The Role of Dynamic Capabilities in Responding to Digital Disruption: A Factor-Based Study of the Newspaper Industry

Digital transformation and environmental, social, and governance greenwashing: Evidence from China

This paper examines the relationship between digital transformation(DT) and environmental, social, and governance(ESG) greenwashing using Chinese listed companies as a sample from 2012 to 2022. Furthermore, it analyzes the enterprise and regional heterogeneity as well as the influencing mechanisms on this relationship. The research results indicate that corporate digital transformation significantly inhibits ESG greenwashing, with a more pronounced effect on companies in non-high-pollution industries, high-tech industries, and the eastern region. In addition, mechanism tests reveal that internal control and financing constraints play a partial mediating role. Digital transformation suppresses ESG greenwashing by enhancing the quality of internal control and alleviating financing constraints. The primary contribution of this paper lies in demonstrating that digital transformation can serve as a strategic tool to mitigate ESG greenwashing. This enriches the research on the outcomes of digital transformation as well as the factors influencing ESG greenwashing. The conclusions of this paper provide theoretical foundations and policy recommendations for better ESG development by enterprises and governments in emerging markets. At the same time, this paper has a certain guiding role for the introduction and implementation of policies to encourage digital transformation.

Uncovering the dynamics of enterprises digital transformation research: A comparative review on literature before and after the COVID-19 pandemic

The COVID-19 pandemic has greatly changed global practices of enterprise digital transformation (EDT). However, the impact of the pandemic on EDT research patterns remains unexplored. This study examines the overall development and research pattern shift of literature on EDT in the field of business and economics. A bibliometric analysis with CiteSpace was conducted on a total of 140 journal articles indexed the SSCI and SCIE databases on Web of Science prior to the pandemic and 621 articles published after the pandemic. The results suggest that following the outbreak of COVID-19 pandemic, there has been a significantly rapid growth of EDT-related publications, and the contributing role in EDT research of influential countries has undergone significant changes. Furthermore, the changes in keyword patterns were identified before and after the pandemic. Specifically, EDT research after the COVID-19 outbreak has been focusing on emerging topics, such as corporate governance, sustainable development, platform ecosystems, and dynamic capabilities. Finally, recommendations for future research are provided at individual, organizational, and ecosystem levels. Overall, this study is one of the first studies to uncover the dynamics of EDT research patterns due to the COVID-19 Pandemic, thus enhancing our understanding of the features and structures of digital transformation research in uncertain environment.

The impact of digital transformation on enterprise performance: An empirical analysis based on China's manufacturing export enterprises

Currently, countries worldwide are embracing digital strategies, enabling enterprises to utilize digital technology, digital supply chains, blockchain, and additional digital measures to increase their competitiveness. This paper analyzed the correlation between the digital transformation of manufacturing export enterprises and their business and export performance, focusing on China's manufacturing export enterprises through empirical analysis. The study investigated the influence of digital transformation on enterprise performance. Using the Resource Based View theory and Trade theory, hypotheses were proposed and regression models were developed to analyze a sample of 1007 enterprises listed on the Shanghai and Shenzhen Stock markets from 2012 to 2019. The study conducted regression analysis, intermediate effect test, robustness test, stage lag, and heterogeneity analysis. The study found that (1) Manufacturing export enterprises listed in the stock market implemented digital transformation, leading to a significant positive impact on their overall performance. (2) Digital transformation led to cost reduction, improved R&D intensity, and enhanced human resources, among other benefits for enterprise performance. (3) According to the fractal analysis, non-state-owned enterprises exhibited more favorable effects on enterprise performance, and the digital transformation of manufacturing export companies in developed regions had a more significant impact on their performance. Finally, the study's empirical results yielded pertinent proposals for digital transformation.

Does digital transformation enhance the core competitiveness?-Quasi-natural experimental evidence from Chinese traditional manufacturing

In the era of the digital economy, building an internationally competitive manufacturing industry with intelligent manufacturing as its main focus is the only way to promote the transformation of a country into a manufacturing power and achieve high-quality economic development. To explore whether Digital transformation can improve the core competitiveness of traditional manufacturing enterprises, and what factors affect this process, this study establishes the core competitiveness system of enterprises through the principal component analysis(PCA) method and discusses the above issues through the construction of a double difference model. The results of this research from China's traditional manufacturing industry are as follows. (i) The digital transformation of enterprises has significantly improved their core competitiveness and has a certain time lag effect. (ii) In the process of enterprise digital transformation, enterprise management capabilities, environmental uncertainty, and enterprise operational efficiency will positively enhance the results of enterprise digital transformation. (iii) The enhancement of core competitiveness caused by digital transformation is more significant for the market leaders and laggards. (iv) Compared with non-state-owned enterprises, the Digital Transformationn of state-owned enterprises has a more obvious effect on promoting their core competitiveness. (v) In comparison with enterprises with low government subsidies, the Digital Transformation of enterprises with high government subsidies plays a more significant role in promoting their core competitiveness. In addition, this study proposes policy guidance and practical guidance for digital transformation to accelerate the promotion of core competitiveness of traditional manufacturing industry.

