Multicultural Personality Dispositions and Trait Emotional Intelligence: An Exploratory Study

Correlates of Acculturation Strategies: Personality, Coping, and Outcome

This contribution reviews correlates of Berry’s acculturation strategies. The aim was to offer a differentiated overview of correlates that may come into play during different phases of the acculturation process, as antecedents, as concurrent correlates, and as outcome variables. Building on a literature search and previous review papers, k = 61 independent publications ( N = 40,505) were identified. Correlates of acculturation strategies were grouped into 35 variables pertaining to diverse domains, and mixed-effects models were estimated to derive the mean magnitude of the relation. The correlates comprised basic dimensions of personality belonging to the giant three, big five, alternative five, and multicultural personality taxonomies. Further, more specific traits were investigated, including field dependence and dogmatism. The next group comprised the experience of stress and negative emotions as well as different coping styles. Finally, a selection of psychological and health-related correlates as well as a selection of sociocultural adjustment variables were investigated. Results indicate that the acculturation strategies possess differential patterns of relations, thereby supporting a multi-dimensional acculturation model. Generally, integration was characterized by a pattern of correlates that facilitate interacting with other people, coping successfully with stress, and beneficial outcome variables. Marginalization revealed an opposite pattern of relationships in many cases. Assimilation and separation fell in between the other acculturation strategies.

Assessment of Preservice Music Teachers' Multicultural Personality: Multicultural Music Education Perspective

This study examines preservice music teachers' multicultural personality level and characteristics in the context of multicultural music education in China, focusing on the factors that influence the teachers' multicultural personality traits. We surveyed 433 preservice music teachers who responded via the Multicultural Personality Questionnaire-Short Form survey instrument. The results indicated that the multicultural personality level of preservice music teachers was intermediate, mainly due to a deficiency in the Flexibility and Emotional Stability dimensions, which are necessary for dealing with cultural differences in the face of unknown multicultural conditions. In addition, we also found that the size of a teacher's hometown and the years of studying and teaching are significant factors in shaping preservice music teachers' multicultural personalities. Preservice music teachers whose hometowns are big cities have a higher multicultural personality level than those in rural areas. The more time a preservice music teacher spent studying and teaching, the higher the multicultural personality level. Gender, educational level, and experience playing musical instruments have no statistically significant effect on the multicultural personality of preservice music teachers.

The Effect of Emotional and Cultural Intelligences on Networks' Behaviors in International SMEs: Evidence from Portugal

The major purpose of this research was to study the predictive value of the top managers’ psychological characteristics regarding their networking behavior. In the international business management context of small- and medium-sized enterprises, we took the top managers’ cultural intelligence and emotional intelligence as determinant capabilities to perform better in their external networking. The sample was composed of 307 Portuguese SMEs’ international decision-makers, specifically founders, owners, chief executive officers (CEOs), managers of international activities, international market managers, or commercial managers. The data was collected from 2–30 April 2019 through online surveys directed to the Portuguese decision-makers that were directly responsible for the firms’ international activities. As a data collection instrument, the surveys were pretested and sent by e-mail. The average age of the participants was approximately 50 years old for males and 45 years old for females. We used self-reported measures to assess the different constructs and the hierarchical regression analysis to test our hypotheses. The results showed that cultural intelligence and emotional intelligence were significant drivers of decision-makers’ external networking behavior. A new factor structure concerning external networking behavior was retained. The major results exhibited the predictive value of some cultural and emotional intelligence dimensions over the new retained external networking behavior factors. Therefore, in the international business management context, the capability to adapt to new cultural contexts, as well as the capability to reason about emotions, improved the international decision-makers’ external networking behavior.

The Mobile Emotional Intelligence Test (MEIT): An Ability Test to Assess Emotional Intelligence at Work

The present study analyzes the Mobile Emotional Intelligence Test (MEIT), a new ability-test to assess emotional intelligence (EI) in a digital way. Taking into account the importance of emotional competencies in the study of employees’ wellbeing and performance, the instrument tested is based on the most supported ability model (Four-branch Mayer and Salovey Model), and it evaluates emotional capacity through nine different emotional tasks. A total of 1549 participants (841 women and 708 men) with an average age of 27.77 (SD = 8.75) fulfilled the MEIT, consisting of 42 items. The score on the test is based on expert judgments: professional psychologists and emotional intelligence specialists. In addition to the MEIT test, a series of questionnaires was used to assess relevant constructs which research has shown to be related to EI (general intelligence, personality traits, and life satisfaction); besides, another measure of emotional intelligence trait (TMMS-24) was included. The results showed that the MEIT is a reliable and valid test that is useful for both scientific research and individual assessment. Statistical analysis provides evidence of the reliability and validity of the three-factor structure of the questionnaire. Moreover, internal consistency measures were high. In line with previous studies, MEIT maintains the expected relationships with the rest of the constructs studied. Finally, the limitations of the present study and the need for future research on emotional intelligence assessment are discussed.

