 8.7% (in Israel and in Czechia, respectively) in the number of commuting trips is expected in the post-pandemic era. The anticipated decrease in commuting days is accompanied by an increase in teleworking: from 10% to 14% among those who work more than 20 h a week (in both countries) and a drop in the rate of those who telework five hours or less a week (down from 73% to 63% in Israel and from 76% to 70% in Czechia). Self-employment, travel time to work, working solely on premise during the lockdown, and personal preferences regarding telework versus working away from home were found to significantly contribute to a decrease in the number of commuting days and to an increase in teleworking. An interesting finding is the high probability of increased teleworking among people who teleworked for the first time during the lockdown or who increased their teleworking time during the lockdown. This indicates that the teleworking experience due to the pandemic has enabled some people to view working from home as viable. Although, overall, the change in working habits does not seem dramatic, our results suggest that hybrid schemes for combining on premise and telework are expected to be adopted by some sectors.

Desire to work from home: Results of an Irish study

Large levels of working from home (WfH) were induced by social distancing and viral control measures undertaken to mitigate the Covid-19 pandemic. Representing an unpredicted change in the way large amounts of people undertake their day to day work, it is expected that the legacy of this event, in terms of significant alterations to work and commuting patterns will have wide-ranging and long-lasting results. However, how persistent the current trends will be, remains an open question. Therefore, there is a need for a well-represented study of employees' preferences for the post-pandemic future and focus on white-collar workers and their well-established attitudes considering their flexibility in terms of workplace arrangements. This paper presents the results of a survey undertaken in Ireland in the summer of 2021 gauging the desire of office workers to WfH, the format that most appeals to them, the consideration of home relocation based on the ability to WfH, and the factors that may explain such preferences. Results indicate high levels of desire to WfH, either full time or partially, with increased desire to WfH positively correlated to pre-pandemic commute length, and to a perceived increase in work productivity and quality of non-work life as a result of time spent WfH. Additionally, a number of workers state that they may consider home relocation based upon the ability to WfH. These results should be interpreted as the desire to WfH or total addressable market that exists, rather than the likely levels of WfH that will be observed post-Covid.

Potential long-term effects of Covid-19 on telecommuting and environment: An Italian case-study

To contain the sudden spread of SARS-CoV-2, many governments encouraged people to work from home, generating an unprecedented diffusion of this activity. Furthermore, Covid-19 has induced drastic changes in everyday life and travel habits, which might persist in the future. This paper aims to understand and estimate the potential long-term impacts of telework on the environment due to the pandemic, by analyzing factors affecting the frequency of telecommuting, the mode choice for traveling to work, and pollutant emissions generated by these trips. Data from a mobility survey administered in Padova (Italy) was used. Results indicate that Covid-19 could cause a rebound effect reversing the positive impacts of working from home, since, even if the number of trips could be reduced, many shifts towards non-sustainable travel modes could occur. The promotion of telework should be combined with measures fostering sustainable travel habits to pave the way towards a future green mobility.

Canadian Consumers’ Dining Behaviors during the COVID-19 Pandemic: Implications for Channel Decisions in the Foodservice Industry

The past two years have been challenging for the restaurant industry in Canada and countries worldwide. This has led many casual and fine dining restaurants to adapt their business models to overcome the immediate and long-term impacts of the COVID-19 pandemic. This paper aims to understand how COVID-19 has impacted Canadian consumers’ on- and off-premise dining behaviors and how such behaviors vary among various sociodemographic groups, general knowledge of COVID-19, and telecommuting. Data were collected from a nationally representative consumer panel (n = 1091), from a survey administered online by Angus Reid. The results show that Canadian consumers increased their off-premise dining experiences during the COVID-19 pandemic, which also varied across various sociodemographic groups. There was also an increased level of telecommuting during the pandemic, of which 68% started following the pandemic. However, telecommuting was negatively correlated with off-premise dining experiences during the pandemic. Canadian consumers perceived off-premise dining during the pandemic as reasonably expensive, lesser quality, and more convenient. The findings may have important implications for casual and dining restaurants in Canada to improve channel decisions and messaging as operators prepare for a full-service post-COVID-19. They can build on the infrastructure and capability that has been established during the COVID-19 pandemic to offer sustainable services beyond the pandemic.