Impact of common institutional ownership on enterprise digital Transformation-Collaborative governance or collusion fraud?

As a crucial external capital force of enterprises, common institutional ownership plays an essential role in enterprise innovation and development. However, few studies have focused on the impact and underlying impact mechanisms of common institutional ownership on the digital transformation of enterprises. Hence, this study uses Python to analyse the annual reports of listed companies from 2007 to 2021 and constructs measures of enterprise digital transformation. Then, based on panel fixed effects Poisson regression, this study examines the influence of common institutional ownership on enterprise digital transformation by using theoretical logic and empirical evidence. The results reveal that common institutional ownership significantly inhibits enterprise digital transformation; this result remains valid after a series of endogeneity and robustness tests, thereby indicating that common institutional ownership exerts a collusion fraud effect. The mechanism analysis shows that common institutional ownership hampers enterprise digital transformation mainly by increasing monopoly power within the market, aggravating information asymmetry between enterprise insiders and outsiders, and intensifying executive self-dealing. Further analysis reveals that the inhibitory effect of common institutional ownership on digital transformation is more significantly negative in the case of non-state-owned enterprises versus state-owned enterprises. This study expands the research on the factors influencing enterprise digital transformation. The results provide a helpful reference for further improving institutional investors' ownership structures and promoting high-quality enterprise development.

Does environmental governance matter to the relationship between digital transformation and high-quality development? Evidence from manufacturing sector in China

Environmental governance has emerged as a crucial tactic to support the sustainable development of human civilization in light of the serious environmental issues. Meanwhile, during the process of promoting the high-quality development of China's economy, digital transformation plays a significant role in improving the total factor productivity of the manufacturing sector. We seek to find out whether urban environmental governance has an impact on micro-enterprises, and therefore, the study selects the data of A-share listed manufacturing companies from 2012 to 2020 to study the effect of digital transformation on the total factor productivity of the manufacturing industry and how the effect of environmental governance affects the relationship between digital transformation and total factor productivity. The results unveil that digital transformation can significantly contribute to the total factor productivity of the manufacturing industry. At the same time, digital transformation can promote the high-quality development of enterprises by promoting the fulfillment of corporate social responsibility. Additionally, it is shown that poor environmental governance will weaken the promoting effect of digital transformation on total factor productivity. Furthermore, in state-owned companies and non-heavy polluting industries, environmental governance has a more significant moderating influence on digital transformation and total factor productivity. This study enriches the literature on urban environmental governance and micro-enterprise development, and they support the notion that, from the standpoints of environmental protection and economic development, the level of environmental governance should be continuously optimized and the development of ecological civilization should be strengthened.

Exploring the effects of sudden institutional coercive pressure on digital transformation in colleges from teachers' perspective

While past technology acceptance studies focus on organization readiness, little is known about the acceptance behavior under sudden institutional coercive pressure. Against COVID-19 and distance teaching, this study explores the relationship between digital transformation readiness, adoption intention, digital transformation success, and sudden institutional coercive pressure based on the readiness research model and institutional theory. Surveying 233 college teachers who participated in distance teaching under COVID-19 in Taiwan for model and hypothesis validation using the partial least square structural equation modeling (PLS-SEM) approach. This result shows that (1) Teacher, social/public, and content readiness are crucial to distance teaching. Individuals, organizational resources, and external stakeholders influence distance teaching success and adoption; and (2) Sudden institutional coercive pressure has a negative moderated effect on teachers' readiness and adoption intention. When teachers are unprepared to implement distance teaching, this unanticipated epidemic and sudden institutional coercive pressure will accelerate and enhance their intention. The study provides government, educational policymakers, and teachers with a better understanding of distance teaching during the COVID-19 pandemic.

The influences of expressive and instrumental social ties in social commerce: integrating dyadic views from buyers and sellers

Purpose

Entrepreneurs and individual sellers heavily leverage their social ties embedded in social media, expressive or instrumental, to penetrate the market and achieve business success. However, the extant social commerce literature offers limited understanding on how different forms of buyer−seller social ties embedded in social media affect buyers' purchase behaviors. The study draws on the theoretical lens of social ties and proposes an integrative theoretical framework to understand the direct and indirect influences of expressive and instrumental ties (ExTSM and InTSM) between buyers and sellers on buyers' purchase intention (PI) in social commerce.

Design/methodology/approach

The authors first validated the measures of ExTSM and InTSM with survey data from 166 Weibo commerce buyers. They then tested their theoretical framework and hypotheses with survey data from 246 buyer−seller dyads in WeChat commerce.

Findings

With a buyer-centric view, (1) ExTSM and InTSM, respectively, had a direct negative and a positive influence on PI; (2) both trust and perceived product value displayed inconsistent mediation effects on the negative relationship between ExTSM and PI; and (3) only perceived product value mediated the positive influence of InTSM on PI. From sellers' viewpoint, (1) their ExTSM and InTSM with buyers were mixed up, and (2) the mingled social ties negatively impacted buyers' purchase intention.