THE RELATIONSHIP BETWEEN MULTICULTURAL COMPETENCIES AND INTERCULTURAL CONTACT: MULTICULTURAL PERSONALITY AND CULTURAL INTELLIGENCE

Abstract The everyday contact with people from different nationalities is nowadays a reality. Cultural Intelligence and Multicultural Personality are individual competencies that are becoming important to deal with this reality. In this study, with 313 Portuguese participants, of both genders, with different types of intercultural contact, our purpose is to observe the effect of the intercultural contact on cultural intelligence and multicultural personality levels. The results show that there is a significant relation between the cultural intelligence and multicultural personality levels and the type of contact with individuals from different nationalities. Both cultural intelligence and multicultural personality have strong implications for a work context that is more and more characterized by cultural diversity.

The association between cross-cultural competence and well-being among registered native and foreign-born nurses in Finland

BACKGROUND

A growing body of research indicates that cross-cultural competence in nurses can improve migrant patients' health-related outcomes, but little is known about the potential benefits of cross-cultural competence on the nurses' own well-being.

OBJECTIVE

To examine whether cross-cultural competence (empathy, skills, positive attitudes, and motivation) is associated with perceived time pressure at work, psychological distress, and sleep problems among registered nurses in Finland, and whether there are differences in these potential associations between native and foreign-born nurses.

METHODS

The present cross-sectional study was based on a sample of 212 foreign-born nurses licensed to practice in Finland and a random sample of 744 native Finnish nurses. Data were collected with a questionnaire and analyzed using multiple linear regression and structural equation modeling (SEM).

RESULTS

Of all four dimensions of cross-cultural competence, only empathy was associated with perceived time pressure (β = -0.13, p = .018), distress (β = -0.23, p < .001), and sleep problems (β = -0.14, p = .004) after the adjustment for gender, age, employment sector, and frequency of interacting with patients and colleagues from different cultures. There were no differences between native and foreign-born nurses in these observed associations (all ps > .05).

CONCLUSIONS

Cross-cultural empathy may protect against perceived time pressure, distress, and sleep problems in both native and foreign-born nurses. Thus, the promotion of this component of cross-cultural competence among nursing personnel should be encouraged.

Does multicultural personality moderate the relationship between cross-group friendship and allophilia?

Contact research has well documented the beneficial effects of cross-group interactions in general, and friendship potential in particular, in promoting positive attitudes toward outgroups. Yet, most of the studies to date have mainly focused on reducing negative attitudes and prejudice. Extending emerging attempts in social and psychological research to understand positive outgroup orientations, the present study aimed to investigate the relationship between cross-group friendship and allophilia (i.e., positive outgroup attitudes) in a sample of 406 American undergraduates. The study also examined whether individual differences in multicultural personality play a moderating role in this relationship. Findings revealed that cross-group friendship was positively associated with allophilia, and that the relationship was stronger for individuals who scored low on open-mindedness and high on social initiative. The present study highlights the important role of multicultural personality in the linkage between close cross-group interactions and positive outgroup attitudes.

Foreign-born physicians' perceptions of discrimination and stress in Finland: a cross-sectional questionnaire study

Background

Foreign-born physicians fill in the shortage of physicians in many developed countries. Labour market theory and previous studies suggest that foreign-born physicians may be a disadvantaged group with a higher likelihood of discrimination and less prestigious jobs. The present study examines foreign-born physicians’ experiences of discrimination (coming from management, colleagues and patients separately) and patient-related stress and integration-related stress, and it examines how gender, age, employment sector, country of birth, years from getting a practicing license in Finland, language problems, cross-cultural training, cross-cultural empathy, team climate and skill discretion were associated with these factors.

Methods

The present study was a cross-sectional questionnaire study among 371 foreign-born physicians in Finland, aged between 26 and 65 (65% women). Analyses of covariance and logistic regression analyses were conducted to examine the associations.

Results

A good team climate and high cross-cultural empathy were associated with lower likelihoods of discrimination from all sources, patient-related stress and integration-related stress. Skill discretion was associated with lower levels of integration-related stress and discrimination from management and colleagues. Language problems were associated with higher levels of integration-related stress. The biggest sources of discrimination were patients and their relatives.

Conclusions

The present study showed the importance of a good team climate, cross-cultural empathy and patience, skill discretion and language skills in regard to the proper integration of foreign-born health care employees into the workplace. Good job resources, such as a good team climate and the possibility to use one’s skills, may help foreign-born employees, for instance by giving them support when needed and offering flexibility. Health care organizations should invest in continuous language training for foreign-born employees and also offer support when there are language problems. Moreover, it seems that training increasing cross-cultural empathy and patience might be beneficial.