Changing perspectives in times of crisis. The impact of COVID-19 on territorial accessibility

The link between transport and land use in urban areas has always been characterized by a slow evolution process. COVID-19 brought, suddenly and unexpectedly, severe changes to the trip structure within urban areas, as several restrictions were combined with individual health fears. This study addresses the impact of the COVID-19 pandemic in the territory of Porto Greater Urban Area, in Portugal, measured under a structural accessibility approach. This was evaluated through a simulation model, combining different destination restrictions in three alternative scenarios during the pandemic and post-COVID, as well as the definition of four different personas, with distinct risk aversion to infections and telecommuting patterns. The results, presented as the spatial configuration of different mobility environments, foster a critical reflection on their implication for future transportation and land use policies. This pandemic has shown that the territory behaves differently under a critical lockdown scenario, where active modes gain predominance to satisfy most travel needs, signalling a potential ability to enforce more sustainable mobility habits. Still, as the territorial configuration tends to the previous state of equilibrium as restrictions are lifted, particularly for non-telecommuters, the need for acting quickly is reinforced. While the growth of telecommuting can induce additional challenges to the management of urban mobility systems, most policy recommendations that were valid in the past will maintain its relevance, as non telecommuters will retain previous travel habits.

Capturing Changes in Residential Occupant Behavior Due to Work from Home in Japan as a Consequence of the COVID-19 Pandemic

Since there is a possibility that work from home will become one of the major working styles in the era of a new normal after the COVID-19 pandemic, it is necessary to examine an effect of work from home on life of residents at home and on energy consumption. Therefore, a web-based questionnaire survey was conducted at the end of October 2020 for households in which any of the family members was a work from home worker. In regard to the changes in life schedule, work from home helped 21.5% of respondents to sleep 30 min more or even longer. This shows that the loss of commuting time to work due to work from home improved the health of respondents in terms of sleep. In terms of the changes in energy consumption, more than a quarter of households experienced an increase in electricity consumption. Around 40~50% of households whose monthly electricity consumption increased from last year were not aware of the reasons for the increase or realized it for the first time when they answered the questionnaire survey. This indicates that feedback using home energy management systems, etc., play an important role in promoting energy-saving behavioral changes. An analysis of the causes of the increase in energy consumption by households reveals that the increase in hours of use of air-conditioners is significantly correlated with the increase in household electricity consumption in August (p = less than 0.01). The large-scale questionnaire survey on Japanese housing during the COVID-19 pandemic in this study elucidated that work from home as a countermeasure against COVID-19 infection affected the residents’ lives and the energy consumption of each household. This paper also showed the causes of the increase in household energy consumption and the importance of feedback, such as HEMS, in promoting energy-saving behavior. These results are expected to help to improve health of residents and energy saving in the era of a new normal.

For whom did telework not work during the Pandemic? understanding the factors impacting telework satisfaction in the US using a multiple indicator multiple cause (MIMIC) model

The COVID-19 pandemic required employees and businesses across the world to rapidly transition to work from home over extended periods, reaching what is likely the upper bound of telework in many sectors. Past studies have identified both advantages and disadvantages of teleworking. The pandemic experience offers a unique opportunity to examine employees' experiences and perceptions of telework given the broad participation duration and extent. While employer strategies will play a major role in defining the future forms and adoption of telework, employee preferences and constraints, such as access to appropriate technology to work from home or the home environment, are also going to be important factors. Using data from a U.S. representative sample of 318 working adults, this study uses a Multiple Indicator Multiple Cause Model (MIMIC) to understand employee satisfaction with telework. The presented model links telework satisfaction with experienced and perceived benefits and barriers related to telework, and hence provide a causal structure to our understanding of telework satisfaction. We also present an ordered probit model without latent variables that help us understand the systematic heterogeneity in telework satisfaction across various socio-demographic groups. The results suggest younger and older aged individuals experienced/perceived lower benefits and higher barriers to teleworking compared to middle aged individuals. The results also suggest a disproportionate impact on Hispanic or Latino and Black respondents as well as on those with children attending online school from home. Accordingly, this study highlights important factors impacting telework adoption that employers and policy makers should consider in planning future work arrangements and policies in a post-pandemic world.