Originality/value

The findings of the study advance the theoretical understanding of social commerce and offer practical guidance for small and medium-sized enterprises to effectively utilize social media for business purposes.

Examining how and when digital platform capabilities drive technological innovation: a strategic information perspective

Purpose

This study aims to examine how and when digital platform capabilities drive technological innovation from a strategic information perspective, regarding information flow and information quality as mediators and business intelligence analytics as a moderator.

Design/methodology/approach

This study engaged corporate executives in surveys and obtained 182 firm data and then tested the hypotheses using linear regression models and the robustness using the structural equation model.

Findings

Digital platform capabilities drive corporate technological innovation through access to strategic information, i.e. strategic information mediates between digital platform capabilities and technological innovation. Business intelligence analytics increases the influence of strategic information on technological innovation.

Practical implications

This study underlines the importance for companies to construct digital platform capabilities to access strategic information to achieve technological innovation and the role of business intelligence analytics in processing strategic information.

Originality/value

This study finds a new perspective, strategic information, to explain the mechanisms by which digital platform capabilities drive firms’ technological innovation. In addition, the robustness of the resource-based view in understanding digital platform capabilities is stressed.

How an industrial internet platform empowers the digital transformation of SMEs: theoretical mechanism and business model

Purpose

The purpose of this paper is to reveal the inner mechanisms of the role of industrial internet platforms in empowering the digital transformation of SMEs. This ROOTCLOUD-based case study shows that knowledge integration and knowledge sharing and driving play essential empowering roles in the impact of industrial internet platforms on the digital transformation of SMEs. The industrial internet platform promotes knowledge integration on the supply side, empowers cross-domain knowledge sharing and shapes the knowledge-driven digital supply chain system in the digital transformation processes of SMEs.

Design/methodology/approach

This paper presents a qualitative analysis of the knowledge empowerment role played by industrial internet platforms in the digital transformation process of SMEs. Based on theoretical sampling, this paper selects ROOTCLOUD as a typical case to analyse the implementation mechanism of the industrial internet platform in solving the digital transformation problems and challenges faced by SMEs.

Findings

Knowledge management (knowledge integration, sharing and driving) plays an important intermediary role between the empowerment of industrial internet platform and the digital transformation of SMEs. Specifically, the industrial internet platform empowers SMEs with knowledge, empowers supply-side knowledge integration, empowers cross-domain knowledge sharing and facilitates the formation of knowledge-driven supply chain systems.

Research limitations/implications

This study clarifies the mechanism underlying the digital transformation of SMEs empowered by industrial internet platforms, that is, the empowerment of industrial internet platform enhances the level of knowledge integration and sharing of SMEs, thus improving the effectiveness of SMEs in achieving digital transformation. Further empirical studies should be conducted on the above mechanism.

Originality/value

Based on the theoretical perspective of knowledge management, this paper discusses the problems and challenges faced in the digital transformation of SMEs through knowledge empowerment by the industrial internet platform ROOTCLOUD and proposes that knowledge empowerment in the industrial internet platform helps supply-side knowledge integration, promotes cross-domain knowledge sharing and contributes to forming a knowledge-driven supply chain system, thereby promoting the digital transformation of SMEs. System architects and relevant policy departments should pay attention to data-centred system construction, improve the construction of data-based collaborative application ecology and encourage industrial internet platforms to provide more targeted knowledge empowerment solutions for SMEs.

Effects of Digital Transformation on Environmental Governance of Mining Enterprises: Evidence from China

Digitization offers fresh impetus to the transformation and upgrading of mining enterprises, while on the other hand, the rapid development and broad application of digital technologies make the environmental governance of mining enterprises the most important themes of theoretical research and practical exploration. In this paper, A-share companies listed between 2007 and 2020 are taken as samples to study the influence of digital transformation on the environmental governance of mining enterprises, and its relative acting paths. Our main research methods are multiple linear regression analysis, the panel fixed-effect model and the intermediary effect model. The results show that digital transformation significantly improves the environmental governance of mining enterprises, which is still tenable even after going through a series of endogeneity and robustness tests. It is found via the path test that, by strengthening the supervision of the media, the digital transformation performed in mining enterprises helps improve their environmental governance level, but the comparability of the accounting data shows no significant mediation effect between digital transformation and environmental governance. The heterogeneity test found that the promotion of digital transformation in environmental governance was significant only in non-state-owned enterprises, large-scale enterprises, and mature-growth enterprises. The findings enrich studies on the economic consequences and the environmental governance influences brought by mining enterprise's transformation based on advanced technologies. This provides an important reference and is of great heuristic significance in promoting digital transformation and strengthening the environmental governance of mining enterprises.

