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Bangwal D, Suyal J, Kumar R. Hotel building design, occupants' health and performance in response to COVID 19. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT 2022; 103:103212. [PMID: 35400787 PMCID: PMC8979788 DOI: 10.1016/j.ijhm.2022.103212] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 03/25/2021] [Revised: 03/16/2022] [Accepted: 03/26/2022] [Indexed: 05/13/2023]
Abstract
In the COVID-19 pandemic, the employee realized the importance of a healthy workplace. A healthy workplace provides natural protection against respiratory disease and reduces exposure to viruses. Therefore, the current COVID-19 pandemic should be a wake-up call to understand the importance of building design and a dress rehearsal for future challenges because building-based prevention and control measures have become one of the most significant ways of fighting against the epidemic. This study investigates the role of hotel building design in employee health and performance during the COVID-19 pandemic. The study covered the LEED-certified hotel building in India. The formulated Hypothesis was tested empirically by the structural equation modeling (SEM) for determining the potential of the hotel building design. It was obtained from the study that during the COVID-19 pandemic, the hotel building design of the hospitality industry had a more significant influence on employee performance, followed by employee health.
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Affiliation(s)
- Deepak Bangwal
- School of Business, University of Petroleum and Energy Studies, Energy acres, UPES, Kandoli, Dehradun, Uttarakhand 248007, India
| | - Jyotsana Suyal
- UIPS, Uttranchal University, Prem Nagar, Dehradun, Uttarakhand 248007, India
| | - Rupesh Kumar
- School of Business, University of Petroleum and Energy Studies, Energy acres, UPES, Kandoli, Dehradun, Uttarakhand 248007, India
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Prevalence and predictors of work-related depression, anxiety, and stress among waiters: A cross-sectional study in upscale restaurants. PLoS One 2021; 16:e0249597. [PMID: 33857194 PMCID: PMC8049486 DOI: 10.1371/journal.pone.0249597] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/04/2020] [Accepted: 03/20/2021] [Indexed: 11/24/2022] Open
Abstract
Background Poor mental health often interrupts people’s regular activities making them unable to work effectively resulting in poor performance and high turnover intention. We examined the prevalence and predictors of depression, anxiety and stress among waiters in upscale restaurants. Methods This descriptive cross-sectional study involved 384 waiters in upscale restaurants in the Accra Metropolis. Data were collected using a pre-tested questionnaire which embedded DASS-21 (Cronbach Alpha = 0.815). The analysis included descriptive and inferential statistics using STATA 15. Statistical significance was set at p-value <0.05 at 95% confidence interval. Results The prevalence of depression was 38.3%, while anxiety and stress were 52.3% and 34.4% respectively. Females (AOR = 1.69, 95%CI = 1.02–2.79), waiters who foresee a better remuneration (AOR = 3.09, 95%CI = 1.95–4.87), consume caffeine (AOR = 1.44, 95%CI = 0.90–2.32), and use non-prescription drugs (AOR = 2.22, 95%CI = 1.39–3.55) were more likely to have depression. Females (AOR = 1.86, 95%CI = 1.17–2.96), those who foresee better remuneration (AOR = 2.85, 95%CI = 1.82–4.49), and those who use non-prescription drugs (AOR = 2.13, 95%CI = 1.38–3.28) were more likely to have anxiety. Females (AOR = 1.74, 95%CI = 1.01–2.99), waiters who are positive of career success (AOR = 1.70, 95%CI = 0.99–2.91), who foresee better remuneration (AOR = 2.99, 95%CI = 1.85–4.83), consume caffeine (AOR = 1.54, 95%CI = 0.93–2.54), and who use non-prescription drugs (AOR = 3.16, 95%CI = 1.93–5.17) were more likely to be stressed. Conclusion There is a high prevalence of poor mental health among waiters. Urgent intervention by hospitality stakeholders is needed to improve their working conditions and psychosocial health to accelerate progress towards the Sustainable Development Goal of promoting mental health and wellbeing.
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Kotera Y, Adhikari P, Sheffield D. Mental health of UK hospitality workers: shame, self-criticism and self-reassurance. SERVICE INDUSTRIES JOURNAL 2020. [DOI: 10.1080/02642069.2020.1713111] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
Affiliation(s)
- Yasuhiro Kotera
- Centre for Human Sciences Research, University of Derby, Derby, UK
| | - Prateek Adhikari
- Centre for Human Sciences Research, University of Derby, Derby, UK
| | - David Sheffield
- Centre for Human Sciences Research, University of Derby, Derby, UK
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Abstract
The primary purposes of this study were to (i) assess levels of different types of work motivation in a sample of UK hospitality workers and make a cross-cultural comparison with Chinese counterparts and (ii) identify how work motivation and shame-based attitudes towards mental health explain the variance in mental health problems in UK hospitality workers. One hundred three UK hospitality workers completed self-report measures, and correlation and multiple regression analyses were conducted to identify significant relationships. Findings demonstrate that internal and external motivation levels were higher in UK versus Chinese hospitality workers. Furthermore, external motivation was more significantly associated with shame and mental health problems compared to internal motivation. Motivation accounted for 34-50% of mental health problems. This is the first study to explore the relationship between motivation, shame, and mental health in UK hospitality workers. Findings suggest that augmenting internal motivation may be a novel means of addressing mental health problems in this worker population.