Expatriates and non-expatriates: Effects of cultural intelligence and multicultural personality on passion for work and satisfaction with life

The objective of this study is to compare the levels of cultural intelligence (CQ) and multicultural personality (MP) of expatriates and non-expatriates, according to the degree of intercultural contact, and to observe the predictive effect of CQ and MP in passion for work and satisfaction with life. Through a sample of 97 participants, a study with one-factor design 3 (intercultural contact degree: expatriates, non-expatriates with maximum intercultural contact and non-expatriates with minimum intercultural contact) was conducted. CQ and MP levels were compared, according to the degree of intercultural contact resorting to ANOVA one-way. The predictive effect of CQ and MP in passion for work and satisfaction with life was also evaluated by means of regression analysis. Expatriates, compared to the non-expatriates had higher levels of CQ, MP, passion for work and satisfaction with life. Multicultural skills such as CQ and MP were predictors of passion for work and satisfaction with life. As limitations, we can point out the small size of the samples and the fact that there is no control of individual variables. Passion for work and satisfaction with life are essential to promote individuals’ positive functioning, so the identification of their predictors is of utmost importance, both at individual and organizational levels. Understanding the impact of intercultural contact, CQ and MP on the performance of individuals, teams and organizations in multicultural contexts is an asset to global organizations and societies.

Cultural intelligence and conflict management styles

Purpose

Negotiating effectively in multicultural contexts or others is not only a very important skill for all organizational elements but also crucial to inter-organizational relations (Adler, 2008). If defined as a process that occurs when one party feels adversely affected by another (De Dreu, 1997). Conflict management styles can be analyzed as a function of personality variables. In this respect, cultural intelligence and self-monitoring appear to be relevant variables, as they are characterized by the demonstration of flexibility and interest in elements that are present in conflict management styles. This study aimed to evaluate the extent to which variables such as cultural intelligence and self-monitoring can positively influence the ability to solve interpersonal conflicts more effectively.

Design/methodology/approach

This study, with a sample of 399 individuals, aimed to test a model that explores how cultural intelligence and self-monitoring are related as predictor variables in the styles of conflict resolution.

Findings

It was observed that cultural intelligence presents itself as a reasonable predictor of conflict management styles, whereas self-monitoring appeared as a dispositional and controversial measure in relation to those styles. Self-monitoring exhibited itself as an important predictor of conflict management, but on the other hand, it had an influence on the choice of the dominating style in conflict situations.

Practical implications

Understanding the predictors of conflict management style and, in particular, realizing the extent to which cultural intelligence promotes a more effective conflict management style can help in the development of selection processes and skill training programs. The development of these multicultural skills will contribute to individual, social and organizational well-being.

Originality/value

This study contributes to the literature of individual differences and conflict management, demonstrating that some individual differences that predict the styles of conflict management can lead to a certain ambiguity in understanding the behaviour that an individual may adopt in situations of conflict.

TIE: an ability test of emotional intelligence

The Test of Emotional Intelligence (TIE) is a new ability scale based on a theoretical model that defines emotional intelligence as a set of skills responsible for the processing of emotion-relevant information. Participants are provided with descriptions of emotional problems, and asked to indicate which emotion is most probable in a given situation, or to suggest the most appropriate action. Scoring is based on the judgments of experts: professional psychotherapists, trainers, and HR specialists. The validation study showed that the TIE is a reliable and valid test, suitable for both scientific research and individual assessment. Its internal consistency measures were as high as .88. In line with theoretical model of emotional intelligence, the results of the TIE shared about 10% of common variance with a general intelligence test, and were independent of major personality dimensions.

Assessing Cross-Cultural Competence

Recent years have witnessed the emergence of a number of tests that measure cross-cultural competence; yet to date there is no review of their validity and reliability. This article addresses this gap in the literature. We discuss issues associated with evaluation of the content, construct, and ecological validity of such tests, and review the evidence for 10 tests. We evaluate that evidence, draw conclusions about the tests with the best evidence for ecological validity, and provide recommendations for future research in this area.

Multicultural personality questionnaire: development of a short form

This study reports on the development of the Multicultural Personality Questionnaire-Short Form among 511 participants. Using a split-sample scale validation design, Study 1 (N = 260) employed a principal component analysis and rigorous item selection criteria to extract a 40-item short form (MPQ-SF) from the original 91-item Multicultural Personality Questionnaire (MPQ; van der Zee & van Oudenhoven, 2000, 2001). In Study 2 (N = 251), the MPQ-SF was subjected to confirmatory factor analysis and resulted in a reasonably good fit to the data (comparative fit index = .94; root mean squared error of approximation = .066). Satisfactory coefficient alphas and high correlations with the original scales were found. Moreover, relationships with related scales were largely in the predicted direction. Specific directions for follow-up research are posited.