Managerial attention and knowledge-based dynamic capabilities: A meta-theoretical approach to competitive advantage

The development of competitive advantage as a field of academic inquiry has come at the price of significant fragmentation of the overall scientific quest. The existing competitiveness studies are mainly characterized by mono-level research related to separate levels of analysis accompanied by the absence of a synthesis of various approaches. Thus, promising concepts of managerial attention, knowledge processes, and dynamic capabilities, emanating from varied strategic theories, have been integrated to develop a robust multilevel, meta-theoretical framework which explains: (a) how dynamic capabilities originate through the cognition of individual employees at the micro level, allowing managers and knowledge workers to systematically recognize the need for change in current routines and capabilities; (b) how individual-level abilities are amplified when they are harnessed to form knowledge capabilities, thereby orchestrating an idiosyncratic knowledge base at the meso level; and (c) how the multiple, firm-specific combinations of attention capabilities, knowledge capabilities, and higher-order dynamic capabilities together produce heterogeneous attention-based and knowledge-based dynamic capabilities that are capable of triggering instant yet systematic resource realignment to create the potential for sustainable competitive advantage at the macro level.

The Effect of Digitalization on Innovation Capabilities through the Lenses of the Knowledge Management Strategy

In recent years, the knowledge management approach of the firm has emerged as the central theoretical perspective intended to address the question of adaptation to technological change. As for theoretical and practical implications, we proposed a comprehensive model that provides an integrative outlook on how the relationships between digitalization and knowledge management strategy predetermine the business results of the firm. To this purpose, we empirically analyzed the effect of digitalization on knowledge management, and how this contributes to the improvement of the company’s results in the IT, technology, consulting, and programming sectors by testing the hypotheses through the Partial Least Squares (PLS) approach to Structural Equation Modeling (SEM). A group of 620 companies was targeted for collecting the data by quantitative means of analysis—a questionnaire. The final sample was composed of 78 companies, which corresponds to 12.58% (response rate). The research findings offer an explicit foundation, on which to base future research efforts in evaluating the ways companies should approach digital transformation, strengthen the knowledge management role in this process, develop the digital and innovation capabilities, and finally, ameliorate the effects on business performance, what also represents a certain value for the executives or individuals in the workplace.

Corporate Digital Transformation and Green Innovation: A Quasi-Nature Experiment from Integration of Informatization and Industrialization in China

In the era of the digital economy, the rise and application of digital technologies have led to a series of systematic changes and disruptive innovations within enterprises. Based on the quasi-natural experiment of "Integration of Informatization and Industrialization", this paper examines the economic consequences of digital transformation from the standpoint of corporate green innovation, utilizing China's listed manufacturing firms as the research object. Using the DID model, it is discovered that through the implementation of corporate digital transformation, the output of green innovation increases significantly. The conclusions are still robust when using the parallel trend test, PSM-DID, placebo test, and the test of deleting the sample entering the pilot in the current year. Extended analyses find that corporate digital transformation has a greater effect on green innovation in regions with weaker digital economy, in industries with less rivalry, and in firms with larger size. The conclusions of this paper not only advance research on digital transformation and its economic consequences, but also provides theoretical proof and practical insights for advancing corporate digital transformation and enhancing the green development system.

Determinants of effectiveness of lean healthcare performance in Malaysian public hospitals

Purpose

This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals.

Design/methodology/approach

A total of 217 healthcare professionals’ responses were included for data analysis. The data were analyzed using the partial least square technique.

Findings

The findings revealed that improvement culture, gemba (hands-on approach), hoshin kanri (goal-oriented) and qualification are the crucial lean leadership factors that positively influence the effectiveness of lean healthcare performance at hospitals. The results indicated that the self-development of lean leaders has no significant impact on the effectiveness of lead healthcare performance.

Originality/value

The findings of this study could contribute to the healthcare institutions in Malaysia perceive the benefits of lean healthcare and show a positive intention of using lean leadership principles.

Enterprise digital transformation and customer concentration: An examination based on dynamic capability theory

Digital transformation of traditional enterprises can better develop new customer relationships and help mitigate the business risk of their over-reliance on single-customer relationships. However, little research has been conducted on the internal mechanisms of how enterprise digitalization reshapes corporate customer relationships. In this manuscript, from the perspective of dynamic capability theory, we construct conceptual models of enterprise digital transformation, innovation capability, operational cost, and customer satisfaction, and explore the internal mechanisms of enterprise digital transformation to reduce the dependence of enterprises on large customers. The model is empirically studied by obtaining data on the degree of digital transformation of enterprises through “search statistics” of keywords in the annual reports of Chinese listed companies during 2011–2019. This manuscript finds that digital transformation significantly reduces the concentration of large customers and has become a powerful driver of business model innovation in the digital economy, and this finding remains robust to the use of PSM and instrumental variable methods to address endogeneity. Digital transformation reduces firms’ dependence on large customers through three mechanisms: improving firms’ innovation capabilities, reducing firms’ operating costs, and increasing customer satisfaction. The impact of digital transformation on reducing the dependence of non-state enterprises on large customers is greater than that of state-owned enterprises; the implementation of digital transformation strategies is more helpful for enterprises that have active interactions with customers to reduce their customer concentration; and the reduction of customer concentration is greater for enterprises in regions with higher levels of digital development compared to those in regions with lower levels of digital development. The economic consequence test finds that digital transformation diversifies customer structure and reduces business risks. The analysis of the innovation effect and customer satisfaction effect on reducing the concentration of large customers of enterprisesby implementing digital transformation enriches and expands the dynamic capability theory and provides important insights for enterprises to diversify their customer structure.