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Affiliation(s)
- Yasuhiro Kotera
- Centre for Psychological Research, University of Derby, Kedleston Road, Derby, Derbyshire DE22 1GB UK
| | - Prateek Adhikari
- Centre for Psychological Research, University of Derby, Kedleston Road, Derby, Derbyshire DE22 1GB UK
| | - William Van Gordon
- Centre for Psychological Research, University of Derby, Kedleston Road, Derby, Derbyshire DE22 1GB UK
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Affiliation(s)
| | | | - Joy E. Wachs
- East Tennessee State University, Johnson City, TN
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Employee Health in the Mental Health Workplace: Clinical, Administrative, and Organizational Perspectives. J Behav Health Serv Res 2017; 43:330-8. [PMID: 25091269 DOI: 10.1007/s11414-014-9428-5] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/24/2022]
Abstract
Issues of mental health and employee health have risen to increasing prominence in recent years. However, there have been few explorations of the clinical and administrative challenges that these issues raise, particularly in settings that are themselves mental health workplaces. In order to identify and understand such challenges, a brief case of acute employee illness in a mental health workplace is described followed by a discussion of salient clinical, administrative, and organizational considerations. The case raises questions about medicolegal responsibilities and relationships between clinicians and patients in mental health settings, illuminates tensions between clinical staff and human resources processes, and draws attention to the need for illness prevention and mental health promotion initiatives in the workplace. Increased awareness of these issues, complications, and potential solutions would benefit clinicians, administrators, and mental health institutions.
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Hill RG, Rinaldi M, Gilleard C, Babbs M. Connecting the Individual to the Organisation: Employers' Response to Stress in the Workplace. INTERNATIONAL JOURNAL OF MENTAL HEALTH PROMOTION 2012. [DOI: 10.1080/14623730.2003.9721893] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/28/2022]
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Györkös C, Becker J, Massoudi K, de Bruin GP, Rossier J. The Impact of Personality and Culture on the Job Demands-Control Model of Job Stress. SWISS JOURNAL OF PSYCHOLOGY 2012. [DOI: 10.1024/1421-0185/a000065] [Citation(s) in RCA: 29] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/19/2022]
Abstract
Among the various work stress models, one of the most popular has been the job demands-control (JDC) model developed by Karasek (1979 ), which postulates that work-related strain is highest under work conditions characterized by high demands and low autonomy. The absence of social support at work further increases negative outcomes. This model, however, does not apply equally to all individuals and to all cultures. This review demonstrates how various individual characteristics, especially some personality dimensions, influence the JDC model and could thus be considered buffering or moderator factors. Moreover, we review how the cultural context impacts this model as suggested by results obtained in European, American, and Asian contexts. Yet there are almost no data from Africa or South America. More crosscultural studies including populations from these continents would be valuable for a better understanding of the impact of the cultural context on the JDC model.
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Affiliation(s)
- Christina Györkös
- Institute of Psychology, University of Lausanne, Lausanne, Switzerland
| | - Jurgen Becker
- Faculty of Management, University of Johannesburg, Johannesburg, South Africa
| | - Koorosh Massoudi
- Institute of Psychology, University of Lausanne, Lausanne, Switzerland
| | - Gideon P. de Bruin
- Faculty of Management, University of Johannesburg, Johannesburg, South Africa
| | - Jérôme Rossier
- Institute of Psychology, University of Lausanne, Lausanne, Switzerland
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Dietrich S, Deckert S, Ceynowa M, Hegerl U, Stengler K. Depression in the workplace: a systematic review of evidence-based prevention strategies. Int Arch Occup Environ Health 2011; 85:1-11. [PMID: 21461766 DOI: 10.1007/s00420-011-0634-7] [Citation(s) in RCA: 23] [Impact Index Per Article: 1.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/12/2010] [Accepted: 03/18/2011] [Indexed: 10/18/2022]
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Challenges and opportunities for preventing depression in the workplace: a review of the evidence supporting workplace factors and interventions. J Occup Environ Med 2008; 50:411-27. [PMID: 18404014 DOI: 10.1097/jom.0b013e318168efe2] [Citation(s) in RCA: 46] [Impact Index Per Article: 2.9] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
Abstract
OBJECTIVE To explore the literature regarding prevention of depression in the workplace. METHOD Literature review of what the author believes are seminal articles highlighting workplace factors and interventions in preventing depression in the workplace. RESULTS Employees can help prevent depression by building protective factors such as better coping and stress management skills. Employees may be candidates for depression screening if they have certain risk factors such as performance concerns. Organizational interventions such as improving mental health literacy and focusing on work-life balance may help prevent depression in the workplace but deserve further study. CONCLUSION A strategy to prevent depression in the workplace can include developing individual resilience, screening high-risk individuals and reducing that risk, improving organizational literacy, and integrating workplace and health care systems to allow access to proactive quality interventions.