Digital leadership and exploratory innovation: From the dual perspectives of strategic orientation and organizational culture

The literature on leadership is increasingly supporting the power of digital leadership in promoting corporate innovation. In spite of this, digital leadership is a noticeable omission from the literature. As such, in this study, we developed a model based on a resource-based view and social information processing theory to examine the roles of digital entrepreneurial orientation and digital organizational culture in the relationship between digital leadership and exploratory innovation. We examined the moderating role of big data analytics capabilities according to a resource-based view and dynamic capability theory. Using a time-lagged survey data of 401 followers and 88 leaders, the results show that (a) digital leadership has a positive impact on exploratory innovation; (b) digital entrepreneurial orientation and digital organizational culture mediate the positive relationship between digital leadership and exploratory innovation; and (c) and mediating effect is positive moderated by big data analytics capabilities. Thus, in this study we are not only responding to the call to strengthen digitalization research in organizations but also further deepening our understanding of the path from digital leadership to exploratory innovation. These findings have theoretical implications for the literature on leadership and managerial implications for practitioners.

The contribution of organizational culture, structure, and leadership factors in the digital transformation of SMEs: a mixed-methods approach

Contributing to the scarce literature on how companies can deal with their business model of digital transition, this work explores the digital transformation (DT) process in small and medium enterprises (SME), investigating how organizational culture, structure, and leadership influence it. While such three factors are deemed essential components to facilitate DT, how they operate and how they relate to each other are still not very well-defined issues in need of in-depth investigation. This study employed a mixed-methods approach, following an exploratory sequential design. First, a conceptual model was developed based on qualitative data collected from expert interviews and analyzed through grounded theory. This stage uncovered 25 first-order concepts about culture, structure, and leadership, further organized into 6 constructs and hypothesis paths. Then, with a sample of 192 SMEs, the structural model was measured and validated using exploratory factor analysis and PLS-SEM. As a result, our study offers robust and timely research, whose conceptual model condenses a knowledge corpus that future research can benefit from, and it provides statistical extrapolations about how and how much those factors relate to each other in SME context; moreover, given the traditional scarce resources and lack of flexibility in SMEs, it provides orientation and guidelines to managers facing DT and needing to understand the organizational factors they should be aware of, where to focus energy, and what to expect as results. From a large-scale perspective, this study carries an impactful contribution to the many countries where SMEs play a major economic and social role.

DIGITAL DISRUPTION AND DIGITAL TRANSFORMATION: A STRATEGIC INTEGRATIVE FRAMEWORK

Digital disruptions are substantially impacting businesses and reshaping our economy worldwide, attracting increasing attention in research and practice. However, research lacks theoretical framing and understanding of the emergence, development, and impact of digital disruption. This study analyses and structures the fragmented knowledge on digital disruption by means of a systematic literature review, identifying five relevant key dimensions, i.e., disruption characteristics, market factors, organisational factors, value constellation, and impact/outcomes. Based on this analysis and classic disruption theory, we develop a theory-informed integrative framework, proposing nine relevant layers of digital disruption and deriving corresponding theoretical propositions for future research. The study makes an initial contribution towards theory development and a comprehensive understanding of the digital disruption concept. It may serve as the starting point for further theory development and a guiding scheme for managers on how to create or deal with digital disruption.

EXPLORING THE RELATIONSHIP BETWEEN MULTI-DIMENSIONAL DIGITAL READINESS AND DIGITAL TRANSFORMATION OUTCOMES

Given that many large-scale digital transformations fail, researchers have sought to identify factors that may increase the likelihood of success when institutionalising organisational changes. The importance of digital readiness for digital transformations has attracted increasing interest recently in this context. However, prior research has not addressed which specific aspects of digital readiness links to digital transformation outcomes under a given context. This study contributes to filling this gap in the literature. Using a sample of 207 Danish SMEs, we conduct an ordinal regression analysis to find out which dimension(s) of digital readiness are important to digital transformation outcomes for small companies. The results show that the strategy and technology dimensions have a positive impact on the dependent variables. The results further highlight the importance of a company’s capacity for change to deploy existing resources. Our results have strong implications for practitioners, as they provide guidance on what to focus on with respect to digital readiness at the outset of a firm’s digital transformation journey.

Influence of Digital Transformation Capability on Operational Performance

With the changes in market environments and the development of digital technology, enterprises urgently need to develop the capability to adapt to profound changes in strategy and business processes. Some previous research regarded a digital marketing capability as a digital transformation capability, but other research explained the importance of digital competence to enterprises, from the perspective of resource allocation. However, they could not explain the phenomenon of enterprises on the usage of advanced digital technology to build the capability to refresh or replace the business model and the value creation process. This study constructed the dimensions of a digital transformation capability that contains three hub-factors (sensing, organizing, and restructuring) under the dynamic capability theory. This study collected 162 sets of enterprise data through a survey, and investigated the relationships of an enterprise’s strategy orientation, digital transformation capability, and operational performance by using SPSS and SmartPLS 3. The results show that strategic orientation has a positive impact on a digital transformation capability, and that digital transformation capability has a positive impact on operational performance. In addition, the digital transformation capability plays a mediating role between strategic orientation and operational performance. Doubtlessly, enterprises need to focus on building their own digital transformation capabilities to create new enterprise value. A digital transformation capability will encourage enterprises to integrate their business processes and routines through digital technology to achieve a competitive advantage.

Dynamic Capabilities and an ESG Strategy for Sustainable Management Performance

This research explores the dynamic capabilities required for firms to implement environmental, social, and governance (ESG) strategies, and investigates sustainable management performance that can be created based on them. By using dynamic capabilities theory, we integrate sustainable management and the ESG literature to suggest a research model and identify the factors that act as the catalysts achieving sustainability. The data used for the analysis were collected from 78 firms listed on the Korea Exchange (KRX) with assets totaling more than 2 trillion Korean won. In this study, the partial least squares structural equation model (PLS-SEM) is applied. We found that absorptive capability and adaptive capability significantly affect sustainable management performance through implementation of the ESG strategy as a mediating variable. In particular, a firm's implementation of an ESG strategy is a significant determinant that impacts sustainable management performance. We also believe our model contributes to the current knowledge by filling several research gaps, and our findings offer valuable and practical implications not only for achieving sustainable growth but also for creation of competitive advantage.

Leveraging 5G network for digital innovation in small and medium enterprises: a conceptual review

Small- and medium-sized enterprises (SMEs) play a crucial role within a country's economy considering that they provide a source of skills and innovation for entrepreneurship and their capacity for introducing, integrating and disseminating new technologies is incomparable. However, the world may be looking at an impending devastating recession delivered by the coronavirus pandemic. As governments intensify restrictions on business to halt the spread of the pandemic, the fear of the virus also reconfigures the very concept of business and the workplace. Therefore, there is a need for a greater focus on digital transformation considering that physical distancing requirements to curb the spread of this virus may become a cultural orientation for businesses and the workplace. A real digital transition is anticipated for small businesses with the 5G network technology. 5G network will not just be a technological connection but will affect different socio-economic sectors and will stimulate innovation in small companies. The goal of this paper was to carry out a literature review on the potential ways small businesses can leverage on 5G network for digital innovation. The paper proposed that small and medium businesses can leverage the 5G Mobile Technology through enhanced interpersonal communication, expanded remote work opportunities, innovative digital tools and supply chain efficiency. Finally, while many individuals and small business owners will profit from 5G technology some will work to undermine it. As a result, companies must keep this in mind when implementing 5G, or other new technology, and adjust their security protocols accordingly to remain secure.

The Impact of Digital Capability on Manufacturing Company Performance

Digital capability is an advanced capability that manufacturing companies need for their digital and intelligent development. At present, the influence mechanism behind the impact of digital capability on manufacturing companies’ performance is still unclear and lacks quantitative analysis. Based on the dynamic capability view, we propose a research model to investigate digital capability, digital innovation, value co-creation, and company performance and conduct an empirical study based on questionnaire data from 209 digital manufacturing companies. The empirical results show that digital capability has a significant positive impact on company performance. The results further show that digital innovation mediates the effect of digital capability on performance within a company, while outside the company, value co-creation mediates the impact of digital capability on company performance. This research provides empirical support in favor of companies developing digital capabilities in the context of digital transformation and offers theoretical insight into the contradiction between the potential value of digital capability and companies’ practice.

Path Research on the Value Chain Reconfiguration of Manufacturing Enterprises Under Digital Transformation - A Case Study of B Company

Emerging new digital technologies speed up the pace of the layout of the digital economy in various countries. As the main body of China's real economy, the manufacturing industry does not account for a high proportion of the digital economy. Hence, the digital transformation of the manufacturing industry has become a hot topic. From the view of value chain reconfiguration, we selected B company as the case and introduced data from the closed loop of collection, transmission, storage, processing, and feedback into the analysis of the value chain. This study deeply studies the path of value chain reconfiguration of B company in the context of digital transformation. It finds that, under the impetus of digital transformation, B company has formed a new value chain form which is connected by data nodes in the value chain link and completed the reconfiguration of value chain through value chain boost, value chain integration, and value chain bond. On this basis, the study puts forward countermeasures and suggestions for the next phase of B company's digital transformation and the digital transformation of the manufacturing industry.