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Rogers B, Lawhorn E. Disaster preparedness: occupational and environmental health professionals' response to Hurricanes Katrina and Rita. ACTA ACUST UNITED AC 2007; 55:197-207; quiz 208-9. [PMID: 17526297 DOI: 10.1177/216507990705500506] [Citation(s) in RCA: 22] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
In disaster-related events such as these, this survey demonstrates clear need for improved preparedness efforts and communication strategies to help reduce health risks for at-risk populations. The role of occupational health nurses and occupational and environmental medicine physicians requires knowledge and skills in many areas. This includes not only clinical skills related to illness and injury that will occur, but also skills in such areas as surveillance, management, community coordination, risk management and risk communication, and health protection. The psychological impact of disasters will have far-reaching effects resulting in emotional and behavioral changes requiring both immediate and long-term interventions. Comprehensive disaster management guidance should be in place to assist health care providers and workers in pre-event, event, and post-event phases of the disaster.
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Affiliation(s)
- Bonnie Rogers
- North Carolina Occupational Safety and Health Education and Research Center and Occupational Health Nursing Program, University of North Carolina, School of Public Health, Chapel Hill, USA
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Geiger-Brown J, Muntaner C, McPhaul K, Lipscomb J, Trinkoff A. Abuse and violence during home care work as predictor of worker depression. Home Health Care Serv Q 2007; 26:59-77. [PMID: 17387052 DOI: 10.1300/j027v26n01_05] [Citation(s) in RCA: 48] [Impact Index Per Article: 2.8] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/12/2022]
Abstract
OBJECTIVES Home care workers provide care without the normal protections afforded in the hospital. This study describes the prevalence of abuse and violence experienced by home care workers and its relationship to workers' depression. METHODS A two-wave telephone survey (N=1,643) was conducted to assess the prevalence of abuse and prevalence/incidence of workers' depression. RESULTS Abuse was significant for elevated odds for depression, with a dose effect. Violence was highly associated with depression. CONCLUSIONS Preventive and early intervention measures should be taken to reduce mental health consequences of abuse and violence among home care workers.
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Affiliation(s)
- Jeanne Geiger-Brown
- Department of Family and Community Health, University of Maryland, School of Nursing, Baltimore, MD 21201, USA.
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Dewa CS, Burke A, Hardaker D, Caveen M, Baynton MA. Mental Health Training Programs for Managers: What do Managers Find Valuable? ACTA ACUST UNITED AC 2006. [DOI: 10.7870/cjcmh-2006-0023] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/08/2022]
Affiliation(s)
- Carolyn S. Dewa
- Health Systems Research and Consulting Unit, Centre for Addiction and Mental Health, Department of Psychiatry, University of Toronto
| | - Amy Burke
- Health Systems Research and Consulting Unit, Centre for Addiction and Mental Health, Toronto
| | - Donna Hardaker
- Mental Health Works, Canadian Mental Health Association, Ontario
| | - Michele Caveen
- Health Systems Research and Consulting Unit, Centre for Addiction and Mental Health, Toronto
| | - Mary Ann Baynton
- Mental Health Works, Canadian Mental Health Association, Ontario
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Atlantis E, Chow CM, Kirby A, Singh MF. An effective exercise-based intervention for improving mental health and quality of life measures: a randomized controlled trial. Prev Med 2004; 39:424-34. [PMID: 15226056 DOI: 10.1016/j.ypmed.2004.02.007] [Citation(s) in RCA: 140] [Impact Index Per Article: 7.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
Abstract
OBJECTIVES This study investigates the effectiveness of 24-week aerobic and weight-training exercise plus behavior modification for mental health and quality of life (QOL) outcomes. METHODS Mental health and QOL data was collected using the Depression Anxiety and Stress Scales and SF-36 Health Status Survey, respectively. Employees from a single work-site were randomized into either treatment or wait-list control groups. RESULTS Mental Health (P = 0.005), Vitality (P < 0.001), General Health (P = 0.009), Bodily Pain (P = 0.005), Physical Functioning (P = 0.004), Depression (P = 0.048), and Stress (P = 0.036) scales significantly improved for the treatment group compared to wait-list controls after 24 weeks. CONCLUSIONS Multimodal exercise is as effective as other single-modality exercise treatments for depressive symptoms and, in contrast to other studies, does improve stress symptoms and QOL outcomes.
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Affiliation(s)
- Evan Atlantis
- School of Exercise and Sport Science, Faculty of Health Sciences, University of Sydney, Cumberland Campus, Sydney, NSW 1825, Australia.
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