Turnover at the Top: The Digital Transformation and Dismissal of Chairman and CEO

Companies increasingly implement digital transformation strategies to promote efficiency. Nevertheless, there are few concerns about employees' acceptance of the changes, especially the executives' adaptability, which is an important part of digital transformation strategy implementation. By utilizing the "searching-matching" in keywords of the annual reports of public listed companies in China, we measured the degree of corporate digital transformation to analysis its influence on the turnover rate of the Chairman and CEO. We found that digital transformation decreases the possibility of Chairman and CEO's turnover. Derived from the dynamic managerial capital theory, we demonstrated that executives' social network and political connections both have a moderate effect on the relationship between digital transformation and the turnover rate of executives. These findings will contribute to the digital transformation research by integrating with executives' dynamic managerial capital which is attained through social networks and political connections.

Impact of Dynamic Capabilities on Customer Satisfaction through Digital Transformation in the Automotive Sector

Technology has impacted businesses in different areas, and, consequently, many companies have found it necessary to make changes in their structures and business models to improve customer satisfaction. The objective was to quantify the effect of dynamic capabilities on customer satisfaction, through digital transformation within the automotive sector. A random sample of 42 questionnaires on 127 surveyed industries was collected during the period 2019–2020 in a pre-COVID-19 context. A structural equation model (SEM) in two stages was applied. In the first stage, two reflective models were built. In a second stage, a structural equation model was evaluated. The results obtained in this study showed that the capabilities of sensing, seizing and innovation were suitably grouped in a construct called “Dynamic Capabilities”. A positive influence of Dynamic Capabilities on customer satisfaction was found. Therefore, the companies in this industry should focus on developing dynamic capabilities to improve customer satisfaction. Once the opportunities have been identified, managers take advantage of their potential (seizing) to transform and exploit knowledge in the creation, innovation, process improvement, and definition of strategies to combine new knowledge with that already existing. The digital transformation has contributed to identify the real needs for customers, to contact them and solve their problems, as well as offering products and services by anticipating their needs.

Digital Transformation of Enterprises and the Governance of Executive Corruption

This paper measures enterprise digital transformation by the method of text analysis and empirically tests the impact of enterprise digital transformation on the executives' corruption. We find that the higher degree of digital transformation of enterprises, the lower the probability of corporate executives' corruption. This conclusion is still valid under a series of robustness tests. The mechanism test shows that the impact of enterprise digital transformation on the governance of executives' corruption is mainly realized by reducing the degree of information asymmetry and alleviating the agency problem. Further research finds that both proportion of institutional investors and internal control can strengthen the reducing effect of digital transformation on the probability of corporate executives' corruption. The research conclusion of this paper reveals the governance effect of enterprise digital transformation on corporate executives' corruption, and provides effective experience for the central government and enterprise anti-corruption actions.

The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards

Digital transformation research shows how waves of digitalization produce strategic changes within and across firms, enabling new forms of value creation. We argue that different but no less important processes of digital transformation are generated by the undertow produced by these waves. Digital undertow, a corollary effect of waves of digitalization, profoundly influences how firms operate by transforming the industry standards that coordinate and regulate their core business activities. This is producing what we refer to as digital displacement, a process that is significantly challenging the capacity of standards to effectively manage industry operations in the digital age.

Research on Digital Transformation Based on Complex Systems: Visualization of Knowledge Maps and Construction of a Theoretical Framework

In the digital age, the exploration of digital transformation has made remarkable progress in many fields. However, the existing theories related to digital transformation at the organizational level are relatively scattered, which makes it difficult to support the practical exploration of organizational change in the digital context. Through quantitative and visual analysis of the literature in the field of digital transformation, this study analyzes the research situation in this field from the aspects of the paper publishing trend, node literature, key scholars and regional cooperation. Through the analysis of the keywords co-occurrence network, the research frontier of digital transformation is identified, and, based on complex systems, this study discusses the research frontier from three aspects: organizational symbiosis oriented by environmental coordination, ability remodeling oriented by structural optimization and value creation oriented by functional realization. Further, based on the analysis framework and principle of organizational management systematics, this study constructs the theoretical framework of digital transformation from three aspects: core dimension, implementation mechanism and action mechanism. The systematic theoretical framework can provide reference for the development of relevant theories of digital transformation and better support the management practice of digital transformation.

Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs

In the era of the digital economy, digital transformation (DT) has become a new approach for firms to gain competitive advantages in a context of intense and dynamic market competition. Companies in almost all industries have undergone or are currently undergoing DT. Due to limited resources and capabilities, the digitalization process of small and medium-sized enterprises (SMEs) is relatively slow, so it is critical to ascertain the key factors and paths that affect the success of DT for SMEs to optimize the allocation of resources. However, there is very little research on the DT of SMEs. In response to this literature gap, the purpose of this study is to discover the key factors of the DT in SMEs and explore their interaction mechanisms. From a holistic perspective, this study has identified six key factors from three dimensions of technology, organization, and environment, and based on the resource-based view and resource-dependence theory, constructed an action mechanism model. Structural equation modeling was used to analyze the data collected from 180 SMEs in China. The results show that technological and environmental factors have a positive impact on organizational capabilities, and then promote the success of DT of SMEs. Organizational capabilities play an intermediary role in the influence of technological and environmental factors on DT. In addition, employee skills positively moderate the relationship between organizational capabilities and the success of DT. This study contributes to the conceptual framework and management implications in the DT field. Our study provides practitioners with profound insights into the enterprise’s DT and suggests that enterprises attach importance to the improvement of organizational capabilities, and use strategy and talents as important resources to promote the success of enterprise DT.

Marketing platform products for successful customer outcomes: an empirical investigation of project process integration

Purpose

Cross-functional teams engage in developing platform projects which become the basis of many smaller projects. The purpose of this paper is to examine how project teams engage in front-end plan formulation and backend work implementation. This paper shows the critical linkage role of platform product practices.

Design/methodology/approach

This study examines the conceptual framework and research model by using a survey questionnaire for the target respondents of product development managers from the USA and Korea. After refining processes, this study determines the items for each variable for the large-scale survey.

Findings

Results suggest that when heavy-manager and customers are jointly or separately involved with a project team for the formation of shared team purpose and mission, then there would be differences in terms of information quality, shared team purpose and mission and the project outcomes. If the primary roles of heavyweight leadership and customer involvement are to improve information quality in terms of reduction of uncertainty and equivocality, then the project team is empowered enough to work on the formation of shared team purpose and mission on their own. Platform product practices are a linkage between front-end planning and back-end work doing which guides more specific projects with shared purpose and performance goals.

Research limitations/implications

As the data collection was limited to the USA and Korea, generalizability across diverse contexts requires caution. However, the findings provide meaningful insight on how to manage projects in an environment of increasing complexity and ambiguity.

Practical implications

This study provides interesting insight into how project teams approach platform product development. Based on the empirical test, this study shows how cross-functional teams integrate front-end project plan formulation and back-end project work implementation. This study also presents how heavyweight manager and customer involvement addresses the front-end information challenges and influence platform product practices.

Originality/value

This study empirically tests the role of fuzzy front planning in impacting project team success. In particular, this study highlights the dynamic relationships between heavyweight managers and customer involvement, information quality (i.e. uncertainty and equivocality), and the nature of team purpose and mission which are all crucial for effective cross-functional teamwork.

Performance effects of analytics capability, disruption orientation, and resilience in the supply chain under environmental uncertainty

The relationship between Analytics Capability of an Organization (ACO) and both Supply Chain Disruption Orientation (SCDO) and Supply Chain Resilience (SCR) in order to achieve adequate operational performance in an era of environmental uncertainty is carried out in this study. Total three hypotheses (seven sub-hypotheses) using a survey of 405 respondents are collected via a pre-tested instrument and tested further. Results indicated the influence of ACO on both SCDO and SCR to achieve the desired degree of operational performance. However, under the moderation of environmental uncertainty, the link between ACO and SCDO was not supported, although the link between ACO and SCR was supported and this further enhanced operational performance. Further investigation of unsupported hypotheses using statistical analysis was conducted to gain deeper insights. It is explained how ACO impacted dynamic capabilities to influence operational performance. The contribution to theory of this study lies in explaining the role of dynamic capabilities that emerge from analytics as compared to the traditional view of supply chain classification. Further, the influence of environmental uncertainty on positioning dynamic capabilities strategically to address disruption in supply chains is discussed in the present study.

An Exploratory Literature Study into Digital Transformation and Leadership: Toward Future-Proof Middle Managers

This study aimed to obtain insight into the influence digital transformation has on future leadership behaviors and management. Up to now, most literature solely focuses on the need for strong strategic leadership to build and lead the transformation. This study was directed at future leadership behaviors and skills needed during and after digital transformation of management below senior level. An exploratory approach to review literature on digital transformation and leadership was used, inspired by the PRISMA protocol. Our findings show that digital transformation is a disruptive process that impacts the whole organization and results in new forms of working. This calls for altro-centric leadership, an other-centered leadership style. Specifically, soft skills such as empathy, humility, integrity and compassion are becoming increasingly important, as is understanding the power of digital technology. The emergence of artificial intelligence offers interesting opportunities. It could be used to handle quantifiable managerial tasks and evaluate the quantifiable part of performance, while managers focus on the soft skills side of management such as coaching, motivating and empowering employees. This study demonstrates the necessity to redefine leadership requirements in an increasingly digitalized world.

Digital business model innovation: toward construct clarity and future research directions

In times of unprecedented change related to the ongoing digital transformation of business and society at large, a pressing contemporary management challenge is recognizing and translating these changes into digital business model innovation (DBMI). Academia potentially has much to offer in aiding this managerial challenge, yet research in the field remains vague with regard to what DBMI is. We detect conceptual ambiguity among scholars as a bottleneck that prevents advancements in the field of DBMI research. In this article, we aim to trace the foundation of key attributes of the DBMI concept and propose a novel definition. Our insights are based on a targeted, state-of-the-art literature review of 57 publications. We conclude with an exploration of avenues for future research, which we closely link to the broader fields of strategic management, information systems, and organization studies, thereby exposing the issue of DBMI to a wider audience. Overall, we aim to make a significant step toward construct clarity in DBMI research.